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    Prep Sportswear

Prep Sportswear

Ratings On Other Platforms

Trustpilot
4.3 / 5
ResellerRatings
4 / 5
Better Business Bureau
4.4 / 5
Corporate Values

Overview

Prep Sportswear has a rating of 4.5 stars from 12,886 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prep Sportswear most frequently mention good quality, customer service, and timely manner. Prep Sportswear ranks 1st among Sportswear sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 88.3%
Positive
1,673
Neutral
111
Negative
111
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85,432 reviews

24
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How would you rate Prep Sportswear?
Top Positive Review

“I love your products and have ordered often, however,...”

Christine B.
1/7/25

I love your products and have ordered often, however, I find that products run small. In a most recent email I wrote to customer service regarding my concerns of an XL zip up. I was told to measure the sweatshirts dimensions and send reply with the findings. I'm uncertain why I was asked to do that. Being so close to Christmas I opted to give the zip-up to another person as a gift instead of the individual it was intended for as it would not have fit them.

Date of experience: 12/28/24
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Top Critical Review

“I would have liked to see an example of what I ordered...”

Danielle W.
1/2/25

I would have liked to see an example of what I ordered with customized choices. As it turned out. I ordered my items personalized. They didn't come with my sons last name or number. So I was pretty disappointed. My husband ordered one for himself and it came with the personalization. So I'm kind of confused why mine did not.

Date of experience: 12/23/24
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Reviews (12,886)

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Reviews that mention popular keywords

customer service (476) shopping experience (113) quality product (185) quality material (70) delivery time (63) phone number (34) return policy (36) confirmation email (22) credit card (22)
Thumbnail of user gavine27
Pennsylvania
1 review
0 helpful votes
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March 11th, 2022
Verified purchase

It was a great experience! My order came in a very timely manner and was good quality.

Date of experience: March 11, 2022

Thumbnail of user catherinel801
California
1 review
0 helpful votes
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August 17th, 2022
Verified purchase

What arrived was exactly what we ordered. Delivery was timely. Cotton is high quality and fit well.

Date of experience: August 17, 2022

Thumbnail of user drewt66
Washington
1 review
0 helpful votes
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September 2nd, 2021
Verified purchase

Easy to order and ships quickly. Quality is as advertised and good!

Date of experience: September 2, 2021

Thumbnail of user christinet814
South Carolina
1 review
0 helpful votes
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September 2nd, 2021
Verified purchase

Quality tshirts and sweatshirts! Processing and arrival was actually faster then expected!

Date of experience: September 2, 2021

Thumbnail of user jamess7435
Kentucky
1 review
0 helpful votes
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December 7th, 2022
Verified purchase

I was good the product arrived pretty quick and in good shape.

Date of experience: December 7, 2022

Thumbnail of user brandyh173
Texas
1 review
0 helpful votes
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February 22nd, 2022
Verified purchase

Great customer service! I'm so happy with the staff I communicated with.

Fantastic service that went above and beyond to help me.

Service

Date of experience: February 22, 2022

Thumbnail of user pauln790
New York
1 review
0 helpful votes
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September 2nd, 2021
Verified purchase

It was great. The clothes look nice and I'm very happy with the embroidery on the sweater.

Reason I chose this business:

That's where the apparel is for my school.

Date of experience: September 2, 2021

Thumbnail of user yvonneg179
Ohio
2 reviews
0 helpful votes
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September 1st, 2021
Verified purchase
• Updated review

It was good, although what I really wanted was out of stock

Reason I chose this business:

Want shirts for an upcoming event

Date of experience: September 1, 2021

It was good, although what I really wanted was out...
August 12th, 2021
Verified site experience
• Previous review

It was good, although what I really wanted was out of stock

Reason I chose this business:

Want shirts for an upcoming event

Date of experience: August 12, 2021

Thumbnail of user dennisk402
California
1 review
0 helpful votes
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October 5th, 2021
Verified purchase

Date of experience: September 5, 2021

Thumbnail of user joet810
Oklahoma
1 review
0 helpful votes
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January 21st, 2022
Verified purchase
Reason I chose this business:

No the items ran small

Date of experience: December 22, 2021

Thumbnail of user samanthah797
New Jersey
1 review
0 helpful votes
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September 16th, 2022
Verified purchase

LOVE the shirts! Super fast shipping! My kid even loved the shirt!

Reason I chose this business:

I have other parents commenting on where I got my shirt from, especially the one I had made for my son!

