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    Prep Sportswear

Prep Sportswear

Ratings On Other Platforms

Trustpilot
4.3 / 5
ResellerRatings
4 / 5
Better Business Bureau
4.4 / 5
Corporate Values

Overview

Prep Sportswear has a rating of 4.5 stars from 12,883 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prep Sportswear most frequently mention good quality, customer service, and timely manner. Prep Sportswear ranks 1st among Sportswear sites.

Proactively asks for customer feedback

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Positive reviews (last 12 months): 88.3%
Positive
1,672
Neutral
111
Negative
110
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85,424 reviews

24
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How would you rate Prep Sportswear?
Top Positive Review

“I love your products and have ordered often, however,...”

Christine B.
1/7/25

I love your products and have ordered often, however, I find that products run small. In a most recent email I wrote to customer service regarding my concerns of an XL zip up. I was told to measure the sweatshirts dimensions and send reply with the findings. I'm uncertain why I was asked to do that. Being so close to Christmas I opted to give the zip-up to another person as a gift instead of the individual it was intended for as it would not have fit them.

Date of experience: 12/28/24
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Top Critical Review

“I would have liked to see an example of what I ordered...”

Danielle W.
1/2/25

I would have liked to see an example of what I ordered with customized choices. As it turned out. I ordered my items personalized. They didn't come with my sons last name or number. So I was pretty disappointed. My husband ordered one for himself and it came with the personalization. So I'm kind of confused why mine did not.

Date of experience: 12/23/24
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Reviews (12,883)

Rating

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Reviews that mention popular keywords

customer service (476) shopping experience (113) quality product (185) quality material (70) delivery time (63) phone number (34) return policy (36) confirmation email (22) credit card (22)
Thumbnail of user angelicar240
California
1 review
0 helpful votes
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August 24th, 2021
Verified purchase
• Updated review

So much fun picking out numbers and patches and logos. And great prices thank you

Reason I chose this business:

It was by accident did not know you exsisted

Date of experience: August 24, 2021

So much fun picking out numbers and patches and logos
August 3rd, 2021
Verified site experience
• Previous review

So much fun picking out numbers and patches and logos. And great prices thank you

Reason I chose this business:

It was by accident did not know you exsisted

Date of experience: August 3, 2021

Thumbnail of user darlenem446
Washington
2 reviews
0 helpful votes
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June 11th, 2022
Verified purchase

Great experience! I chose color and logo so I could get what I want. Thank-you.

Date of experience: June 11, 2022

Thumbnail of user pamh575
Florida
1 review
0 helpful votes
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August 26th, 2021
Verified purchase
• Updated review

Very good! Good quality design, material and colors. Package was shipped and arrived on time

Reason I chose this business:

Item’s were very nice, colorful, comfortable and presentable!

Date of experience: August 26, 2021

Very good!
August 6th, 2021
Verified site experience
• Previous review
Reason I chose this business:

My son’s school items!

Date of experience: August 6, 2021

Thumbnail of user dalev42
Minnesota
1 review
0 helpful votes
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October 16th, 2021
Verified purchase

Good I got everything I asked for the sizes were right the embroidery was correct

Date of experience: October 16, 2021

Thumbnail of user caylan4
California
1 review
0 helpful votes
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December 5th, 2022
Verified purchase

Product is great, came on time, which was great. It was exactly what I expected.

Date of experience: December 5, 2022

Thumbnail of user zuleymac3
Delaware
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

It was goof except the USPS delivery. They got it delivered to the wrong house.

Service

Date of experience: December 5, 2022

Thumbnail of user dianac1189
New York
1 review
0 helpful votes
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December 5th, 2022
Verified purchase

I am really pleased with the shirt I ordered. It was just what I wanted.

Date of experience: December 5, 2022

Thumbnail of user vickiew164
Ohio
1 review
0 helpful votes
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September 3rd, 2021
Verified purchase

Takes longer then I thought it would take but I have it looks really nice

Service

Date of experience: September 3, 2021

Thumbnail of user susanm3310
Oklahoma
1 review
0 helpful votes
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September 2nd, 2021
Verified purchase

Website was a little slow. It is a good quality product. The price is reasonable.

Date of experience: September 2, 2021

Thumbnail of user toddf276
Texas
2 reviews
0 helpful votes
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June 14th, 2022
Verified purchase

I like being able to order in the quantities I need, and to customize it.

Reason I chose this business:

The ability to customize, and the preset logos are a great feature!

Date of experience: June 14, 2022

Thumbnail of user q.c
Oklahoma
1 review
0 helpful votes
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May 10th, 2022
Verified purchase

I was disappointed in the quality of the navy blue dri-fit shirt that I ordered.

