• Bookmark

    Prep Sportswear

Prep Sportswear

Ratings On Other Platforms

Trustpilot
4.3 / 5
ResellerRatings
4 / 5
Better Business Bureau
4.4 / 5
Corporate Values

Overview

Prep Sportswear has a rating of 4.5 stars from 12,852 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prep Sportswear most frequently mention good quality, customer service, and timely manner. Prep Sportswear ranks 1st among Sportswear sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 88.5%
Positive
1,652
Neutral
108
Negative
106
View ratings trends

Instant Feedback

85,407 reviews

24
See all photos
How would you rate Prep Sportswear?
Top Positive Review

“I love your products and have ordered often, however,...”

Christine B.
1/7/25

I love your products and have ordered often, however, I find that products run small. In a most recent email I wrote to customer service regarding my concerns of an XL zip up. I was told to measure the sweatshirts dimensions and send reply with the findings. I'm uncertain why I was asked to do that. Being so close to Christmas I opted to give the zip-up to another person as a gift instead of the individual it was intended for as it would not have fit them.

Date of experience: 12/28/24
See positive reviews
Top Critical Review

“I would have liked to see an example of what I ordered...”

Danielle W.
1/2/25

I would have liked to see an example of what I ordered with customized choices. As it turned out. I ordered my items personalized. They didn't come with my sons last name or number. So I was pretty disappointed. My husband ordered one for himself and it came with the personalization. So I'm kind of confused why mine did not.

Date of experience: 12/23/24
See critical reviews

Reviews (12,852)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (476) shopping experience (113) quality product (185) quality material (70) delivery time (63) phone number (34) return policy (36) confirmation email (22) credit card (22)
Thumbnail of user derekt153
Texas
1 review
0 helpful votes
  • Send Message
March 31st, 2022
Verified purchase

Date of experience: March 31, 2022

Thumbnail of user rachelp500
Ohio
1 review
0 helpful votes
  • Send Message
October 20th, 2021
Verified purchase

Clothing was delivered on time and is true to size. We love it!

Reason I chose this business:

Great quality!

Date of experience: October 20, 2021

Thumbnail of user aaronr416
Indiana
1 review
0 helpful votes
  • Send Message
March 31st, 2022
Verified purchase

The Items arrived on time and were as described. No issues

Date of experience: March 31, 2022

Thumbnail of user sharonc1926
Pennsylvania
1 review
0 helpful votes
  • Send Message
March 31st, 2022
Verified purchase

Fast delivery and quality products. Names were spelled correctly. Exactly what I ordered.

Reason I chose this business:

Yes I would recommend this company.

Date of experience: March 31, 2022

Thumbnail of user to104
Minnesota
1 review
0 helpful votes
  • Send Message
November 19th, 2021
Verified purchase

Very long production time. Which would be fine with communication, but there was none.

No response at all.

Service

Date of experience: October 20, 2021

Thumbnail of user kristinas299
Pennsylvania
1 review
0 helpful votes
  • Send Message
October 10th, 2021
Verified purchase

Order was delivered, but processing took an extended time.

Date of experience: October 10, 2021

Thumbnail of user montezm2
Mississippi
1 review
0 helpful votes
  • Send Message
October 31st, 2021
Verified purchase

I think the processing time was longer than usual but overall not bad.

Reason I chose this business:

I would like to order more.

Date of experience: October 1, 2021

Thumbnail of user juliew875
Missouri
1 review
0 helpful votes
  • Send Message
September 30th, 2021
Verified purchase

It took a long time to get our order but it's very high quality.

Reason I chose this business:

Can’t wait to wear it!

Date of experience: September 30, 2021

Thumbnail of user mackenzies85
Georgia
1 review
0 helpful votes
  • Send Message
April 12th, 2022
Verified purchase

One shirt didn't really fit that well but over all everything else was good.

Date of experience: March 13, 2022

Thumbnail of user erics1670
New Jersey
2 reviews
0 helpful votes
  • Send Message
March 13th, 2022
Verified purchase

Seamless transaction. We will be ordering more. Thank you.

Reason I chose this business:

My kid plays for BCCY basketball with the Rochelle Park Sacred Heart Lady Eagles.

