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    Prep Sportswear

Prep Sportswear

Overview

Prep Sportswear has a rating of 4.5 stars from 13,000 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prep Sportswear most frequently mention good quality, customer service, and timely manner. Prep Sportswear ranks 1st among Sportswear sites.

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Positive reviews (last 12 months): 88.2%
Positive
1,750
Neutral
117
Negative
118
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85,565 reviews

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Reviews (13,000)

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Reviews that mention popular keywords

customer service (479) shopping experience (113) quality product (189) quality material (70) delivery time (64) phone number (34) return policy (36) confirmation email (22) credit card (22)
Thumbnail of user thomasi426
Maine
1 review
0 helpful votes
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March 31st, 2022
Verified purchase
• Updated review

My 2nd time ordering via your online store…pleased with how easy it is! Also very happy with the graphics and color coordination. Thanks

Reason I chose this business:

You make the custom items I want in high quality materials and ship quickly.

Quality

Date of experience: March 31, 2022

First time ordering at this site and found it simple...
February 22nd, 2022
Verified site experience
• Previous review

First time ordering at this site and found it simple and fast!

Reason I chose this business:

William B Ide is my tenth great grandfather and you guys had the gear…so happy the Adobe Park is still thriving as I haven’t been to visit since 1984!

Date of experience: February 22, 2022

Thumbnail of user nb314
West Virginia
1 review
0 helpful votes
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March 13th, 2023
Verified purchase

Overall it was a good experience, the quality of my hoodies is great. Just need to take items you can't make anymore off the website.

Service

Date of experience: February 11, 2023

Thumbnail of user marcot140
New York
1 review
0 helpful votes
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October 25th, 2023
Verified purchase

Your no return policy is for the birds...this shirt was not custom printed...there are many just like it in the Cortland book store

Date of experience: September 25, 2023

Thumbnail of user sandyr468
Vermont
1 review
0 helpful votes
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October 15th, 2023
Verified purchase

The product I purchased is nice quality. Glad there was a note on female t-shirt that it runs small. Site was easy to maneuver.

Date of experience: October 15, 2023

Thumbnail of user davidf4425
Michigan
1 review
0 helpful votes
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August 30th, 2023
Verified purchase

My daughter who is a Sophmore this year was able to select her items and order online and we received our shipment timely. Thank you.

Date of experience: August 30, 2023

Thumbnail of user glennac35
Texas
1 review
0 helpful votes
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December 5th, 2022
Verified purchase

The band hoodie looks great. It's a Christmas gift for my grandson, so the verdict is still out on fit and what he thinks.

Date of experience: December 5, 2022

Thumbnail of user suzannet657
New York
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

The sweatshirt was quite a bit smaller. A 2x women fits my average size 11 year old. I will not order from this site again.

Sent an email and never heard back

Service

Date of experience: December 5, 2022

Thumbnail of user glennap9
Michigan
1 review
0 helpful votes
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August 30th, 2021
Verified purchase

First 3 shirts I ordered were too small (Size L). But, will keep them anyway. Reordering 2 XL. Quality of shirts was real nice. Gp xxoo

Reason I chose this business:

To reorder.

Service

Date of experience: August 30, 2021

Thumbnail of user christinem2493
California
1 review
0 helpful votes
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December 5th, 2022
Verified purchase
• Updated review

Easy and quickly navigatable Only issue is that majority of my team could not order their customized items because the sizes available were only XS or XXL.

Received an automated response that directed me to a "facts" type page that did not address our issues.

Reason I chose this business:

Price and reviews matched our needs. Hopefully it will arrive in time for our first game!:-)

Service

Date of experience: December 5, 2022

Easy and quickly navigatable
October 31st, 2022
Verified site experience
• Previous review
Reason I chose this business:

Price and reviews matched our needs. Hopefully it will arrive in time for our first game!:-)

Date of experience: October 31, 2022

Thumbnail of user shannonf309
Indiana
1 review
0 helpful votes
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October 16th, 2021
Verified purchase

Shipping was more delayed than I anticipated but I do understand that covid life is definitely different in many aspects of our daily lives

Just questioned shipping delays. They responded in a reasonable amount of time.

Reason I chose this business:

Product is great.

Service

Date of experience: October 16, 2021

Thumbnail of user deborahd1964
Texas
1 review
0 helpful votes
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February 15th, 2023
Verified purchase

Thank you for getting it here so fast, my grandson is a freshman and he is "walkin on sunshine" with his new shirts.

Wish I could have spoken to a person...I am 64 years old and I like to hear that everything is in process

Service

Date of experience: February 15, 2023

Thumbnail of user brandib339
Texas
1 review
0 helpful votes
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July 31st, 2023
Verified purchase

Fast & easy! My PQC shirt arrived just in time for an event. The quality of the material was top-notch and very soft.

Reason I chose this business:

Looking for quality product to rep my school spirit

Date of experience: July 31, 2023

Thumbnail of user robinh902
North Carolina
1 review
0 helpful votes
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May 2nd, 2022
Verified purchase

It was good the shipping was fast. I would definitely say order up in sizes for hoodies and T-shirts as they run small.

Date of experience: May 2, 2022

Thumbnail of user amyq
New Jersey
2 reviews
13 helpful votes
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June 17th, 2022
Verified purchase

The shirts run very small unfortunately! The 2x does not fit my husband. It barely fits me and I am an XL normally.

Date of experience: June 17, 2022

Thumbnail of user amberw796
Illinois
1 review
0 helpful votes
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September 17th, 2022
Verified purchase

Pretty expensive and after I placed my $158 order with a 25% discount applied and the next day I got an email with 30% off that I can't use and wish I had before the order was placed.

