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    Prep Sportswear

Prep Sportswear

Ratings On Other Platforms

Trustpilot
4.3 / 5
ResellerRatings
4 / 5
Better Business Bureau
4.4 / 5
Corporate Values

Overview

Prep Sportswear has a rating of 4.5 stars from 12,871 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prep Sportswear most frequently mention good quality, customer service, and timely manner. Prep Sportswear ranks 1st among Sportswear sites.

Proactively asks for customer feedback

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Positive reviews (last 12 months): 88.5%
Positive
1,664
Neutral
110
Negative
107
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85,419 reviews

24
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How would you rate Prep Sportswear?
Top Positive Review

“I love your products and have ordered often, however,...”

Christine B.
1/7/25

I love your products and have ordered often, however, I find that products run small. In a most recent email I wrote to customer service regarding my concerns of an XL zip up. I was told to measure the sweatshirts dimensions and send reply with the findings. I'm uncertain why I was asked to do that. Being so close to Christmas I opted to give the zip-up to another person as a gift instead of the individual it was intended for as it would not have fit them.

Date of experience: 12/28/24
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Top Critical Review

“I would have liked to see an example of what I ordered...”

Danielle W.
1/2/25

I would have liked to see an example of what I ordered with customized choices. As it turned out. I ordered my items personalized. They didn't come with my sons last name or number. So I was pretty disappointed. My husband ordered one for himself and it came with the personalization. So I'm kind of confused why mine did not.

Date of experience: 12/23/24
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Reviews (12,871)

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Reviews that mention popular keywords

customer service (476) shopping experience (113) quality product (185) quality material (70) delivery time (63) phone number (34) return policy (36) confirmation email (22) credit card (22)
Thumbnail of user cesarm167
Colombia
1 review
0 helpful votes
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June 21st, 2022
Verified purchase

Loved it, so easy, really great delivery. Thanks a lot

Reason I chose this business:

Has all the colleges and schools, in love

Date of experience: June 21, 2022

Thumbnail of user georgek937
Pennsylvania
1 review
0 helpful votes
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December 28th, 2021
Verified purchase

Perfect. Was exactly what I wanted! Great experience

Date of experience: December 28, 2021

Thumbnail of user craigc626
Texas
1 review
0 helpful votes
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December 29th, 2021
Verified purchase

All was fine except the amount of time from order to receipt.

Date of experience: December 29, 2021

Thumbnail of user beckyk289
Michigan
1 review
0 helpful votes
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January 27th, 2022
Verified purchase

Delivery took longer than expected and I had to reach out for updates because none were provided.

Service

Date of experience: December 28, 2021

Thumbnail of user shelbyb241
GB
1 review
0 helpful votes
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December 15th, 2022
Verified purchase

Excellent service. Would gladly recommend your product to my friends and family.

Date of experience: December 15, 2022

Thumbnail of user marileew9
Illinois
2 reviews
0 helpful votes
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December 28th, 2021
Verified purchase
• Updated review

Good choices; helpful info. Thanks. Think I got double!

Reason I chose this business:

Best option for particular high school

Date of experience: December 28, 2021

Thought I had ordered this before
January 9th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Selection!

Date of experience: December 10, 2021

Good choices; helpful info
November 21st, 2021
Verified site experience
• Previous review

Good choices; helpful info. Thanks.

Reason I chose this business:

Best option for particular high school

Date of experience: November 21, 2021

Thumbnail of user daneb85
California
1 review
0 helpful votes
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June 19th, 2022
Verified purchase

They had little issue with order being out of stock. But the product is good when I received it.

Issue with order being out of stock

Service

Date of experience: June 19, 2022

Thumbnail of user taras540
Massachusetts
1 review
0 helpful votes
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June 21st, 2022
Verified purchase

It was a good experience. I would recommend to others

Date of experience: June 21, 2022

Thumbnail of user amandal1519
North Carolina
1 review
0 helpful votes
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June 21st, 2022
Verified purchase

Great communication and fast shipping. Received exactly as ordered.

