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    Prep Sportswear

Prep Sportswear

Ratings On Other Platforms

Trustpilot
4.3 / 5
ResellerRatings
4 / 5
Better Business Bureau
4.4 / 5
Corporate Values

Overview

Prep Sportswear has a rating of 4.5 stars from 12,867 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prep Sportswear most frequently mention good quality, customer service, and timely manner. Prep Sportswear ranks 1st among Sportswear sites.

Proactively asks for customer feedback

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Positive reviews (last 12 months): 88.4%
Positive
1,660
Neutral
110
Negative
107
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85,417 reviews

24
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How would you rate Prep Sportswear?
Top Positive Review

“I love your products and have ordered often, however,...”

Christine B.
1/7/25

I love your products and have ordered often, however, I find that products run small. In a most recent email I wrote to customer service regarding my concerns of an XL zip up. I was told to measure the sweatshirts dimensions and send reply with the findings. I'm uncertain why I was asked to do that. Being so close to Christmas I opted to give the zip-up to another person as a gift instead of the individual it was intended for as it would not have fit them.

Date of experience: 12/28/24
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Top Critical Review

“I would have liked to see an example of what I ordered...”

Danielle W.
1/2/25

I would have liked to see an example of what I ordered with customized choices. As it turned out. I ordered my items personalized. They didn't come with my sons last name or number. So I was pretty disappointed. My husband ordered one for himself and it came with the personalization. So I'm kind of confused why mine did not.

Date of experience: 12/23/24
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Reviews (12,867)

Rating

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Other

Reviews that mention popular keywords

customer service (476) shopping experience (113) quality product (185) quality material (70) delivery time (63) phone number (34) return policy (36) confirmation email (22) credit card (22)
Thumbnail of user anonymousa1352
South Carolina
1 review
0 helpful votes
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November 17th, 2021
Verified purchase

Delivery took a really long time. No timeframe was given on when to expect the order

Reason I chose this business:

Disappointed in the quality of the fabric. And the tshirt was filthy when it arrived, I assume due to the screen printing.

Date of experience: October 18, 2021

Thumbnail of user rogerm1033
Ohio
1 review
0 helpful votes
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April 7th, 2022
Verified purchase

Excellent service. Quick delivery. Will definitely order again.

Reason I chose this business:

Most definitely

Date of experience: April 7, 2022

Thumbnail of user peterc1640
California
1 review
0 helpful votes
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April 17th, 2022
Verified purchase

Provided many design options, with timely delivery.

Contacted for order/shipping update, and timeline provided. BTW- received order ahead of projected date.

Service

Date of experience: April 17, 2022

Thumbnail of user arianap30
Texas
3 reviews
0 helpful votes
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April 9th, 2022
Verified purchase

Perfect ordering experience. High quality for good prices; and very quickly delivered.

Date of experience: April 9, 2022

Thumbnail of user lindar2064
Missouri
1 review
0 helpful votes
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November 15th, 2021
Verified purchase

The school logo mask I ordered is a youth size. It's too small for my son to wear.

Date of experience: October 16, 2021

Thumbnail of user gp164
Georgia
1 review
0 helpful votes
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October 19th, 2021
Verified purchase

Slight delay, but worth the wait. Everything seems delayed these days and we are pleased overall.

They responded appropriately.

Service

Date of experience: October 19, 2021

Thumbnail of user traceyt177
Florida
2 reviews
0 helpful votes
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October 19th, 2021
Verified purchase

Very quick turn around and great quality merchandise for my softball team.

Date of experience: October 19, 2021

Thumbnail of user davim4
Texas
1 review
0 helpful votes
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October 18th, 2021
Verified purchase

My order got to me at perfect condition, It arrived in 10 days

Date of experience: October 18, 2021

Thumbnail of user emilyg359
California
2 reviews
0 helpful votes
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September 18th, 2022
Verified purchase

Purchase was simple. Products are good quality. Would definitely buy again.

