• Bookmark

    Prep Sportswear

Prep Sportswear

Ratings On Other Platforms

Trustpilot
4.3 / 5
ResellerRatings
4 / 5
Better Business Bureau
4.4 / 5
Corporate Values

Overview

Prep Sportswear has a rating of 4.5 stars from 12,886 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prep Sportswear most frequently mention good quality, customer service, and timely manner. Prep Sportswear ranks 1st among Sportswear sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 88.3%
Positive
1,673
Neutral
111
Negative
111
View ratings trends

Instant Feedback

85,432 reviews

24
See all photos
How would you rate Prep Sportswear?
Top Positive Review

“I love your products and have ordered often, however,...”

Christine B.
1/7/25

I love your products and have ordered often, however, I find that products run small. In a most recent email I wrote to customer service regarding my concerns of an XL zip up. I was told to measure the sweatshirts dimensions and send reply with the findings. I'm uncertain why I was asked to do that. Being so close to Christmas I opted to give the zip-up to another person as a gift instead of the individual it was intended for as it would not have fit them.

Date of experience: 12/28/24
See positive reviews
Top Critical Review

“I would have liked to see an example of what I ordered...”

Danielle W.
1/2/25

I would have liked to see an example of what I ordered with customized choices. As it turned out. I ordered my items personalized. They didn't come with my sons last name or number. So I was pretty disappointed. My husband ordered one for himself and it came with the personalization. So I'm kind of confused why mine did not.

Date of experience: 12/23/24
See critical reviews

Reviews (12,886)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (476) shopping experience (113) quality product (185) quality material (70) delivery time (63) phone number (34) return policy (36) confirmation email (22) credit card (22)
Thumbnail of user kendral110
Montana
1 review
0 helpful votes
  • Send Message
December 6th, 2022
Verified purchase

Great! I got exactly what I ordered and it didn't take a long time for it to get to me.

Date of experience: December 6, 2022

Thumbnail of user stephanieh1377
California
1 review
0 helpful votes
  • Send Message
October 3rd, 2021
Verified purchase

We needed a shirt for high school. Found it on your site, ordered it and it was delivered on time.

Reason I chose this business:

I like the shirt graphics but I wish the shirt was better quality. The shirt is rough and a little uncomfortable. Wish it was softer

Date of experience: October 3, 2021

Thumbnail of user jasonm2102
North Carolina
1 review
0 helpful votes
  • Send Message
November 2nd, 2021
Verified purchase

A single wash and the logo was already faded and showing a lot of white in the black printed area

Reason I chose this business:

Sub par after just a single wash

Date of experience: October 3, 2021

Thumbnail of user nirhmalal
Washington
1 review
0 helpful votes
  • Send Message
December 21st, 2022
Verified purchase

The name on back of sweatshirt is covered by hood. I expected it to be in the middle of back.

Date of experience: November 21, 2022

Thumbnail of user nancyg2037
Georgia
1 review
0 helpful votes
  • Send Message
February 6th, 2022
Verified purchase

It was easy to customize my sweater. It came out how I wanted it and the size was great. Thanks!

Reason I chose this business:

Yes I would!

Date of experience: February 6, 2022

Thumbnail of user lisab4390
Michigan
1 review
0 helpful votes
  • Send Message
December 5th, 2022
Verified purchase

I ordered kind of short notice & was overjoyed that it came in time for when I wanted it for

Date of experience: December 5, 2022

Thumbnail of user brendab1503
Minnesota
1 review
0 helpful votes
  • Send Message
August 29th, 2021
Verified purchase
• Updated review

It was easy to pick out the color, size and decoration.
I was able to choose exactly what I wanted.

Reason I chose this business:

It is just how I pictured it. I like it.

Date of experience: August 29, 2021

Just fine
August 8th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Upcoming class reunion

Date of experience: August 8, 2021

Thumbnail of user brianp1729
Maryland
1 review
0 helpful votes
  • Send Message
June 20th, 2022
Verified purchase

It was nice and easy and my daughter loves it. Will buy more things from there.

Reason I chose this business:

You I would become its easy to order from and has a nice product.

Date of experience: June 20, 2022

Thumbnail of user cassieb117
Iowa
1 review
0 helpful votes
  • Send Message
May 18th, 2022
Verified purchase

Ordering off of the website was easy and the product was delivered in a timely manner.

Reason I chose this business:

We found it on Google when we searched for the college my daughter will be attending this fall. This site has several options to choose from which made our decision easier.

Reason I chose this product:

Wanted a hoodie for my daughter to wear for her upcoming school.

