• Prep Sportswear

Prep Sportswear

Ratings On Other Platforms

Trustpilot
4.4 / 5
ResellerRatings
4.3 / 5
Better Business Bureau
4.3 / 5
Corporate Values

Overview

Prep Sportswear has a rating of 4.5 stars from 12,101 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prep Sportswear most frequently mention good quality, customer service, and timely manner. Prep Sportswear ranks 1st among Sportswear sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 86.4%
Positive
2,497
Neutral
204
Negative
190

Instant Feedback

81,920 reviews

24
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How would you rate Prep Sportswear?
Top Positive Review

“I wear a mens medium t-shirt,but since the shirt was...”

Jim P.
9/9/24

I wear a mens medium t-shirt,but since the shirt was Fruit of the loom, I ordered a large. Washed it the day we got it per the instructions. It shrunk to where it would not fit me. My wife's t-shirt also shrunk and would not fit her, so she ended up with mine. I will try again at some point. Maybe a hat next time? Delivery was great and imprint was very nice.

Top Critical Review

“I received the wrong order, I received 3 olympic college...”

Jessica H.
9/16/24

I received the wrong order, I received 3 olympic college t-shirts and 1 hat. I ordered 3 Spice t-shirts and 1 spice hat. How do I send back the wrong items and will you send what i ordered? Order#: 5472401

Reviews (12,101)

Rating

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Reviews that mention popular keywords

customer service (589) shopping experience (822) quality product (337) quality material (79) delivery time (106) return policy (63) phone number (147) confirmation email (37) credit card (166)
Thumbnail of user doloress238
1 review
0 helpful votes
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September 19th, 2024

Beware! I emailed and asked to fix the order - still no response. I ordered black and it is in the description as black for the color to choose and they sent me light gray. I have been emailing for several days and the # on cc said mailbox full!
Quality is terrible too. This company is a scam!

Products used:
Hoodie- they are a scam Fraud

Service
Value
Shipping
Returns
Quality
Thumbnail of user jimp1577
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

I wear a mens medium t-shirt,but since the shirt was Fruit of the loom, I ordered a large. Washed it the day we got it per the instructions. It shrunk to where it would not fit me. My wife's t-shirt also shrunk and would not fit her, so she ended up with mine. I will try again at some point. Maybe a hat next time?
Delivery was great and imprint was very nice.

Reason I chose this business:

Yes, with caution about sizing.

Thumbnail of user jasminc87
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

There was a bit of a wait after the order was placed, but it was worth it. I ordered two shirts from Prep Sportswear for my five-year-old, and both shirts came out perfectly.
If you need a custom shirt made, in a timely matter, this company is great to order from.

Thumbnail of user debram2276
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

It went good except I kept getting an email from somewhere that kept telling me you would not deliver the items I ordered. I was confused and almost declined the payment on my credit card. I waited it out and everything was great. My daughter says the new women's shirt material is a little thinner than she likes but the rest of the order was good quality. Thank you.

Reason I chose this business:

Yes. I would order again from you.

Thumbnail of user meghanh163
1 review
0 helpful votes
  • Send Message
August 30th, 2024
Verified purchase

I did finally receive my order. I would say that you guys need to work on communication better and customer service. I order this is the very beginning of August and just got it. I never once got an email from you guys or a tracking number and it was extremely hard trying to figure out where to look and how to find my order which never happened! I am thankful for finally getting it and great quality!

No one could help me because I didn’t have an order number. Again as I stated before you should be emailing people and contacting them!

Service
Thumbnail of user teaganc14
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

The site was easy to use and there were so many options for different sports, designs, and schools! Shipping was fast, all items were fairly priced, and the quality of the product exceeded my standards. Overall very pleased with the purchase :)

Reason I chose this business:

I would absolutely recommend Prep Sportswear to a friend!

Thumbnail of user kristiel81
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

It was very good. The only thing I wish you had were some more plus size options in the women's wear. Other than that everything we've ever ordered has always been high-quality.

Reason I chose this business:

Absolutely! And they have ordered as well!

Thumbnail of user keah4
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

It was a good experience. The product came as ordered though the women's cotton XL shirt ran small. Delivery took longer than desired but overall I am satisfied.

Thumbnail of user dianef1526
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

The hooded, full zip, sweatshirt I ordered to wear to my grandsons' football games (JV and Varsity players) is awesome. Fits well, bright colors, warm, and good price.

