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    Prep Sportswear

Prep Sportswear

Overview

Prep Sportswear has a rating of 4.5 stars from 13,017 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prep Sportswear most frequently mention good quality, customer service, and timely manner. Prep Sportswear ranks 1st among Sportswear sites.

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Positive reviews (last 12 months): 88.2%
Positive
1,763
Neutral
119
Negative
117
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85,637 reviews

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Reviews (13,017)

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Reviews that mention popular keywords

customer service (480) shopping experience (114) quality product (189) quality material (70) delivery time (64) phone number (34) return policy (36) confirmation email (22) credit card (22)
Thumbnail of user seanh751
Texas
1 review
0 helpful votes
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March 12th, 2023
Verified purchase

I just felt there was little information on the status. I couldn't even find the confirmation email a week or two afterwards. I thought it got lost. But it showed up

Date of experience: February 10, 2023

Thumbnail of user barbp157
Wisconsin
1 review
0 helpful votes
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June 24th, 2023
Verified purchase

I was a little hesitant in purchasing at first, but the quality is great, and the delivery time was super. Got here in time for grad gifts; they loved them. Thanks!

Date of experience: June 24, 2023

Thumbnail of user tinab1237
Georgia
1 review
0 helpful votes
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March 22nd, 2023
Verified purchase

Great service love the options. Best quality. Love the colors and the rapid delivery. My son loves his new hoodie. So much better than I expected. I will be ordering more

Reason I chose this business:

Son in college

Date of experience: March 22, 2023

Thumbnail of user brianb4243
Ohio
1 review
0 helpful votes
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August 23rd, 2023
Verified purchase

I wish some of the products had more details on sizing, I'm in between a medium and a large, so it's always a crapshoot on how shirts and sweatshirts will fit.

Reason I chose this business:

I was looking for some spirit gear for my kids' high school teams.

Date of experience: August 23, 2023

Thumbnail of user georgeannc5
New York
1 review
0 helpful votes
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January 26th, 2022
Verified purchase

Great stuff! What a great company so understanding. I had a little bit of a problem and they fixed it for me I would definitely use them again and again

Service

Date of experience: January 26, 2022

Thumbnail of user fayb49
Pennsylvania
1 review
0 helpful votes
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July 26th, 2021
Verified purchase

On my first order I had made a mistake. They advised that one item would be removed and I should reorder that item. I placed a reorder with additional items.

Advised as above to reorder the mistake.

Reason I chose this business:

It was for my grandson. I heard he likes it very much.

Service

Date of experience: July 26, 2021

Thumbnail of user theresac723
Georgia
2 reviews
0 helpful votes
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January 29th, 2023
Verified purchase
• Updated review

The site is very easy to use and has a large selection for just about any school that might exist. I will order again. I think I might order for my high school.

Reason I chose this business:

Needed extra shirts

Date of experience: January 29, 2023

It was very smooth
January 29th, 2022
Verified site experience
• Previous review

Date of experience: January 29, 2022

Thumbnail of user peterj941
New Hampshire
1 review
0 helpful votes
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January 9th, 2022
Verified purchase

I made my order december 5th. It took a while before I heard any status on it but efter a week did i finally hear that it was ready for to be delivered and then it came the day after that.

Date of experience: January 9, 2022

Thumbnail of user annemarieb50
Virginia
1 review
0 helpful votes
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September 1st, 2021
Verified purchase
• Updated review

Quick and easy. Didn't like having to pay for shipping. An option to ship for free to the school would be nice.
Hoody is very nice! Soft material, child loves it.

Reason I chose this business:

School only took check/cash, no debit card, so ordered online.

Date of experience: September 1, 2021

Quick and easy
August 12th, 2021
Verified site experience
• Previous review

Quick and easy. Didn't like having to pay for shipping. An option to ship for free to the school would be nice.

Reason I chose this business:

School only took check/cash, no debit card, so ordered online.

Date of experience: August 12, 2021

Thumbnail of user nicholasm734
Ohio
1 review
0 helpful votes
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April 24th, 2022
Verified purchase

Color of school colors for sweatshirt was still incorrect. They did fix the other shirt. But it was a lot of money to have the incorrect color. Still not pleased.

Customer service was nice and redid order but still sent out incorrect

Service

Date of experience: March 25, 2022

Thumbnail of user amberk597
Alaska
1 review
0 helpful votes
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September 14th, 2023
Verified purchase

Very easy to find the schools I needed to find. Huge plus that this site already knows the mascot/colors. Very easy to customize. Will be back for more. THANK YOU!

Reason I chose this business:

I am not sure - but I think I was sent to this link when I looked up a certain school's merchandise shop. However I found it - I'm glad I did.

