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    Prep Sportswear

Prep Sportswear

Ratings On Other Platforms

Trustpilot
4.3 / 5
ResellerRatings
4 / 5
Better Business Bureau
4.4 / 5
Corporate Values

Overview

Prep Sportswear has a rating of 4.5 stars from 12,862 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prep Sportswear most frequently mention good quality, customer service, and timely manner. Prep Sportswear ranks 1st among Sportswear sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 88.5%
Positive
1,658
Neutral
109
Negative
107
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85,413 reviews

24
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How would you rate Prep Sportswear?
Top Positive Review

“I love your products and have ordered often, however,...”

Christine B.
1/7/25

I love your products and have ordered often, however, I find that products run small. In a most recent email I wrote to customer service regarding my concerns of an XL zip up. I was told to measure the sweatshirts dimensions and send reply with the findings. I'm uncertain why I was asked to do that. Being so close to Christmas I opted to give the zip-up to another person as a gift instead of the individual it was intended for as it would not have fit them.

Date of experience: 12/28/24
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Top Critical Review

“I would have liked to see an example of what I ordered...”

Danielle W.
1/2/25

I would have liked to see an example of what I ordered with customized choices. As it turned out. I ordered my items personalized. They didn't come with my sons last name or number. So I was pretty disappointed. My husband ordered one for himself and it came with the personalization. So I'm kind of confused why mine did not.

Date of experience: 12/23/24
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Reviews (12,862)

Rating

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Other

Reviews that mention popular keywords

customer service (476) shopping experience (113) quality product (185) quality material (70) delivery time (63) phone number (34) return policy (36) confirmation email (22) credit card (22)
Thumbnail of user megenh
Texas
1 review
0 helpful votes
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January 3rd, 2022
Verified purchase

My product arrived in perfect condition, very pleased with the quality

Reason I chose this business:

Most definitely

Date of experience: January 3, 2022

Thumbnail of user amys2669
California
1 review
0 helpful votes
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June 26th, 2022
Verified purchase

Easy check out. Fast delivery. Lots of schools to chose from.

I had to check on shipping. They were quick to get back to me with the tracking number.

Service

Date of experience: June 26, 2022

Thumbnail of user aliciam727
Virginia
1 review
0 helpful votes
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January 21st, 2023
Verified purchase
• Updated review

High shipping rate. Slow processing time. Product is satisfactory.

Reason I chose this business:

Because I had to….

Service

Date of experience: December 22, 2022

Shipping seems high
January 11th, 2023
Verified site experience
• Previous review

Date of experience: December 12, 2022

Thumbnail of user kareng2203
Kentucky
1 review
0 helpful votes
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June 26th, 2022
Verified purchase

Product was in great condition. No problem with delivery.

Date of experience: June 26, 2022

Thumbnail of user ls609
Ohio
1 review
0 helpful votes
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February 2nd, 2022
Verified purchase

The shirts are itchy... kind of hard - I think they would be better in a softer material.

Date of experience: January 3, 2022

Thumbnail of user marym4910
Indiana
1 review
0 helpful votes
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December 31st, 2021
Verified purchase

Date of experience: December 31, 2021

Thumbnail of user gillianc81
Massachusetts
1 review
0 helpful votes
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January 2nd, 2022
Verified purchase

Date of experience: January 2, 2022

Thumbnail of user ignasic
Spain
0 reviews
0 helpful votes
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January 3rd, 2022
Verified purchase

Great quality textile and stamp's.
Best decision for Christmas

Date of experience: January 3, 2022

Thumbnail of user sharonn883
Washington
1 review
0 helpful votes
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June 24th, 2022
Verified purchase

The sweatshirt that I ordered looks great, fits well and arrived in a timely manner.

Date of experience: June 24, 2022

Thumbnail of user michaelv1306
Florida
1 review
0 helpful votes
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December 31st, 2021
Verified purchase

It would have been nice to use paypal as a payment option.

