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    Prep Sportswear

Prep Sportswear

Ratings On Other Platforms

Trustpilot
4.3 / 5
ResellerRatings
4 / 5
Better Business Bureau
4.4 / 5
Corporate Values

Overview

Prep Sportswear has a rating of 4.5 stars from 12,883 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prep Sportswear most frequently mention good quality, customer service, and timely manner. Prep Sportswear ranks 1st among Sportswear sites.

Proactively asks for customer feedback

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Positive reviews (last 12 months): 88.3%
Positive
1,672
Neutral
111
Negative
110
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85,424 reviews

24
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How would you rate Prep Sportswear?
Top Positive Review

“I love your products and have ordered often, however,...”

Christine B.
1/7/25

I love your products and have ordered often, however, I find that products run small. In a most recent email I wrote to customer service regarding my concerns of an XL zip up. I was told to measure the sweatshirts dimensions and send reply with the findings. I'm uncertain why I was asked to do that. Being so close to Christmas I opted to give the zip-up to another person as a gift instead of the individual it was intended for as it would not have fit them.

Date of experience: 12/28/24
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Top Critical Review

“I would have liked to see an example of what I ordered...”

Danielle W.
1/2/25

I would have liked to see an example of what I ordered with customized choices. As it turned out. I ordered my items personalized. They didn't come with my sons last name or number. So I was pretty disappointed. My husband ordered one for himself and it came with the personalization. So I'm kind of confused why mine did not.

Date of experience: 12/23/24
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Reviews (12,883)

Rating

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Reviews that mention popular keywords

customer service (476) shopping experience (113) quality product (185) quality material (70) delivery time (63) phone number (34) return policy (36) confirmation email (22) credit card (22)
Thumbnail of user taylorm440
Michigan
1 review
0 helpful votes
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September 7th, 2021
Verified purchase

Just happy to be back in school to show off my new school gear

Reason I chose this business:

Found online

Date of experience: September 7, 2021

Thumbnail of user shawnc529
New York
1 review
0 helpful votes
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March 5th, 2022
Verified purchase

Very easy process. Good quality products and good customer service.

Date of experience: March 5, 2022

Thumbnail of user reneew404
Georgia
1 review
0 helpful votes
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March 4th, 2022
Verified purchase

Date of experience: March 4, 2022

Thumbnail of user peterc1920
New York
1 review
0 helpful votes
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December 18th, 2022
Verified purchase

Very easy to use and easy to navigate through. I like the clothing styles on the website.

Reason I chose this business:

I’ve had vintage clothes before.

Date of experience: December 18, 2022

Thumbnail of user lisah2743
Georgia
1 review
0 helpful votes
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January 1st, 2022
Verified purchase

Frustrating but you guys fixed it. I appreciate you getting it to me before Christmas. Thank you.

It was great and very helpful.

Service

Date of experience: January 1, 2022

Thumbnail of user crystalh608
Mississippi
1 review
0 helpful votes
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June 23rd, 2022
Verified purchase

It was a very easy seamless process. The site was user friendly and the shipping was fast.

Reason I chose this business:

Yes I would recommend Prep Sportswear to a friend

Date of experience: June 23, 2022

Thumbnail of user markw2487
Kansas
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

I can't say enough about how much I like this site. I continue to return and return.

Date of experience: December 1, 2021

Thumbnail of user marya2969
Michigan
1 review
0 helpful votes
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November 30th, 2021
Verified purchase

Will tell my son to lose some weight as I just paid $3 because I needed a dbl X

Reason I chose this business:

My daughter suggested it to me as I was planning to drive to the college bookstore.

Date of experience: November 30, 2021

Thumbnail of user mariar2351
Minnesota
1 review
0 helpful votes
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June 28th, 2022
Verified purchase

Easy to navigate site, fast shipping - nice pictures / item received not as nice as the site -

Reason I chose this business:

Not impressed with with printing and material quality. Would not recommend

Date of experience: June 28, 2022

Thumbnail of user kathyb1261
Michigan
1 review
0 helpful votes
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January 12th, 2022
Verified purchase

Good experience. Too many characters. I had a fine experience. Shirt seemed good. It was a gift.

Date of experience: January 12, 2022

Thumbnail of user coryl100
Ohio
1 review
0 helpful votes
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December 3rd, 2021
Verified purchase

Good so far it was great
I like how fast it come bring it was in Dec.

