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    Prep Sportswear

Prep Sportswear

Ratings On Other Platforms

Trustpilot
4.3 / 5
ResellerRatings
4.1 / 5
Better Business Bureau
4.4 / 5
Corporate Values

Overview

Prep Sportswear has a rating of 4.5 stars from 12,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prep Sportswear most frequently mention good quality, customer service, and timely manner. Prep Sportswear ranks 1st among Sportswear sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 88.3%
Positive
1,683
Neutral
112
Negative
112
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85,446 reviews

24
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How would you rate Prep Sportswear?
Top Positive Review

“I love your products and have ordered often, however,...”

Christine B.
1/7/25

I love your products and have ordered often, however, I find that products run small. In a most recent email I wrote to customer service regarding my concerns of an XL zip up. I was told to measure the sweatshirts dimensions and send reply with the findings. I'm uncertain why I was asked to do that. Being so close to Christmas I opted to give the zip-up to another person as a gift instead of the individual it was intended for as it would not have fit them.

Date of experience: 12/28/24
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Top Critical Review

“I would have liked to see an example of what I ordered...”

Danielle W.
1/2/25

I would have liked to see an example of what I ordered with customized choices. As it turned out. I ordered my items personalized. They didn't come with my sons last name or number. So I was pretty disappointed. My husband ordered one for himself and it came with the personalization. So I'm kind of confused why mine did not.

Date of experience: 12/23/24
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Reviews (12,900)

Rating

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Other

Reviews that mention popular keywords

customer service (477) shopping experience (113) quality product (185) quality material (70) delivery time (63) phone number (34) return policy (36) confirmation email (22) credit card (22)
Thumbnail of user josephp1950
Illinois
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

It was nice and very well organized I was able to find my product easily

Date of experience: April 26, 2022

Thumbnail of user edd300
New York
1 review
0 helpful votes
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May 1st, 2022
Verified purchase

The order came in a timely fashion, and it was everything and more than advertised.

Reason I chose this business:

Yes, I would. I wish it included major and minor league baseball teams.

Date of experience: May 1, 2022

Thumbnail of user williamy622
Colorado
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

No communication on when the order would be ready and no way to track it

Date of experience: December 6, 2022

Thumbnail of user garyn588
Minnesota
1 review
0 helpful votes
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December 5th, 2022
Verified purchase

It was great I would recommend to family and friends about to order more soon

Date of experience: December 5, 2022

Thumbnail of user amayaa8
New York
1 review
0 helpful votes
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April 5th, 2022
Verified purchase

Very fast and efficient and would definitely want to buy more college merchandise from there

Date of experience: April 5, 2022

Thumbnail of user jamieh769
Texas
2 reviews
0 helpful votes
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March 25th, 2022
Verified purchase

I did not have any problems! It was so easy! I loved all my items!

Reason I chose this business:

I would definitely recommend to a friend!

Date of experience: March 25, 2022

Thumbnail of user sw806
Pennsylvania
1 review
0 helpful votes
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November 21st, 2022
Verified purchase

My order came just as I was leaving to catch my flight for the game!

Service

Date of experience: November 21, 2022

Thumbnail of user robynw210
Michigan
1 review
0 helpful votes
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July 17th, 2022
Verified purchase

Everything came quickly and was good quality. My husband was especially pleased with the hats.

Date of experience: July 17, 2022

Thumbnail of user shelleyb282
Iowa
1 review
0 helpful votes
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January 25th, 2022
Verified purchase

Shirts look awesome! It just seemed to take a really long time to get them.

Service

Date of experience: January 25, 2022

Thumbnail of user davids7130
Idaho
1 review
0 helpful votes
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December 12th, 2021
Verified purchase

Good nice sit and easy to use loved it. They delivered fast and on time.

Date of experience: December 12, 2021

Thumbnail of user jimm2139
Kentucky
1 review
0 helpful votes
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April 30th, 2022
Verified purchase

Very smooth and trouble-free. My order was filled accurately and shipped in a timely fashion.

Reason I chose this business:

It was the first choice by my web browser.

Date of experience: April 30, 2022

Thumbnail of user danielw1526
Minnesota
1 review
0 helpful votes
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October 25th, 2021
Verified purchase

It was an online order. Sizes are a tad small. Took a while to get.

