• Bookmark

    Prep Sportswear

Prep Sportswear

Ratings On Other Platforms

Trustpilot
4.3 / 5
ResellerRatings
4 / 5
Better Business Bureau
4.4 / 5
Corporate Values

Overview

Prep Sportswear has a rating of 4.5 stars from 12,867 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prep Sportswear most frequently mention good quality, customer service, and timely manner. Prep Sportswear ranks 1st among Sportswear sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 88.4%
Positive
1,660
Neutral
110
Negative
107
View ratings trends

Instant Feedback

85,418 reviews

24
See all photos
How would you rate Prep Sportswear?
Top Positive Review

“I love your products and have ordered often, however,...”

Christine B.
1/7/25

I love your products and have ordered often, however, I find that products run small. In a most recent email I wrote to customer service regarding my concerns of an XL zip up. I was told to measure the sweatshirts dimensions and send reply with the findings. I'm uncertain why I was asked to do that. Being so close to Christmas I opted to give the zip-up to another person as a gift instead of the individual it was intended for as it would not have fit them.

Date of experience: 12/28/24
See positive reviews
Top Critical Review

“I would have liked to see an example of what I ordered...”

Danielle W.
1/2/25

I would have liked to see an example of what I ordered with customized choices. As it turned out. I ordered my items personalized. They didn't come with my sons last name or number. So I was pretty disappointed. My husband ordered one for himself and it came with the personalization. So I'm kind of confused why mine did not.

Date of experience: 12/23/24
See critical reviews

Reviews (12,867)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (476) shopping experience (113) quality product (185) quality material (70) delivery time (63) phone number (34) return policy (36) confirmation email (22) credit card (22)
Thumbnail of user kathrynm891
Texas
1 review
0 helpful votes
  • Send Message
January 16th, 2023
Verified purchase
Service

Date of experience: December 17, 2022

Thumbnail of user jaredc225
Oklahoma
1 review
0 helpful votes
  • Send Message
December 30th, 2021
Verified purchase

Good quality for a decent price, only thing is that it takes awhile to get the purchased items.

Date of experience: December 30, 2021

Thumbnail of user austint118
Texas
1 review
0 helpful votes
  • Send Message
December 30th, 2021
Verified purchase
Reason I chose this business:

Cause I’m high

Date of experience: December 30, 2021

Thumbnail of user candicek66
Tennessee
1 review
0 helpful votes
  • Send Message
December 31st, 2021
Verified purchase

Very satisfied with quality of products and delivery time

Date of experience: December 31, 2021

Thumbnail of user katieb738
Texas
1 review
0 helpful votes
  • Send Message
June 21st, 2022
Verified purchase

Easy checkout with Interesting options. Order came in timely.

Date of experience: June 21, 2022

Thumbnail of user danielf1209
Kentucky
1 review
0 helpful votes
  • Send Message
December 31st, 2021
Verified purchase

Super easy to share the site with my grandson so he can pick out his favorite design

Reason I chose this business:

Great experience last year

Date of experience: December 31, 2021

Thumbnail of user carynm32
California
1 review
0 helpful votes
  • Send Message
December 28th, 2021
Verified purchase

Sweatshirt and shirt sizes are accurate. Shipping was fast! Many options! This is my 4th order.

Date of experience: December 28, 2021

Thumbnail of user cassandrag146
New York
1 review
0 helpful votes
  • Send Message
December 30th, 2021
Verified purchase

Exactly what we wanted! I will be looking to set up another order soon! Thank you!

Reason I chose this business:

Yes! And my own future orders.

Date of experience: December 30, 2021

Thumbnail of user gwenr84
New York
1 review
0 helpful votes
  • Send Message
December 30th, 2021
Verified purchase

Date of experience: December 30, 2021

Thumbnail of user juliec1617
Wisconsin
1 review
0 helpful votes
  • Send Message
December 30th, 2021
Verified purchase

Great. Will order again. Took a little longer than I hoped, but got in time for Xmas.

Date of experience: December 30, 2021

Thumbnail of user cynthiaa1156
Virginia
1 review
0 helpful votes
  • Send Message
January 28th, 2022
Verified purchase
• Updated review

Would have been better with a real customer service department.

