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    Prep Sportswear

Prep Sportswear

Ratings On Other Platforms

Trustpilot
4.3 / 5
ResellerRatings
4.1 / 5
Better Business Bureau
4.4 / 5
Corporate Values

Overview

Prep Sportswear has a rating of 4.5 stars from 12,892 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prep Sportswear most frequently mention good quality, customer service, and timely manner. Prep Sportswear ranks 1st among Sportswear sites.

Proactively asks for customer feedback

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Positive reviews (last 12 months): 88.3%
Positive
1,679
Neutral
111
Negative
111
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85,438 reviews

24
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How would you rate Prep Sportswear?
Top Positive Review

“I love your products and have ordered often, however,...”

Christine B.
1/7/25

I love your products and have ordered often, however, I find that products run small. In a most recent email I wrote to customer service regarding my concerns of an XL zip up. I was told to measure the sweatshirts dimensions and send reply with the findings. I'm uncertain why I was asked to do that. Being so close to Christmas I opted to give the zip-up to another person as a gift instead of the individual it was intended for as it would not have fit them.

Date of experience: 12/28/24
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Top Critical Review

“I would have liked to see an example of what I ordered...”

Danielle W.
1/2/25

I would have liked to see an example of what I ordered with customized choices. As it turned out. I ordered my items personalized. They didn't come with my sons last name or number. So I was pretty disappointed. My husband ordered one for himself and it came with the personalization. So I'm kind of confused why mine did not.

Date of experience: 12/23/24
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Reviews (12,892)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (476) shopping experience (113) quality product (185) quality material (70) delivery time (63) phone number (34) return policy (36) confirmation email (22) credit card (22)
Thumbnail of user nolandh3
Texas
1 review
0 helpful votes
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January 19th, 2022
Verified purchase

Took longer then expected but I got it. Will order again when I find something that I want

Response was over the holiday but they responded

Service

Date of experience: January 19, 2022

Thumbnail of user sharonl1557
Pennsylvania
2 reviews
0 helpful votes
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April 27th, 2022
Verified purchase

Pretty simple to view and find what I wanted, the quality of the sweatshirt expected to be heavier.

Reason I chose this business:

My grandson plays for Penncrest. Hockey

Date of experience: April 27, 2022

Thumbnail of user cristalp11
New York
1 review
0 helpful votes
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April 29th, 2022
Verified purchase

It was just like any other package delivery, the quality of the sweater is amazing I love it

Date of experience: April 29, 2022

Thumbnail of user maureenw215
Virginia
1 review
0 helpful votes
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April 30th, 2022
Verified purchase

It was very easy to order and there were several items to choose from. The delivery was perfect!

Reason I chose this business:

High school graduation gift

Date of experience: April 30, 2022

Thumbnail of user suzannep431
Ohio
1 review
0 helpful votes
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November 21st, 2022
Verified purchase

We received a shirt that was smaller than needed and we got a quick response to my issue

Quick and efficient

Service

Date of experience: November 21, 2022

Thumbnail of user malead1
Iowa
1 review
0 helpful votes
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November 1st, 2021
Verified purchase

Took a long time to ship. Got here a few days after it said it was expected delivery.

Date of experience: October 2, 2021

Thumbnail of user michellem4247
New Jersey
1 review
0 helpful votes
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December 21st, 2022
Verified purchase

The colors don't show up very well on the T-shirt. It took very long to
Receive my item

Good

Service

Date of experience: November 21, 2022

Thumbnail of user marciab425
Arkansas
1 review
0 helpful votes
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December 21st, 2022
Verified purchase

My shirt was ordered in the size I wear in shirts and sweaters, however it was too small!

Reason I chose this business:

I would tell them to be extremely careful on ordering their “normal” size!

Date of experience: November 21, 2022

Thumbnail of user barbaram1378
Illinois
1 review
0 helpful votes
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May 31st, 2022
Verified purchase

The shirt that I ordered was too small and the company was happy to replace it for me.

The gentleman that I spoke with was extremely helpful and solved my problem.

Service

Date of experience: May 31, 2022

Thumbnail of user lindat1818
Wisconsin
1 review
0 helpful votes
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May 2nd, 2022
Verified purchase

Very happy to be able to order women's size and to have the shirt personalized for my grandson.

Reason I chose this business:

I looked at the site when I googled Antigo High School and was satisfied.

Date of experience: May 2, 2022

Thumbnail of user kathleenm2124
Pennsylvania
1 review
0 helpful votes
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July 23rd, 2022
Verified purchase

I had an item drop shipped to a friend and he received it super fast and loves it!

Date of experience: July 23, 2022

Thumbnail of user laurab2538
Florida
1 review
0 helpful votes
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August 27th, 2021
Verified purchase
• Updated review

The website was easy to navigate. I wish some of the styles I actually wanted were in stock.

