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Prep Sportswear has a rating of 4.5 stars from 12,971 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prep Sportswear most frequently mention good quality, customer service, and timely manner. Prep Sportswear ranks 1st among Sportswear sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
85,521 reviews
Had the item that I wanted and it was very quick and easy to order.
Purchased before.
Date of experience: April 11, 2024
I need receipt. I never received an email confirmation with the receipt
I got an autobot and did not get my issue resolved. I need a receipt
Date of experience: April 30, 2024
Rating is based on experience, not product since I'm still waiting for it. I ordered my items on September 5th and acknowledged their production time of 10-12 business days with a shipment timeframe of 1-2 days - per Prep Sportswear@ time of order. On September 17th I had not received a shipment confirmation so I contacted customer service, and by the way, the only way to contact customer service is through the chat application on their website. I was told "we are expecting delays in our products, we will send you a confirmation when your order ships. But it hasn't been 10-12 business days and 1-2 shipping days." So I counted the days per the text & notes I should receive shipment by September 24th. I blatantly asked if I will receive my order by September 24th. The customer service rep repeated "we are expecting delays in our products, we will send you a confirmation when your order ships. But yes, by the 24th." So the 24th arrives & still no shipment confirmation & no product. I once again contacted customer service and get the same message…… "we are expecting delays in our products, we will send you a confirmation when your order ships." I'm not unable to cancel my order because you only have "2 hours after order is placed to cancel due to products already in production." So now it's September 27th and I still don't have my order and I get an email "we are expecting delays in our products, we will send you a confirmation when your order ships." This is BS! I specifically ordered these items for parent's weekend at my child's college. It won't be here in time now. And unfortunately, this is the only company who makes the college's products!
DO NOT EVER PURCHASE ITEMS FROM THIS COMPANY! YOU'LL NEVER GET IT!
Tip for consumers:
Do not order from this company if you want/need your items in less than a month. You won’t get it.
Products used:
I’m unable to rate the product and shipping at this time because I still haven’t received product. They have not completed production of the product to even ship them - 3 weeks after order has been placed.
Date of experience: September 27, 2021
They sent me everything I asked for and it was quick and easy
They were super helpful and professional
Date of experience: April 23, 2024
Lots of logo options. Unfortunately, out of sizes in the dry fit option for us.
Very fast shipping!
Date of experience: December 19, 2023
Easy to order and it came within days. I was shocked at how quickly I got my purchase!
Date of experience: December 12, 2023
After preaching my item - there was lint all over the sweatshirt - a real mess. The fit is ok.
Date of experience: December 4, 2023
Liked the ability to pick logo. Many options and Fast easy site
Many options for hats and discount
Date of experience: January 24, 2023
Everything was just what I expected thank you I would highly recommend my friends to use your site
Date of experience: December 9, 2023
I was able to design my own tee shirt. Cool! Arrived with in two weeks and was prefect.
Yes, it's fun to create your own shirt.
Date of experience: November 25, 2023
My grandson Loved the idea or designing his own shirt it was very easy accomplish the design too.
Love the design
Date of experience: November 16, 2023
Great selection! Easy to navigate the website. Would look here again for merchandise!
Date of experience: April 29, 2024
Lots of designs to choose from. Would love if a dri fit tee was added to the selection.
Ink color was off and was sent replacements
Already have
Date of experience: July 17, 2023
The sweater I ordered was too small and it got fuzz everywhere that was hard to get off
Date of experience: October 9, 2023
The college face masks given as a Christmas gift were a hit with my daughter and her boyfriend.
I wish I knew about this company when I was a teacher and advisor to HS Interact club.
Date of experience: January 7, 2022
I loved ordering from Prep Sportswear! My order came on time and I was happy with the items.
Yes, I would.
Date of experience: February 10, 2023
The hats I ordered were all top quality and I am very happy to give them as gifts.
Date of experience: August 15, 2021
It was very easy to use and a lot to choose from. The choices of designs are great.
My son is absolutely thrilled with all of it. It looks really good as well.
Date of experience: September 8, 2021
Date of experience: August 19, 2021
It was a perfect experience and I am grateful. Here are more characters to add up to fifty
Yes. It’s hard to find these things at the school stores. Thanks!
Date of experience: January 23, 2022
Needed a Yale hoodie for my grandson
Date of experience: December 19, 2021
Great merch! Love the shirt! Now I can wear it to his games and cheer on the team!
My son plays for Utah prospects
Date of experience: February 5, 2022
Very simple and easy to work with. The item came on time and exactly how it was described.
Soft and perfect...
Date of experience: August 17, 2021
Easy and the staff is helpful. I will be sure to order more items to represent my school.
My High School was shutdown years ago but this site allows me to purchase items to represent my school.
Date of experience: December 10, 2021
No issues. Placed my order online and received it in good time. Product appears to be good quality.
Date of experience: November 21, 2022
I found exactly what I was looking for. The size, color and logo all were just as described.
Date of experience: May 16, 2023
I loved being able to change the logo on the item before purchasing! That was a great feature!
I needed new gear for school.
Date of experience: October 28, 2023
Want to support local High school. Price and quality isn't up to par. Shipping took way too long.
Date of experience: November 21, 2022
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
Prep Sportswear® was launched in 2003 as the flagship brand of Sportswear Inc. Prep Sportswear is a consumer brand manufacturer and e-commerce leader in the school, college, youth sports, and active lifestyle markets.