Reply not appreciated

Service

Date of experience: December 29, 2021

Great experience!
November 24th, 2021
Verified site experience
• Previous review

Great experience! Hope shipping is as smooth!

Reason I chose this business:

Christmas gifts

Date of experience: November 24, 2021

Thumbnail of user debram1446
Wisconsin
1 review
0 helpful votes
  • Send Message
June 21st, 2022
Verified purchase

Came quickly, quality item, price a bit high but better with discount

Date of experience: June 21, 2022

Thumbnail of user cynthiaj863
Florida
1 review
0 helpful votes
  • Send Message
December 28th, 2021
Verified purchase

My Tee shirt fit me really well... I just wanted to tell you Thanks...

Reason I chose this business:

Yes I would... m

Date of experience: December 28, 2021

Thumbnail of user ryanz96
Michigan
0 reviews
0 helpful votes
  • Send Message
December 29th, 2021
Verified purchase

The sweatshirt is better than I expected. It's awesomely awesome

Date of experience: December 29, 2021

Thumbnail of user windyh20
Texas
1 review
0 helpful votes
  • Send Message
December 17th, 2022
Verified purchase

Great and easy, i do wish they had sent me a message when it shipped.

Date of experience: December 17, 2022

Thumbnail of user aindreal
New York
1 review
0 helpful votes
  • Send Message
December 27th, 2021
Verified purchase

Products were nice quality! Fast production and great communication throughout the process.

Date of experience: December 27, 2021

Thumbnail of user tommiec32
Oklahoma
1 review
0 helpful votes
  • Send Message
December 29th, 2021
Verified purchase

Date of experience: December 29, 2021

Thumbnail of user pierinas2
New York
1 review
0 helpful votes
  • Send Message
December 27th, 2021
Verified purchase

Got exactly what I wanted and the online ordering was very simple. Coupons would have been great.

Date of experience: December 27, 2021

Thumbnail of user wendyw1026
Pennsylvania
1 review
0 helpful votes
  • Send Message
December 15th, 2022
Verified purchase

Nice merchandise. Easy to order! Arrived on time! Daughter loved her sweatshirt.

Reason I chose this business:

Christmas present for daughter

Date of experience: December 15, 2022

Thumbnail of user kathleenp778
Rhode Island
2 reviews
0 helpful votes
  • Send Message
December 17th, 2022
Verified purchase

Good sportswear. Fabric was not what I expected but is a nice item.

Date of experience: December 17, 2022

Thumbnail of user pattyc225
New York
1 review
0 helpful votes
  • Send Message
December 29th, 2021
Verified purchase

Very nice stuff. Definitely would order from you guys again. Thanks.

Reason I chose this business:

Wanted a nice hoodie

Date of experience: December 29, 2021

Thumbnail of user amyo650
Ohio
1 review
0 helpful votes
  • Send Message
December 29th, 2021
Verified purchase

Easy with a lot of options to choose from when designing apparel for my son.

Date of experience: December 29, 2021

Thumbnail of user suzyc60
Texas
1 review
0 helpful votes
  • Send Message
December 17th, 2022
Verified purchase

Easy quick no hassle. They had what I was looking for

Reason I chose this business:

They carry Samford University youth size apparel

Service

Date of experience: December 17, 2022

Thumbnail of user chriss4131
Iowa
1 review
0 helpful votes
  • Send Message
November 10th, 2022
Verified purchase

Excellent. Happy with purchase. Thumbs up and 5 stars. Thanks

Reason I chose this business:

Great company

Date of experience: November 10, 2022

Thumbnail of user jop221
California
1 review
0 helpful votes
  • Send Message
April 25th, 2022
Verified purchase

Quick, efficient and easy! Indeed! Entirely more pleasant than ordering through the school

Reason I chose this business:

My friend recommended your store.

Date of experience: April 25, 2022

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

Business History

Prep Sportswear® was launched in 2003 as the flagship brand of Sportswear Inc. Prep Sportswear is a consumer brand manufacturer and e-commerce leader in the school, college, youth sports, and active lifestyle markets.

Company Representative

Thumbnail of user christophera479
Chris A.
Typically does not respond to reviews

How do I know I can trust these reviews about Prep Sportswear?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Prep Sportswear?