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    Prep Sportswear

Prep Sportswear

Ratings On Other Platforms

Trustpilot
4.3 / 5
ResellerRatings
4 / 5
Better Business Bureau
4.4 / 5
Corporate Values

Overview

Prep Sportswear has a rating of 4.5 stars from 12,878 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prep Sportswear most frequently mention good quality, customer service, and timely manner. Prep Sportswear ranks 1st among Sportswear sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 88.4%
Positive
1,669
Neutral
111
Negative
108
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85,423 reviews

24
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How would you rate Prep Sportswear?
Top Positive Review

“I love your products and have ordered often, however,...”

Christine B.
1/7/25

I love your products and have ordered often, however, I find that products run small. In a most recent email I wrote to customer service regarding my concerns of an XL zip up. I was told to measure the sweatshirts dimensions and send reply with the findings. I'm uncertain why I was asked to do that. Being so close to Christmas I opted to give the zip-up to another person as a gift instead of the individual it was intended for as it would not have fit them.

Date of experience: 12/28/24
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Top Critical Review

“I would have liked to see an example of what I ordered...”

Danielle W.
1/2/25

I would have liked to see an example of what I ordered with customized choices. As it turned out. I ordered my items personalized. They didn't come with my sons last name or number. So I was pretty disappointed. My husband ordered one for himself and it came with the personalization. So I'm kind of confused why mine did not.

Date of experience: 12/23/24
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Reviews (12,878)

Rating

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Other

Reviews that mention popular keywords

customer service (476) shopping experience (113) quality product (185) quality material (70) delivery time (63) phone number (34) return policy (36) confirmation email (22) credit card (22)
Thumbnail of user kevinl1698
Virginia
1 review
0 helpful votes
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September 2nd, 2021
Verified purchase

Date of experience: September 2, 2021

Thumbnail of user elizabethc1767
Florida
1 review
0 helpful votes
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September 1st, 2021
Verified purchase
• Updated review

The operator has been great... but this process has been quite challenging.

Reason I chose this business:

Repeat order I ordered it as a gift and my grand daughter is very happy, thank you!

Date of experience: September 1, 2021

The operator has been great...
September 11th, 2021
Verified site experience
• Previous review

The operator has been great... but this process has been quite challenging.

Reason I chose this business:

Repeat order

Date of experience: August 12, 2021

Thumbnail of user gabriellef26
Georgia
2 reviews
0 helpful votes
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December 24th, 2021
Verified purchase

Very ready to order and shipping was very accurate and updated frequently.

Date of experience: December 24, 2021

Thumbnail of user laureng384
Arizona
1 review
0 helpful votes
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October 29th, 2021
Verified purchase

I didn't get the sweatshirt I ordered. I got a different one.

Reason I chose this business:

It's nice and I like it, but I would've liked to have gotten the one I actually ordered.

Date of experience: September 29, 2021

Thumbnail of user barbaral1851
New Mexico
1 review
0 helpful votes
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February 27th, 2022
Verified purchase

Great experience! Received my order Faster than expected. Happy with my order!

Date of experience: February 27, 2022

Thumbnail of user angela432
Georgia
1 review
0 helpful votes
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February 28th, 2022
Verified purchase

We loved the shirts but it did take a little long but loved the merchandise

Date of experience: February 28, 2022

Thumbnail of user allanw117
Kansas
1 review
0 helpful votes
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October 8th, 2021
Verified purchase

No updates on the order no shipping information until the last minute

Reason I chose this business:

Seems to be good

Date of experience: September 8, 2021

Thumbnail of user francesw190
District of Columbia
1 review
0 helpful votes
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September 8th, 2021
Verified purchase

Very easy to use and no problems ordering the website itself was easy to use

Reason I chose this business:

Supporting my granddaughter

Date of experience: September 8, 2021

Thumbnail of user theresec62
Virginia
1 review
0 helpful votes
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November 29th, 2021
Verified purchase

Easy and good selection. Quality was good. Was as I expected

Date of experience: November 29, 2021

Thumbnail of user laurad1778
Maryland
1 review
0 helpful votes
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April 30th, 2022
Verified purchase

Great, fast shipping great quality. Will order again.

