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    Prep Sportswear

Prep Sportswear

Ratings On Other Platforms

Trustpilot
4.3 / 5
ResellerRatings
4.1 / 5
Better Business Bureau
4.4 / 5
Corporate Values

Overview

Prep Sportswear has a rating of 4.5 stars from 12,905 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prep Sportswear most frequently mention good quality, customer service, and timely manner. Prep Sportswear ranks 1st among Sportswear sites.

Proactively asks for customer feedback

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Positive reviews (last 12 months): 88.2%
Positive
1,686
Neutral
113
Negative
112
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85,453 reviews

24
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How would you rate Prep Sportswear?
Top Positive Review

“I love your products and have ordered often, however,...”

Christine B.
1/7/25

I love your products and have ordered often, however, I find that products run small. In a most recent email I wrote to customer service regarding my concerns of an XL zip up. I was told to measure the sweatshirts dimensions and send reply with the findings. I'm uncertain why I was asked to do that. Being so close to Christmas I opted to give the zip-up to another person as a gift instead of the individual it was intended for as it would not have fit them.

Date of experience: 12/28/24
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Top Critical Review

“I would have liked to see an example of what I ordered...”

Danielle W.
1/2/25

I would have liked to see an example of what I ordered with customized choices. As it turned out. I ordered my items personalized. They didn't come with my sons last name or number. So I was pretty disappointed. My husband ordered one for himself and it came with the personalization. So I'm kind of confused why mine did not.

Date of experience: 12/23/24
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Reviews (12,905)

Rating

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Other

Reviews that mention popular keywords

customer service (477) shopping experience (113) quality product (185) quality material (70) delivery time (63) phone number (34) return policy (36) confirmation email (22) credit card (22)
Thumbnail of user carlm515
Illinois
1 review
0 helpful votes
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November 12th, 2021
Verified purchase

So far everything is fine. Just need to know the approximate date of arrival of purchase.

Date of experience: November 12, 2021

Thumbnail of user hollyo67
New Jersey
1 review
0 helpful votes
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October 22nd, 2021
Verified purchase

The sweatshirts looked good and arrived in a timely manner. I am pleased with the order!

Date of experience: October 22, 2021

Thumbnail of user maryr2816
New York
3 reviews
0 helpful votes
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April 1st, 2022
Verified purchase

Great company to deal with! It was easy to place the order and prices were reasonable.

Prep Sportwear was very accommodating, even though the error was on my part,

Service

Date of experience: April 1, 2022

Thumbnail of user dianeh1831
Pennsylvania
1 review
0 helpful votes
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December 5th, 2022
Verified purchase

Easy site to use and fast shipping! Merchandise is of good quality and fits as expected.

Date of experience: December 5, 2022

Thumbnail of user debrac537
Oklahoma
3 reviews
0 helpful votes
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March 24th, 2022
Verified purchase

Easy to order. Waited a bit to get that in. Most are delivering within 2 weeks.

Date of experience: March 24, 2022

Thumbnail of user brandic220
Oregon
1 review
0 helpful votes
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May 30th, 2022
Verified purchase

The experience was simple and easy. My gear arrived within days and is a great quality!

Reason I chose this business:

Yes, I already have!

Date of experience: May 30, 2022

Thumbnail of user delaneym26
New York
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

My items came so much quicker than I thought they would and i was very impressed.

Reason I chose this business:

Absolutely!

Date of experience: June 1, 2022

Thumbnail of user nzingah1
Florida
1 review
0 helpful votes
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December 11th, 2021
Verified purchase

It was fast and easy to decide what design to but on my sweatshirt. Great experience!

Date of experience: December 11, 2021

Thumbnail of user everetta42
Canada
2 reviews
0 helpful votes
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November 21st, 2022
Verified purchase

Easy to order. Quick delivery. Product was not as good quality as expected for the cost.

Date of experience: November 21, 2022

Thumbnail of user cynthiab1751
South Carolina
1 review
0 helpful votes
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December 13th, 2021
Verified purchase

Ok. It was easy to place the order! It is a Christmas gift for my husband.

Person was really helpful!

Service

Date of experience: December 13, 2021

Thumbnail of user damonw14
Florida
2 reviews
0 helpful votes
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November 16th, 2021
Verified purchase
• Updated review

I wish there were more options/styles to choose from. However, the website is easy to explore.

Reason I chose this business:

I wanted quality merchandise from my university.

