• Bookmark

    Prep Sportswear

Prep Sportswear

Overview

Prep Sportswear has a rating of 4.5 stars from 12,986 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prep Sportswear most frequently mention good quality, customer service, and timely manner. Prep Sportswear ranks 1st among Sportswear sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 88.2%
Positive
1,743
Neutral
117
Negative
116
View ratings trends

Instant Feedback

85,543 reviews

24
See all photos
How would you rate Prep Sportswear?

Reviews (12,986)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (479) shopping experience (113) quality product (189) quality material (70) delivery time (63) phone number (34) return policy (36) confirmation email (22) credit card (22)
Thumbnail of user kimr882
Ohio
1 review
0 helpful votes
  • Send Message
April 10th, 2022
Verified purchase

The service was good the products are awesome the quality of the merchandise is very good delivery time was fast had no problems will do this again

Reason I chose this business:

Son going to college there

Quality

Date of experience: April 10, 2022

Thumbnail of user chadc355
Missouri
2 reviews
0 helpful votes
  • Send Message
November 14th, 2023
Verified purchase
• Updated review

One of the sweatshirts (tight end) was good quality. The "javelin" sweatshirt's graphics were very cheap looking.

Reason I chose this business:

Maybe … it’s always hit or miss with this company, and they’re not very consistent.

Date of experience: October 15, 2023

Website is antiquated and not user friendly
March 1st, 2022
Verified site experience
• Previous review

Date of experience: January 30, 2022

Thumbnail of user mareh7
Minnesota
1 review
0 helpful votes
  • Send Message
November 13th, 2023
Verified purchase

Very disappointed in the quality of the sweatshirt. The team name is a transfer rather than stitched.

Date of experience: October 14, 2023

Thumbnail of user jessicas2752
Ohio
1 review
0 helpful votes
  • Send Message
April 14th, 2022
Verified purchase

The website was easy to use and had many options.
One of the shirts that had the school name on the chest was a little off center.

Date of experience: March 15, 2022

Thumbnail of user jacquelined488
Oklahoma
1 review
0 helpful votes
  • Send Message
November 2nd, 2021
Verified purchase

The shirts were great. The delivery was very slow. And after one wear I folded one of my shirts and the iron on is already peeling off.

Reason I chose this business:

I liked my shirts till I folded one of the and the iron on stuck to its self and peeled up... so I can’t wear the shirt again

Date of experience: October 3, 2021

Thumbnail of user richardh3560
California
1 review
0 helpful votes
  • Send Message
January 14th, 2024
Verified purchase
• Updated review

Shopping was good. This sweatshirt was not as heavy in quality as the previous sweatshirt I purchased before

They responded when I was not able to connect with the government link.

Service

Date of experience: January 14, 2024

First order was not good at all
February 11th, 2023
Verified purchase
• Previous review

First order was not good at all. However you recovered and sent a better product

The rep took care of the issue

Service

Date of experience: February 11, 2023

Thumbnail of user kevinl2632
Wisconsin
1 review
0 helpful votes
  • Send Message
December 24th, 2023
Verified purchase

Experience was good but the mesh cap I ordered is too small. It is sold as one size fits all but it is too small for me. Thankyou.

Service

Date of experience: December 24, 2023

Thumbnail of user jakerar
Georgia
1 review
0 helpful votes
  • Send Message
March 29th, 2022
Verified purchase

My overall experience with Prep Sportswear was awesome. My package came on time and was delivered to me when it was expected to arrive.

Date of experience: March 29, 2022

Thumbnail of user brendaf1169
Maine
1 review
0 helpful votes
  • Send Message
February 10th, 2023
Verified purchase

Although the item that I ordered was printed incorrectly, customer service was great to work with and remade the item. Thoroughly pleased with it.

Item replaced in a timely manner.

Service

Date of experience: February 10, 2023

Thumbnail of user terryb1745
Minnesota
1 review
0 helpful votes
  • Send Message
January 1st, 2024
Verified purchase

My purchase came quicker than expected. It was a very high quality sweatshirt and my grandson was very happy.

Date of experience: January 1, 2024

Thumbnail of user waltf18
Georgia
1 review
0 helpful votes
  • Send Message
August 17th, 2021
Verified purchase
• Updated review

Have ordered many items for myself, friends, and family. Very easy to navigate and love the option to custom make items to your taste.

Reason I chose this business:

Easy to use, custom option and variety of choices.

Date of experience: August 17, 2021

Have ordered many items for myself, friends, and family
July 27th, 2021
Verified site experience
• Previous review

Have ordered many items for myself, friends, and family. Very easy to navigate and love the option to custom make items to your taste.

Reason I chose this business:

Easy to use, custom option and variety of choices.

Date of experience: July 27, 2021

Thumbnail of user joannh276
Washington
1 review
0 helpful votes
  • Send Message
February 1st, 2022
Verified purchase

Package was lost in transit, replacement was sent & arrived, then original order arrived a week later.