Reason I chose this business:

I like the variety they offer but my shirt was not done with quality. It looks as though they pressed it on and it was folded or creased. There is a line going through the logo.

Date of experience: August 27, 2021

It was easy to navigate
August 7th, 2021
Verified site experience
• Previous review
Reason I chose this business:

They offer a good selection of styles

Date of experience: August 7, 2021

Thumbnail of user williams4003
Tennessee
1 review
0 helpful votes
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August 26th, 2021
Verified purchase

For my first order ever from PS it went well. We received the order fairly quickly as well.

Date of experience: August 26, 2021

Thumbnail of user rebeccas1621
Arizona
1 review
0 helpful votes
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August 26th, 2021
Verified purchase

I received my order and it was not only beautiful and great quality, but it also arrived quickly.

Reason I chose this business:

Great Work Prep Sportswear! I will definitely order again.

Date of experience: August 26, 2021

Thumbnail of user coryg145
Mississippi
1 review
0 helpful votes
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December 5th, 2022
Verified purchase

Excellent service & my order arrived in a timely manner. Thank you & I hope to order again

Date of experience: December 5, 2022

Thumbnail of user chelsyd2
California
1 review
0 helpful votes
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June 12th, 2022
Verified purchase

It was good wish the shipping was a little faster but still great product our graduate love it

Date of experience: June 12, 2022

Thumbnail of user julief975
Illinois
2 reviews
0 helpful votes
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December 12th, 2022
Verified purchase

Hard to figure out what to buy my granddaughter. Your site always helps to find the right present.

Reason I chose this business:

You're the only place I know to purchase "team" clothes.

Date of experience: December 12, 2022

Thumbnail of user trishad54
Missouri
1 review
0 helpful votes
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December 26th, 2021
Verified purchase

Easy to order, arrived quickly. It was a gift for my niece and she was pleased with it.

Date of experience: December 26, 2021

Thumbnail of user leslyec4
Florida
1 review
0 helpful votes
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September 9th, 2021
Verified purchase

Good stuff my man
I have to fill in the rest of this blank space but good stuff

Reason I chose this business:

I <3 santa fe college

Date of experience: September 9, 2021

Thumbnail of user julieanneb1
Pennsylvania
2 reviews
0 helpful votes
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March 7th, 2022
Verified purchase

Site is easy to navigate. I like that I could choose different logos to put on the shirts.

Reason I chose this business:

It is the only site I found with Pitt Med clothes.

Date of experience: March 7, 2022

Thumbnail of user ginas574
Minnesota
1 review
0 helpful votes
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January 3rd, 2022
Verified purchase

Was very happy with my order just took a very long time to get it (a few days short of a month).

They explained why the order was taking so long and when it was going to be completed.

Service

Date of experience: January 3, 2022

Thumbnail of user brandih151
Idaho
1 review
0 helpful votes
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September 1st, 2021
Verified purchase

I LOVE YOUR PRODUCTS THEY ARE ALWAYS SO GREAT! THANK YOU I TELL ALL MY CO-WORKERS WHEN I GET ASKED."WHERE DID YOU GET THAT SHIRT!"

Reason I chose this business:

Love the products buy from them once a year or more.

Date of experience: September 1, 2021

Thumbnail of user maureenl250
Rhode Island
1 review
0 helpful votes
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May 16th, 2022
Verified purchase
• Updated review

Very easy web site to use. Would like to see more items on the web. Maybe once the summer is over.

Reason I chose this business:

To buy some clothes for granddaughter who goes to UHart.

Date of experience: May 16, 2022

Every easy to use
May 3rd, 2022
Verified site experience
• Previous review
Reason I chose this business:

Grandaughter goes to school there.

Date of experience: May 3, 2022

Thumbnail of user arthura226
New Jersey
1 review
0 helpful votes
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April 18th, 2022
Verified purchase

Great job I was looking for some shirts for my son and my wife are you guys came through thank you

Date of experience: April 18, 2022

Thumbnail of user victorc657
California
1 review
0 helpful votes
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December 21st, 2022
Verified purchase

I know that you probably had a lot of orders, but I received my order at the end of the season.

I inquired about when I would receive my order and was told that you had a lot of orders.

Reason I chose this business:

Yes, if they are not in a hurry.

Service

Date of experience: November 21, 2022

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From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

Business History

Prep Sportswear® was launched in 2003 as the flagship brand of Sportswear Inc. Prep Sportswear is a consumer brand manufacturer and e-commerce leader in the school, college, youth sports, and active lifestyle markets.

Company Representative

Thumbnail of user christophera479
Chris A.
Typically does not respond to reviews

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