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    Prep Sportswear

Prep Sportswear

Ratings On Other Platforms

Trustpilot
4.3 / 5
ResellerRatings
4 / 5
Better Business Bureau
4.4 / 5
Corporate Values

Overview

Prep Sportswear has a rating of 4.5 stars from 12,883 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prep Sportswear most frequently mention good quality, customer service, and timely manner. Prep Sportswear ranks 1st among Sportswear sites.

Proactively asks for customer feedback

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Positive reviews (last 12 months): 88.3%
Positive
1,672
Neutral
111
Negative
110
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85,424 reviews

24
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How would you rate Prep Sportswear?
Top Positive Review

“I love your products and have ordered often, however,...”

Christine B.
1/7/25

I love your products and have ordered often, however, I find that products run small. In a most recent email I wrote to customer service regarding my concerns of an XL zip up. I was told to measure the sweatshirts dimensions and send reply with the findings. I'm uncertain why I was asked to do that. Being so close to Christmas I opted to give the zip-up to another person as a gift instead of the individual it was intended for as it would not have fit them.

Date of experience: 12/28/24
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Top Critical Review

“I would have liked to see an example of what I ordered...”

Danielle W.
1/2/25

I would have liked to see an example of what I ordered with customized choices. As it turned out. I ordered my items personalized. They didn't come with my sons last name or number. So I was pretty disappointed. My husband ordered one for himself and it came with the personalization. So I'm kind of confused why mine did not.

Date of experience: 12/23/24
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Reviews (12,883)

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Reviews that mention popular keywords

customer service (476) shopping experience (113) quality product (185) quality material (70) delivery time (63) phone number (34) return policy (36) confirmation email (22) credit card (22)
Thumbnail of user kathrynt173
New York
1 review
0 helpful votes
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October 5th, 2021
Verified purchase

The website was a pleasure to use. There was a large variety of shirts to choose from.

Reason I chose this business:

The shirt I ordered is very pretty and I like the variety of logos for the colleges.

Date of experience: October 5, 2021

Thumbnail of user leslier565
Pennsylvania
1 review
0 helpful votes
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April 29th, 2022
Verified purchase

It was true to size, the personalization was correct, and it was delivered sooner than expected!

Date of experience: April 29, 2022

Thumbnail of user susans4140
Maryland
1 review
0 helpful votes
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December 27th, 2021
Verified purchase

It was fine. No problems. We liked the product and the ordering was easy and efficient.

Date of experience: December 27, 2021

Thumbnail of user elizabethm2680
Delaware
1 review
0 helpful votes
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December 27th, 2021
Verified purchase

No problem with the order. It took a while to get here with no way to track the order but I got it.

Service

Date of experience: December 27, 2021

Thumbnail of user debr197
Colorado
1 review
0 helpful votes
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January 29th, 2022
Verified purchase

I ordered an XL and it was very small. Did not work for the person I ordered it for.

Date of experience: December 30, 2021

Thumbnail of user melissak1157
Florida
1 review
0 helpful votes
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October 8th, 2022
Verified purchase

Shopped for a T-shirt from my alma mater and looked around for a design and cut up women's T-shirt

Reason I chose this business:

Not at this time, no. The shirt I received was a large, and I normally wear a small to medium. The chest at least was fine, but the sleeves were extremely narrow

Date of experience: September 8, 2022

Thumbnail of user sharone826
Pennsylvania
1 review
0 helpful votes
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January 3rd, 2022
Verified purchase

Ordered and the items were delivered before Christmas. The receivers of the items love their gifts

Date of experience: January 3, 2022

Thumbnail of user heathers1432
Illinois
1 review
0 helpful votes
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September 30th, 2021
Verified purchase

Everything was correct and the fit was right on. The website was easy to use and product came quick

Date of experience: September 30, 2021

Thumbnail of user zeniar5
Texas
1 review
0 helpful votes
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December 7th, 2022
Verified purchase

It was a good experience. Package arrived in good condition and a good amount of time

Reason I chose this business:

Yes I would recommend Prep Sportswear

Date of experience: December 7, 2022

Thumbnail of user jacks1612
California
2 reviews
0 helpful votes
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March 6th, 2022
Verified purchase

I like that I could select the logo I wanted. And the quality of the shirt was very good.

Date of experience: March 6, 2022

Thumbnail of user jodih234
Texas
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

The sizing of the pants were too big; suggest you do better at communicating the sizing

Date of experience: December 6, 2022

Thumbnail of user brendad1138
Florida
1 review
0 helpful votes
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March 25th, 2022
Verified purchase

I really like the design of my tee shirt. Quality of the tee was ok. Shipping was very quick.

Reason I chose this business:

Yes and I have!

