• Bookmark

    Prep Sportswear

Prep Sportswear

Ratings On Other Platforms

Trustpilot
4.3 / 5
ResellerRatings
4.1 / 5
Better Business Bureau
4.4 / 5
Corporate Values

Overview

Prep Sportswear has a rating of 4.5 stars from 12,892 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prep Sportswear most frequently mention good quality, customer service, and timely manner. Prep Sportswear ranks 1st among Sportswear sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 88.3%
Positive
1,679
Neutral
111
Negative
111
View ratings trends

Instant Feedback

85,436 reviews

24
See all photos
How would you rate Prep Sportswear?
Top Positive Review

“I love your products and have ordered often, however,...”

Christine B.
1/7/25

I love your products and have ordered often, however, I find that products run small. In a most recent email I wrote to customer service regarding my concerns of an XL zip up. I was told to measure the sweatshirts dimensions and send reply with the findings. I'm uncertain why I was asked to do that. Being so close to Christmas I opted to give the zip-up to another person as a gift instead of the individual it was intended for as it would not have fit them.

Date of experience: 12/28/24
See positive reviews
Top Critical Review

“I would have liked to see an example of what I ordered...”

Danielle W.
1/2/25

I would have liked to see an example of what I ordered with customized choices. As it turned out. I ordered my items personalized. They didn't come with my sons last name or number. So I was pretty disappointed. My husband ordered one for himself and it came with the personalization. So I'm kind of confused why mine did not.

Date of experience: 12/23/24
See critical reviews

Reviews (12,892)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (476) shopping experience (113) quality product (185) quality material (70) delivery time (63) phone number (34) return policy (36) confirmation email (22) credit card (22)
Thumbnail of user kalliea3
California
1 review
0 helpful votes
  • Send Message
July 21st, 2022
Verified purchase

I had a great experience. My shirt came quickly and was exactly as I had customized it.

Reason I chose this business:

I absolutely would

Date of experience: July 21, 2022

Thumbnail of user stephaniem2400
New Jersey
1 review
0 helpful votes
  • Send Message
December 13th, 2021
Verified purchase

Easy to shop! Lots to choose from and shopping was on time!

Reason I chose this business:

Looking for college attire

Date of experience: December 13, 2021

Thumbnail of user brendanm189
New York
1 review
0 helpful votes
  • Send Message
May 2nd, 2022
Verified purchase

Lots of options with ability to customize. Good options at reasonable prices.

Date of experience: May 2, 2022

Thumbnail of user kenp450
Wisconsin
1 review
0 helpful votes
  • Send Message
November 16th, 2021
Verified purchase

Ordering is quick and easy and there are a variety of colors and designs to choose from.

Reason I chose this business:

Appearance and cost.

Date of experience: November 16, 2021

Thumbnail of user abigaild131
Illinois
1 review
0 helpful votes
  • Send Message
May 10th, 2022
Verified purchase

I really like the sweatshirt I ordered, love the reviews also because it helped me with sizing!

Quality

Date of experience: May 10, 2022

Thumbnail of user shaneo70
California
1 review
0 helpful votes
  • Send Message
May 1st, 2022
Verified purchase

Fast and reliable. Product cam in good shape and packaging was secure.

Date of experience: May 1, 2022

Thumbnail of user teresas1104
Texas
1 review
0 helpful votes
  • Send Message
November 25th, 2021
Verified purchase

It took some time to get my product but once I got it it was beautifully made

I was inquiring on when I would be receiving my order

Service

Date of experience: October 26, 2021

Thumbnail of user chrisp2054
Canada
1 review
0 helpful votes
  • Send Message
November 21st, 2022
Verified purchase

Thanks for the fast service

We got the cloths and are great.

Date of experience: November 21, 2022

Thumbnail of user kathleend1387
South Carolina
1 review
0 helpful votes
  • Send Message
November 21st, 2022
Verified purchase

My granddaughter loves her sweatshirt! Great intro to represent her High School!

Date of experience: November 21, 2022

Thumbnail of user lynnem361
New York
1 review
0 helpful votes
  • Send Message
November 21st, 2022
Verified purchase

Pleased I got the outfit for my grand daughter who plays volleyball. She will love the outfit

Date of experience: November 21, 2022

Thumbnail of user sylviab409
Texas
1 review
0 helpful votes
  • Send Message
November 21st, 2022
Verified purchase

Took way to long to deliver. Fitbit after the season was over

Date of experience: November 21, 2022

Thumbnail of user patriciat1803
Maryland
2 reviews
0 helpful votes
  • Send Message
December 21st, 2022
Verified purchase

Sweatshirt I ordered was too small for my grandchild - cut too narrow.

