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    Prep Sportswear

Prep Sportswear

Ratings On Other Platforms

Trustpilot
4.3 / 5
ResellerRatings
4 / 5
Better Business Bureau
4.4 / 5
Corporate Values

Overview

Prep Sportswear has a rating of 4.5 stars from 12,880 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prep Sportswear most frequently mention good quality, customer service, and timely manner. Prep Sportswear ranks 1st among Sportswear sites.

Proactively asks for customer feedback

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Positive reviews (last 12 months): 88.4%
Positive
1,670
Neutral
111
Negative
109
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85,424 reviews

24
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How would you rate Prep Sportswear?
Top Positive Review

“I love your products and have ordered often, however,...”

Christine B.
1/7/25

I love your products and have ordered often, however, I find that products run small. In a most recent email I wrote to customer service regarding my concerns of an XL zip up. I was told to measure the sweatshirts dimensions and send reply with the findings. I'm uncertain why I was asked to do that. Being so close to Christmas I opted to give the zip-up to another person as a gift instead of the individual it was intended for as it would not have fit them.

Date of experience: 12/28/24
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Top Critical Review

“I would have liked to see an example of what I ordered...”

Danielle W.
1/2/25

I would have liked to see an example of what I ordered with customized choices. As it turned out. I ordered my items personalized. They didn't come with my sons last name or number. So I was pretty disappointed. My husband ordered one for himself and it came with the personalization. So I'm kind of confused why mine did not.

Date of experience: 12/23/24
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Reviews (12,880)

Rating

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Other

Reviews that mention popular keywords

customer service (476) shopping experience (113) quality product (185) quality material (70) delivery time (63) phone number (34) return policy (36) confirmation email (22) credit card (22)
Thumbnail of user mikev709
New York
1 review
0 helpful votes
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July 28th, 2022
Verified purchase

Good quick delivery. Product good. Happy with doing business

Date of experience: July 28, 2022

Thumbnail of user alexisd288
Alabama
1 review
0 helpful votes
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July 27th, 2022
Verified purchase

Great company, very accommodating. Sweatshirt was made very well

Very helpful

Service

Date of experience: July 27, 2022

Thumbnail of user brodya9
Canada
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

Quick and easy. Great selection. Quick delivery. Hassle free.

Date of experience: November 22, 2022

Thumbnail of user dannyo66
Pennsylvania
1 review
0 helpful votes
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February 3rd, 2022
Verified purchase

It was good. Would would recommend to other alumni.

Date of experience: February 3, 2022

Thumbnail of user steved1711
Ohio
1 review
0 helpful votes
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December 21st, 2022
Verified purchase

Communication is terrible. Shipping is terrible was high prices for what I got.

Timely response was ridiculous

Reason I chose this business:

Probably not

Service

Date of experience: November 21, 2022

Thumbnail of user juliez247
Massachusetts
1 review
0 helpful votes
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July 24th, 2022
Verified purchase

Great! Easy ordering and quality is great! Quick delivery

Date of experience: July 24, 2022

Thumbnail of user dorothyr860
New Mexico
2 reviews
0 helpful votes
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November 21st, 2022
Verified purchase

Good. Arrived fairly quickly. Good quality. Met my needs.

Date of experience: November 21, 2022

Thumbnail of user robertb7536
Colorado
1 review
0 helpful votes
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November 21st, 2022
Verified purchase

Our experience was good. Product was received as ordered

Date of experience: November 21, 2022

Thumbnail of user amberh709
Florida
1 review
0 helpful votes
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July 28th, 2022
Verified purchase

My experience with Prep Sportswear was great. I am pleased with my purchase.

Reason I chose this business:

I would recommend Prep Sportswear to a friend.

