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    Prep Sportswear

Prep Sportswear

Ratings On Other Platforms

Trustpilot
4.3 / 5
ResellerRatings
4.1 / 5
Better Business Bureau
4.4 / 5
Corporate Values

Overview

Prep Sportswear has a rating of 4.5 stars from 12,890 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prep Sportswear most frequently mention good quality, customer service, and timely manner. Prep Sportswear ranks 1st among Sportswear sites.

Proactively asks for customer feedback

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Positive reviews (last 12 months): 88.3%
Positive
1,677
Neutral
111
Negative
111
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85,436 reviews

24
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How would you rate Prep Sportswear?
Top Positive Review

“I love your products and have ordered often, however,...”

Christine B.
1/7/25

I love your products and have ordered often, however, I find that products run small. In a most recent email I wrote to customer service regarding my concerns of an XL zip up. I was told to measure the sweatshirts dimensions and send reply with the findings. I'm uncertain why I was asked to do that. Being so close to Christmas I opted to give the zip-up to another person as a gift instead of the individual it was intended for as it would not have fit them.

Date of experience: 12/28/24
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Top Critical Review

“I would have liked to see an example of what I ordered...”

Danielle W.
1/2/25

I would have liked to see an example of what I ordered with customized choices. As it turned out. I ordered my items personalized. They didn't come with my sons last name or number. So I was pretty disappointed. My husband ordered one for himself and it came with the personalization. So I'm kind of confused why mine did not.

Date of experience: 12/23/24
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Reviews (12,890)

Rating

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Reviews that mention popular keywords

customer service (476) shopping experience (113) quality product (185) quality material (70) delivery time (63) phone number (34) return policy (36) confirmation email (22) credit card (22)
Thumbnail of user kellyb1310
Virginia
1 review
0 helpful votes
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January 3rd, 2022
Verified purchase

The product turned out great but it took a month and a half after I ordered it to receive it.

Date of experience: January 3, 2022

Thumbnail of user barbarag1710
Idaho
1 review
0 helpful votes
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April 18th, 2022
Verified purchase

It was easy to order and I found what I needed. I got my order in a great time frame

Date of experience: April 18, 2022

Thumbnail of user erichv13
Nevada
1 review
0 helpful votes
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May 19th, 2022
Verified purchase
• Updated review

I felt it was easy to order for a first timer. I was glad that it went so smoothly... thanks.

Reason I chose this business:

Just came across it online...

Date of experience: May 19, 2022

Easy to place online order for a first timer...
May 19th, 2022
Verified site experience
• Previous review

Easy to place online order for a first timer... thanks!

Reason I chose this business:

Just came across it on line.

Date of experience: May 19, 2022

Thumbnail of user kendral110
Montana
1 review
0 helpful votes
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December 6th, 2022
Verified purchase

Great! I got exactly what I ordered and it didn't take a long time for it to get to me.

Date of experience: December 6, 2022

Thumbnail of user stephanieh1377
California
1 review
0 helpful votes
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October 3rd, 2021
Verified purchase

We needed a shirt for high school. Found it on your site, ordered it and it was delivered on time.

Reason I chose this business:

I like the shirt graphics but I wish the shirt was better quality. The shirt is rough and a little uncomfortable. Wish it was softer

Date of experience: October 3, 2021

Thumbnail of user jasonm2102
North Carolina
1 review
0 helpful votes
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November 2nd, 2021
Verified purchase

A single wash and the logo was already faded and showing a lot of white in the black printed area

Reason I chose this business:

Sub par after just a single wash

Date of experience: October 3, 2021

Thumbnail of user nirhmalal
Washington
1 review
0 helpful votes
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December 21st, 2022
Verified purchase

The name on back of sweatshirt is covered by hood. I expected it to be in the middle of back.

Date of experience: November 21, 2022

Thumbnail of user nancyg2037
Georgia
1 review
0 helpful votes
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February 6th, 2022
Verified purchase

It was easy to customize my sweater. It came out how I wanted it and the size was great. Thanks!

Reason I chose this business:

Yes I would!

Date of experience: February 6, 2022

Thumbnail of user lisab4390
Michigan
1 review
0 helpful votes
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December 5th, 2022
Verified purchase

I ordered kind of short notice & was overjoyed that it came in time for when I wanted it for

Date of experience: December 5, 2022

Thumbnail of user brendab1503
Minnesota
1 review
0 helpful votes
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August 29th, 2021
Verified purchase
• Updated review

It was easy to pick out the color, size and decoration.
I was able to choose exactly what I wanted.

Reason I chose this business:

It is just how I pictured it. I like it.

