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    Prep Sportswear

Prep Sportswear

Ratings On Other Platforms

Trustpilot
4.3 / 5
ResellerRatings
4.1 / 5
Better Business Bureau
4.4 / 5
Corporate Values

Overview

Prep Sportswear has a rating of 4.5 stars from 12,901 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prep Sportswear most frequently mention good quality, customer service, and timely manner. Prep Sportswear ranks 1st among Sportswear sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 88.3%
Positive
1,683
Neutral
112
Negative
112
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85,452 reviews

24
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How would you rate Prep Sportswear?
Top Positive Review

“I love your products and have ordered often, however,...”

Christine B.
1/7/25

I love your products and have ordered often, however, I find that products run small. In a most recent email I wrote to customer service regarding my concerns of an XL zip up. I was told to measure the sweatshirts dimensions and send reply with the findings. I'm uncertain why I was asked to do that. Being so close to Christmas I opted to give the zip-up to another person as a gift instead of the individual it was intended for as it would not have fit them.

Date of experience: 12/28/24
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Top Critical Review

“I would have liked to see an example of what I ordered...”

Danielle W.
1/2/25

I would have liked to see an example of what I ordered with customized choices. As it turned out. I ordered my items personalized. They didn't come with my sons last name or number. So I was pretty disappointed. My husband ordered one for himself and it came with the personalization. So I'm kind of confused why mine did not.

Date of experience: 12/23/24
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Reviews (12,901)

Rating

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Other

Reviews that mention popular keywords

customer service (477) shopping experience (113) quality product (185) quality material (70) delivery time (63) phone number (34) return policy (36) confirmation email (22) credit card (22)
Thumbnail of user tomh1747
Illinois
1 review
0 helpful votes
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June 9th, 2022
Verified purchase

Everything arrived as expected. The XL long sleeve t shirt was a little smaller than expected.

Date of experience: June 9, 2022

Thumbnail of user marks4158
New Jersey
1 review
0 helpful votes
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October 4th, 2021
Verified purchase

My order was delivered in timely manner and for a good price. Easy to order online.

Reason I chose this business:

Everything looks great.

Date of experience: October 4, 2021

Thumbnail of user valentint13
Washington
1 review
0 helpful votes
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October 4th, 2021
Verified purchase

It's was fast and the package was great but most important I got it on time

Date of experience: October 4, 2021

Thumbnail of user terrih373
Oklahoma
1 review
0 helpful votes
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February 17th, 2022
Verified purchase

Great ordering was easy. Order came very quick. No problems with any item. Will order again.

Date of experience: February 17, 2022

Thumbnail of user cynthias2273
Canada
1 review
0 helpful votes
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December 5th, 2022
Verified purchase

It was easy to order and my item arrived on time, exactly how I wanted it.

Date of experience: December 5, 2022

Thumbnail of user chases133
California
1 review
0 helpful votes
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December 5th, 2022
Verified purchase

AWESOME! I love my sweatshirt. Very comfy! The letters are amazing and it is really comfy

Date of experience: December 5, 2022

Thumbnail of user zacharym366
Indiana
1 review
0 helpful votes
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August 11th, 2022
Verified purchase

Clothes were good and shopping was simple and easy, sleek interface made buying stuff a breeze

Date of experience: August 11, 2022

Thumbnail of user thomasv793
Utah
1 review
0 helpful votes
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August 13th, 2022
Verified purchase

This survey is annoying. Suggest you drop it if you want to keep good customer relations.

Date of experience: August 13, 2022

Thumbnail of user amym2795
Texas
1 review
0 helpful votes
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August 14th, 2022
Verified purchase

I received my order quickly and was very pleased with the quality of the item ordered.

Date of experience: August 14, 2022

Thumbnail of user brendah1391
Minnesota
1 review
0 helpful votes
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August 30th, 2021
Verified purchase

Very easy to order and got them fast. They fit well and I like the shirts

Date of experience: August 30, 2021

Thumbnail of user briannac131
Alabama
1 review
0 helpful votes
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October 3rd, 2021
Verified purchase

Terrible. Can't get anyone to email back. The neck of the shirt is BEYOND stretched out.

They didn’t email me back

Service

Date of experience: September 3, 2021

Thumbnail of user patriciap1946
Iowa
1 review
0 helpful votes
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September 1st, 2021
Verified purchase

Went quickly and received in timely manner easy to order online and would use it again

Date of experience: September 1, 2021

Thumbnail of user saram1160
Missouri
1 review
0 helpful votes
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July 16th, 2022
Verified purchase

The product was good but the size runs large and items cannot me exchanged or returned.

