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    Prep Sportswear

Prep Sportswear

Ratings On Other Platforms

Trustpilot
4.3 / 5
ResellerRatings
4 / 5
Better Business Bureau
4.4 / 5
Corporate Values

Overview

Prep Sportswear has a rating of 4.5 stars from 12,883 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prep Sportswear most frequently mention good quality, customer service, and timely manner. Prep Sportswear ranks 1st among Sportswear sites.

Proactively asks for customer feedback

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Positive reviews (last 12 months): 88.3%
Positive
1,672
Neutral
111
Negative
110
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Instant Feedback

85,424 reviews

24
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How would you rate Prep Sportswear?
Top Positive Review

“I love your products and have ordered often, however,...”

Christine B.
1/7/25

I love your products and have ordered often, however, I find that products run small. In a most recent email I wrote to customer service regarding my concerns of an XL zip up. I was told to measure the sweatshirts dimensions and send reply with the findings. I'm uncertain why I was asked to do that. Being so close to Christmas I opted to give the zip-up to another person as a gift instead of the individual it was intended for as it would not have fit them.

Date of experience: 12/28/24
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Top Critical Review

“I would have liked to see an example of what I ordered...”

Danielle W.
1/2/25

I would have liked to see an example of what I ordered with customized choices. As it turned out. I ordered my items personalized. They didn't come with my sons last name or number. So I was pretty disappointed. My husband ordered one for himself and it came with the personalization. So I'm kind of confused why mine did not.

Date of experience: 12/23/24
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Reviews (12,883)

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Reviews that mention popular keywords

customer service (476) shopping experience (113) quality product (185) quality material (70) delivery time (63) phone number (34) return policy (36) confirmation email (22) credit card (22)
Thumbnail of user danat231
Illinois
1 review
0 helpful votes
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January 11th, 2022
Verified purchase

Shipping was way to high.
$12 is high for heavy item even.
Product was nice

Shipping exense

Service

Date of experience: January 11, 2022

Thumbnail of user colint102
Canada
1 review
0 helpful votes
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December 5th, 2021
Verified purchase

Awesome site, great prices and super options!
Great quality, and my wife loves the crests

Reason I chose this business:

I heard you guys were the best! :)

Date of experience: December 5, 2021

Thumbnail of user tracya413
Massachusetts
1 review
0 helpful votes
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July 12th, 2022
Verified purchase

No issues looked great. Great price and items were quick to ship without any issues.

Date of experience: July 12, 2022

Thumbnail of user sarahb2728
Maryland
1 review
0 helpful votes
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July 11th, 2022
Verified purchase

It was great! I got my tee shirt quickly and it was perfect. Many thanks

Date of experience: July 11, 2022

Thumbnail of user tatjanaf3
Missouri
1 review
0 helpful votes
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July 10th, 2022
Verified purchase

Good experience. And received my order quick. Good quality on sweaters and shirts. Very happy

Reason I chose this business:

Yes would recommend

Date of experience: July 10, 2022

Thumbnail of user tracyw652
Idaho
1 review
0 helpful votes
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January 15th, 2022
Verified purchase

Pretty easy takes a while to get though but all ans all a good experience

Date of experience: January 15, 2022

Thumbnail of user tonya821
Connecticut
1 review
0 helpful votes
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May 25th, 2022
Verified purchase

The experience was good, the tee shirt is comfortable and the hat fits well also.

Reason I chose this business:

Yes, and have done so already

Date of experience: May 25, 2022

Thumbnail of user andreh117
Delaware
2 reviews
0 helpful votes
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December 7th, 2021
Verified purchase
• Updated review

I had no problems navigating the shopping and the site. Found everything that I wanted.

Reason I chose this business:

I was lucky enough to find the website. Very glad that I did.

Date of experience: December 7, 2021

Easy to navigate add no problems
November 30th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Use them in the pass. They have a very good problem.

Date of experience: November 30, 2021

Thumbnail of user jordanm506
Ohio
1 review
0 helpful votes
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March 19th, 2022
Verified purchase

My sweater was Super comfy. I have worn it every week since i got it!

Reason I chose this business:

Yes! I have suggested it to many of my fellow teachers!