Reason I chose this business:

No, because things are not returnable if they don’t fit.

Date of experience: November 21, 2022

Thumbnail of user matthewf932
Indiana
1 review
0 helpful votes
  • Send Message
November 21st, 2022
Verified purchase

Good products but had to wait a long time to receive them.

Date of experience: November 21, 2022

Thumbnail of user keeganh13
Washington
1 review
0 helpful votes
  • Send Message
January 30th, 2022
Verified purchase

Website is easy to navigate and fun to design own sports wear.

Reason I chose this business:

Stumbled across it

Date of experience: January 30, 2022

Thumbnail of user maxk152
New York
1 review
0 helpful votes
  • Send Message
July 22nd, 2022
Verified purchase

I was very happy with delivery time and item that I purchased.

Date of experience: July 22, 2022

Thumbnail of user cynthiaw1305
Texas
1 review
0 helpful votes
  • Send Message
August 4th, 2021
Verified purchase

Great experience and super fast shipping. Everything arrived correctly and on time

Date of experience: August 4, 2021

Thumbnail of user bradleyg198
Nebraska
1 review
0 helpful votes
  • Send Message
September 13th, 2022
Verified purchase

Nice fit, comfortable. Lots of nice designs and style to choose from.

Date of experience: September 13, 2022

Thumbnail of user seand480
Georgia
2 reviews
0 helpful votes
  • Send Message
April 7th, 2022
Verified purchase

The shirts in the hats fit great and are definitely good price.

Date of experience: April 7, 2022

Thumbnail of user kimberlyr1156
Utah
1 review
0 helpful votes
  • Send Message
November 11th, 2021
Verified purchase

Date of experience: October 12, 2021

Thumbnail of user mayr48
North Carolina
1 review
0 helpful votes
  • Send Message
November 22nd, 2022
Verified purchase

Easy ordering! Fast delivery! It is nice, my grandson will love it

Reason I chose this business:

To get a school sweatshirt for my grandson

Date of experience: November 22, 2022

Thumbnail of user russellc259
New York
1 review
0 helpful votes
  • Send Message
August 5th, 2021
Verified purchase
• Updated review

Good selection of items with sizing requirements chart. Quick verification of order.

Date of experience: August 5, 2021

Good selection of items with sizing requirements chart
July 22nd, 2021
Verified site experience
• Previous review

Good selection of items with sizing requirements chart. Quick verification of order.

Date of experience: July 22, 2021

Thumbnail of user bettyk699
Michigan
1 review
0 helpful votes
  • Send Message
February 1st, 2022
Verified purchase

Very nice website and lot of styles and fabric to choose from.

Reason I chose this business:

Looking for a hockey Tshirt for my grandson who will be playing college hockey and we were directed to this website.

Date of experience: February 1, 2022

Thumbnail of user melvynv2
California
2 reviews
0 helpful votes
  • Send Message
November 21st, 2022
Verified purchase

Order took longer than expected, but I was satisfied with my order.

Date of experience: November 21, 2022

Thumbnail of user caroll1728
North Carolina
1 review
0 helpful votes
  • Send Message
September 3rd, 2022
Verified purchase
• Updated review

Easy to order. True to size. Delivery was quite fast after ordering.

Reason I chose this business:

Class reunion in September

Date of experience: September 3, 2022

Easy to order
July 30th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Class reunion in September

Date of experience: July 30, 2022

Thumbnail of user lisal3065
Texas
1 review
0 helpful votes
  • Send Message
November 21st, 2022
Verified purchase

Though shipping did take some time, I did enjoy the finished product!

Date of experience: November 21, 2022

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

Business History

Prep Sportswear® was launched in 2003 as the flagship brand of Sportswear Inc. Prep Sportswear is a consumer brand manufacturer and e-commerce leader in the school, college, youth sports, and active lifestyle markets.

Company Representative

Thumbnail of user christophera479
Chris A.
Typically does not respond to reviews

How do I know I can trust these reviews about Prep Sportswear?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Prep Sportswear?