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    Prep Sportswear

Prep Sportswear

Ratings On Other Platforms

Trustpilot
4.3 / 5
ResellerRatings
4 / 5
Better Business Bureau
4.4 / 5
Corporate Values

Overview

Prep Sportswear has a rating of 4.5 stars from 12,862 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prep Sportswear most frequently mention good quality, customer service, and timely manner. Prep Sportswear ranks 1st among Sportswear sites.

Proactively asks for customer feedback

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Positive reviews (last 12 months): 88.5%
Positive
1,658
Neutral
109
Negative
107
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85,413 reviews

24
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How would you rate Prep Sportswear?
Top Positive Review

“I love your products and have ordered often, however,...”

Christine B.
1/7/25

I love your products and have ordered often, however, I find that products run small. In a most recent email I wrote to customer service regarding my concerns of an XL zip up. I was told to measure the sweatshirts dimensions and send reply with the findings. I'm uncertain why I was asked to do that. Being so close to Christmas I opted to give the zip-up to another person as a gift instead of the individual it was intended for as it would not have fit them.

Date of experience: 12/28/24
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Top Critical Review

“I would have liked to see an example of what I ordered...”

Danielle W.
1/2/25

I would have liked to see an example of what I ordered with customized choices. As it turned out. I ordered my items personalized. They didn't come with my sons last name or number. So I was pretty disappointed. My husband ordered one for himself and it came with the personalization. So I'm kind of confused why mine did not.

Date of experience: 12/23/24
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Reviews (12,862)

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Reviews that mention popular keywords

customer service (476) shopping experience (113) quality product (185) quality material (70) delivery time (63) phone number (34) return policy (36) confirmation email (22) credit card (22)
Thumbnail of user guenterm3
California
1 review
0 helpful votes
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January 4th, 2022
Verified purchase

Date of experience: January 4, 2022

Thumbnail of user samantham1087
New Jersey
1 review
0 helpful votes
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January 4th, 2022
Verified purchase

Awesome work! Worth the money for sure! Will reorder in future.

Date of experience: January 4, 2022

Thumbnail of user junneb
Tennessee
1 review
0 helpful votes
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June 27th, 2022
Verified purchase

Awesome! Will purchase again! And recommend for sure!

Date of experience: June 27, 2022

Thumbnail of user keithp460
Michigan
1 review
0 helpful votes
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January 5th, 2022
Verified purchase

Super fast shipping. High quality item. Would definitely buy from again.

Date of experience: January 5, 2022

Thumbnail of user susank1920
Wisconsin
1 review
0 helpful votes
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January 5th, 2022
Verified purchase
• Updated review

Website was easy to use. Lots of choices in colors and sizes.

I had to change the size on one item and it was taken care of after I called.

Reason I chose this business:

Yes. I have purchased Christmas gifts from this company for the last three years.

Service

Date of experience: January 5, 2022

Website was easy to use
December 1st, 2021
Verified site experience
• Previous review

Website was easy to use. Lots of options in styles and colors

Reason I chose this business:

They have lots of school shirts.

Date of experience: December 1, 2021

Thumbnail of user nouram4
New Hampshire
1 review
0 helpful votes
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February 2nd, 2022
Verified purchase
• Updated review

Plenty of choices and nice material, however the colors could be better,

Reason I chose this business:

Good website

Date of experience: January 3, 2022

Plenty of choices
November 29th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Good website

Date of experience: November 29, 2021

Thumbnail of user emmag486
Nevada
1 review
0 helpful votes
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June 25th, 2022
Verified purchase

Really easy buying experience. It shipped fast as well.

Date of experience: June 25, 2022

Thumbnail of user ericat170
Minnesota
1 review
0 helpful votes
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February 2nd, 2022
Verified purchase

School colors were odd and seemed like cheap screen printing.

Date of experience: January 3, 2022

Thumbnail of user wadea57
Illinois
1 review
0 helpful votes
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June 27th, 2022
Verified purchase

Overall good, the original merchandise was printed incorrectly but your team fixed it.