Date of experience: October 25, 2021

Thumbnail of user hopeg117
Virginia
1 review
0 helpful votes
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January 5th, 2023
Verified purchase
• Updated review

Never showed up in time. Tried to talk to people but they didn't know anything.

They didn’t help

Service

Date of experience: December 6, 2022

Not sure how fast delivery is …
December 6th, 2022
Verified site experience
• Previous review

Date of experience: November 6, 2022

Thumbnail of user anthonyt1160
North Carolina
1 review
0 helpful votes
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November 21st, 2022
Verified purchase

Website easy to navigate, my only complaint was that there was no delivery date information.

Date of experience: November 21, 2022

Thumbnail of user valentea3
California
1 review
0 helpful votes
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December 21st, 2022
Verified purchase

Customer service was slow to respond. It took over a month to receive my product

Service

Date of experience: November 21, 2022

Thumbnail of user maryt1495
Oklahoma
1 review
0 helpful votes
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August 2nd, 2021
Verified purchase
• Updated review

Had fun checking out all the designs and color. Picked out just what he wanted.

Reason I chose this business:

He loved it!

Date of experience: August 2, 2021

Had fun checking out all the designs and color
July 19th, 2021
Verified site experience
• Previous review

Had fun checking out all the designs and color. Picked out just what he wanted.

Date of experience: July 19, 2021

Thumbnail of user corrinej11
Nebraska
1 review
0 helpful votes
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November 11th, 2021
Verified purchase

Not happy with my sweatshirt. I have ordered before but this one is not great.

Reason I chose this business:

I ordered a red sweatshirt and it has white in the middle and when I received it, it was pink in the middle. I washed it once and it’s even more pink. Disappointed.

Date of experience: October 12, 2021

Thumbnail of user daniellao12
California
1 review
0 helpful votes
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November 21st, 2022
Verified purchase

Took longer than I expected to get to me but overall happy with my item

Date of experience: November 21, 2022

Thumbnail of user craigm736
Pennsylvania
1 review
0 helpful votes
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August 6th, 2021
Verified purchase
• Updated review

Very fast and complete and exactly as advertised. Thank you, I'm happy with my item.

Reason I chose this business:

Available online

Date of experience: August 6, 2021

Very fast and complete
July 23rd, 2021
Verified site experience
• Previous review

Very fast and complete. Thank you,,,,,

Reason I chose this business:

Available online

Date of experience: July 23, 2021

Thumbnail of user brookep102
Colorado
1 review
0 helpful votes
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August 4th, 2021
Verified purchase

The shirts were fine but I thought the shipping cost was a little ridiculous….$15

Reason I chose this business:

The shirts were fine

Date of experience: August 4, 2021

Thumbnail of user rebeccad1266
Massachusetts
1 review
0 helpful votes
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September 7th, 2022
Verified purchase

Followed up to ensure I received my items when I had questions regarding the order.

Service

Date of experience: September 7, 2022

Thumbnail of user nicholem175
California
1 review
0 helpful votes
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December 21st, 2022
Verified purchase
• Updated review

Wore the shirt one time and the picture is coming off. Sizes are not average.

Date of experience: November 21, 2022

Easy peasy
September 30th, 2022
Verified site experience
• Previous review

Date of experience: September 30, 2022

Thumbnail of user bq47
New Mexico
1 review
0 helpful votes
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November 21st, 2022
Verified purchase

Item was received. One item took longer than expected but it is of good quality

Date of experience: November 21, 2022

Thumbnail of user sarahb2142
Kansas
1 review
0 helpful votes
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October 13th, 2021
Verified purchase

It took a while to go into production, but after that it went really quickly!

Reason I chose this business:

I LOVE my new sweatshirt

Date of experience: October 13, 2021

Thumbnail of user monicaa272
North Carolina
1 review
0 helpful votes
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October 3rd, 2021
Verified purchase

I loved the item I purchased and was shipped quickly! Will be a returning customer!

Reason I chose this business:

Love my tshirt! Great quality and colors are perfect!

Date of experience: October 3, 2021

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From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

Business History

Prep Sportswear® was launched in 2003 as the flagship brand of Sportswear Inc. Prep Sportswear is a consumer brand manufacturer and e-commerce leader in the school, college, youth sports, and active lifestyle markets.

Company Representative

Thumbnail of user christophera479
Chris A.
Typically does not respond to reviews

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