Date of experience: April 30, 2022

Thumbnail of user lukeg172
Michigan
1 review
0 helpful votes
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September 17th, 2022
Verified purchase

Not very good. Took to long to arrive. Took 3-4 weeks to get there.

Service

Date of experience: September 17, 2022

Thumbnail of user michaell4798
California
1 review
0 helpful votes
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June 20th, 2022
Verified purchase

Great choices; great quality. Shipping is too expensive.

Date of experience: June 20, 2022

Thumbnail of user ruiep
Virginia
1 review
0 helpful votes
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April 17th, 2022
Verified purchase

Very good, the ordering was very easy and delivery was fast.

Date of experience: April 17, 2022

Thumbnail of user frederickd102
Texas
1 review
0 helpful votes
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January 1st, 2022
Verified purchase

It was very good I love my shirts yes it was a good experience

Date of experience: January 1, 2022

Thumbnail of user ethans203
Pennsylvania
1 review
0 helpful votes
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January 3rd, 2022
Verified purchase

Very fast shipping, easy navigation on the site, general customer-friendly experience on the site

Reason I chose this business:

Yes definitely

Date of experience: January 3, 2022

Thumbnail of user ryokom5
California
1 review
0 helpful votes
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January 2nd, 2022
Verified purchase

Great communication. Great quality. Teenager loved his sweatshirt.

Reason I chose this business:

Yes, absolutely.

Date of experience: January 2, 2022

Thumbnail of user thomasr1710
New York
1 review
0 helpful votes
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June 13th, 2022
Verified purchase

The stitching of the lettering on the hat was very poor.

Quality

Date of experience: May 14, 2022

Thumbnail of user davido1372
Texas
1 review
0 helpful votes
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January 4th, 2022
Verified purchase

It was a good experience and the quality was good. It was a gift and they loved it.

Date of experience: January 4, 2022

Thumbnail of user matthewo330
Canada
1 review
0 helpful votes
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January 3rd, 2022
Verified purchase

It was easy and fast delivery, the website was easy to follow and the product looks amazing.

Date of experience: January 3, 2022

Thumbnail of user janel566
Alabama
2 reviews
0 helpful votes
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March 7th, 2022
Verified purchase

Great products - great prices! Prompt service and delivery.

Date of experience: March 7, 2022

Thumbnail of user hollyb489
Florida
1 review
0 helpful votes
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January 7th, 2022
Verified purchase

Great sweatshirt! My son loves it! Great communication!

Date of experience: January 7, 2022

Thumbnail of user jessb267
New York
1 review
0 helpful votes
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January 6th, 2022
Verified purchase

Great! Really easy shopping experience and great product

Date of experience: January 6, 2022

Thumbnail of user tammyd462
Texas
1 review
0 helpful votes
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January 5th, 2022
Verified purchase

The product was a gift and it was delivered with care! The gift was a big hit.

Date of experience: January 5, 2022

Thumbnail of user kathleenb1521
New Jersey
1 review
0 helpful votes
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December 2nd, 2021
Verified purchase

Great! Great! Received my item in a timely manner - great quality!

Date of experience: December 2, 2021

Thumbnail of user michellej1061
Michigan
1 review
0 helpful votes
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November 8th, 2021
Verified purchase

Easy to use, reasonable prices, reasonable delivery turnaround

Reason I chose this business:

Online options

Date of experience: November 8, 2021

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From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

Business History

Prep Sportswear® was launched in 2003 as the flagship brand of Sportswear Inc. Prep Sportswear is a consumer brand manufacturer and e-commerce leader in the school, college, youth sports, and active lifestyle markets.

Company Representative

Thumbnail of user christophera479
Chris A.
Typically does not respond to reviews

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