It was cumbersome to attach the needed pics to the chat. I would have rather emailed them. It would have been easier to call someone rather than chat.

Service

Date of experience: June 27, 2022

Thumbnail of user michelles2861
North Carolina
1 review
0 helpful votes
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January 5th, 2022
Verified purchase

Fast service. Great product! Exactly what I ordered!

Date of experience: January 5, 2022

Thumbnail of user taylorb537
Pennsylvania
1 review
0 helpful votes
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October 20th, 2022
Verified purchase

Website is very quick and user-friendly. It also has a wide variety of sports teams.

Reason I chose this business:

They have great designs with my high school alma mater.

Date of experience: October 20, 2022

Thumbnail of user sophiep102
Rhode Island
1 review
0 helpful votes
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January 4th, 2022
Verified purchase

Easy website, reasonable prices, and the fit guides are always accurate.

Reason I chose this business:

I love the quality and website

Date of experience: January 4, 2022

Thumbnail of user dk412
Maryland
1 review
0 helpful votes
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January 3rd, 2022
Verified purchase

Very helpful with my order. Nice customer services

Very nice and helpful

Service

Date of experience: January 3, 2022

Thumbnail of user kathleens1637
Ohio
1 review
0 helpful votes
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January 3rd, 2022
Verified purchase

Date of experience: January 3, 2022

Thumbnail of user michelles3342
Pennsylvania
1 review
0 helpful votes
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June 27th, 2022
Verified purchase

Date of experience: June 27, 2022

Thumbnail of user dennism1326
Ohio
1 review
0 helpful votes
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January 3rd, 2022
Verified purchase

Good, shipping took awhile but sure you're very busy.

No response back

Service

Date of experience: January 3, 2022

Thumbnail of user alaynah8
North Carolina
1 review
0 helpful votes
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January 3rd, 2022
Verified purchase
Reason I chose this business:

Repeat customer, great customer service

Date of experience: January 3, 2022

Thumbnail of user christinem1973
Illinois
1 review
0 helpful votes
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January 4th, 2022
Verified purchase

We received our items in a timely manner and were thrilled with the gear!

Date of experience: January 4, 2022

Thumbnail of user angelak990
Washington
1 review
0 helpful votes
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January 4th, 2022
Verified purchase

I was sent the wrong shirt but had good customer service and they credited my new order. Thank you!

Good experience

Service

Date of experience: January 4, 2022

Thumbnail of user todda237
Iowa
1 review
0 helpful votes
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January 3rd, 2022
Verified purchase

Date of experience: January 3, 2022

Thumbnail of user debraj416
Texas
0 reviews
0 helpful votes
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January 3rd, 2022
Verified purchase

Excellent service and quality. Would definitely do business again

Date of experience: January 3, 2022

Thumbnail of user darriny5
North Carolina
1 review
0 helpful votes
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November 13th, 2022
Verified purchase

Pleasant, very easy to navigate the site! Nice gear too!

Reason I chose this business:

Nice clothing and well priced.

Date of experience: November 13, 2022

Thumbnail of user sandyp282
Kansas
1 review
0 helpful votes
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January 4th, 2022
Verified purchase

Date of experience: January 4, 2022

Thumbnail of user micheled641
Illinois
1 review
0 helpful votes
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January 4th, 2022
Verified purchase

Fantastic! Looks and feels great! Only company I order from for my sports wear.

Date of experience: January 4, 2022

Thumbnail of user brittanyg289
North Carolina
1 review
0 helpful votes
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January 3rd, 2022
Verified purchase

Great! Fast and timely shipping. Will order here again

Date of experience: January 3, 2022

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From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

Business History

Prep Sportswear® was launched in 2003 as the flagship brand of Sportswear Inc. Prep Sportswear is a consumer brand manufacturer and e-commerce leader in the school, college, youth sports, and active lifestyle markets.

Company Representative

Thumbnail of user christophera479
Chris A.
Typically does not respond to reviews

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