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    Prep Sportswear

Prep Sportswear

Ratings On Other Platforms

Trustpilot
4.3 / 5
ResellerRatings
4.3 / 5
Better Business Bureau
4.4 / 5
Corporate Values

Overview

Prep Sportswear has a rating of 4.5 stars from 12,764 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prep Sportswear most frequently mention good quality, customer service, and timely manner. Prep Sportswear ranks 1st among Sportswear sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 88.6%
Positive
1,655
Neutral
103
Negative
109
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85,351 reviews

24
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How would you rate Prep Sportswear?
Top Positive Review

“Outfitting a new team”

Ronnie U.
12/25/24

My previous purchase experience was very good. This time I am a little disappointed and disillusioned at the fact that I was encouraged to subscribe to your website and I would receive a 25% discount on my purchase which did not happen. I did make ia large purchase out of my own pocket for my wrestling team, and I would have really appreciated the discount as it was represented.

Date of experience: 12/15/24
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Top Critical Review

“Customer service is non-existent”

Andrea G.
12/20/24

I would give zero stars if I could! I received an order with a typo on it and have spent weeks trying to get ahold of someone. Emails, phone calls, robot chat, etc. I am now having to eat $32 to buy another shirt without a typo on it. I would take business elsewhere, but I bought a very niche item that cannot be replicated.

Date of experience: 12/10/24
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Reviews (12,764)

Rating

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Reviews that mention popular keywords

customer service (474) shopping experience (113) quality product (185) quality material (70) delivery time (63) phone number (34) return policy (35) confirmation email (22) credit card (22)
Thumbnail of user anal539
Virginia
1 review
0 helpful votes
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November 21st, 2022
Verified purchase

Friendly website and easy to find what you need. The delivery was very good too.

Date of experience: November 21, 2022

Thumbnail of user ediew11
South Carolina
1 review
0 helpful votes
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February 17th, 2022
Verified purchase

Easy transaction! Reasonably priced! Thanks so much!

Reason I chose this business:

I needed an Anderson University shirt! Big selection!

Date of experience: February 17, 2022

Thumbnail of user stacyp359
Illinois
1 review
0 helpful votes
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June 13th, 2023
Verified purchase

Responsive and received t-shirt within a reasonable amount of time.

Date of experience: June 13, 2023

Thumbnail of user daniellea318
California
2 reviews
0 helpful votes
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February 17th, 2022
Verified purchase

Great products & fast delivery!
Satisfaction guaranteed!
Told many friends

Date of experience: February 17, 2022

Thumbnail of user victoriad665
New York
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

Great products. Little communication during shipping.

Date of experience: November 22, 2022

Thumbnail of user melissab2780
Connecticut
1 review
0 helpful votes
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November 21st, 2022
Verified purchase

No issues. Quality clothing. Fast shipping. Thank you.

Date of experience: November 21, 2022

Thumbnail of user jamesk2910
Virginia
1 review
0 helpful votes
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December 21st, 2022
Verified purchase
• Updated review

Delivery took too long. No response to email inquiry!

Never received response

Reason I chose this business:

Present for grandson

Service

Date of experience: November 21, 2022

Was easy, now see about delivery
October 18th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Present for grandson

Date of experience: October 18, 2022

Thumbnail of user emmettr15
Ohio
2 reviews
0 helpful votes
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December 21st, 2022
Verified purchase

It took a while to receive my gear and I was disappointed about that

Date of experience: November 21, 2022

Thumbnail of user bradk302
Georgia
1 review
0 helpful votes
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December 21st, 2022
Verified purchase

Order was wrong but they are fixing it. Hat had incorrect logo.

Slow

Service

Date of experience: November 21, 2022

Thumbnail of user travisw245
Michigan
1 review
0 helpful votes
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August 26th, 2021
Verified purchase

Very happy with service. Arrived in time, and quality is great!

Date of experience: August 26, 2021

Thumbnail of user aubriec6
Tennessee
1 review
0 helpful votes
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November 21st, 2022
Verified purchase

Just what I wanted! Took a little while to get here.

Date of experience: November 21, 2022

Thumbnail of user kenl387
New York
1 review
0 helpful votes
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August 26th, 2021
Verified purchase
Reason I chose this business:

He says it's good.

Date of experience: August 26, 2021

Thumbnail of user angiew278
Ohio
1 review
0 helpful votes
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December 21st, 2022
Verified purchase

Great………………………………………………………………………………………………….,,……,,.

Date of experience: November 21, 2022

Thumbnail of user maryh2520
Florida
1 review
0 helpful votes
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August 25th, 2021
Verified purchase
• Updated review
Reason I chose this business:

Looking forward to wearing it.

Date of experience: August 25, 2021

I thought it was user friendly
August 5th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Looking for shirt just came up.

Date of experience: August 5, 2021

Thumbnail of user markb4810
Minnesota
1 review
0 helpful votes
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March 17th, 2023
Verified purchase

Great greatest player ever and he deserves to win it for the world

Date of experience: March 17, 2023

Thumbnail of user matta158
California
2 reviews
1 helpful vote
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August 24th, 2021
Verified purchase

Easy shopping experience. Shipping price is a little high.

Reason I chose this business:

Had the schools I was looking for.

Date of experience: August 24, 2021

Thumbnail of user aaronb638
Pennsylvania
1 review
0 helpful votes
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August 25th, 2021
Verified purchase

It was easy and fast from start to finish. Thanks.

Reason I chose this business:

Great stuff

Date of experience: August 25, 2021

Thumbnail of user julies1810
Ohio
1 review
0 helpful votes
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August 25th, 2021
Verified purchase

Quick delivery. My package got lost and customer service was great about sending me a replacement.

Very friendly and helpful.

Reason I chose this business:

It is a gift.

Service

Date of experience: August 25, 2021

Thumbnail of user donnieb68
North Carolina
1 review
0 helpful votes
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August 24th, 2021
Verified purchase

Nothing significant to report for this order. All is good.

Date of experience: August 24, 2021

Thumbnail of user kg320
Oklahoma
1 review
0 helpful votes
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March 18th, 2023
Verified purchase

Great, all as expected. Good quality. This survey is annoying by requiring more than I want to say!

Date of experience: March 18, 2023

Thumbnail of user janeta1137
California
1 review
0 helpful votes
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November 21st, 2022
Verified purchase

The shirt arrived on time and looks awesome. Thank you
Janet

Date of experience: November 21, 2022

Thumbnail of user richardb4639
Virginia
1 review
0 helpful votes
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November 21st, 2022
Verified purchase

I had an incorrect order but using patience it was corrected, thank you

Service

Date of experience: November 21, 2022

Thumbnail of user cassier93
Cassie D.
Oklahoma
1 review
0 helpful votes
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November 21st, 2022
Verified purchase

All the items I ordered were done well. We enjoyed them and received many complements.

Date of experience: November 21, 2022

Thumbnail of user nb305
California
1 review
0 helpful votes
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December 21st, 2022
Verified purchase

Date of experience: November 21, 2022

Thumbnail of user missyr50
Wisconsin
1 review
0 helpful votes
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November 21st, 2022
Verified purchase

Great quality--my daughter loves how soft the sweatshirt it!

Date of experience: November 21, 2022

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From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

Business History

Prep Sportswear® was launched in 2003 as the flagship brand of Sportswear Inc. Prep Sportswear is a consumer brand manufacturer and e-commerce leader in the school, college, youth sports, and active lifestyle markets.

Company Representative

Thumbnail of user christophera479
Chris A.
Typically does not respond to reviews

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