Reason I chose this business:

Because they had the logo I was looking for

Reason I chose this product:

They were a gift

Quality

Date of experience: May 10, 2022

Thumbnail of user brettj87
Iowa
1 review
0 helpful votes
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September 7th, 2021
Verified purchase
• Updated review

Easy to order, just took awhile to receive! I will definitely order from them again.

Date of experience: September 7, 2021

Great experience
August 17th, 2021
Verified site experience
• Previous review

Date of experience: August 17, 2021

Thumbnail of user dorar58
Texas
1 review
0 helpful votes
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September 6th, 2021
Verified purchase

Nice caps and nice printed logos and got them just in time for the games.

Date of experience: September 6, 2021

Thumbnail of user ronw639
Texas
1 review
0 helpful votes
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March 3rd, 2022
Verified purchase

A lot of merchandise out of stock so there could have been a bigger order

Date of experience: March 3, 2022

Thumbnail of user joyced287
Delaware
1 review
0 helpful votes
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December 3rd, 2021
Verified purchase

Very easy for older folks. I am an older customer and your site was very easy to use.

Reason I chose this business:

Provided what I needed

Date of experience: December 3, 2021

Thumbnail of user larrys1111
California
2 reviews
0 helpful votes
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February 18th, 2022
Verified purchase

It took weeks for the sweatshirt to arrive the quality was not good for the price I paid

Date of experience: January 19, 2022

Thumbnail of user chelsean65
Wyoming
1 review
0 helpful votes
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November 22nd, 2021
Verified purchase

It felt like it took a long time to get our order, and it was only two hats and a shirt.

Reason I chose this business:

It’s ok. Sizing didn’t seem accurate for the shirt we got

Date of experience: October 23, 2021

Thumbnail of user amyh1685
Delaware
1 review
0 helpful votes
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January 19th, 2022
Verified purchase

Good variety of designs. Would like to see more of a variety in apparel choices but overall good

One of my items was out of stock. I did the online chat but I forget who it was with. They were extremely helpful and held on the line while I looked for a replacement item because I wasn't ready with that yet. My new item arrived.

Service

Date of experience: January 19, 2022

Thumbnail of user petitem
Alabama
2 reviews
0 helpful votes
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November 15th, 2022
Verified purchase

EVERYTHING WAS QUICK AND EASY and as expected. I love it was personalized and it will be a great Christmas gift.

Date of experience: November 15, 2022

Thumbnail of user guiselar1
California
1 review
0 helpful votes
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December 10th, 2021
Verified purchase

I wish they offered to pick up at the school, I live 7 minutes from the school site.

Reason I chose this business:

To get merchandise from my son's school for Christmas gifts!

Date of experience: December 10, 2021

Thumbnail of user jenniferj1378
Texas
1 review
0 helpful votes
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September 3rd, 2021
Verified purchase

There is a press line all the way around the shirt and I'd like a new one. This one is ruined.

I wrote a personal email and it seems I should have received a personal response instead of a survey.

Reason I chose this business:

It is messed up with a press line all the way around it.

Service

Date of experience: August 4, 2021

Thumbnail of user brianc2888
Massachusetts
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Step 1: Great stuff - thanks!
Step 2: We'll see how it all fits…and it does. Well done

Reason I chose this business:

Wide selection of tops and styles for High School logos

Date of experience: June 1, 2022

Thumbnail of user beckym325
Louisiana
3 reviews
0 helpful votes
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August 15th, 2021
Verified purchase
• Updated review

Easy to navigate. Love how I can personalize. Love the 30 percent off offered from time to time.

Reason I chose this business:

Personalize order was perfect for a gift!

Date of experience: August 15, 2021

Easy to navigate
July 26th, 2021
Verified site experience
• Previous review

Easy to navigate. Love how I can personalize. Wish you had more popular sizes and colors in stock for 30% off, but I will shop earlier next time.

Reason I chose this business:

Personalize order

Date of experience: July 26, 2021

Thumbnail of user sherilynnt
California
2 reviews
0 helpful votes
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December 20th, 2021
Verified purchase

Very nice quality and shipped in a timely matter. It was a gift and my friend loved it

Reason I chose this business:

Yes very much so

Date of experience: December 20, 2021

Thumbnail of user heidig244
Wisconsin
1 review
0 helpful votes
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October 14th, 2022
Verified purchase
• Updated review

The shirt size was confusing I ordered a shirt for a 15 yr old it fits a toddler

Reason I chose this business:

Not sure sizing is hard to use

Date of experience: September 14, 2022

Ok so far waiting on order
August 10th, 2022
Verified site experience
• Previous review

Date of experience: August 10, 2022

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From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

Business History

Prep Sportswear® was launched in 2003 as the flagship brand of Sportswear Inc. Prep Sportswear is a consumer brand manufacturer and e-commerce leader in the school, college, youth sports, and active lifestyle markets.

Company Representative

Thumbnail of user christophera479
Chris A.
Typically does not respond to reviews

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