Date of experience: September 18, 2022

Thumbnail of user lindaw2964
South Carolina
1 review
0 helpful votes
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September 16th, 2022
Verified purchase

Great fit, design & personalization. Wearing it every week for football.

Date of experience: September 16, 2022

Thumbnail of user jonathonb62
Colorado
3 reviews
0 helpful votes
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September 29th, 2021
Verified purchase
Reason I chose this business:

Hat is great quality. Shirts are okay

Date of experience: September 29, 2021

Thumbnail of user donnam3188
Georgia
1 review
0 helpful votes
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September 13th, 2022
Verified purchase

Date of experience: September 13, 2022

Thumbnail of user tc406
Arizona
1 review
0 helpful votes
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September 11th, 2022
Verified purchase

Good experience. We like our shorts that were ordered, but shipping costs are too high

Date of experience: September 11, 2022

Thumbnail of user as1141
Illinois
1 review
0 helpful votes
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March 21st, 2022
Verified purchase

Date of experience: March 21, 2022

Thumbnail of user danr1165
Kentucky
1 review
0 helpful votes
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October 30th, 2021
Verified purchase

Horrible quality. Stitching tore within a day. Would not buy again.

Reason I chose this business:

Bad quality.

Service

Date of experience: September 30, 2021

Thumbnail of user barbarap1740
Washington
1 review
0 helpful votes
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March 14th, 2022
Verified purchase

I called to ask questions. Your agent was very helpful.

Helpful and knowledgeable about your product. Very satisfied!

Reason I chose this business:

Yes! Definitely! The sweatshirts were perfect and great quality! Very nice job on the personalization!

Service

Date of experience: March 14, 2022

Thumbnail of user anthonyn627
Tennessee
1 review
0 helpful votes
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March 12th, 2022
Verified purchase

Prices are fair, selection is great, timely delivery, expectations met

Date of experience: March 12, 2022

Thumbnail of user margaritai13
California
1 review
0 helpful votes
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March 6th, 2022
Verified purchase

Date of experience: March 6, 2022

Thumbnail of user bobbyj145
Oklahoma
1 review
0 helpful votes
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January 2nd, 2022
Verified purchase

All items was and looked just as advertised! I am very pleased with my purchase!

Reason I chose this business:

Yes and I have!

Date of experience: January 2, 2022

Thumbnail of user shannonn196
New York
1 review
0 helpful votes
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June 26th, 2022
Verified purchase
Service

Date of experience: June 26, 2022

Thumbnail of user hayleyh88
Wisconsin
1 review
0 helpful votes
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January 5th, 2022
Verified purchase

It was an easy flowing experience from the beginning and my package came sooner then expected.

Date of experience: January 5, 2022

Thumbnail of user ashleys1323
Michigan
1 review
0 helpful votes
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January 5th, 2022
Verified purchase

It was great! Easy order process and fast shipping time. Items came correct.

Date of experience: January 5, 2022

Thumbnail of user jaynieg
Florida
1 review
0 helpful votes
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January 4th, 2022
Verified purchase

Received what I ordered in a timely manner. Products are of good quality and fit well

Date of experience: January 4, 2022

Thumbnail of user brianf1625
Texas
1 review
0 helpful votes
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June 26th, 2022
Verified purchase

Excellent - only place that had what I was looking for.

Reason I chose this business:

Absolutely!

Date of experience: June 26, 2022

Thumbnail of user danaw432
Florida
1 review
0 helpful votes
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June 26th, 2022
Verified purchase

Love the shirt and fast shipping. Thank you……………..

Reason I chose this business:

Yes I would recommend to a friend. Why do I need 50 characters to say that though?

Date of experience: June 26, 2022

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From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

Business History

Prep Sportswear® was launched in 2003 as the flagship brand of Sportswear Inc. Prep Sportswear is a consumer brand manufacturer and e-commerce leader in the school, college, youth sports, and active lifestyle markets.

Company Representative

Thumbnail of user christophera479
Chris A.
Typically does not respond to reviews

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