Quality

Date of experience: May 18, 2022

Thumbnail of user johnp5970
Michigan
1 review
0 helpful votes
  • Send Message
December 7th, 2022
Verified purchase

Incredibly amazing, great site, great options and variety of clothing and designs for my alma matta

Date of experience: December 7, 2022

Thumbnail of user thomasl1437
Texas
1 review
0 helpful votes
  • Send Message
January 7th, 2022
Verified purchase

Good, other than this survey the experience was fine. The items I purchased are good quality!

Date of experience: January 7, 2022

Thumbnail of user michellee1230
Wisconsin
1 review
0 helpful votes
  • Send Message
January 6th, 2022
Verified purchase

For a medium it's really small. But I like it. I just don't dare dry it

Reason I chose this business:

Yes I have already

Date of experience: January 6, 2022

Thumbnail of user robynl452
Michigan
1 review
0 helpful votes
  • Send Message
October 21st, 2021
Verified purchase

Ordering was easy and the product is great. However the product took quite awhile to arrive.

Reason I chose this business:

I love the gear!

Date of experience: October 21, 2021

Thumbnail of user donnam2664
Maryland
1 review
0 helpful votes
  • Send Message
January 12th, 2022
Verified purchase

Ordered a sweatshirt for my father in laws birthday and it arrived in a few days.

Date of experience: January 12, 2022

Thumbnail of user deana197
Texas
1 review
0 helpful votes
  • Send Message
January 11th, 2022
Verified purchase

My experience was great! I bought it for my sister's Christmas present and she loved it.

Date of experience: January 11, 2022

Thumbnail of user scottg1583
California
1 review
0 helpful votes
  • Send Message
August 29th, 2022
Verified purchase

Flawless, with a fast delivery. Very happy! Site was easy to navigate and checkout was easy.

Reason I chose this business:

Yes, absolutely.

Date of experience: August 29, 2022

Thumbnail of user jordanv101
New York
1 review
0 helpful votes
  • Send Message
April 23rd, 2022
Verified purchase

It was good but the sweatshirt was a bit small. Might have shrunk in the dryer

Reason I chose this business:

Yes, just order a size larger or don’t put in dryer

Date of experience: April 23, 2022

Thumbnail of user katelynnf6
California
1 review
0 helpful votes
  • Send Message
March 14th, 2022
Verified purchase

One of the shirts I ordered is too small. Other than that I love the order.

Date of experience: March 14, 2022

Thumbnail of user sherrye190
Michigan
1 review
0 helpful votes
  • Send Message
December 5th, 2022
Verified purchase

I liked the products and they came quickly. Nicely made and the colors were right on.

Date of experience: December 5, 2022

Thumbnail of user shandellec1
Michigan
2 reviews
0 helpful votes
  • Send Message
January 15th, 2022
Verified purchase

Good. Exactly what I expected. My order came in on time and was what I ordered

Date of experience: January 15, 2022

Thumbnail of user jenaim2
Indiana
1 review
0 helpful votes
  • Send Message
September 15th, 2022
Verified purchase
• Updated review

Very good experience. Took just a little while to get to me, but very nice too.

Date of experience: September 15, 2022

Very good experience
August 11th, 2022
Verified site experience
• Previous review

Date of experience: August 11, 2022

Very good and fast
August 10th, 2022
Verified site experience
• Previous review

Date of experience: August 10, 2022

Thumbnail of user diamondm32
New Jersey
1 review
0 helpful votes
  • Send Message
April 28th, 2022
Verified purchase

It was ok. Got here in a good amount of time. The quality was pretty good

Date of experience: April 28, 2022

Thumbnail of user kellyk789
Missouri
1 review
0 helpful votes
  • Send Message
November 12th, 2021
Verified purchase

Like the variety and ease to order when called snout order staff was friendly and helpful

Reason I chose this business:

Because had what I wanted that couldn’t find anywhere else

Service

Date of experience: November 12, 2021

Thumbnail of user juliec1631
Illinois
1 review
0 helpful votes
  • Send Message
January 19th, 2022
Verified purchase

The material of the print was ok. It doesn't seem like it wash well over time.

Date of experience: January 19, 2022

Thumbnail of user charlesp1199
Maryland
1 review
0 helpful votes
  • Send Message
July 24th, 2021
Verified purchase

I am very happy with the process in placing my order and the merchandise I received

Date of experience: July 24, 2021

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

Business History

Prep Sportswear® was launched in 2003 as the flagship brand of Sportswear Inc. Prep Sportswear is a consumer brand manufacturer and e-commerce leader in the school, college, youth sports, and active lifestyle markets.

Company Representative

Thumbnail of user christophera479
Chris A.
Typically does not respond to reviews

How do I know I can trust these reviews about Prep Sportswear?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Prep Sportswear?