Date of experience: March 19, 2022

Thumbnail of user maryr3051
Georgia
1 review
0 helpful votes
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July 13th, 2022
Verified purchase

It was great i got all i wanted thanks one shirt was the wrong size

Reason I chose this business:

For my kids school

Date of experience: July 13, 2022

Thumbnail of user colleenk295
Wisconsin
1 review
0 helpful votes
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December 9th, 2022
Verified purchase

Ordering was fast and easy. I was able to find what I wanted with ease.

Date of experience: December 9, 2022

Thumbnail of user robynf164
Florida
1 review
0 helpful votes
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August 15th, 2022
Verified purchase

The experience was very good but the product ran really small so that was disappointing.

Date of experience: July 16, 2022

Thumbnail of user lauras3214
Minnesota
1 review
0 helpful votes
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December 22nd, 2022
Verified purchase

Time was lengthy and submitted a question over a month ago and just received response

Too long for response

Reason I chose this business:

Merch is fine. Operations not so much. So no I would not recommend

Service

Date of experience: November 22, 2022

Thumbnail of user desiy2
Texas
1 review
0 helpful votes
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June 24th, 2022
Verified purchase

I was not satisfied with the quality of the cap. The shirts were printed good.

Reason I chose this business:

Probably not for caps unfortunately. The shirts were fine.

Date of experience: May 25, 2022

Thumbnail of user aquilae
Florida
2 reviews
0 helpful votes
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October 2nd, 2021
Verified purchase

I loved the experience and the shirt came quickly. I will be a return customer.

Reason I chose this business:

So fun and I get lots of compliments

Date of experience: October 2, 2021

Thumbnail of user kobral
North Carolina
1 review
0 helpful votes
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February 3rd, 2022
Verified purchase

It is a nice sweater. Gave it to my brother. My shoulders are too wide.

Date of experience: February 3, 2022

Thumbnail of user patt236
North Carolina
2 reviews
0 helpful votes
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December 15th, 2021
Verified purchase

Quick and easy but there was a delay and it was delivered well after Christmas.

Date of experience: December 15, 2021

Thumbnail of user leeg443
Texas
1 review
0 helpful votes
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November 21st, 2022
Verified purchase

I was pleased with my experience. The shirt I ordered was made of quality material.

Reason I chose this business:

I would recommend Prep Sportswear. You can customize your shirt to get exactly what you want.

Date of experience: November 21, 2022

Thumbnail of user marrissaf
Pennsylvania
1 review
0 helpful votes
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May 3rd, 2022
Verified purchase

Easy to order and came very quickly! Very happy with the outcome of the shirt

Quality

Date of experience: May 3, 2022

Thumbnail of user catherined759
Texas
1 review
0 helpful votes
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December 26th, 2022
Verified purchase

I followed the measurements provided and the medium (what I always order) is too small.

Answered all questions

Reason I chose this business:

With advisement, yes

Service

Date of experience: November 26, 2022

Thumbnail of user brendat760
Texas
1 review
0 helpful votes
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August 15th, 2021
Verified purchase

Easy ordering and good service. Received updates on my order and it arrived on time

Reason I chose this business:

Products looks great and good quality

Date of experience: August 15, 2021

Thumbnail of user sharonm2258
Florida
1 review
0 helpful votes
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February 8th, 2022
Verified purchase

Easy site to use and recommend to others. Many choices to design your own apparel.

Date of experience: February 8, 2022

Thumbnail of user nicolas133
Canada
1 review
0 helpful votes
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March 10th, 2022
Verified purchase

Sweatshirt is really nice - logo on front is done well - but shipping is crazy high!

Date of experience: February 8, 2022

Thumbnail of user michelef342
Maine
1 review
0 helpful votes
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June 6th, 2022
Verified purchase

I was happy with the variety of styles of apparel and the prices were reasonable.

Date of experience: June 6, 2022

Thumbnail of user miag102
Florida
1 review
0 helpful votes
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February 13th, 2022
Verified purchase

I got my order very fast and was satisfied with my jacket. Will order again

Reason I chose this business:

Yes. These are great jackets for school

Date of experience: February 13, 2022

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From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

Business History

Prep Sportswear® was launched in 2003 as the flagship brand of Sportswear Inc. Prep Sportswear is a consumer brand manufacturer and e-commerce leader in the school, college, youth sports, and active lifestyle markets.

Company Representative

Thumbnail of user christophera479
Chris A.
Typically does not respond to reviews

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