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    Prep Sportswear

Prep Sportswear

Overview

Prep Sportswear has a rating of 4.5 stars from 13,005 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prep Sportswear most frequently mention good quality, customer service, and timely manner. Prep Sportswear ranks 1st among Sportswear sites.

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Positive reviews (last 12 months): 88.1%
Positive
1,753
Neutral
118
Negative
118
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85,572 reviews

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Reviews (13,005)

Rating

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Reviews that mention popular keywords

customer service (479) shopping experience (113) quality product (189) quality material (70) delivery time (64) phone number (34) return policy (36) confirmation email (22) credit card (22)
Thumbnail of user angelad993
Texas
1 review
0 helpful votes
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August 20th, 2021
Verified purchase
• Updated review

First time customer. I did not receive a discount code at time of purchase for email sign up. That was the only glitch so far.

Reason I chose this business:

Best price found for item that I was looking for. The site had items for my school that most sites do not sell.

Date of experience: August 20, 2021

First time customer
July 31st, 2021
Verified site experience
• Previous review

First time customer. I did not receive a discount code at time of purchase for email sign up. That was the only glitch so far.

Reason I chose this business:

Best price found for item that I was looking for.

Date of experience: July 31, 2021

Thumbnail of user nicholasd605
Arizona
1 review
0 helpful votes
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May 9th, 2023
Verified purchase

Very quick selection and editing process followed by an even faster shipping and delivery! Legit the best website I have ordered a custom shirt from.

Date of experience: May 9, 2023

Thumbnail of user benjaminb854
Maine
1 review
0 helpful votes
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October 21st, 2023
Verified purchase

Absolutely love the gear. One comment, the price when i checked out and what was charged to my card were two different numbers.

Date of experience: October 21, 2023

Thumbnail of user megank303
Minnesota
1 review
0 helpful votes
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February 18th, 2022
Verified purchase
• Updated review

Prep Sportswear provides high quality products and if you have any concerns connect with them and they will work hard to resolve your issues.

Very courteous with a strong desire to resolve any concerns.

Service

Date of experience: February 18, 2022

High Shipping Cost
January 4th, 2022
Verified site experience
• Previous review

* Prep Sportswear attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: December 5, 2021

Steep shipping costs
January 4th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Google search

Date of experience: December 5, 2021

Thumbnail of user garyh2127
Maryland
1 review
0 helpful votes
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September 13th, 2023
Verified purchase

Process fairly easy but doesn't tell you how much shipping is or what the total purchase price and estimated delivery date is. That's critical IMO.

Reason I chose this business:

Nothing else available.

Service

Date of experience: September 13, 2023

Thumbnail of user michelew590
Michigan
1 review
0 helpful votes
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December 15th, 2023
Verified purchase

I needed a sweatshirt for my grandson for the college. He has decided to attend next year. Everything was done well.

Date of experience: December 15, 2023

Thumbnail of user mikew2579
Arkansas
1 review
0 helpful votes
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December 26th, 2023
Verified purchase

Took nearly 3 weeks to get the orders filled. That was disappointing. Very satisfied with the product after we received it.

Handled professionally and courteously.

Service

Date of experience: December 15, 2023

Thumbnail of user pamelap1523
Indiana
1 review
0 helpful votes
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September 14th, 2022
Verified purchase

Also, good quality, just wish was a little more flexible on being able to change the print from the 2 lines put in originally.

Date of experience: September 14, 2022

Thumbnail of user sharrono5
Minnesota
1 review
0 helpful votes
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April 17th, 2023
Verified purchase

Th T shirt is sized completely wrong. It was way too small for me even though I actually ordered the next size up from my regular size.

Date of experience: March 18, 2023

Thumbnail of user jenap21
Nevada
1 review
0 helpful votes
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November 12th, 2022
Verified purchase

Your offer of 25 percent off doesn't apply after I gave you my e mail

Also, it would be nice if you offered kids sizes

Date of experience: November 12, 2022

Thumbnail of user jessek322
Texas
1 review
0 helpful votes
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September 17th, 2023
Verified purchase

It was easy to customise and everything worked out as expected. I would just like a estimate of how long it will take next time

Date of experience: September 17, 2023

Thumbnail of user suzanneb839
Pennsylvania
1 review
0 helpful votes
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February 10th, 2023
Verified purchase

I got on the site, ordered what I needed for my grandson and it arrive a few weeks later. We are very satisfied.

Date of experience: February 10, 2023

Thumbnail of user dollyp18
Washington
1 review
0 helpful votes
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October 14th, 2021
Verified purchase

Items are great- love them and get lots of comments. Shipping and Arrival time could be faster but understand the delays also. Thanks!