Date of experience: August 29, 2021

Just fine
August 8th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Upcoming class reunion

Date of experience: August 8, 2021

Thumbnail of user brianp1729
Maryland
1 review
0 helpful votes
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June 20th, 2022
Verified purchase

It was nice and easy and my daughter loves it. Will buy more things from there.

Reason I chose this business:

You I would become its easy to order from and has a nice product.

Date of experience: June 20, 2022

Thumbnail of user cassieb117
Iowa
1 review
0 helpful votes
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May 18th, 2022
Verified purchase

Ordering off of the website was easy and the product was delivered in a timely manner.

Reason I chose this business:

We found it on Google when we searched for the college my daughter will be attending this fall. This site has several options to choose from which made our decision easier.

Reason I chose this product:

Wanted a hoodie for my daughter to wear for her upcoming school.

Quality

Date of experience: May 18, 2022

Thumbnail of user johnp5970
Michigan
1 review
0 helpful votes
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December 7th, 2022
Verified purchase

Incredibly amazing, great site, great options and variety of clothing and designs for my alma matta

Date of experience: December 7, 2022

Thumbnail of user thomasl1437
Texas
1 review
0 helpful votes
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January 7th, 2022
Verified purchase

Good, other than this survey the experience was fine. The items I purchased are good quality!

Date of experience: January 7, 2022

Thumbnail of user michellee1230
Wisconsin
1 review
0 helpful votes
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January 6th, 2022
Verified purchase

For a medium it's really small. But I like it. I just don't dare dry it

Reason I chose this business:

Yes I have already

Date of experience: January 6, 2022

Thumbnail of user robynl452
Michigan
1 review
0 helpful votes
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October 21st, 2021
Verified purchase

Ordering was easy and the product is great. However the product took quite awhile to arrive.

Reason I chose this business:

I love the gear!

Date of experience: October 21, 2021

Thumbnail of user donnam2664
Maryland
1 review
0 helpful votes
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January 12th, 2022
Verified purchase

Ordered a sweatshirt for my father in laws birthday and it arrived in a few days.

Date of experience: January 12, 2022

Thumbnail of user deana197
Texas
1 review
0 helpful votes
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January 11th, 2022
Verified purchase

My experience was great! I bought it for my sister's Christmas present and she loved it.

Date of experience: January 11, 2022

Thumbnail of user scottg1583
California
1 review
0 helpful votes
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August 29th, 2022
Verified purchase

Flawless, with a fast delivery. Very happy! Site was easy to navigate and checkout was easy.

Reason I chose this business:

Yes, absolutely.

Date of experience: August 29, 2022

Thumbnail of user jordanv101
New York
1 review
0 helpful votes
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April 23rd, 2022
Verified purchase

It was good but the sweatshirt was a bit small. Might have shrunk in the dryer

Reason I chose this business:

Yes, just order a size larger or don’t put in dryer

Date of experience: April 23, 2022

Thumbnail of user katelynnf6
California
1 review
0 helpful votes
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March 14th, 2022
Verified purchase

One of the shirts I ordered is too small. Other than that I love the order.

Date of experience: March 14, 2022

Thumbnail of user sherrye190
Michigan
1 review
0 helpful votes
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December 5th, 2022
Verified purchase

I liked the products and they came quickly. Nicely made and the colors were right on.

Date of experience: December 5, 2022

Thumbnail of user shandellec1
Michigan
2 reviews
0 helpful votes
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January 15th, 2022
Verified purchase

Good. Exactly what I expected. My order came in on time and was what I ordered

Date of experience: January 15, 2022

Thumbnail of user jenaim2
Indiana
1 review
0 helpful votes
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September 15th, 2022
Verified purchase
• Updated review

Very good experience. Took just a little while to get to me, but very nice too.

Date of experience: September 15, 2022

Very good experience
August 11th, 2022
Verified site experience
• Previous review

Date of experience: August 11, 2022

Very good and fast
August 10th, 2022
Verified site experience
• Previous review

Date of experience: August 10, 2022

Thumbnail of user diamondm32
New Jersey
1 review
0 helpful votes
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April 28th, 2022
Verified purchase

It was ok. Got here in a good amount of time. The quality was pretty good

Date of experience: April 28, 2022

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From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

Business History

Prep Sportswear® was launched in 2003 as the flagship brand of Sportswear Inc. Prep Sportswear is a consumer brand manufacturer and e-commerce leader in the school, college, youth sports, and active lifestyle markets.

Company Representative

Thumbnail of user christophera479
Chris A.
Typically does not respond to reviews

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