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    Prep Sportswear

Prep Sportswear

Ratings On Other Platforms

Trustpilot
4.3 / 5
ResellerRatings
4.1 / 5
Better Business Bureau
4.4 / 5
Corporate Values

Overview

Prep Sportswear has a rating of 4.5 stars from 12,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prep Sportswear most frequently mention good quality, customer service, and timely manner. Prep Sportswear ranks 1st among Sportswear sites.

Proactively asks for customer feedback

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Positive reviews (last 12 months): 88.3%
Positive
1,683
Neutral
112
Negative
112
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85,445 reviews

24
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How would you rate Prep Sportswear?
Top Positive Review

“I love your products and have ordered often, however,...”

Christine B.
1/7/25

I love your products and have ordered often, however, I find that products run small. In a most recent email I wrote to customer service regarding my concerns of an XL zip up. I was told to measure the sweatshirts dimensions and send reply with the findings. I'm uncertain why I was asked to do that. Being so close to Christmas I opted to give the zip-up to another person as a gift instead of the individual it was intended for as it would not have fit them.

Date of experience: 12/28/24
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Top Critical Review

“I would have liked to see an example of what I ordered...”

Danielle W.
1/2/25

I would have liked to see an example of what I ordered with customized choices. As it turned out. I ordered my items personalized. They didn't come with my sons last name or number. So I was pretty disappointed. My husband ordered one for himself and it came with the personalization. So I'm kind of confused why mine did not.

Date of experience: 12/23/24
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Reviews (12,900)

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Reviews that mention popular keywords

customer service (477) shopping experience (113) quality product (185) quality material (70) delivery time (63) phone number (34) return policy (36) confirmation email (22) credit card (22)
Thumbnail of user loric1085
California
1 review
0 helpful votes
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December 5th, 2022
Verified purchase

Great! We loved them! So comfy and warm! We will order again when needed

Date of experience: December 5, 2022

Thumbnail of user pamelar1004
Tennessee
1 review
0 helpful votes
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October 25th, 2021
Verified purchase

I am very satisfied with the product. It looked like what the picture showed.

Date of experience: October 25, 2021

Thumbnail of user carold1446
New Jersey
1 review
0 helpful votes
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April 3rd, 2022
Verified purchase

No problems ordering. I read the reviews which helped me order the correct size.

Date of experience: April 3, 2022

Thumbnail of user robind521
Virginia
1 review
0 helpful votes
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December 12th, 2021
Verified purchase

Everything went very smooth. Everything was as I expected, will order from them again.

Date of experience: December 12, 2021

Thumbnail of user peggyh506
Washington
1 review
0 helpful votes
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December 11th, 2021
Verified purchase

Lot of items out of stock, maybe have a way to notify when available.

Reason I chose this business:

Had my school mascot

Date of experience: December 11, 2021

Thumbnail of user maryj3158
New York
1 review
0 helpful votes
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December 7th, 2022
Verified purchase

I received my order very quickly and the website was very easy to use.

Reason I chose this business:

Yes, I would

Date of experience: December 7, 2022

Thumbnail of user tinyahb
Michigan
1 review
0 helpful votes
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April 7th, 2022
Verified purchase

Everything came fast and was exactly as purchased. Came within a week or two.

Date of experience: April 7, 2022

Thumbnail of user marchellem5
Kentucky
1 review
0 helpful votes
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May 8th, 2022
Verified purchase
• Updated review

Paid 63 for 2 shirts the quality is cheap faded shirts disappointing/ small size

Reason I chose this business:

No quality no good and expensive price

Date of experience: April 8, 2022

Great selection
March 4th, 2022
Verified site experience
• Previous review

Date of experience: March 4, 2022

Thumbnail of user janew591
Michigan
1 review
0 helpful votes
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October 26th, 2021
Verified purchase

Easy to order on site. Longer wait for product due to supply chain issues.

Easy to use contact and received prompt response.

Reason I chose this business:

Great quality!