Date of experience: September 14, 2023

Thumbnail of user lorih1272
Pennsylvania
1 review
0 helpful votes
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November 14th, 2023
Verified purchase

It took forever for my order to be delivered and the shirt ended up being too small. Since I can't return it, I am out the money and can't use the shirt.

Date of experience: October 15, 2023

Thumbnail of user benjaminm706
West Virginia
1 review
0 helpful votes
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December 7th, 2022
Verified purchase

It was good, but took a while. Package was in good condition, but took forever to ship. That would be my only criticism, but this site was very easy to work with and navigate as well.

Date of experience: December 7, 2022

Thumbnail of user kenc766
California
1 review
0 helpful votes
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March 12th, 2023
Verified purchase

It took awhile for the shirt to arrive, but it was Christmas break. The shirt looks great. The collar around the neck doesn't fit well. Seems like it bunches in the back.

Date of experience: February 10, 2023

Thumbnail of user russellr416
Texas
1 review
0 helpful votes
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February 10th, 2023
Verified purchase

It took longer than I expected. But I enjoyed the sweat shirt once I got it. Today, I discovered two holes. I was told it would be replaced. That it a relief.

Discovered two holes in the sweatshirt. Contacted service representative. It is being replaced.

Service

Date of experience: February 10, 2023

Thumbnail of user karenv785
California
1 review
0 helpful votes
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August 15th, 2021
Verified purchase
• Updated review

Excellent ordered my daughter some more collage shirts and her girlfriend collage shirt for birthday and her dad collage sweatshirt thank you great quality and fast shipping.

Reason I chose this business:

Daughter collage and friends birthdayLove it

Date of experience: August 15, 2021

Love the different styles
July 26th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Daughter collage and friends birthday

Date of experience: July 26, 2021

Thumbnail of user christiner1387
West Virginia
1 review
0 helpful votes
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June 27th, 2022
Verified purchase

The quality of the items is very poor and they're very small. I am very disappointed. I previously ordered from here a few times. I would really like to return the items.

Reason I chose this business:

I have in the past. But really not happy with this last order.

Date of experience: May 28, 2022

Thumbnail of user amyar2
Texas
1 review
0 helpful votes
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November 21st, 2022
Verified purchase

My experience with them was very easy and fast, the steps to order whatever your ordering is simple to understand and also the customization is fairly easy.

Date of experience: November 21, 2022

Thumbnail of user karaw104
Florida
1 review
0 helpful votes
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November 24th, 2021
Verified purchase

I got my first item but my second item was sold out and all of my friends who ordered the same thing got that shirt. I don't believe I was ever refunded

Date of experience: October 25, 2021

Thumbnail of user patsyb171
Virginia
1 review
0 helpful votes
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June 27th, 2023
Verified purchase

I appreciate the great service. Rep was very helpful in correcting the order due to my mistake. In addition the order was delivery quickly. Good quality product.

Service

Date of experience: June 27, 2023

Thumbnail of user komeshaj
Illinois
1 review
0 helpful votes
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August 31st, 2022
Verified purchase

Website was a bit misleading. A certain style/color was advertised but when I went to choose that style/color it was not available. If that was not the case, would've given 5 stars

Date of experience: August 31, 2022

Thumbnail of user anthonyl1538
Italy
1 review
0 helpful votes
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April 18th, 2023
Verified purchase
• Updated review

I had an issue shipping to an overseas address, the customer support contacted me quickly and sorted my issue. I just received my order and appreciate it!

Customer service was responsive and quick, thanks for the item!

Service

Date of experience: April 18, 2023

No option for APO AE shipping address
April 27th, 2023
Verified site experience
• Previous review

Date of experience: March 28, 2023

Thumbnail of user christineo638
Michigan
1 review
0 helpful votes
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February 7th, 2022
Verified purchase

The quality of the shirt was okay, but the graphic was not straight. I did not have time to reorder before Christmas and didn't want to go through the hassle of returning.

Date of experience: January 8, 2022

Thumbnail of user jessicah2551
Montana
1 review
0 helpful votes
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November 18th, 2023
Verified purchase

I was impressed with how fast I received my order. The quality of my product was good and the variety of options was great. We will be ordering again.

Date of experience: November 18, 2023

Thumbnail of user caroleb439
Hawaii
1 review
0 helpful votes
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February 17th, 2023
Verified purchase

It was easy to order from the site, and I received my order quickly! It was nice to be able to choose the style I wanted so easily. Shirt was a perfect fit and well made.

Date of experience: February 17, 2023

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From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

Business History

Prep Sportswear® was launched in 2003 as the flagship brand of Sportswear Inc. Prep Sportswear is a consumer brand manufacturer and e-commerce leader in the school, college, youth sports, and active lifestyle markets.

Company Representative

Thumbnail of user christophera479
Chris A.
Typically does not respond to reviews

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