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    Prep Sportswear

Prep Sportswear

Ratings On Other Platforms

Trustpilot
4.3 / 5
ResellerRatings
4.1 / 5
Better Business Bureau
4.4 / 5
Corporate Values

Overview

Prep Sportswear has a rating of 4.5 stars from 12,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prep Sportswear most frequently mention good quality, customer service, and timely manner. Prep Sportswear ranks 1st among Sportswear sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 88.3%
Positive
1,683
Neutral
112
Negative
112
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85,445 reviews

24
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How would you rate Prep Sportswear?
Top Positive Review

“I love your products and have ordered often, however,...”

Christine B.
1/7/25

I love your products and have ordered often, however, I find that products run small. In a most recent email I wrote to customer service regarding my concerns of an XL zip up. I was told to measure the sweatshirts dimensions and send reply with the findings. I'm uncertain why I was asked to do that. Being so close to Christmas I opted to give the zip-up to another person as a gift instead of the individual it was intended for as it would not have fit them.

Date of experience: 12/28/24
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Top Critical Review

“I would have liked to see an example of what I ordered...”

Danielle W.
1/2/25

I would have liked to see an example of what I ordered with customized choices. As it turned out. I ordered my items personalized. They didn't come with my sons last name or number. So I was pretty disappointed. My husband ordered one for himself and it came with the personalization. So I'm kind of confused why mine did not.

Date of experience: 12/23/24
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Reviews (12,900)

Rating

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Reviews that mention popular keywords

customer service (477) shopping experience (113) quality product (185) quality material (70) delivery time (63) phone number (34) return policy (36) confirmation email (22) credit card (22)
Thumbnail of user thomasm3529
South Carolina
1 review
0 helpful votes
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July 15th, 2022
Verified purchase

Shipping was expensive and took a while to get it but was what I needed.

Date of experience: June 15, 2022

Thumbnail of user allysonm128
Maryland
1 review
0 helpful votes
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September 12th, 2022
Verified purchase

It was easy to order and we had quick delivery each time we have ordered!

Date of experience: September 12, 2022

Thumbnail of user herbertt54
Florida
1 review
0 helpful votes
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September 4th, 2022
Verified purchase

Everything was great. It's was quick and easy with plenty of options to choose from.

Date of experience: September 4, 2022

Thumbnail of user jonb649
Illinois
1 review
0 helpful votes
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September 3rd, 2021
Verified purchase

I wanted to rep my high school. Thank you for following with me with updates.

Date of experience: September 3, 2021

Thumbnail of user michaelr4642
New York
1 review
0 helpful votes
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May 10th, 2022
Verified purchase

Nice inventory and reasonably priced. I shop this site often and never had any issues.

I contacted Prep Sportswear for an order status during the height of COVID-19. It had been a more than a few weeks and my order hadn’t arrived. Customer service was kind, courteous and apologetic, explained the issue that they were having on their end to my satisfaction.

Service
Quality

Date of experience: May 10, 2022

Thumbnail of user emilyb1114
Oregon
1 review
0 helpful votes
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April 16th, 2022
Verified purchase

Easy and quick. Sizing chart was great as well as the reviews to guide me

Date of experience: April 16, 2022

Thumbnail of user nicoles1465
Illinois
1 review
0 helpful votes
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September 4th, 2021
Verified purchase

It was fine. Not much communication on shipping, but the products were delivered on time.

Reason I chose this business:

The hoodie we ordered was a bit smaller than a typical Men Small. The shirt and hat were fine.

Date of experience: September 4, 2021

Thumbnail of user abishar
Texas
1 review
0 helpful votes
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September 7th, 2021
Verified purchase
• Updated review

Love the options provided by this shop! And the personalization is such a fun detail.

Reason I chose this business:

We had a bad ordering experience with the options provided by Levine’s so we googled our next best option for our school and you popped up!

Date of experience: September 7, 2021

Love the options provided by this shop!
August 18th, 2021
Verified site experience
• Previous review

Love the options provided by this shop! And the personalization is such a fun detail.

Reason I chose this business:

We had a bad ordering experience with the options provided by Levine’s so we googled our next best option for our school and you popped up!

Date of experience: August 18, 2021

Thumbnail of user theodoreb161
Indiana
1 review
0 helpful votes
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September 23rd, 2022
Verified purchase

Don't like it doesn't look right feelings like an Irregular hat will never buy again

Date of experience: August 24, 2022

Thumbnail of user cheryll770
Florida
1 review
0 helpful votes
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September 9th, 2021
Verified purchase

Great site with lots of options. Takes a bit of time to get the order.

