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    Prep Sportswear

Prep Sportswear

Ratings On Other Platforms

Trustpilot
4.3 / 5
ResellerRatings
4 / 5
Better Business Bureau
4.4 / 5
Corporate Values

Overview

Prep Sportswear has a rating of 4.5 stars from 12,885 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prep Sportswear most frequently mention good quality, customer service, and timely manner. Prep Sportswear ranks 1st among Sportswear sites.

Proactively asks for customer feedback

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Positive reviews (last 12 months): 88.3%
Positive
1,673
Neutral
111
Negative
110
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85,432 reviews

24
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How would you rate Prep Sportswear?
Top Positive Review

“I love your products and have ordered often, however,...”

Christine B.
1/7/25

I love your products and have ordered often, however, I find that products run small. In a most recent email I wrote to customer service regarding my concerns of an XL zip up. I was told to measure the sweatshirts dimensions and send reply with the findings. I'm uncertain why I was asked to do that. Being so close to Christmas I opted to give the zip-up to another person as a gift instead of the individual it was intended for as it would not have fit them.

Date of experience: 12/28/24
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Top Critical Review

“I would have liked to see an example of what I ordered...”

Danielle W.
1/2/25

I would have liked to see an example of what I ordered with customized choices. As it turned out. I ordered my items personalized. They didn't come with my sons last name or number. So I was pretty disappointed. My husband ordered one for himself and it came with the personalization. So I'm kind of confused why mine did not.

Date of experience: 12/23/24
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Reviews (12,885)

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Reviews that mention popular keywords

customer service (476) shopping experience (113) quality product (185) quality material (70) delivery time (63) phone number (34) return policy (36) confirmation email (22) credit card (22)
Thumbnail of user timothyh1104
Illinois
1 review
0 helpful votes
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December 6th, 2022
Verified purchase

Excellent from the beginning with plenty of options to choose from and easy to navigate site

Date of experience: December 6, 2022

Thumbnail of user cynthiat1098
Mississippi
1 review
0 helpful votes
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April 5th, 2022
Verified purchase

Everything was good and I like your products. I will also recommend your stuff to friends.

Date of experience: April 5, 2022

Thumbnail of user vonh14
Maryland
1 review
0 helpful votes
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July 20th, 2022
Verified purchase

The website is easy to use, the shipment was received timely, and I like the products.

Date of experience: July 20, 2022

Thumbnail of user charlesj929
Maryland
2 reviews
0 helpful votes
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July 19th, 2022
Verified purchase

Great fast just what I expected. Perfect quality. Just like the picture demonstrated on the site.

Date of experience: July 19, 2022

Thumbnail of user melindag171
North Carolina
1 review
0 helpful votes
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March 27th, 2022
Verified purchase

The order was perfect and arrived as promised. The sweatshirts are very soft and look nice.

Date of experience: March 27, 2022

Thumbnail of user elizabethf1826
Canada
1 review
0 helpful votes
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November 21st, 2022
Verified purchase

Great, the prep/delivery process was just very slow. But perhaps it's just the time of year.

Date of experience: November 21, 2022

Thumbnail of user kristens700
Canada
1 review
0 helpful votes
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December 21st, 2022
Verified purchase

It took a very long time to ship and when I received it I was unhappy

Date of experience: November 21, 2022

Thumbnail of user onkarc
Florida
1 review
0 helpful votes
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March 4th, 2022
Verified purchase

Shipping to expensive too slow it took almost 4 weeks to get here. Very very disappointed

Reason I chose this business:

Bc of school sports

Service

Date of experience: February 2, 2022

Thumbnail of user jordanh514
Iowa
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

Love my sweatshirt just hated how long it took to get to me. Took 4 weeks.

Date of experience: November 22, 2022

Thumbnail of user danielb2958
New York
1 review
0 helpful votes
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November 21st, 2022
Verified purchase

Great product. And love the ease to make a store. Just took a while to arrive

Great

Service

Date of experience: November 21, 2022

Thumbnail of user kimberlyp1397
West Virginia
1 review
0 helpful votes
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December 21st, 2022
Verified purchase

It took a long time to arrive and it had a couple imperfections on the garment.

