• Bookmark

    Prep Sportswear

Prep Sportswear

Ratings On Other Platforms

Trustpilot
4.3 / 5
ResellerRatings
4.1 / 5
Better Business Bureau
4.4 / 5
Corporate Values

Overview

Prep Sportswear has a rating of 4.5 stars from 12,894 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prep Sportswear most frequently mention good quality, customer service, and timely manner. Prep Sportswear ranks 1st among Sportswear sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 88.3%
Positive
1,681
Neutral
111
Negative
111
View ratings trends

Instant Feedback

85,441 reviews

24
See all photos
How would you rate Prep Sportswear?
Top Positive Review

“I love your products and have ordered often, however,...”

Christine B.
1/7/25

I love your products and have ordered often, however, I find that products run small. In a most recent email I wrote to customer service regarding my concerns of an XL zip up. I was told to measure the sweatshirts dimensions and send reply with the findings. I'm uncertain why I was asked to do that. Being so close to Christmas I opted to give the zip-up to another person as a gift instead of the individual it was intended for as it would not have fit them.

Date of experience: 12/28/24
See positive reviews
Top Critical Review

“I would have liked to see an example of what I ordered...”

Danielle W.
1/2/25

I would have liked to see an example of what I ordered with customized choices. As it turned out. I ordered my items personalized. They didn't come with my sons last name or number. So I was pretty disappointed. My husband ordered one for himself and it came with the personalization. So I'm kind of confused why mine did not.

Date of experience: 12/23/24
See critical reviews

Reviews (12,894)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (477) shopping experience (113) quality product (185) quality material (70) delivery time (63) phone number (34) return policy (36) confirmation email (22) credit card (22)
Thumbnail of user douglasm809
Pennsylvania
1 review
0 helpful votes
  • Send Message
March 27th, 2022
Verified purchase

Second time I ordered. I'm very happy with the ordering process and the products.

Date of experience: March 27, 2022

Thumbnail of user taylorb474
California
1 review
0 helpful votes
  • Send Message
March 15th, 2022
Verified purchase

Lots of options and easy to order! Product was delivered quickly. True to size.

Date of experience: March 15, 2022

Thumbnail of user lancem152
Illinois
1 review
0 helpful votes
  • Send Message
March 11th, 2022
Verified purchase
• Updated review

Great site would recommend to friend easy to find what you are looking for

Reason I chose this business:

Great products from a wide range of high schools I or family have attended

Date of experience: March 11, 2022

Great site easy and fast
October 6th, 2021
Verified site experience
• Previous review

Date of experience: October 6, 2021

Thumbnail of user clemenced2
California
1 review
0 helpful votes
  • Send Message
November 20th, 2021
Verified purchase
• Updated review

The process was and has been quick and easy; I am a repeat customer.

Reason I chose this business:

Past customer

Date of experience: November 20, 2021

Quick and easy
October 15th, 2021
Verified purchase
• Previous review

Quick and easy. The website offered enough choices to make my decision comfortable.

Date of experience: October 15, 2021

Thumbnail of user jaylal3
Georgia
1 review
0 helpful votes
  • Send Message
April 11th, 2022
Verified purchase

The website was easy to order from. The wear is definitely a comfortable fit.

Date of experience: April 11, 2022

Thumbnail of user michellej1205
New York
1 review
0 helpful votes
  • Send Message
March 15th, 2022
Verified purchase

Date of experience: March 15, 2022

Thumbnail of user darlas93
Alabama
1 review
0 helpful votes
  • Send Message
August 20th, 2021
Verified purchase

No issues today, was satisfactory except I guess I did not understand the sizing

Date of experience: August 20, 2021

Thumbnail of user sheilaw395
Alabama
1 review
0 helpful votes
  • Send Message
August 25th, 2021
Verified purchase

My only concern is the length of time it takes to fulfill the orders.

Date of experience: August 25, 2021

Thumbnail of user jamesn1125
Virginia
1 review
0 helpful votes
  • Send Message
August 24th, 2021
Verified purchase
• Updated review

Easy process,, the site was convenient and offered exactly what I was looking for.

Reason I chose this business:

Great selection

Date of experience: August 24, 2021

Easy process,, the site was convenient and offered...
August 1st, 2021
Verified site experience
• Previous review

Easy process,, the site was convenient and offered exactly what I was looking for.

