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    Prep Sportswear

Prep Sportswear

Ratings On Other Platforms

Trustpilot
4.3 / 5
ResellerRatings
4.1 / 5
Better Business Bureau
4.4 / 5
Corporate Values

Overview

Prep Sportswear has a rating of 4.5 stars from 12,906 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prep Sportswear most frequently mention good quality, customer service, and timely manner. Prep Sportswear ranks 1st among Sportswear sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 88.2%
Positive
1,686
Neutral
113
Negative
112
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85,458 reviews

24
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How would you rate Prep Sportswear?
Top Positive Review

“I love your products and have ordered often, however,...”

Christine B.
1/7/25

I love your products and have ordered often, however, I find that products run small. In a most recent email I wrote to customer service regarding my concerns of an XL zip up. I was told to measure the sweatshirts dimensions and send reply with the findings. I'm uncertain why I was asked to do that. Being so close to Christmas I opted to give the zip-up to another person as a gift instead of the individual it was intended for as it would not have fit them.

Date of experience: 12/28/24
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Top Critical Review

“I would have liked to see an example of what I ordered...”

Danielle W.
1/2/25

I would have liked to see an example of what I ordered with customized choices. As it turned out. I ordered my items personalized. They didn't come with my sons last name or number. So I was pretty disappointed. My husband ordered one for himself and it came with the personalization. So I'm kind of confused why mine did not.

Date of experience: 12/23/24
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Reviews (12,906)

Rating

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Other

Reviews that mention popular keywords

customer service (477) shopping experience (113) quality product (185) quality material (70) delivery time (63) phone number (34) return policy (36) confirmation email (22) credit card (22)
Thumbnail of user briand1614
Minnesota
1 review
0 helpful votes
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February 16th, 2022
Verified purchase

Not many updates regarding my package. The tracking wasn't working correctly. Still received my package though!

Reason I chose this business:

Yes the material of the hoodies are perfect

Date of experience: January 17, 2022

Thumbnail of user sabrinad157
North Dakota
1 review
0 helpful votes
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February 19th, 2022
Verified purchase

I didnt get updates for the shipping experience. When i order i also didnt get a date that it would be in so I was always looking for the packages.

Date of experience: January 20, 2022

Thumbnail of user susanc2808
New York
1 review
0 helpful votes
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February 4th, 2022
Verified purchase

I placed order on 12/1 and didn't receive until 12/23. I was very stressed and wasn't getting order status.

Limited info, except to say I would receive by Xmas

Reason I chose this business:

Yes, product quality is very good

Service

Date of experience: January 5, 2022

Thumbnail of user frankj573
Iowa
2 reviews
0 helpful votes
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December 1st, 2021
Verified purchase

Very easy to place the order. The only issue was the sizes weren't true to fit, so we resold to another student.

Reason I chose this business:

Grandchildren's school apparel

Date of experience: December 1, 2021

Thumbnail of user nancyf1651
Texas
1 review
0 helpful votes
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November 19th, 2022
Verified purchase

Love Prepsportswear - dependable! Prepsportswear has a wide range of possibilities for a great sports shirt for your favorite team!

Date of experience: November 19, 2022

Thumbnail of user garyk1003
California
1 review
0 helpful votes
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December 21st, 2022
Verified purchase

The hat I ordered got here late. I couldn't wear it to a special football game which was the sole reason I ordered the hat. Deeply disappointed.

I received a boiler plate response. No personal attention to my issue.

Service

Date of experience: November 21, 2022

Thumbnail of user robinf349
Florida
2 reviews
2 helpful votes
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November 25th, 2021
Verified purchase

Web site is easy to navigate and order
Product is as advertised on the website.
Size is as advertized

Date of experience: November 25, 2021

Thumbnail of user feliciaf109
Georgia
2 reviews
0 helpful votes
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October 1st, 2022
Verified purchase

The sizing of the tshirt runs really small. I ordered a large and it was way to small and I'm unable to wear it.

Reason I chose this business:

I'm leary because of how the sizing of tshirts.

Date of experience: September 1, 2022

Thumbnail of user adriennec147
South Carolina
1 review
0 helpful votes
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December 28th, 2021
Verified purchase

When I changed to the back of the sweatshirt, it defaulted to the original front. So it wasn't exactly what I wanted, but he liked it

Date of experience: December 28, 2021

Thumbnail of user soniae74
New Jersey
1 review
0 helpful votes
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March 29th, 2022
Verified purchase

Happy with the clothing that I've received
Good quality, didn't fall apart in dryer
Was nervous about the bad reviews but my experience was good

Date of experience: March 29, 2022

Thumbnail of user erinj228
California
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

The shirt and caps are quality and fit great according to sizing guidlines. We are excited to wear them to games!