Thumbnail of user rodneyb516
1 review
0 helpful votes
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September 16th, 2024
Verified purchase
• Updated review

Easy to place&pay for my order for the sweatshirts, I ordered 2womens t-shirts & I had no e-mail telling me anything so checked my bank account & there had been a cleared draft so then I started checking with prep sportswear took me awhile to figure out what I needed to do left a email got a response telling me it had been sent

Went well as I explained took a few days for a response due to a holiday

Service
Very east & I do not order on line
April 3rd, 2024
Verified site experience
• Previous review
Reason I chose this business:

Have ordered before & we really like the quality

Easygoing thanks
September 21st, 2023
Verified site experience
• Previous review
Reason I chose this business:

Was simple for me to use

Love the quality of the t-shirts & the designs need...
September 2nd, 2023
Verified purchase
• Previous review

Love the quality of the t-shirts & the designs need more v- neck options for women

Reason I chose this business:

Already have my family shopping from you

Thumbnail of user larryj946
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

The shipping date changed a few times and we were worried we were not going to get our shirts in time. It would have helped if I could call to get an update, but you don't give a number to call.

No number to call.

Service
Thumbnail of user peytonb63
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

Overall good. It arrived faster than expected. Although we understand the cost, we wish it was a bit less but otherwise, we are happy with the product and may order more.

Thumbnail of user victorl575
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

Site made it easy to customize my order. Received the order in a timely manner. Very positive experience!
Just wish you had the current falcons logo, which is similar to that of the Atlanta Falcons.

Reason I chose this business:

Found it on the internet

Thumbnail of user janeg927
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

Received good items. However after purchase, did not give me auto-tracking availability. I had to email the company on the ETA of my orders. Windy road to get to email the company.

Not a great ETA of the order. 10 bus day receipt

Service
Thumbnail of user joyb658
1 review
1 helpful vote
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July 28th, 2024
Verified purchase

Was shipped quickly. Of good quality. Impressed. Only issue was some colors were not available in sizes I would have ordered. I would have ordered more. Nice quality product and like ability to personalize with name on back.

Thumbnail of user pattiw248
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

My sweatshirt turned out awesome! The material is great and I will definitely order from this site again! Thank you for getting it to me in a timely manner!

Reason I chose this business:

Absolutely I would!

Thumbnail of user heidic430
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase

First time customer, I'm super impressed with the quality of the clothing. You don't see this high quality very often. I'm definitely a happy customer.

Service
Thumbnail of user valerieg622
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

I ordered several different items for my son's Community College...hats, sweatshirts, t-shirts and a Polo shirt. Every item was just as described and great quality!

Reason I chose this business:

Yes! I would definitely recommend Prep Sportswear and will order from them again soon!

Thumbnail of user gracem984
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

It was excellent!
My sweatshirt arrived in a timely manner once I ordered it.
It looks great, and feels so comfy!
I can't wait to show it off to my friends and spread some community college pride!

Thumbnail of user tamarag375
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

I ordered 8 high school tee shirts reppin the Glendale High School District, here in AZ. They came in a timely manner and at a good price. Definitely will order from this site again.

Reason I chose this business:

Most definitely!

Thumbnail of user thomasi640
1 review
0 helpful votes
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August 13th, 2024
Verified purchase

Excellent selection! My order was perfect and looks great! The customer support team reach out to me to make sure that my order was correct prior to processing. I am very pleased with this product!

Reason I chose this business:

Needed some sports gear.

Service
Thumbnail of user crystalh911
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

Easy to order, fast delivery! I will definitely order more for my family! The detail came as ordered!

Reason I chose this business:

I have already recommended PS to other parents and friends

Thumbnail of user sonyat133
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

Excellent service love ordering with them. Very fast easy to use would definitely recommend to a friend.

Thumbnail of user fredrica7
1 review
0 helpful votes
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July 28th, 2024
Verified purchase

The only issue causing less than a perfect review was some scattered stitching in the hat embroidery.

All three items were as described and pictured on website. Thank you.

Thumbnail of user mariaz1033
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

Your women size runs small but I am happy with your customer service because they were able to solve my problem and get me a shirt that will fit me

Fast response and fast at solving problems

Service

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From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

Business History

Prep Sportswear® was launched in 2003 as the flagship brand of Sportswear Inc. Prep Sportswear is a consumer brand manufacturer and e-commerce leader in the school, college, youth sports, and active lifestyle markets.

Company Representative

Thumbnail of user christophera479
Chris A.
Typically does not respond to reviews

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4.5
12,101 reviews
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