Do not accept returns.

Service

Date of experience: June 16, 2022

Thumbnail of user danielz395
Ohio
1 review
0 helpful votes
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November 5th, 2021
Verified purchase

The delivery of our order was a little slow but other than that, it was great

They responded a couple of days after my question and were helpful.

Reason I chose this business:

We love the gear!

Service

Date of experience: October 6, 2021

Thumbnail of user michaels8164
California
1 review
0 helpful votes
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February 28th, 2022
Verified purchase

Fast shipping, large menu too choose from, graphics are as seen, large variety to look at.

Reason I chose this business:

Already have!

Date of experience: February 28, 2022

Thumbnail of user brittanyw287
Oklahoma
1 review
0 helpful votes
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September 5th, 2021
Verified purchase

I received my order earlier than expected and it was as I ordered. No issues whatsoever.

Date of experience: September 5, 2021

Thumbnail of user kristinh240
Texas
1 review
0 helpful votes
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September 4th, 2021
Verified purchase

Great! So many choices and styles! I love it all! Thank you for making it easy!

Date of experience: September 4, 2021

Thumbnail of user janetw1179
Indiana
1 review
0 helpful votes
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February 24th, 2022
Verified purchase
• Updated review

Great website for spirit wear. Many options to choose from and service is efficient and speedy.

Reason I chose this business:

Used before and very satisfied.

Date of experience: February 24, 2022

Great website
January 21st, 2022
Verified site experience
• Previous review

Great website. Intuitive and easy to maneuver. I'm over 75 years old

Date of experience: January 21, 2022

Easy and fast
January 16th, 2022
Verified site experience
• Previous review

Easy and fast. Love pictures of items. So many options from which to choose.

Reason I chose this business:

Daughter in law sent link. Going to watch granddaughter play basketball

Date of experience: January 16, 2022

Thumbnail of user alir165
Ohio
1 review
0 helpful votes
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September 3rd, 2021
Verified purchase

My experience was great. I love the shirt I ordered and can't wait to wear it.

Reason I chose this business:

It’s great

Date of experience: September 3, 2021

Thumbnail of user scottf1067
Massachusetts
1 review
0 helpful votes
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January 23rd, 2022
Verified purchase
• Updated review

Quality of sweatshirt was poor. Xl was more like a mens medium. Cannot give the gift

Date of experience: December 24, 2021

Easy process
November 19th, 2021
Verified site experience
• Previous review

Date of experience: November 19, 2021

Thumbnail of user megani120
Missouri
1 review
0 helpful votes
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May 12th, 2022
Verified purchase

Order was cute, shipping was longer than anticipated and my sweater has started pilling a bit.

Reason I chose this business:

Sparkle Twill

Reason I chose this product:

Sparkle Twill

Quality

Date of experience: May 12, 2022

Thumbnail of user harryc413
California
1 review
0 helpful votes
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March 11th, 2022
Verified purchase

I really wanted to identify with my school. It was great to but these shirts. Thanks

Reason I chose this business:

Alumni School shirt

Date of experience: March 11, 2022

Thumbnail of user tracyr446
Florida
1 review
0 helpful votes
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September 11th, 2021
Verified purchase

Easy to navigate website
Took a little longer than expected to arrive but overall, nice product!

Reason I chose this business:

To support my sons college football team

Service

Date of experience: September 11, 2021

Thumbnail of user lauras2265
Minnesota
1 review
0 helpful votes
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September 8th, 2021
Verified purchase

LOVED the custom jersey! It was ordered for my nephew and he is wearing it everyday

Date of experience: September 8, 2021

Thumbnail of user jocelynl58
Alabama
3 reviews
0 helpful votes
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August 30th, 2022
Verified purchase

No issues with the order, product just as described and I received my order very quickly!

I asked about delivery time given I was on a time crunch, answered my question appropriately and I did receive my order in time.

Service

Date of experience: August 30, 2022

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From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

Business History

Prep Sportswear® was launched in 2003 as the flagship brand of Sportswear Inc. Prep Sportswear is a consumer brand manufacturer and e-commerce leader in the school, college, youth sports, and active lifestyle markets.

Company Representative

Thumbnail of user christophera479
Chris A.
Typically does not respond to reviews

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