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    Prep Sportswear

Prep Sportswear

Ratings On Other Platforms

Trustpilot
4.3 / 5
ResellerRatings
4.1 / 5
Better Business Bureau
4.4 / 5
Corporate Values

Overview

Prep Sportswear has a rating of 4.5 stars from 12,905 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prep Sportswear most frequently mention good quality, customer service, and timely manner. Prep Sportswear ranks 1st among Sportswear sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 88.2%
Positive
1,686
Neutral
113
Negative
112
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85,453 reviews

24
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How would you rate Prep Sportswear?
Top Positive Review

“I love your products and have ordered often, however,...”

Christine B.
1/7/25

I love your products and have ordered often, however, I find that products run small. In a most recent email I wrote to customer service regarding my concerns of an XL zip up. I was told to measure the sweatshirts dimensions and send reply with the findings. I'm uncertain why I was asked to do that. Being so close to Christmas I opted to give the zip-up to another person as a gift instead of the individual it was intended for as it would not have fit them.

Date of experience: 12/28/24
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Top Critical Review

“I would have liked to see an example of what I ordered...”

Danielle W.
1/2/25

I would have liked to see an example of what I ordered with customized choices. As it turned out. I ordered my items personalized. They didn't come with my sons last name or number. So I was pretty disappointed. My husband ordered one for himself and it came with the personalization. So I'm kind of confused why mine did not.

Date of experience: 12/23/24
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Reviews (12,905)

Rating

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Other

Reviews that mention popular keywords

customer service (477) shopping experience (113) quality product (185) quality material (70) delivery time (63) phone number (34) return policy (36) confirmation email (22) credit card (22)
Thumbnail of user teresas1048
Alabama
1 review
0 helpful votes
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August 26th, 2021
Verified purchase

Out of stock on everything I wanted
Not true to suze. Too small
Not good quality material.

Reason I chose this business:

Ordered before

Date of experience: August 26, 2021

Thumbnail of user miked1461
Pennsylvania
1 review
0 helpful votes
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November 14th, 2021
Verified purchase

It was fine... I received what was ordered. Will order again when my other niece starts college.

Reason I chose this business:

It's nice. Shirt fit true to size

Date of experience: October 15, 2021

Thumbnail of user cynthiad955
Florida
1 review
0 helpful votes
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September 1st, 2021
Verified purchase
• Updated review

Very easy to choose size, color and logo. Was very pleased with the shirts when they arrived!

Reason I chose this business:

Like them very much.

Date of experience: September 1, 2021

Very easy to choose size, color and logo
August 11th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Just came up when googled.

Date of experience: August 11, 2021

Thumbnail of user sandrar1344
Ohio
1 review
0 helpful votes
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August 30th, 2021
Verified purchase

Ordering was easy. Only issues were items that just came up on sale were already sold out.

Reason I chose this business:

Purchased before

Date of experience: August 30, 2021

Thumbnail of user karene1510
Michigan
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

The printing on my shirt was not done correctly, I sent an image in my last message.

I'm not sure yet, still working on correcting my order.

Service

Date of experience: December 5, 2022

Thumbnail of user dorisl111
Maine
2 reviews
0 helpful votes
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September 28th, 2021
Verified purchase
• Updated review

Very easy on line shopping. I don't like your policy of no exchanges. Your clothes runs small.

I only sent an e-mail.

Reason I chose this business:

For my grandson. Runs too small and cannot exchange. Because of your policy I will not order again.

Service

Date of experience: August 29, 2021

Very easy on line shopping
August 8th, 2021
Verified site experience
• Previous review
Reason I chose this business:

For my grandson.

Date of experience: August 8, 2021

Thumbnail of user maryp2877
New York
1 review
0 helpful votes
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September 25th, 2022
Verified purchase

I love all your products. This is the third time I've purchased some thing from your website.

Reason I chose this business:

I needed to replace a sweatshirt that was purchased awhile ago, that was given to someone to wear and never returned.

Service

Date of experience: September 25, 2022

Thumbnail of user amandab2277
Illinois
1 review
0 helpful votes
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March 28th, 2022
Verified purchase

I found the website ordered the clothes and they were here in a reasonable amount of time

Date of experience: March 28, 2022

Thumbnail of user davidw5018
Florida
1 review
0 helpful votes
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March 24th, 2022
Verified purchase

All very good! Very easy and arrived faster than expected. Was glad there were so many choices

Date of experience: March 24, 2022

Thumbnail of user staciet48
Alabama
2 reviews
0 helpful votes
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December 15th, 2022
Verified purchase
• Updated review

It was easy and great. Quality of product was good. Sizes are a little smaller than usual.

Date of experience: December 15, 2022

The clothing is very small for the size ordered
December 27th, 2022
Verified purchase
• Previous review

The clothing is very small for the size ordered. It is also made of shrinkable fabric.

Date of experience: November 27, 2022

Thumbnail of user jimmyb304
California
1 review
0 helpful votes
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March 27th, 2022
Verified purchase

Just took a while to ship, didn't give an estimate of arrival till a week after order.