Date of experience: July 28, 2022

Thumbnail of user jacquelined567
Alabama
1 review
0 helpful votes
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February 6th, 2022
Verified purchase

My experience was great. I received all my items. I will order again

Reason I chose this business:

Yes I will recommend to friends

Date of experience: February 6, 2022

Thumbnail of user toddp315
California
1 review
0 helpful votes
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February 6th, 2022
Verified purchase

Great options. Faster shipping than expected. Great quality hats

Date of experience: February 6, 2022

Thumbnail of user sharonb2064
Virginia
1 review
0 helpful votes
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December 16th, 2021
Verified purchase

Second order and very pleased with merchandise and service.

Date of experience: December 16, 2021

Thumbnail of user mychalb3
Maryland
1 review
0 helpful votes
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October 14th, 2021
Verified purchase

Shipping was all over the place but the product was in great condition!

Date of experience: October 14, 2021

Thumbnail of user lize155
California
1 review
0 helpful votes
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October 3rd, 2021
Verified purchase

Ordered for my dad for the HS he graduated from. He lived it.

Reason I chose this business:

My dad loved it.

Date of experience: October 3, 2021

Thumbnail of user jamesd3886
California
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

So far so good. Shipping is a bit high.
This survey is difficult

Reason I chose this business:

Search turned up your site and the highscholl did not have much selection

Date of experience: August 4, 2022

Thumbnail of user staceys600
Michigan
1 review
0 helpful votes
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August 2nd, 2022
Verified purchase

Great selection and great prices. T-Shirts are super soft.

Date of experience: August 2, 2022

Thumbnail of user danr1247
Texas
1 review
0 helpful votes
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February 9th, 2022
Verified purchase

Love the products and variety of options and received the order very quickly

Date of experience: February 9, 2022

Thumbnail of user jenniferb3814
Minnesota
1 review
0 helpful votes
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June 7th, 2022
Verified purchase

Great items! Thank you! I will definitely order from you again! Great quality!

Date of experience: June 7, 2022

Thumbnail of user timothyf465
New York
1 review
0 helpful votes
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June 7th, 2022
Verified purchase

Date of experience: June 7, 2022

Thumbnail of user kerria25
Iowa
1 review
0 helpful votes
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August 19th, 2021
Verified purchase

Very well and had good customer service. Products are reasonable. And good quality

Date of experience: August 19, 2021

Thumbnail of user amyt1021
Washington
1 review
0 helpful votes
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August 19th, 2021
Verified purchase

Easy to order and arrived quickly! Would order again!

Reason I chose this business:

My son loves it! Great quality!

Date of experience: August 19, 2021

Thumbnail of user karlar172
Kansas
1 review
0 helpful votes
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March 5th, 2022
Verified purchase

Everything went really well. The hat was really cute.

Date of experience: March 5, 2022

Thumbnail of user barbaraf1118
Pennsylvania
2 reviews
0 helpful votes
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August 23rd, 2021
Verified purchase

Ordering was easy. The website is easy to navigate.

Reason I chose this business:

Love it! Good quality and product came as represented on the website

Date of experience: August 23, 2021

Thumbnail of user suzannew321
New York
1 review
0 helpful votes
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August 22nd, 2021
Verified purchase
• Updated review

Easy to change schools.
Lots of designs to personalize

Reason I chose this business:

Discount emailed

Date of experience: August 22, 2021

Easy to change schools
August 1st, 2021
Verified site experience
• Previous review

Easy to change schools.
Lots of designs to personalize

Reason I chose this business:

Discount emailed

Date of experience: August 1, 2021

Thumbnail of user nathanp215
New Jersey
2 reviews
0 helpful votes
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February 14th, 2022
Verified purchase

Very Good. Very interesting items. Not updated often, tho.

Reason I chose this business:

Already did.

Date of experience: February 14, 2022

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From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

Business History

Prep Sportswear® was launched in 2003 as the flagship brand of Sportswear Inc. Prep Sportswear is a consumer brand manufacturer and e-commerce leader in the school, college, youth sports, and active lifestyle markets.

Company Representative

Thumbnail of user christophera479
Chris A.
Typically does not respond to reviews

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