Date of experience: July 1, 2022

Thumbnail of user abbym175
Florida
1 review
0 helpful votes
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March 28th, 2022
Verified purchase

It was okay. The shirt wasn't the quality I'd hoped for. The printing was cheap-feeling and very plastic-y.

Reason I chose this business:

Probably not. Sorry…

Date of experience: February 26, 2022

Thumbnail of user kathleeno784
Texas
1 review
0 helpful votes
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December 21st, 2022
Verified purchase
• Updated review

I ordered a 2X because I like a large roomy sweatshirt. The 2X is not true to size. It's more like
A size 16 which is my usual size.

Date of experience: November 21, 2022

Great
September 26th, 2022
Verified site experience
• Previous review

Great. Easy.

Date of experience: September 26, 2022

Thumbnail of user aliaha3
Georgia
1 review
0 helpful votes
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June 8th, 2022
Verified purchase

Great, really love my ctu graduation shirt. Can't wait to take my graduation pictures in cap and gown as well as my shirt

Date of experience: June 8, 2022

Thumbnail of user maryn1220
Canada
1 review
0 helpful votes
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January 31st, 2022
Verified purchase

ALL good and convenient! Love my new swearshirts and i am sure my friends and family will love it too

Reason I chose this business:

Birthday presents for the year

Date of experience: January 31, 2022

Thumbnail of user shawnm798
Pennsylvania
1 review
0 helpful votes
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March 1st, 2022
Verified purchase

Product arrived quickly and was good other than the hat wasn't good quality. The seem wasn't centered.

Date of experience: March 1, 2022

Thumbnail of user samuels536
New Jersey
1 review
0 helpful votes
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October 27th, 2021
Verified purchase

The quality was great - the product description was everything they said it would be - woukd recommend the company and the product

Reason I chose this business:

Yes quality was great

Date of experience: October 27, 2021

Thumbnail of user richm416
Ohio
1 review
0 helpful votes
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September 8th, 2021
Verified purchase

The quality of the hoodies we ordered was awesome. And the communication about the status of our order was wonderful.

Date of experience: September 8, 2021

Thumbnail of user dianas1258
California
1 review
0 helpful votes
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September 15th, 2022
Verified purchase

The quality of the logo attached to the t-shirt wasn't that great of quality. Looks like a iron on logo

Date of experience: September 15, 2022

Thumbnail of user biancaw64
Florida
1 review
0 helpful votes
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June 7th, 2022
Verified purchase

I had to wait longer to get my shirt. I had decision day at my school 2 weeks after I had ordered my shirt and my shirt wasn't even in.

I guess

Service

Date of experience: June 7, 2022

Thumbnail of user loraleic1
New Jersey
1 review
0 helpful votes
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August 25th, 2021
Verified purchase

I found exactly what I was looking for - which was surprising because I was looking for teamwear for a very small town!

Date of experience: August 25, 2021

Thumbnail of user cliffords144
California
1 review
0 helpful votes
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January 21st, 2022
Verified purchase

Pleased. Ordered it and it was delivered quickly. 50n 50 50 50 50 50 50 50 50 50 50 50 50 50 50 50 50 50

Date of experience: January 21, 2022

Thumbnail of user daniellee312
Michigan
1 review
0 helpful votes
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December 21st, 2022
Verified purchase

It felt like shipping took a long time, and one item was subpar. The sticker on the shirt is pinched up, like it wasn't applied flat.

There was a response

Reason I chose this business:

It’s just ok.

Service

Date of experience: November 21, 2022

Thumbnail of user rachelm902
Ohio
1 review
0 helpful votes
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August 27th, 2021
Verified purchase

Great school hoodie. Size seems to run a bit small though so we have to give one of the hoodies away and order a new one.

Date of experience: August 27, 2021

Thumbnail of user edwinj96
Nevada
1 review
0 helpful votes
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July 23rd, 2022
Verified purchase
• Updated review

Average... terribly made tshirt but will definitely wear it when not in public... hard too see what you're actually getting on line

Reason I chose this business:

I guess it all depends on what you're lookn for

Date of experience: June 23, 2022

Perfect as always
May 19th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Im old and I'm drinkn

Date of experience: May 19, 2022

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From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

Business History

Prep Sportswear® was launched in 2003 as the flagship brand of Sportswear Inc. Prep Sportswear is a consumer brand manufacturer and e-commerce leader in the school, college, youth sports, and active lifestyle markets.

Company Representative

Thumbnail of user christophera479
Chris A.
Typically does not respond to reviews

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