Date of experience: November 16, 2021

The website is easy to navigate
October 20th, 2021
Verified site experience
• Previous review

The website is easy to navigate. I wish there was a way to store information so that I do not have to type everything in each time.

Reason I chose this business:

It was the only place I could find the clothing I was looking for.

Date of experience: October 20, 2021

Thumbnail of user omarg118
Pennsylvania
1 review
0 helpful votes
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October 12th, 2021
Verified purchase

My experience was excellent, I also had a lot of fun shopping for my schools shirts!

Service

Date of experience: October 12, 2021

Thumbnail of user larmontl
Tennessee
1 review
0 helpful votes
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August 27th, 2022
Verified purchase

You can see that the press was too high and it shows everything on the shirt.

Date of experience: July 28, 2022

Thumbnail of user charlesd1267
Texas
1 review
0 helpful votes
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August 6th, 2021
Verified purchase

Good job on the quality attention to detail of the printing and shirt itself. Thank you.

Reason I chose this business:

Always good quality and good service

Date of experience: August 6, 2021

Thumbnail of user johneced
Colorado
1 review
0 helpful votes
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June 3rd, 2022
Verified purchase

Easy to navigate site. Took longer to receive my order than expected, but overall good experience

Date of experience: June 3, 2022

Thumbnail of user autumnr65
Michigan
2 reviews
0 helpful votes
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September 6th, 2022
Verified purchase

Came quick and nice quality. True to size fit. Haven't washed it yet to determine shrinkage.

Date of experience: September 6, 2022

Thumbnail of user christinas1432
New York
1 review
0 helpful votes
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November 21st, 2022
Verified purchase

Placing the order was fine. The shipping did take long other than that products were good

Date of experience: November 21, 2022

Thumbnail of user ravim95
Canada
1 review
0 helpful votes
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December 21st, 2022
Verified purchase

The delivery was very late and not traceable.And also i had to pay extra on delivery.

Service

Date of experience: November 21, 2022

Thumbnail of user frankt932
Pennsylvania
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

Online shopping. Easy to use.
I do not have 50 characters worth of things to say

Date of experience: November 22, 2022

Thumbnail of user heatherh1746
Florida
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

Was perfect and would order again. Love the fact that they have all the different schools

They were busy and took a little bit to contact me back but they did so all was good

Service

Date of experience: November 22, 2022

Thumbnail of user roxannab15
Illinois
1 review
0 helpful votes
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February 10th, 2022
Verified purchase

It was very easy to find what I was looking for and the prices are reasonable.

Reason I chose this business:

Because they have UPR attire.

Date of experience: February 10, 2022

Thumbnail of user benb866
North Carolina
1 review
0 helpful votes
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August 15th, 2021
Verified purchase

It took a little longer than I expected. Very good quality. Fits great and looks great.

Date of experience: August 15, 2021

Thumbnail of user candacec184
Arizona
1 review
0 helpful votes
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August 12th, 2021
Verified purchase
• Updated review

Easy, simple ordering form that doesn't have any hidden parts that need to be filled in.

Reason I chose this business:

I have order from Prep Sportswear for years. I always receive positive comments about the shirts I've ordered. The quality is great. Shirts last for years and the print/design is still intact.

Date of experience: August 12, 2021

Easy, simple ordering form that doesn't have any hidden...
July 23rd, 2021
Verified site experience
• Previous review

Easy, simple ordering form that doesn't have any hidden parts that need to be filled in.

Reason I chose this business:

I have order from Prep Sportswear for years. I always receive positive comments about the shirts I've ordered. The quality is great. Shirts last for years and the print/design is still intact.

Date of experience: July 23, 2021

Thumbnail of user nereydac4
California
1 review
0 helpful votes
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May 6th, 2022
Verified purchase

It was so easy to place my order and the quality was better than I expected.

Reason I chose this business:

I've used it in the past and have had a great experience every time.

Reason I chose this product:

I wanted to support my school with a custom item.

Quality

Date of experience: May 6, 2022

Thumbnail of user lisac3274
California
1 review
0 helpful votes
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March 7th, 2022
Verified purchase

Very good quality shirts that my husband enjoys so much that I got him a replacement.

Date of experience: March 7, 2022

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From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

Business History

Prep Sportswear® was launched in 2003 as the flagship brand of Sportswear Inc. Prep Sportswear is a consumer brand manufacturer and e-commerce leader in the school, college, youth sports, and active lifestyle markets.

Company Representative

Thumbnail of user christophera479
Chris A.
Typically does not respond to reviews

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