Service

Date of experience: February 1, 2022

Thumbnail of user elenad147
New Jersey
0 reviews
0 helpful votes
  • Send Message
January 3rd, 2022
Verified purchase

Easy to navigate website and the order was received quickly. The shirt is sized just right and is very comfortable and has good weight.

Date of experience: January 3, 2022

Thumbnail of user susanb5642
Connecticut
1 review
0 helpful votes
  • Send Message
August 12th, 2023
Verified purchase

Web site excellent, ordering ease also excellent. Turn around was way quicker than expected. Product quality excellent

Reason I chose this business:

Absolutely will be recommending to friends.

Date of experience: August 12, 2023

Thumbnail of user irmah60
Texas
1 review
0 helpful votes
  • Send Message
February 13th, 2023
Verified purchase

I love what I ordered. The quality of the shirt material is outstanding and the cap is great too. Very happy with my order.

Reason I chose this business:

Yes because the online ordering process was fast and easy and you will be very happy with the quality of the material.

Date of experience: February 13, 2023

Thumbnail of user micho1
Maryland
1 review
0 helpful votes
  • Send Message
August 19th, 2021
Verified purchase
• Updated review

The lack of standard USPS shipping is disturbing. But for those who needed the product as soon as possible this is great for them.

The service member that spoke to me did a very good job at helping me and explained a few things that I was unsure about.

Reason I chose this business:

My school chose you and I am satisfied ;)

Service

Date of experience: August 19, 2021

The lack of standard USPS shipping is disturbing
July 30th, 2021
Verified site experience
• Previous review
Reason I chose this business:

My school chose you and I am satisfied ;)

Date of experience: July 30, 2021

Thumbnail of user gailm526
California
1 review
0 helpful votes
  • Send Message
September 15th, 2021
Verified purchase

Entire experience was easy and fast. Thank you. I appreciated the discount code. I will buy a sweatshirt when you issue another discount code.

Reason I chose this business:

I am an elementary school teacher and needed extra shirts for Fridays. I was glad to see options.

Date of experience: September 15, 2021

Thumbnail of user krism300
Utah
1 review
0 helpful votes
  • Send Message
May 25th, 2022
Verified purchase

Shirt and sweater are awesome.
The hat was bent-up pretty bad, and a lot larger than expected. Other than that, the quality was great.

Date of experience: May 25, 2022

Thumbnail of user kenneths868
Idaho
1 review
0 helpful votes
  • Send Message
August 4th, 2021
Verified purchase
• Updated review

Signed up for discount and provided email. Never received a code nor saw a place in the shopping process to enter a discount code.

Date of experience: August 4, 2021

Signed up for discount and provided email
August 20th, 2021
Verified site experience
• Previous review

Signed up for discount and provided email. Never received a code nor saw a place in the shopping process to enter a discount code.

Date of experience: July 21, 2021

Thumbnail of user melissat563
New York
4 reviews
0 helpful votes
  • Send Message
April 22nd, 2022
Verified purchase

Easy order process with a great selection. Prep Sportswear seems to have a larger selection than a lot of the other college sportswear vendors.

Date of experience: April 22, 2022

Thumbnail of user veronicag277
Mississippi
1 review
0 helpful votes
  • Send Message
August 3rd, 2021
Verified purchase

I love my shirt. I had a problem with the first order however it was corrected immediately and my new order was shipped expeditiously.

Awesome and expeditiously.

Service

Date of experience: August 3, 2021

Thumbnail of user gabel40
Alaska
1 review
0 helpful votes
  • Send Message
January 12th, 2022
Verified purchase

Apparel arrived early and was the quality that we expected. It was really cool to be able to customize the apparel on this site.

Date of experience: January 12, 2022

Thumbnail of user dennise272
Michigan
1 review
0 helpful votes
  • Send Message
July 15th, 2022
Verified purchase

Everything shipped quickly, was of quality and was easy to shop through/make adjustments to on the website.

Date of experience: July 15, 2022

Thumbnail of user christ1192
California
1 review
0 helpful votes
  • Send Message
January 3rd, 2022
Verified purchase

Loved the product and matched up to exactly what I ordered. School colors and logos matched perfectly.

Date of experience: January 3, 2022

Thumbnail of user margep17
Minnesota
1 review
0 helpful votes
  • Send Message
January 27th, 2023
Verified purchase

This experience was quick and easy! I was impressed with the quality and variety of sportswear gear.

Reason I chose this business:

I needed gear with my school name on it!

Date of experience: January 27, 2023

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

Business History

Prep Sportswear® was launched in 2003 as the flagship brand of Sportswear Inc. Prep Sportswear is a consumer brand manufacturer and e-commerce leader in the school, college, youth sports, and active lifestyle markets.

Company Representative

Thumbnail of user christophera479
Chris A.
Typically does not respond to reviews

How do I know I can trust these reviews about Prep Sportswear?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Prep Sportswear?