Reason I chose this business:

Yes I would.

Date of experience: June 21, 2022

Thumbnail of user debrac954
Colorado
1 review
0 helpful votes
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December 26th, 2021
Verified purchase

Took a little longer to get my order than expected but the items were perfect!

Service

Date of experience: December 26, 2021

Thumbnail of user randyc535
Texas
1 review
0 helpful votes
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December 27th, 2021
Verified purchase

Great quality and fast shipment! I plan on ordering more.

Date of experience: December 27, 2021

Thumbnail of user susanh3231
New York
1 review
0 helpful votes
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June 21st, 2022
Verified purchase

It was Easy and fast. I had absolutely no problem with the order.

Date of experience: June 21, 2022

Thumbnail of user thomasa1079
Tennessee
1 review
0 helpful votes
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December 26th, 2021
Verified purchase

Date of experience: December 26, 2021

Thumbnail of user kevine849
California
1 review
0 helpful votes
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December 16th, 2022
Verified purchase

Received my order quickly & the sweatshirt is very comfortable. I will be a repeat customer

Date of experience: December 16, 2022

Thumbnail of user daniellel631
Florida
2 reviews
0 helpful votes
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December 15th, 2022
Verified purchase

Great website. Order was accurate but missing an item. Not sure what happened.

Reason I chose this business:

Recommended by an upper class man

Date of experience: December 15, 2022

Thumbnail of user wendys912
Texas
1 review
0 helpful votes
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December 27th, 2021
Verified purchase

Son is in the Army! Buying sweat shirts to represent every post he has been assigned!

Date of experience: December 27, 2021

Thumbnail of user jennifert1618
Washington
2 reviews
0 helpful votes
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December 25th, 2021
Verified purchase

Everything came as expected. I didn't have any issues.

Reason I chose this business:

Yes Ali would.

Date of experience: December 25, 2021

Thumbnail of user risar5
Kansas
1 review
0 helpful votes
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December 25th, 2021
Verified purchase

I had a problem with the size and they fixed it right away.

Service

Date of experience: December 25, 2021

Thumbnail of user bw267
New Mexico
1 review
0 helpful votes
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June 19th, 2022
Verified purchase

My order was on time and delivered as instructed. Thank you!

Date of experience: June 19, 2022

Thumbnail of user traceyr240
Texas
1 review
0 helpful votes
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December 27th, 2021
Verified purchase

Everything arrived exactly as per my order. I wish the website was better, though.

Date of experience: December 27, 2021

Thumbnail of user danielleb833
Texas
1 review
0 helpful votes
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June 20th, 2022
Verified purchase

User friendly. Took a little longer than I would like to receive.

Date of experience: June 20, 2022

Thumbnail of user sandras2491
North Carolina
1 review
0 helpful votes
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December 27th, 2021
Verified purchase

Happy with all my orders. This us a fresh site to order from. Shipping is usually quick

Date of experience: December 27, 2021

Thumbnail of user jamesw3999
Ohio
1 review
0 helpful votes
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December 27th, 2021
Verified purchase

Date of experience: December 27, 2021

Thumbnail of user victorias807
New Jersey
1 review
0 helpful votes
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December 27th, 2021
Verified purchase

Product we purchased fit well and plan on ordering more later

Reason I chose this business:

Took a little to long for delivery

Service

Date of experience: December 27, 2021

Thumbnail of user michaelk3560
Minnesota
1 review
0 helpful votes
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December 27th, 2021
Verified purchase

Nice looking, quality products. Delivery was reasonable for making of unique sweatshirts.

Reason I chose this business:

Recommend this to anyone!

Date of experience: December 27, 2021

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From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

Business History

Prep Sportswear® was launched in 2003 as the flagship brand of Sportswear Inc. Prep Sportswear is a consumer brand manufacturer and e-commerce leader in the school, college, youth sports, and active lifestyle markets.

Company Representative

Thumbnail of user christophera479
Chris A.
Typically does not respond to reviews

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