Reason I chose this business:

Looked it up

Date of experience: December 3, 2021

Thumbnail of user isaacp111
Massachusetts
1 review
0 helpful votes
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May 22nd, 2022
Verified purchase

I thought my experience was really good. I got what I wanted and it was in time

Quality

Date of experience: May 22, 2022

Thumbnail of user ck558
Michigan
1 review
0 helpful votes
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January 19th, 2022
Verified purchase

It came a little sooner than expected - and that was good because it was a gift =)

Date of experience: January 19, 2022

Thumbnail of user richardc2822
Florida
1 review
0 helpful votes
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October 2nd, 2021
Verified purchase

Y'all can I get a job on my hat and I like the color of my hat

Date of experience: October 2, 2021

Thumbnail of user priscillah121
New York
1 review
0 helpful votes
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May 3rd, 2022
Verified purchase

My sweatshirt was easy to design and is it just perfect- it is comfortable and washes well!

Reason I chose this business:

Absolutely! I already have shared your website with coworkers!

Date of experience: May 3, 2022

Thumbnail of user jenniferw2062
Minnesota
1 review
0 helpful votes
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October 9th, 2021
Verified purchase

Ok but the sizing was off. Ordered a women's XL and was more of a juniors XL

Reason I chose this business:

Smaller sizing than I expected but that was probably my fault

Date of experience: October 9, 2021

Thumbnail of user donnak877
North Dakota
3 reviews
0 helpful votes
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February 23rd, 2022
Verified purchase

It took a long time to get the order, no problem with the order - just took awhile

Date of experience: January 24, 2022

Thumbnail of user jasona1180
California
1 review
0 helpful votes
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December 21st, 2022
Verified purchase

Fast response is a must when you have a business. However, this business is responding too slow

Service

Date of experience: November 21, 2022

Thumbnail of user mathewh56
Massachusetts
2 reviews
0 helpful votes
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August 6th, 2021
Verified purchase
• Updated review

The website was easy to use they had a great selection and shopping was easy and fast.

Reason I chose this business:

The hat I purchased was high quality I would shop with them again.

Date of experience: August 6, 2021

Shopping was easy
July 22nd, 2021
Verified site experience
• Previous review

Date of experience: July 22, 2021

Thumbnail of user paigee41
North Dakota
1 review
0 helpful votes
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March 19th, 2022
Verified purchase

I had a great experience and I thought it was good clothing for what I payed for.

Date of experience: March 19, 2022

Thumbnail of user bobbif38
Wisconsin
1 review
0 helpful votes
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May 8th, 2022
Verified purchase

Ordering and the product were easy and of quality. The order took way to long to arrive.

Reason I chose this business:

Aligned with Mt Olaf

Reason I chose this product:

Liked the logo.

Quality

Date of experience: May 8, 2022

Thumbnail of user anag361
Minnesota
1 review
0 helpful votes
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August 31st, 2021
Verified purchase

It was great got my order very quickly. My item was packed securely and in great condition.

Reason I chose this business:

I like my gear I am able to wear it everyday to school.

Date of experience: August 31, 2021

Thumbnail of user brendab1862
California
1 review
0 helpful votes
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February 20th, 2022
Verified purchase

The entire process of ordering was user friendly…the product was first rate and of high quality.

Date of experience: February 20, 2022

Thumbnail of user brucec1380
California
1 review
0 helpful votes
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August 30th, 2022
Verified purchase

Easy to use. Good quality. Not able to customize product and no customer service to talk to.

Reason I chose this business:

Yes. No customer service to talk to.

Date of experience: August 30, 2022

Thumbnail of user kimw883
Nebraska
1 review
0 helpful votes
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September 5th, 2021
Verified purchase
• Updated review

Love the options and the quickness from when I ordered my items to when I received them.

Reason I chose this business:

Shirts (short & long) & sweatpants

Date of experience: September 5, 2021

Love the options!
August 14th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Shirts (short & long) & sweatpants

Date of experience: August 14, 2021

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From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

Business History

Prep Sportswear® was launched in 2003 as the flagship brand of Sportswear Inc. Prep Sportswear is a consumer brand manufacturer and e-commerce leader in the school, college, youth sports, and active lifestyle markets.

Company Representative

Thumbnail of user christophera479
Chris A.
Typically does not respond to reviews

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