Date of experience: February 25, 2022

Thumbnail of user erich1946
Arkansas
1 review
0 helpful votes
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August 24th, 2022
Verified purchase
• Updated review

The order took very little effort to process and the cap I ordered arrived with warp speed.

Reason I chose this business:

Insofar as I ever recommend any kind of goods or services to friends, sure.

Date of experience: August 24, 2022

Order was quick and easy
July 20th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Did a Google search and found what I was looking for.

Date of experience: July 20, 2022

Thumbnail of user denniso197
Massachusetts
1 review
0 helpful votes
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April 12th, 2022
Verified purchase
• Updated review

Grandfather coached this team…only year in NFL…only place I've been able to find the team merchandise

Quality

Date of experience: April 12, 2022

Grandfather coached Hartford Blues in 1926…. Only year...
February 20th, 2022
Verified site experience
• Previous review

Grandfather coached Hartford Blues in 1926…. Only year in NFL…. This is the only place I've found this gear!

Date of experience: February 20, 2022

Easy to follow…. Now see how delivery and products are...
December 14th, 2021
Verified site experience
• Previous review

Easy to follow…. Now see how delivery and products are for that last star.

Reason I chose this business:

Only place I’ve been able to get this team’s apparel.

Date of experience: December 14, 2021

This part was easy…. Now the real test..
November 16th, 2021
Verified site experience
• Previous review

This part was easy…. Now the real test..

Reason I chose this business:

Only place I saw this team sweatshirt available.

Date of experience: November 16, 2021

Thumbnail of user pattyh350
Indiana
1 review
0 helpful votes
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October 16th, 2021
Verified purchase

I wasn't given an eta in my order and feel that it took way longer to finally receive it (4 weeks)

Reason I chose this business:

I am happy with it

Date of experience: October 16, 2021

Thumbnail of user jamesm6670
Ohio
1 review
0 helpful votes
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May 28th, 2022
Verified purchase

The gray shorts that I ordered that are 3XL are more like 5 or 6XL. They are huge and I will never be able to wear them

Date of experience: April 28, 2022

Thumbnail of user gloriap332
Virginia
1 review
0 helpful votes
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December 31st, 2021
Verified purchase

Great experience: I ordered the T-shirt and the color of the name of the college(Clark Atlanta) should have been a darker red.

Reason I chose this business:

Yes, I would with those minor changes stated in" my experience".

Date of experience: December 31, 2021

Thumbnail of user chrisb2658
Pennsylvania
1 review
0 helpful votes
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December 14th, 2021
Verified purchase

I had a decal that was put on the shirt crooked and they made it right with a replacement.

I had a decal that was put on too high and crooked and they are making it right with a replacement.

Service

Date of experience: December 14, 2021

Thumbnail of user cynthiah1694
Louisiana
1 review
0 helpful votes
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September 9th, 2022
Verified purchase

The shirt was exactly what I wanted, fit well andTurned out great and plus it was a quick delivery.

Date of experience: September 9, 2022

Thumbnail of user waynes541
California
1 review
0 helpful votes
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August 8th, 2021
Verified purchase
• Updated review

It took a while but the hat came to me yesterday. I have no idea why is took 20 days to get here.

Reason I chose this business:

I like the hat you sent!

Service

Date of experience: August 8, 2021

I accidently found you online
July 20th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Liked the impression of my school

Date of experience: July 20, 2021

Thumbnail of user dwayneb114
Georgia
1 review
0 helpful votes
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October 9th, 2021
Verified purchase

It took longer to get to me then I liked but other than that it's good.

Date of experience: October 9, 2021

Thumbnail of user maryr2378
Ohio
1 review
0 helpful votes
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November 6th, 2021
Verified purchase

The order is not correct. Customer service will not respond with an address to return it

I can’t get a response

Reason I chose this business:

It is too small and I don’t like it

Service

Date of experience: October 7, 2021

Thumbnail of user sandraj987
New York
1 review
0 helpful votes
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December 26th, 2021
Verified purchase

No problems ordering, but it was a gift for my granddaughter, so I shipped it direct.

Date of experience: December 26, 2021

Thumbnail of user ileanam36
Florida
1 review
0 helpful votes
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November 10th, 2022
Verified purchase

Great! The order took a little longer than expected but the result is satisfactory. Thank you!

Reason I chose this business:

I work for Lely high school

Date of experience: November 10, 2022

Thumbnail of user scottm2038
California
1 review
0 helpful votes
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October 7th, 2021
Verified purchase

Fast delivery. Web site was very ease to use. Picture of gear was what we received.

Reason I chose this business:

We like the gear

Date of experience: October 7, 2021

Thumbnail of user anissad15
Virginia
1 review
0 helpful votes
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March 18th, 2022
Verified purchase

Easy order, checkout and received items on time. I would happily order again in the future.

Reason I chose this business:

My daughter is graduating this year and I wanted to get shirts.

Date of experience: March 18, 2022

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From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

Business History

Prep Sportswear® was launched in 2003 as the flagship brand of Sportswear Inc. Prep Sportswear is a consumer brand manufacturer and e-commerce leader in the school, college, youth sports, and active lifestyle markets.

Company Representative

Thumbnail of user christophera479
Chris A.
Typically does not respond to reviews

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