Date of experience: March 13, 2022

Thumbnail of user sharil118
California
1 review
0 helpful votes
  • Send Message
July 5th, 2022
Verified purchase

This is my 4th order from Prep Sportswear and have been happy with all items.

Date of experience: July 5, 2022

Thumbnail of user betsyw116
North Carolina
1 review
0 helpful votes
  • Send Message
July 6th, 2022
Verified purchase

Great, fast service
……………………………………………………………………………….,,

Date of experience: July 6, 2022

Thumbnail of user courtneyt165
Ohio
1 review
0 helpful votes
  • Send Message
February 12th, 2022
Verified purchase

Took too long and no response when emailing to ask status.

Never responded

Service

Date of experience: January 13, 2022

Thumbnail of user stephanies2313
Nebraska
1 review
0 helpful votes
  • Send Message
January 13th, 2022
Verified purchase

Great crew-neck, perfect for my 12 year old! He loved it.

Date of experience: January 13, 2022

Thumbnail of user monad52
Texas
1 review
0 helpful votes
  • Send Message
January 11th, 2022
Verified purchase

The package arrived before Christmas
My son may need to exchange gift.

Date of experience: January 11, 2022

Thumbnail of user steves2545
Indiana
0 reviews
0 helpful votes
  • Send Message
January 12th, 2022
Verified purchase

Excellent experience and a great sweat shirt for the price.

Date of experience: January 12, 2022

Thumbnail of user neeses
Delaware
0 reviews
0 helpful votes
  • Send Message
January 12th, 2022
Verified purchase

Send to a friend. Arrived on time and he was very pleased with his cap!

Date of experience: January 12, 2022

Thumbnail of user lucys265
Pennsylvania
1 review
0 helpful votes
  • Send Message
January 13th, 2022
Verified purchase

Date of experience: January 13, 2022

Thumbnail of user janicem1238
New Jersey
1 review
0 helpful votes
  • Send Message
January 13th, 2022
Verified purchase

Excellent shopping experience. My soon to college student loved the shirt

Date of experience: January 13, 2022

Thumbnail of user taras459
Virginia
1 review
0 helpful votes
  • Send Message
January 12th, 2022
Verified purchase

Easy process! Fast shipping! Everything came as expected and looks great!

Reason I chose this business:

Yes! Great stuff!

Date of experience: January 12, 2022

Thumbnail of user tracyf355
Virginia
1 review
0 helpful votes
  • Send Message
January 12th, 2022
Verified purchase

Ive ordered a few times from PS. Always am easy experience.

Reason I chose this business:

Yes, selection, cost and customer service.

Date of experience: January 12, 2022

Thumbnail of user jefferyf56
Ohio
1 review
0 helpful votes
  • Send Message
February 9th, 2022
Verified purchase

Still very wrinkled but I guess thats just the way it is. Thanks for trying again!

Reason I chose this business:

I dont think i could... sorry!

Date of experience: January 10, 2022

Thumbnail of user faitht58
Ohio
1 review
0 helpful votes
  • Send Message
February 9th, 2022
Verified purchase
• Updated review

Lets wait and see if this arrive before Christmas very unprofessional

Not able to speak to a human

Service

Date of experience: January 10, 2022

Lets wait and see if this arrive before Christmas
December 6th, 2021
Verified site experience
• Previous review

Date of experience: December 6, 2021

Thumbnail of user kimw1029
Ohio
1 review
0 helpful votes
  • Send Message
January 10th, 2022
Verified purchase

Exactly what I wanted and came in plenty of time for Christmas.

Date of experience: January 10, 2022

Thumbnail of user ritad266
Michigan
2 reviews
0 helpful votes
  • Send Message
January 12th, 2022
Verified purchase

Decently quick shipping for it being the holidays. Great company to work with

Date of experience: January 12, 2022

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

Business History

Prep Sportswear® was launched in 2003 as the flagship brand of Sportswear Inc. Prep Sportswear is a consumer brand manufacturer and e-commerce leader in the school, college, youth sports, and active lifestyle markets.

Company Representative

Thumbnail of user christophera479
Chris A.
Typically does not respond to reviews

How do I know I can trust these reviews about Prep Sportswear?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Prep Sportswear?