Date of experience: September 16, 2022

Thumbnail of user deec201
Kentucky
2 reviews
0 helpful votes
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September 2nd, 2021
Verified purchase
• Updated review

Pretty easy to order. There was a huge selection of items to chose from. Shipping was fast

Date of experience: September 2, 2021

Pretty easy to order
August 13th, 2021
Verified site experience
• Previous review

Date of experience: August 13, 2021

Thumbnail of user michellen1024
California
1 review
0 helpful votes
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April 15th, 2022
Verified purchase

I am a teacher and I love my baseball style school shirt!

Reason I chose this business:

I already have!

Date of experience: April 15, 2022

Thumbnail of user megano144
Minnesota
1 review
0 helpful votes
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November 16th, 2021
Verified purchase

Ow shipping and never received notice how long the shipping might take.

Slow to respond. I had to email 2 or 3 times.

Service

Date of experience: October 17, 2021

Thumbnail of user radiahp
Texas
1 review
0 helpful votes
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March 22nd, 2022
Verified purchase

Easy and love the options of women's wear and my sons school. Quality of materials as well.

Date of experience: March 22, 2022

Thumbnail of user kellyc1005
Texas
1 review
0 helpful votes
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October 5th, 2021
Verified purchase
• Updated review

The website was easy to use with clear pictures of the product,

I don’t know yet customer service has not reached out to me yet. But I’m not happy. I spent over $100 for five T-shirts I cannot wear!! The prints are so crooked they look ridiculous!

Reason I chose this business:

Great selection but terrible quality, they’re just cheap iron-ons and the prints are crooked and off-center on ALL of the 5 shirts I ordered!

Service

Date of experience: September 5, 2021

Easy to find what I need for a great prices and great...
August 15th, 2021
Verified site experience
• Previous review

Easy to find what I need for a great prices and great quality spirit wear!

Reason I chose this business:

Bigger better selection

Date of experience: August 15, 2021

Thumbnail of user jm1449
Pennsylvania
1 review
0 helpful votes
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July 18th, 2022
Verified purchase

The hat is different than pictured. The material on the back said mesh and it was solid.

Date of experience: June 18, 2022

Thumbnail of user jorgem530
Texas
1 review
0 helpful votes
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June 16th, 2022
Verified purchase

I got this for my wife. Since she's starting school this fall and wanted some school swag

Reason I chose this business:

Yes I would

Date of experience: June 16, 2022

Thumbnail of user amandag621
New York
2 reviews
0 helpful votes
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December 26th, 2021
Verified purchase

Love it! Love that I can pick the style a d sport.

Date of experience: December 26, 2021

Thumbnail of user heatherr584
North Carolina
1 review
0 helpful votes
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September 7th, 2021
Verified purchase

Quick and easy process from start to finish. Will order from again

Date of experience: September 7, 2021

Thumbnail of user kathryns526
New York
1 review
0 helpful votes
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September 11th, 2021
Verified purchase

Go Wilkes! Hosty all day! #50

Player to be watched Julian Hosty

Reason I chose this business:

Julian Hosty #50

Date of experience: September 11, 2021

Thumbnail of user braydenc19
Indiana
1 review
0 helpful votes
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April 5th, 2022
Verified purchase

The size of the sweater I got ran small. Otherwise, great product!

Date of experience: March 6, 2022

Thumbnail of user kellyb1310
Virginia
1 review
0 helpful votes
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January 3rd, 2022
Verified purchase

The product turned out great but it took a month and a half after I ordered it to receive it.

Date of experience: January 3, 2022

Thumbnail of user barbarag1710
Idaho
1 review
0 helpful votes
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April 18th, 2022
Verified purchase

It was easy to order and I found what I needed. I got my order in a great time frame

Date of experience: April 18, 2022

Thumbnail of user erichv13
Nevada
1 review
0 helpful votes
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May 19th, 2022
Verified purchase
• Updated review

I felt it was easy to order for a first timer. I was glad that it went so smoothly... thanks.

Reason I chose this business:

Just came across it online...

Date of experience: May 19, 2022

Easy to place online order for a first timer...
May 19th, 2022
Verified site experience
• Previous review

Easy to place online order for a first timer... thanks!

Reason I chose this business:

Just came across it on line.

Date of experience: May 19, 2022

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From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

Business History

Prep Sportswear® was launched in 2003 as the flagship brand of Sportswear Inc. Prep Sportswear is a consumer brand manufacturer and e-commerce leader in the school, college, youth sports, and active lifestyle markets.

Company Representative

Thumbnail of user christophera479
Chris A.
Typically does not respond to reviews

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