Reason I chose this business:

Yes. Better than Josten's

Date of experience: September 17, 2022

Thumbnail of user cherylj683
California
1 review
0 helpful votes
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February 10th, 2023
Verified purchase
• Updated review

We had lots of options to choose from and many different color combinations and fonts. My granddaughter loves her new gray hoodie!

Date of experience: February 10, 2023

Easy to use and many good options
December 22nd, 2022
Verified site experience
• Previous review

Date of experience: December 22, 2022

Thumbnail of user shaunnab9
Massachusetts
1 review
0 helpful votes
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February 12th, 2023
Verified purchase

Ordered it and it came in a reasonable amount of time. No problems. Enjoyed the many options for customizing my own shirt.

Date of experience: February 12, 2023

Thumbnail of user cassidyh31
Colorado
1 review
0 helpful votes
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April 9th, 2022
Verified purchase
• Updated review

This our second order- great designs. Although we wish for the MSU designs on black they had some blue in them too.

Reason I chose this business:

We wanted to order some school gear.

Quality

Date of experience: April 9, 2022

It was a little cold fusing at first
November 8th, 2021
Verified site experience
• Previous review

It was a little cold fusing at first. But figured it out and got things ordered. Didn't have the logo my daughter wanted for her school but got something as close as possible.

Reason I chose this business:

They had my daughters school apparel and logo.

Date of experience: November 8, 2021

Thumbnail of user jacques46
Illinois
1 review
0 helpful votes
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November 14th, 2021
Verified purchase

It was fine except for so much out of stock. This vendor makes it easy to buy the grandkids school support clothing.

Reason I chose this business:

Previous shopper

Date of experience: November 14, 2021

Thumbnail of user jefferym224
California
1 review
0 helpful votes
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February 3rd, 2022
Verified purchase

Ordering was fine but it took a long time to receive and I wasn't really happy with the quality of the shirt.

Date of experience: January 4, 2022

Thumbnail of user karlm163
North Carolina
1 review
1 helpful vote
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November 10th, 2020

I've never written a review before nor have have I complained to the BBB, but now I found myself doing both, Why? Well, before I continue, let me just say that I've worked in customer service before so I would never degrade this profession. But Prep Sportswear is absolutely bad at reaching out to there customers... Horrible! I placed an order on 10/16/20,1 order and I haven't received it yet (11/10/20)... But this is how Prep Sportswear handles the situation... On 10/23/20 I recieved an email stating; (Our team has found that an item(s) in your recent Prep Sportswear Order # did not pass our quality control standards. We want you to be happy with your purchase and have started the process of recreating your product. Your new Order # is. You will receive an email notifying you once the shipment has left our facility.

Please contact Customer Service if you would like any further assistance in editing your order.)
I'm pretty sure everyone else seen this msg recently... Anyways, I give it more than 7 - 10 business days like they advertise, and nothing... I contacted Customer Service through email & I haven't received any reply as of today 11/20/20...
Funny thing is that I was just reviewing why Prep Sportswear customer's are giving them 5 stars... All clearly works for Prep Sportswear or family/friends of Prep Sportswear because all they talked about was how great customer service is & how they received their items on time or before time... lol And even funnier, the reviews were written almost everyday going back... Trying to out do the bad with the good. Well I guess you have to write some more Prep Sportswear...
Well I wish my complaint was over, but its not, on 11/6/20 I recieved the same bull s h i t email with a new Order #... guess I won't receive my 1 item until next year, & I can't cancel and my cc been charged already...
So, if you don't mind waiting for months, go ahead and shop with Prep Sportswear, but this is my last... I will never recommend.
Hope this helps

Date of experience: November 10, 2020

Thumbnail of user martyc144
Illinois
4 reviews
0 helpful votes
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March 13th, 2023
Verified purchase
• Updated review

Easy process. Good selection. I may buy more. But white/long sleeve tshirt seems pretty thin material. Probably good for Florida weather, though.

Reason I chose this business:

I inquired where I could buy Viera baseball t's. Yes, I would recommend Prep Sportswear.

Date of experience: March 13, 2023

Easy process
March 1st, 2023
Verified site experience
• Previous review

Easy process. Good selection.

Reason I chose this business:

I inquired where I could buy Viera baseball t's.

Date of experience: March 1, 2023

Thumbnail of user caroles149
California
2 reviews
0 helpful votes
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December 25th, 2023
Verified purchase

Ordered online. Was simply. I will tell my friends about your products and more.
My grandson loves his new hoodie.

Reason I chose this business:

Wait was easy to order and came quickly!

Date of experience: December 25, 2023

Thumbnail of user geoffs156
Indiana
1 review
0 helpful votes
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August 31st, 2023
Verified purchase

Love the product. Wish I would have got alittle bigger because it's slightly tight around the sleeves but that's about it.

Reason I chose this business:

Yes. Loved my stuff

Date of experience: August 31, 2023

Thumbnail of user lydiam220
Texas
1 review
0 helpful votes
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November 29th, 2021
Verified purchase

All good, but I do not like the sneaky little check mark boxes that sign you up for tons of unwanted emails-which I now have to opt out of... sheesh.

Date of experience: November 29, 2021

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From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

Business History

Prep Sportswear® was launched in 2003 as the flagship brand of Sportswear Inc. Prep Sportswear is a consumer brand manufacturer and e-commerce leader in the school, college, youth sports, and active lifestyle markets.

Company Representative

Thumbnail of user christophera479
Chris A.
Typically does not respond to reviews

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