Reason I chose this business:

I have ordered from here before. Thank you!

Date of experience: September 9, 2021

Thumbnail of user williamj1462
North Carolina
1 review
0 helpful votes
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March 5th, 2022
Verified purchase
• Updated review

It was very easy to find what I was looking for on the Web site!

Reason I chose this business:

I have ordered from them before, and they are Great!

Date of experience: March 5, 2022

Quick and easy and loads to choose from!
January 13th, 2022
Verified site experience
• Previous review
Reason I chose this business:

My son uses this company.

Date of experience: January 13, 2022

Thumbnail of user kerrig38
Texas
1 review
0 helpful votes
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September 12th, 2021
Verified purchase
• Updated review

Appreciate that I can order from the university I work for at a good price.

Reason I chose this business:

Polos fit to size, comfortable and spotshield material.

Date of experience: September 12, 2021

Easy ordering and nice variety of monograms available
August 20th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Nice gear available except men polo’s are not available in black and majority sizes are sold out.

Date of experience: August 20, 2021

Thumbnail of user jamesh5946
Massachusetts
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

Very good product, otto hats the best to be found.
Takes a bit to get it, but well worth the wait.

Date of experience: November 22, 2022

Thumbnail of user heatherh1197
Ohio
1 review
0 helpful votes
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December 4th, 2021
Verified purchase

Great workmanship just a little small for a large but we will
Order another in XL to compensate.

Date of experience: December 4, 2021

Thumbnail of user judyn222
Kentucky
1 review
0 helpful votes
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January 9th, 2022
Verified purchase

Order was shipped correctly and looked great. It was a gift so I don't know how well they liked it.

Date of experience: January 9, 2022

Thumbnail of user candib22
Oklahoma
1 review
0 helpful votes
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January 9th, 2022
Verified purchase

Ordering was easy although it did not fit my son. I ordered his size but is was not long enough.

Date of experience: January 9, 2022

Thumbnail of user norineb7
New York
1 review
0 helpful votes
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October 21st, 2021
Verified purchase

The site was easy to use and when my order came it was exactly like the website stated. Thank you.

Reason I chose this business:

I will order again.

Date of experience: October 21, 2021

Thumbnail of user jacem21
Illinois
1 review
0 helpful votes
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July 25th, 2021
Verified purchase

Was unsure how long it would take but it showed up within a week. They look great and fit great!

Date of experience: July 25, 2021

Thumbnail of user toddk287
Washington
1 review
0 helpful votes
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March 26th, 2022
Verified purchase

It showed up quickly and was of high quality. I was happy with the ability to order what I wanted

Date of experience: March 26, 2022

Thumbnail of user audreyc266
Texas
1 review
0 helpful votes
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September 15th, 2022
Verified purchase

Good, quick and easy. Got my order a lot faster than I had expected and I really liked the design.

Date of experience: September 15, 2022

Thumbnail of user timothyc973
Alabama
1 review
0 helpful votes
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April 8th, 2022
Verified purchase

I love my shirt! It can be hard to find clothes with my son's school on it. This was perfect.

Date of experience: April 8, 2022

Thumbnail of user shirleyp808
Massachusetts
1 review
0 helpful votes
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July 3rd, 2022
Verified purchase

Everything came up easily but need help as it took over a week to respond as to status on order

Service

Date of experience: June 3, 2022

Thumbnail of user kerryd126
Pennsylvania
1 review
0 helpful votes
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August 14th, 2021
Verified purchase

Easy site to use. Product is good quality but could use grommets so it could hang from a flag pole.

Reason I chose this business:

Great flag! Could use grommets so it could hang from a flag pole.

Date of experience: August 14, 2021

Thumbnail of user katharinab4
Canada
1 review
0 helpful votes
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June 7th, 2022
Verified purchase

It was fast and easy. I could find my school very easy and there where a lot if different design

Date of experience: June 7, 2022

Thumbnail of user kevinm2846
Michigan
1 review
0 helpful votes
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December 18th, 2021
Verified purchase

Glad that Grace college uses this site. The quality is good and it is nice to have a good selection

Reason I chose this business:

They had the college stuff we needed.

Date of experience: December 18, 2021

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From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

Business History

Prep Sportswear® was launched in 2003 as the flagship brand of Sportswear Inc. Prep Sportswear is a consumer brand manufacturer and e-commerce leader in the school, college, youth sports, and active lifestyle markets.

Company Representative

Thumbnail of user christophera479
Chris A.
Typically does not respond to reviews

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