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Prep Sportswear has a rating of 4.5 stars from 12,905 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prep Sportswear most frequently mention good quality, customer service, and timely manner. Prep Sportswear ranks 1st among Sportswear sites.
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85,453 reviews
I love your products and have ordered often, however, I find that products run small. In a most recent email I wrote to customer service regarding my concerns of an XL zip up. I was told to measure the sweatshirts dimensions and send reply with the findings. I'm uncertain why I was asked to do that. Being so close to Christmas I opted to give the zip-up to another person as a gift instead of the individual it was intended for as it would not have fit them.
I would have liked to see an example of what I ordered with customized choices. As it turned out. I ordered my items personalized. They didn't come with my sons last name or number. So I was pretty disappointed. My husband ordered one for himself and it came with the personalization. So I'm kind of confused why mine did not.
Everything came in good and a timely manor. We will look when we are needing more gear for school.
Good quality
Date of experience: September 2, 2021
Lots of the shirts I wanted were not available in my size so I had to order from mens.
School has apparel sold here
Date of experience: September 11, 2021
Very pleased with my purchase my wife a proud graduate of Alverno college loved the college T-shirt from her old college that I got for her.
My Wife graduated from Alverno college.
Date of experience: January 2, 2022
My Girlfriend graduated from Alverno college.
Date of experience: November 28, 2021
Rating is based on experience, not product since I'm still waiting for it. I ordered my items on September 5th and acknowledged their production time of 10-12 business days with a shipment timeframe of 1-2 days - per Prep Sportswear@ time of order. On September 17th I had not received a shipment confirmation so I contacted customer service, and by the way, the only way to contact customer service is through the chat application on their website. I was told "we are expecting delays in our products, we will send you a confirmation when your order ships. But it hasn't been 10-12 business days and 1-2 shipping days." So I counted the days per the text & notes I should receive shipment by September 24th. I blatantly asked if I will receive my order by September 24th. The customer service rep repeated "we are expecting delays in our products, we will send you a confirmation when your order ships. But yes, by the 24th." So the 24th arrives & still no shipment confirmation & no product. I once again contacted customer service and get the same message…… "we are expecting delays in our products, we will send you a confirmation when your order ships." I'm not unable to cancel my order because you only have "2 hours after order is placed to cancel due to products already in production." So now it's September 27th and I still don't have my order and I get an email "we are expecting delays in our products, we will send you a confirmation when your order ships." This is BS! I specifically ordered these items for parent's weekend at my child's college. It won't be here in time now. And unfortunately, this is the only company who makes the college's products!
DO NOT EVER PURCHASE ITEMS FROM THIS COMPANY! YOU'LL NEVER GET IT!
Tip for consumers:
Do not order from this company if you want/need your items in less than a month. You won’t get it.
Products used:
I’m unable to rate the product and shipping at this time because I still haven’t received product. They have not completed production of the product to even ship them - 3 weeks after order has been placed.
Date of experience: September 27, 2021
Not too happy with the quality. There's a spot of glitter on the sweater that I can't remove.
Probably not based on above comment
Date of experience: May 27, 2022
I would prefer not to this alert keeps appearing in my email so that's why I'm completing this.
Date of experience: March 28, 2022
Easy to look for what I wanted. Liked that I could change designs on the shirt and short
Available for the university my son is going to
Date of experience: April 28, 2022
The school I work at logos could have been a little better quality/brands to have them printed on
Date of experience: April 29, 2022
I had a fine experience but need to return the shirt I received because it is too small
Date of experience: January 2, 2022
The college face masks given as a Christmas gift were a hit with my daughter and her boyfriend.
I wish I knew about this company when I was a teacher and advisor to HS Interact club.
Date of experience: January 7, 2022
It was bought as a gift for my father in-law. He loved it and wants to order more.
Date of experience: January 11, 2022
Sizes run small one shirt barely fits. I should have returned it but my son wore it already
Date of experience: December 6, 2022
Love the hat! It is perfect and I currently can not wait to wear it during volleyball season!
Date of experience: April 27, 2022
I don't care about this at all i just needed clothes for my grandparents now leave me alone
Date of experience: January 15, 2022
It was a perfect experience and I am grateful. Here are more characters to add up to fifty
Yes. It’s hard to find these things at the school stores. Thanks!
Date of experience: January 23, 2022
Needed a Yale hoodie for my grandson
Date of experience: December 19, 2021
Got the right order on time and it was great. Would like to order in future as well
Date of experience: July 17, 2022
It was easy to find. The only issue I had was fining my size in a few things
Date of experience: November 5, 2022
Easy and the staff is helpful. I will be sure to order more items to represent my school.
My High School was shutdown years ago but this site allows me to purchase items to represent my school.
Date of experience: December 10, 2021
It was too small but will give it to someone. May buy again if different styles are available.
Favorite school
Date of experience: July 19, 2022
Ordering was easy and I liked the design. Processing and shipping took a bit longer than I'd like
Well made, but the colors were a little different than shown online. Overall it's okay and I'll wear it but wouldn't order again.
Date of experience: October 25, 2021
Everything was high quality and came in on time. Ran a tiny bit smaller then I was expecting.
Date of experience: August 2, 2021
Your items run very small. At least 1/2 the items do not fit who I intended them for
Date of experience: December 13, 2021
They did great with shipping. Even had the option to send to APO by sending a simple email.
Date of experience: February 2, 2022
Want to support local High school. Price and quality isn't up to par. Shipping took way too long.
Date of experience: November 21, 2022
No issues. Placed my order online and received it in good time. Product appears to be good quality.
Date of experience: November 21, 2022
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
Prep Sportswear® was launched in 2003 as the flagship brand of Sportswear Inc. Prep Sportswear is a consumer brand manufacturer and e-commerce leader in the school, college, youth sports, and active lifestyle markets.