Reason I chose this business:

Previous order from last year and I like how you can change the sport on what you order. Reasonable prices as well

Service

Date of experience: September 14, 2021

Thumbnail of user gezab1
Ohio
1 review
0 helpful votes
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November 21st, 2022
Verified purchase

Products ordered were as stated and represented on the site. Shipping time was reasonable for customized clothing, I believe it was 2-3 weeks.

Date of experience: November 21, 2022

Thumbnail of user melissas2178
Indiana
1 review
0 helpful votes
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February 6th, 2022
Verified purchase

Even when the postal service lost my packages PS was a willing to work with me on recovering it and getting a replacement.

The postal service lost my package. PS was willing to help recover or replace it.

Reason I chose this business:

Yes! I love the material of my shirt and the design is good.

Service

Date of experience: February 6, 2022

Thumbnail of user sandyh589
Pennsylvania
1 review
0 helpful votes
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December 21st, 2022
Verified purchase
• Updated review

The shirt runs extremely small. It is a gift and it will barely fit my grandchild. I think your size chart needs updated.

Questioning delay. It was Fine

Service

Date of experience: November 21, 2022

Good -no problems
September 24th, 2022
Verified site experience
• Previous review

Date of experience: September 24, 2022

Thumbnail of user jaimeb175
Virginia
1 review
0 helpful votes
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February 6th, 2022
Verified purchase

The shirt that I purchased was just advertised, bright colors and a good material. Emails keep me updated on the shipping progress. Thanks

Date of experience: February 6, 2022

Thumbnail of user nicolew1383
New York
1 review
0 helpful votes
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January 7th, 2022
Verified purchase

Great quality however when I purchase again the long sleeve tee shrinks so would order a size bigger But overall a happy customer

Date of experience: January 7, 2022

Thumbnail of user colinc276
Connecticut
1 review
0 helpful votes
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January 27th, 2022
Verified purchase

Great! The service was really good and they got back to me super quick when I need assistance. The product is high quality

Service

Date of experience: January 27, 2022

Thumbnail of user kimberlyh1948
Massachusetts
1 review
0 helpful votes
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January 12th, 2023
Verified purchase

Great selections! Found my high school from 40 years ago. Ordered, quality is excellent! So blessed to have found this site, Thank you

Reason I chose this business:

To find my school that isn't a school anymore since the 1980's

Date of experience: January 12, 2023

Thumbnail of user heidic279
Pennsylvania
1 review
0 helpful votes
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April 27th, 2022
Verified purchase

I love the over all experience. Products are true to size and arrive in a timely manner. Also the material is so soft

Service

Date of experience: April 27, 2022

Thumbnail of user rj418
District of Columbia
1 review
0 helpful votes
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April 19th, 2023
Verified purchase

It was good. There used to be a much bigger selection of items, but that seems to have waned over the years, unfortunately.

Reason I chose this business:

Maybe. Not all schools are available, and some styles are limited, so it depends.

Date of experience: April 19, 2023

Thumbnail of user sharonv974
Iowa
1 review
0 helpful votes
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August 5th, 2022
Verified purchase

I had no problems whatsoever with my merchandise choices, services or delivery. I very much appreciate the specialty emblems and logos they offer.

Date of experience: August 5, 2022

Thumbnail of user seteonev
California
1 review
0 helpful votes
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October 27th, 2023
Verified purchase
• Updated review

Would be nice if more designs and also the stitching on the hat was too bunched together so it is ok looking.

Reason I chose this business:

Sure if my friend was looking for something simple

Date of experience: October 20, 2023

Would be nice if more designs
September 28th, 2023
Verified site experience
• Previous review
Reason I chose this business:

My school’s mascot

Date of experience: September 28, 2023

Easy peasy lemon squeezey
October 18th, 2022
Verified purchase
• Previous review

Easy peasy lemon squeezey. The entire experience was very efficient and user-friendly. They were great selections of products which made it more fun to shop.

Date of experience: October 18, 2022

Thumbnail of user jennifers1586
Pennsylvania
2 reviews
1 helpful vote
  • Send Message
January 18th, 2022
Verified purchase
• Updated review

Shipping charges high

One of the sweatshirts' letter is ironed on wrinkled.
I have emailed customer support but have not received a response.

Contacted them 3 times. Twice about the delay in my order. They guaranteed I would receive it before Christmas and refunded my shipping charges. The third time was concerning the wrinkled logo on the sweatshirt. I have not received a response yet.

Reason I chose this business:

Not at this time

Service

Date of experience: December 19, 2021

Shipping charges high
November 14th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Discount and selection

Date of experience: November 14, 2021

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From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

Business History

Prep Sportswear® was launched in 2003 as the flagship brand of Sportswear Inc. Prep Sportswear is a consumer brand manufacturer and e-commerce leader in the school, college, youth sports, and active lifestyle markets.

Company Representative

Thumbnail of user christophera479
Chris A.
Typically does not respond to reviews

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