Date of experience: November 21, 2022

Thumbnail of user kenziem25
South Carolina
1 review
0 helpful votes
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February 5th, 2022
Verified purchase

The website was easy to use, I found what I was looking for and ordered quickly

Reason I chose this business:

To find some college apparel

Date of experience: February 5, 2022

Thumbnail of user rachaelr61
Indiana
2 reviews
0 helpful votes
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August 12th, 2021
Verified purchase

I have been ordering school/sports apparel for sometime. This is honestly the best I have bought!

Reason I chose this business:

It is beautifully done

Date of experience: August 12, 2021

Thumbnail of user kennethr552
Oregon
2 reviews
0 helpful votes
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September 19th, 2021
Verified purchase

Having to go back to the main page to choose your selection is slow and cumbersome.

Date of experience: August 20, 2021

Thumbnail of user josephk1364
Washington
1 review
0 helpful votes
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March 19th, 2022
Verified purchase

A smooth experience. I had a concern with an order, and a representative was really helpful.

Very helpful.

Service

Date of experience: March 19, 2022

Thumbnail of user randyh696
California
1 review
0 helpful votes
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August 6th, 2022
Verified purchase

Good. I had no problems with ordering on the site or the product that I received.

Date of experience: August 6, 2022

Thumbnail of user gregoryw401
New York
1 review
0 helpful votes
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August 26th, 2021
Verified purchase

Good shipping and Good quality items. Would buy again especially if they would carry larger sizes.

Reason I chose this business:

Had a good variety of stuff, except the extra large sizes that I need 5 + 6x

Date of experience: August 26, 2021

Thumbnail of user justinf511
Minnesota
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

It's not the same logo as my school. After wearing it out someone pointed out out

Reason I chose this business:

If the logo was the same

Date of experience: December 5, 2022

Thumbnail of user nancyk1674
California
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

Quality of the sweatshirt was not what I was expecting. Thin and graphics not that clear.

Date of experience: December 5, 2022

Thumbnail of user mkn9
Virginia
1 review
0 helpful votes
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March 21st, 2022
Verified purchase

The shipping was very expensive for two lightweight shirts. Also the shirts were poor in quality.

Date of experience: February 19, 2022

Thumbnail of user sued453
Texas
1 review
0 helpful votes
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December 21st, 2021
Verified purchase

Easy and prompt. It's a Christmas gift so I hope they like it and it fits!

Date of experience: December 21, 2021

Thumbnail of user georgel989
Florida
1 review
0 helpful votes
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February 21st, 2022
Verified purchase

You need to be more upfront on the time it takes to get the final product

I got the corporate response and an email validating what the representative told me

Service

Date of experience: February 21, 2022

Thumbnail of user hartleym
Maine
1 review
0 helpful votes
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November 30th, 2021
Verified purchase

It was easy and found what a had in mind here where I had not found it anywhere else.

Reason I chose this business:

I have order from Prep Sportswear several times. It is the greatest place to get school theme apparel.

Service

Date of experience: November 30, 2021

Thumbnail of user ivanv107
Missouri
1 review
0 helpful votes
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May 28th, 2022
Verified purchase

Very good material and came as expected, size fits very nicely

Date of experience: May 28, 2022

Thumbnail of user lyndac199
California
1 review
0 helpful votes
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October 31st, 2021
Verified purchase

Great selection! Lots of school logo options! Received and great quality!

Reason I chose this business:

Hoodie fits true to size and love the logo!

Date of experience: October 1, 2021

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From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

Business History

Prep Sportswear® was launched in 2003 as the flagship brand of Sportswear Inc. Prep Sportswear is a consumer brand manufacturer and e-commerce leader in the school, college, youth sports, and active lifestyle markets.

Company Representative

Thumbnail of user christophera479
Chris A.
Typically does not respond to reviews

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