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    Prep Sportswear

Prep Sportswear

Ratings On Other Platforms

Trustpilot
4.3 / 5
ResellerRatings
4.1 / 5
Better Business Bureau
4.4 / 5
Corporate Values

Overview

Prep Sportswear has a rating of 4.5 stars from 12,898 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prep Sportswear most frequently mention good quality, customer service, and timely manner. Prep Sportswear ranks 1st among Sportswear sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 88.2%
Positive
1,682
Neutral
112
Negative
112
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85,443 reviews

24
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How would you rate Prep Sportswear?
Top Positive Review

“I love your products and have ordered often, however,...”

Christine B.
1/7/25

I love your products and have ordered often, however, I find that products run small. In a most recent email I wrote to customer service regarding my concerns of an XL zip up. I was told to measure the sweatshirts dimensions and send reply with the findings. I'm uncertain why I was asked to do that. Being so close to Christmas I opted to give the zip-up to another person as a gift instead of the individual it was intended for as it would not have fit them.

Date of experience: 12/28/24
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Top Critical Review

“I would have liked to see an example of what I ordered...”

Danielle W.
1/2/25

I would have liked to see an example of what I ordered with customized choices. As it turned out. I ordered my items personalized. They didn't come with my sons last name or number. So I was pretty disappointed. My husband ordered one for himself and it came with the personalization. So I'm kind of confused why mine did not.

Date of experience: 12/23/24
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Reviews (12,898)

Rating

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Other

Reviews that mention popular keywords

customer service (477) shopping experience (113) quality product (185) quality material (70) delivery time (63) phone number (34) return policy (36) confirmation email (22) credit card (22)
Thumbnail of user micheler458
New York
1 review
0 helpful votes
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April 26th, 2022
Verified purchase

Material arrived as scheduled. Material was a quality that I expected.
Would purchase again.

Date of experience: April 26, 2022

Thumbnail of user loganf127
New Jersey
1 review
0 helpful votes
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April 30th, 2022
Verified purchase

Great Customization! Thank you. Love my sweaters! My order arrived quick with no problem.

Date of experience: April 30, 2022

Thumbnail of user maryj2702
New Jersey
1 review
0 helpful votes
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April 4th, 2022
Verified purchase

My experience was great. I had to re-order my sweatshirt with no problem. Thanks

My experience went well, they me out.

Reason I chose this business:

Yes, I would.

Service

Date of experience: April 4, 2022

Thumbnail of user carlosh278
California
1 review
0 helpful votes
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December 29th, 2021
Verified purchase

Great! Makes me feel close to home excited to wear it everywhere I go!

Date of experience: December 29, 2021

Thumbnail of user lettiee
New Hampshire
1 review
0 helpful votes
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May 18th, 2022
Verified purchase

The quality is great. Like it a lot. It was delivered in fantastic condition.

Date of experience: April 18, 2022

Thumbnail of user peggyh520
West Virginia
1 review
0 helpful votes
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December 28th, 2021
Verified purchase

Order received... thank you for the prompt service... made for a nice Christmas gift

Date of experience: December 28, 2021

Thumbnail of user gaylec187
New York
1 review
0 helpful votes
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December 17th, 2022
Verified purchase

Fabulous! Love the price and selection! Made the perfect gift for my college child.

Reason I chose this business:

Brooklyn College Google

Date of experience: December 17, 2022

Thumbnail of user onaleek1
Michigan
1 review
0 helpful votes
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May 13th, 2022
Verified purchase

Easy to find what I was looking for and a variety to choose from.

Reason I chose this business:

Only site to have gear I was looking for

Reason I chose this product:

Looking for t-shirts.

Quality

Date of experience: May 13, 2022

Thumbnail of user lillianw97
Florida
1 review
0 helpful votes
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January 2nd, 2022
Verified purchase

Good. I do not wish to type 50 letters. Take it or leave it.

Reason I chose this business:

I do not recommend anything

Date of experience: January 2, 2022

Thumbnail of user flow12
New Jersey
1 review
0 helpful votes
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December 30th, 2021
Verified purchase

Quick and easy! I ordered my shirt and it came in a short time.