Service

Date of experience: October 26, 2021

Thumbnail of user aubriet2
Iowa
1 review
0 helpful votes
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October 12th, 2021
Verified purchase

Processing and delivery was longer than stated on the website but gear was nice.

Date of experience: October 12, 2021

Thumbnail of user damondf1
Indiana
1 review
0 helpful votes
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October 2nd, 2021
Verified purchase

Great, very professional and very kind. I will do business with you again soon.

Date of experience: October 2, 2021

Thumbnail of user kenzov4
Texas
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

I like them, it fits well and the exact expectation. Good color and material.

Date of experience: November 22, 2022

Thumbnail of user artp66
Texas
2 reviews
0 helpful votes
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August 3rd, 2021
Verified purchase
• Updated review

I really like the high school concept.And the customer service has been great thanks

Had problem with the size of a sweatshirt and they took care of it with no problem

Reason I chose this business:

You need to expand on it

Service

Date of experience: August 3, 2021

Not enough stuff
August 31st, 2021
Verified site experience
• Previous review

Date of experience: August 1, 2021

Thumbnail of user jamesd4158
Washington
1 review
0 helpful votes
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November 21st, 2022
Verified purchase

As advertised and to me quickly. Very satisfied and this is my second order.

Date of experience: November 21, 2022

Thumbnail of user charlottew237
Georgia
1 review
0 helpful votes
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August 3rd, 2021
Verified purchase

I love the quality of the T-shirts. They was delivered in a timely manner.

Reason I chose this business:

I love them!

Date of experience: August 3, 2021

Thumbnail of user keitht386
Florida
1 review
0 helpful votes
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July 22nd, 2022
Verified purchase

Easy site navigation and good user interface to be able to customize my order.

Date of experience: July 22, 2022

Thumbnail of user albertad21
New Hampshire
1 review
0 helpful votes
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November 21st, 2022
Verified purchase

It was quick and easy to use! The quality of the merchandise is superb.

Date of experience: November 21, 2022

Thumbnail of user andreac487
California
2 reviews
0 helpful votes
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December 21st, 2022
Verified purchase

I love the product. However, it took a long time to get the order.

Date of experience: November 21, 2022

Thumbnail of user kellyc1148
Virginia
1 review
0 helpful votes
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December 14th, 2021
Verified purchase

Everything was great! My order came quickly and the ordering process was very easy!

Date of experience: December 14, 2021

Thumbnail of user abbiek18
Ohio
1 review
0 helpful votes
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November 19th, 2022
Verified purchase

I wanted to change the color of the letters, but didn't see that option

Reason I chose this business:

It was the most affordable

Date of experience: November 19, 2022

Thumbnail of user tomz358
Florida
1 review
0 helpful votes
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March 20th, 2022
Verified purchase

Quick and accurate delivery of my order, the quality of work is very good

Date of experience: March 20, 2022

Thumbnail of user carmenn113
Iowa
1 review
0 helpful votes
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March 9th, 2022
Verified purchase

Great.we live the clothes and appreciate the help online too. Have. A great day.

Perfect.

Service

Date of experience: March 9, 2022

Thumbnail of user rikkik5
Texas
1 review
0 helpful votes
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March 7th, 2022
Verified purchase

The clothing is not true to size. Would definitely recommend sizing up a size.

Date of experience: February 5, 2022

Thumbnail of user robertl3199
Missouri
1 review
0 helpful votes
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February 4th, 2022
Verified purchase

Received on time and was exactly what I ordered. Good quality and fit perfect

Reason I chose this business:

Absolutely.

Date of experience: February 4, 2022

Thumbnail of user anneb1014
Missouri
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

So many great designs to choose from & very easy to navigate the site!

Date of experience: November 22, 2022

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From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

Business History

Prep Sportswear® was launched in 2003 as the flagship brand of Sportswear Inc. Prep Sportswear is a consumer brand manufacturer and e-commerce leader in the school, college, youth sports, and active lifestyle markets.

Company Representative

Thumbnail of user christophera479
Chris A.
Typically does not respond to reviews

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