Reason I chose this business:

Great selection

Date of experience: August 1, 2021

Thumbnail of user rebeccab1515
Idaho
2 reviews
0 helpful votes
  • Send Message
August 26th, 2021
Verified purchase
• Updated review

Happy with purchase fun to pick out designs and color of sweatshirt and shirts

Date of experience: August 26, 2021

My daughter got so many compliments on her shirt
August 26th, 2021
Verified site experience
• Previous review

My daughter got so many compliments on her shirt. Happy kid.

Reason I chose this business:

Quality, and fun to design

Date of experience: August 26, 2021

Thumbnail of user briang1169
North Carolina
1 review
0 helpful votes
  • Send Message
August 25th, 2021
Verified purchase

Good email updates - quality is good. Will use again for Christmas gifts as well

Date of experience: August 25, 2021

Thumbnail of user caseyd174
Georgia
1 review
0 helpful votes
  • Send Message
July 12th, 2022
Verified purchase

The orange I asked for on my shirts were more red. I was disappointed.

Date of experience: June 12, 2022

Thumbnail of user evelynd342
California
1 review
0 helpful votes
  • Send Message
September 4th, 2022
Verified purchase

The shirts fit tighter than what I thought and I even ordered larger sizes

Date of experience: September 4, 2022

Thumbnail of user louisee128
Florida
1 review
0 helpful votes
  • Send Message
March 12th, 2022
Verified purchase

Easy to find product and just what I needed and good timing on delivery

Date of experience: March 12, 2022

Thumbnail of user terrii34
Texas
1 review
0 helpful votes
  • Send Message
December 5th, 2022
Verified purchase

I received my shirts very quickly and they were just exactly what I wanted.

I wanted to make sure I ordered 2023 on my shirt and not 2022 and I received 2023.

Service

Date of experience: December 5, 2022

Thumbnail of user ashleyb1212
North Carolina
1 review
0 helpful votes
  • Send Message
August 30th, 2021
Verified purchase

Easy to order custom gear for our school. Plenty of options to choose from

Reason I chose this business:

Looks great

Date of experience: August 30, 2021

Thumbnail of user sharonr2007
Wisconsin
1 review
0 helpful votes
  • Send Message
December 5th, 2022
Verified purchase

It was great but took awhile but at least ordered in plenty of time

Date of experience: December 5, 2022

Thumbnail of user bobbis99
Missouri
1 review
0 helpful votes
  • Send Message
December 5th, 2022
Verified purchase

Product arrived early. They are gifts so I don't know if they fit, yet.

Date of experience: December 5, 2022

Thumbnail of user cathib17
Virginia
1 review
0 helpful votes
  • Send Message
November 16th, 2022
Verified purchase

Lots of different styles to choose from. Very easy to order and Fast delivery.

Reason I chose this business:

Loved the looks of the hooded sweatshirt and also that you can personalize the back.

Date of experience: November 16, 2022

Thumbnail of user olgas259
New York
1 review
0 helpful votes
  • Send Message
November 3rd, 2022
Verified purchase

Great experience, received the order in a timely manner, good quality of the sweatshirt

Date of experience: November 3, 2022

Thumbnail of user briand1416
Nevada
1 review
0 helpful votes
  • Send Message
September 1st, 2021
Verified purchase

Love your quality! I recommend you to all the parents of kids I coach.

Date of experience: September 1, 2021

Thumbnail of user kimberlyb1767
Colorado
1 review
0 helpful votes
  • Send Message
December 21st, 2021
Verified purchase

Easy. Great. Nice choices and size availability. Great follow up on your end. Thanks.

Checked status on a back ordered hoodie.

Service

Date of experience: December 21, 2021

Thumbnail of user sandraa1338
California
1 review
0 helpful votes
  • Send Message
June 13th, 2022
Verified purchase

Easy to order and delivered promptly. The order was a gift, received on time.

Date of experience: June 13, 2022

Thumbnail of user deborahf994
California
1 review
0 helpful votes
  • Send Message
December 22nd, 2021
Verified purchase

Great selection an good quality. Easy to order an came in a reasonable time..

Date of experience: December 22, 2021

Thumbnail of user ericc1780
Germany
1 review
0 helpful votes
  • Send Message
September 3rd, 2022
Verified purchase

It was very good. I will suggest to friends to buy from your company.

Date of experience: September 3, 2022

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

Business History

Prep Sportswear® was launched in 2003 as the flagship brand of Sportswear Inc. Prep Sportswear is a consumer brand manufacturer and e-commerce leader in the school, college, youth sports, and active lifestyle markets.

Company Representative

Thumbnail of user christophera479
Chris A.
Typically does not respond to reviews

How do I know I can trust these reviews about Prep Sportswear?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Prep Sportswear?