Date of experience: March 25, 2022

Thumbnail of user marcusm340
Michigan
1 review
0 helpful votes
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May 31st, 2022
Verified purchase

Good, now I have to fill up the rest of the box to have enough characters.

Date of experience: May 31, 2022

Thumbnail of user davidt2351
Texas
1 review
0 helpful votes
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October 13th, 2021
Verified purchase

It took a little longer than I thought but in the end it was I felt it was a good purchase

Reason I chose this business:

It took a little longer than I thought but in the end it was I felt it was a good purchase

Date of experience: October 13, 2021

Thumbnail of user suzzannec2
Massachusetts
1 review
0 helpful votes
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February 4th, 2022
Verified purchase

The ordering experience was great, thank you! The quality of the gear is great as well!

Reason I chose this business:

Spirit Day at my son's school!

Date of experience: February 4, 2022

Thumbnail of user ericj1045
New York
1 review
0 helpful votes
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June 3rd, 2022
Verified purchase

The order was for my mothers Birthday and Mothers Day. The order arrived on time and she liked it.

Date of experience: June 3, 2022

Thumbnail of user brucel574
South Carolina
1 review
0 helpful votes
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August 2nd, 2022
Verified purchase

Easy to order and my order was processed band returned to me rapidly and correctly too!

Reason I chose this business:

I already have... and they've ordered too!

Date of experience: August 2, 2022

Thumbnail of user michellew2193
Texas
1 review
0 helpful votes
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August 2nd, 2022
Verified purchase

LOVE THE PERSONALIZATION THE QUALITY OF THE GARMENTS THE SPEED IN WHICH MY ORDER WAS PROCESSED AND DELIVERED

Date of experience: August 2, 2022

Thumbnail of user sherryl467
Michigan
1 review
0 helpful votes
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November 24th, 2022
Verified purchase
• Updated review

I had an error on my order. When I contacted the company they corrected the order.

I made an error with the order, I could not reach anyone to get it corrected. Finally, after several attempts someone contacted me by email. My order was replaced immediately.

It was my error and the company corrected it and provided good customer service in handling the situation,

Reason I chose this business:

Yes they corrected the order immediately afterwards.

Service

Date of experience: November 24, 2022

I ordered the wrong name on an order (Tahquamenon Area...
November 8th, 2022
Verified site experience
• Previous review

I ordered the wrong name on an order (Tahquamenon Area Indians) and actually wanted Newberry Indians but couldn't find it until after I placed the order. I have tried several attempts to reach you to cancel the first order placed on 9-18-22, but I was unable to get through to anyone to handle the issue. Therefore, I had to place another order today, to replace the incorrect wording in apparrel. I am not happy that I could not get through to anyone to handle this order and get cancelled and had to spend double the money to get what I wanted….

Reason I chose this business:

To replace an order that was incorrect, because U could not get assistance to help me.

Date of experience: October 9, 2022

Thumbnail of user jana407
Missouri
2 reviews
0 helpful votes
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August 5th, 2022
Verified purchase

It was just fine. We like the t-shirt we ordered. It is exactly what we wanted.

Date of experience: August 5, 2022

Thumbnail of user kellym1371
Kentucky
1 review
0 helpful votes
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September 15th, 2021
Verified purchase

The experience was great. Many notifications of it being made. When it was being sent…

Reason I chose this business:

The men’s shirt was perfect.
The women’s shirt had tight sleeves. And not comfortable. Not stretchable.

Date of experience: August 16, 2021

Thumbnail of user joyr243
South Dakota
1 review
0 helpful votes
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August 14th, 2022
Verified purchase

I ordered two shirts this time and both were delivered timely and I love the feel of the shirts.

Reason I chose this business:

I ordered from them before and there was a mistake and they quickly made it right with me. Thanks,

Date of experience: August 14, 2022

Thumbnail of user carold1167
Florida
1 review
0 helpful votes
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August 30th, 2021
Verified purchase

I was disappointed in the fact that the only color I could get in a size small was Red.

Reason I chose this business:

Seems fine so far.

Date of experience: August 30, 2021

Thumbnail of user kellyv101
New York
2 reviews
0 helpful votes
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December 5th, 2022
Verified purchase

Great quality but a little pricey- 50$ for a pair of sweats is a little high

Date of experience: December 5, 2022

Thumbnail of user jennm184
New York
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Easy to use site and easy to order. Quick turnaround. Happy w shirt.

Date of experience: May 26, 2022

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From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

Business History

Prep Sportswear® was launched in 2003 as the flagship brand of Sportswear Inc. Prep Sportswear is a consumer brand manufacturer and e-commerce leader in the school, college, youth sports, and active lifestyle markets.

Company Representative

Thumbnail of user christophera479
Chris A.
Typically does not respond to reviews

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