Date of experience: December 31, 2021

Thumbnail of user brianh2196
New Jersey
1 review
0 helpful votes
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January 2nd, 2022
Verified purchase

Very good experience with prep sportswear would recommend them

Date of experience: January 2, 2022

Thumbnail of user alexanderl421
New Mexico
0 reviews
0 helpful votes
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January 2nd, 2022
Verified purchase

Simple enough. Nothing outstanding to give 5 stars

Reason I chose this business:

Indifferent

Date of experience: January 2, 2022

Thumbnail of user kristak89
Pennsylvania
1 review
0 helpful votes
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January 2nd, 2022
Verified purchase

Great design choices, easy ordering, arrived in acceptable amount of time

Date of experience: January 2, 2022

Thumbnail of user gabrielh256
Texas
1 review
0 helpful votes
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November 15th, 2022
Verified purchase

Great experience and site was easy to navigate. Hopeful that the product will be equally as good.

Date of experience: November 15, 2022

Thumbnail of user heathery166
Minnesota
1 review
0 helpful votes
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May 14th, 2022
Verified purchase

Our order was late. Even when we ordered on time. Frustrated with this.

Service
Quality

Date of experience: May 14, 2022

Thumbnail of user richardp2357
Tennessee
1 review
0 helpful votes
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May 14th, 2022
Verified purchase

It was a pleasant experience. Easy to order and delivered promptly.

Reason I chose this business:

High school themed clothes

Reason I chose this product:

To go to grandson’s baseball and football games.

Quality

Date of experience: May 14, 2022

Thumbnail of user lanceg100
Texas
1 review
0 helpful votes
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May 17th, 2022
Verified purchase

Great experience so far. Will buy some more in the future.

Reason I chose this business:

Salem Lutheran.

Date of experience: May 17, 2022

Thumbnail of user heatherp963
Wyoming
1 review
0 helpful votes
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November 15th, 2022
Verified purchase
• Updated review
Reason I chose this business:

Used many times before

Date of experience: November 15, 2022

Sad that there weren't more size choices for women's...
August 20th, 2022
Verified site experience
• Previous review

Sad that there weren't more size choices for women's polos

Reason I chose this business:

Have ordered from before, great products

Date of experience: August 20, 2022

Easy to manage website
July 19th, 2022
Verified site experience
• Previous review

Easy to manage website. Only wish that they were better about emailing to confirm orders

Reason I chose this business:

Have used before and love the team gear and personalized product

Date of experience: July 19, 2022

Great site for school apparel
July 14th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Have used before and it is very easy to use

Date of experience: July 14, 2022

Thumbnail of user victoriac1001
Georgia
1 review
0 helpful votes
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November 12th, 2022
Verified purchase

Would love more options outside of clothing. Cups, blankets, and etc

Date of experience: November 12, 2022

Thumbnail of user brucej254
Texas
1 review
0 helpful votes
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November 17th, 2021
Verified purchase

Tell communication and delivery time. I will never order from here again

Service

Date of experience: October 18, 2021

Thumbnail of user julied945
Missouri
1 review
0 helpful votes
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April 18th, 2022
Verified purchase

Easy to find school that I am interesting in and good selection of items

Date of experience: April 18, 2022

Thumbnail of user joshr333
Texas
1 review
0 helpful votes
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April 18th, 2022
Verified purchase

Fast easy and convenient. Would definitely order from them again

Reason I chose this business:

Yes I would.

Date of experience: April 18, 2022

Thumbnail of user alexg1138
District of Columbia
1 review
0 helpful votes
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April 18th, 2022
Verified purchase

Excellent. Very efficient service and good selection of items.

Item arrived damaged. Customer service. Acted promptly to replace it.

Service

Date of experience: April 18, 2022

Thumbnail of user jasone589
Wisconsin
1 review
0 helpful votes
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October 17th, 2021
Verified purchase

Waited a long time. Season was half way through already when relieved

Service

Date of experience: October 17, 2021

Thumbnail of user kimw936
Texas
1 review
0 helpful votes
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November 16th, 2021
Verified purchase

Good quality clothing, but i didn't receive my items until almost a month later.

Never responded.

Service

Date of experience: October 17, 2021

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From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

Business History

Prep Sportswear® was launched in 2003 as the flagship brand of Sportswear Inc. Prep Sportswear is a consumer brand manufacturer and e-commerce leader in the school, college, youth sports, and active lifestyle markets.

Company Representative

Thumbnail of user christophera479
Chris A.
Typically does not respond to reviews

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