Date of experience: December 30, 2021

Thumbnail of user sharayas2
Connecticut
1 review
0 helpful votes
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June 21st, 2022
Verified purchase
• Updated review

So far, so good! Love the item. I definitely plan on shopping here again.

Date of experience: June 21, 2022

So far, so good!
May 15th, 2022
Verified site experience
• Previous review

Date of experience: May 15, 2022

Thumbnail of user theresaf291
Ohio
1 review
0 helpful votes
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January 1st, 2022
Verified purchase

The sweat pants (xl) fit my son perfect! The hat was a bit small.

Reason I chose this business:

Yes I would recommend Prep Sportswear to a friend.

Date of experience: January 1, 2022

Thumbnail of user jamesg3115
North Carolina
1 review
0 helpful votes
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November 28th, 2021
Verified purchase

Easy to use online shopping. Great product selection navigation with assist to select size.

Reason I chose this business:

Needed a customized gift for brother-in-law, a former track star for Chaminade HS (and Villanova). Custom logo sweatshirt selection is awesome and a perfect gift.

Date of experience: November 28, 2021

Thumbnail of user thomash2235
Indiana
1 review
0 helpful votes
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March 7th, 2022
Verified purchase

Received order in timely manner and was good quality, would order from them again.

Service

Date of experience: March 7, 2022

Thumbnail of user tysonw28
California
1 review
0 helpful votes
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January 5th, 2022
Verified purchase

It took a little long for me to receive my order but that's it.

Date of experience: January 5, 2022

Thumbnail of user emilym1649
Pennsylvania
1 review
0 helpful votes
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June 26th, 2022
Verified purchase

Very good! I loved how they were shipped and how fast the shipping was!

Date of experience: June 26, 2022

Thumbnail of user mirf2
California
1 review
0 helpful votes
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February 2nd, 2022
Verified purchase

The sweater came in a day early, and it is extremely warm and comfortable.

Reason I chose this business:

Yes, due to the fast shipping, affordable prices, and comfortable design.

Date of experience: January 3, 2022

Thumbnail of user derrikt
Utah
1 review
0 helpful votes
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February 4th, 2022
Verified purchase

Took a long time to receive an answer to my question about the order.

Service

Date of experience: January 5, 2022

Thumbnail of user linaj30
Argentina
2 reviews
0 helpful votes
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January 5th, 2022
Verified purchase

Fast and wonderful the visor came in perfect condition and my dad loved it

Date of experience: January 5, 2022

Thumbnail of user antoniod227
Indiana
1 review
0 helpful votes
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April 19th, 2022
Verified purchase

I liked my experience with prep sportswear. I'll recommend to my friends and family.

Date of experience: April 19, 2022

Thumbnail of user tracid57
Ohio
1 review
0 helpful votes
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January 9th, 2022
Verified purchase

It was fine, but I never received confirmation emails that it had been shipped.

They answered my question. Again, an email that my order was shipped would have. Made calling customer service unnecessary

Service

Date of experience: January 9, 2022

Thumbnail of user lauriag
California
1 review
0 helpful votes
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January 8th, 2022
Verified purchase

We love everything we received, easy to order and it was delivered so fast

Date of experience: January 8, 2022

Thumbnail of user shawnd402
Oklahoma
1 review
0 helpful votes
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September 29th, 2022
Verified purchase

It's fast but the lettering on the shirt is not exactly centered or straight.

Reason I chose this business:

Not really, I hope that it was just a one time mess up but my type a personality can’t handle it looking a little off.

Date of experience: August 30, 2022

Thumbnail of user jamesm7009
New Jersey
1 review
0 helpful votes
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June 30th, 2022
Verified purchase

Great products, good selection and arrived fairly quickly for being custom made. Great experience!

Date of experience: June 30, 2022

Thumbnail of user bridgettp10
Louisiana
1 review
0 helpful votes
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March 18th, 2022
Verified purchase

We got our shirts in a very timely manner. Thank you! Good quality shirts.

Date of experience: March 18, 2022

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From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

Business History

Prep Sportswear® was launched in 2003 as the flagship brand of Sportswear Inc. Prep Sportswear is a consumer brand manufacturer and e-commerce leader in the school, college, youth sports, and active lifestyle markets.

Company Representative

Thumbnail of user christophera479
Chris A.
Typically does not respond to reviews

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