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    Prep Sportswear

Prep Sportswear

Ratings On Other Platforms

Trustpilot
4.3 / 5
ResellerRatings
4 / 5
Better Business Bureau
4.4 / 5
Corporate Values

Overview

Prep Sportswear has a rating of 4.5 stars from 12,862 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prep Sportswear most frequently mention good quality, customer service, and timely manner. Prep Sportswear ranks 1st among Sportswear sites.

Proactively asks for customer feedback

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Positive reviews (last 12 months): 88.5%
Positive
1,658
Neutral
109
Negative
107
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85,413 reviews

24
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How would you rate Prep Sportswear?
Top Positive Review

“I love your products and have ordered often, however,...”

Christine B.
1/7/25

I love your products and have ordered often, however, I find that products run small. In a most recent email I wrote to customer service regarding my concerns of an XL zip up. I was told to measure the sweatshirts dimensions and send reply with the findings. I'm uncertain why I was asked to do that. Being so close to Christmas I opted to give the zip-up to another person as a gift instead of the individual it was intended for as it would not have fit them.

Date of experience: 12/28/24
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Top Critical Review

“I would have liked to see an example of what I ordered...”

Danielle W.
1/2/25

I would have liked to see an example of what I ordered with customized choices. As it turned out. I ordered my items personalized. They didn't come with my sons last name or number. So I was pretty disappointed. My husband ordered one for himself and it came with the personalization. So I'm kind of confused why mine did not.

Date of experience: 12/23/24
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Reviews (12,862)

Rating

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Other

Reviews that mention popular keywords

customer service (476) shopping experience (113) quality product (185) quality material (70) delivery time (63) phone number (34) return policy (36) confirmation email (22) credit card (22)
Thumbnail of user ericf1224
California
1 review
0 helpful votes
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December 6th, 2022
Verified purchase

Date of experience: December 6, 2022

Thumbnail of user chaiaha
Maryland
1 review
0 helpful votes
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January 9th, 2022
Verified purchase

Date of experience: January 9, 2022

Thumbnail of user amandak1290
Michigan
1 review
0 helpful votes
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December 6th, 2022
Verified purchase

Fast shipping and great products! Will definitely order again!

Date of experience: December 6, 2022

Thumbnail of user kathyf610
Illinois
1 review
0 helpful votes
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February 6th, 2022
Verified purchase

Order Took a very long time to be filled.
Upon arrival did not completely match item descriptions

Was difficult to find way to communicate

Reason I chose this business:

Probably not

Service

Date of experience: January 7, 2022

Thumbnail of user shelis2
Washington
1 review
0 helpful votes
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January 6th, 2022
Verified purchase

Amazing experience! The sweatshirt was my son's favorite Christmas present!

Date of experience: January 6, 2022

Thumbnail of user elizabethw1550
Pennsylvania
1 review
0 helpful votes
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January 8th, 2022
Verified purchase
• Updated review

Disappointed I was not able to use any promo codes. Good quality apparel. Nicely done!

Reason I chose this business:

Would definitely recommend this company. Better selection than college bookstore.

Date of experience: January 8, 2022

Disappointed I was not able to use any promo codes
December 3rd, 2021
Verified site experience
• Previous review
Reason I chose this business:

Better selection than college bookstore apparel

Date of experience: December 3, 2021

Thumbnail of user monisel
Nevada
2 reviews
0 helpful votes
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January 6th, 2022
Verified purchase

Fit perfectly! Style is awesome! Thank you for the variety of options! :)

Date of experience: January 6, 2022

Thumbnail of user tonym1204
Illinois
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Date of experience: July 1, 2022

Thumbnail of user rebeccap1167
California
1 review
0 helpful votes
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January 7th, 2022
Verified purchase

Excellent customer service with personalized attention.

Attentive, understanding customer service rep who was able to resolve my issue in a timely fashion.

Service

Date of experience: January 7, 2022

Thumbnail of user phillipk142
Alabama
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Date of experience: July 2, 2022

Thumbnail of user annep560
Michigan
1 review
0 helpful votes
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December 6th, 2022
Verified purchase

Purchased this to give my nephew for Christmas. Nice quality. I hope he likes it

Date of experience: December 6, 2022

Thumbnail of user marthag1013
North Carolina
1 review
0 helpful votes
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December 6th, 2022
Verified purchase

Great experience. Fast delivery. Would shop with them again!

Date of experience: December 6, 2022

Thumbnail of user michellef2028
Indiana
1 review
0 helpful votes
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July 2nd, 2022
Verified purchase

I order often the shirts are quality and so many designs to choose from.

Date of experience: July 2, 2022

Thumbnail of user cherylj419
Tennessee
1 review
0 helpful votes
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January 8th, 2022
Verified purchase

I bought this as a Christmas present for my brother and he loved it!

Date of experience: January 8, 2022

Thumbnail of user jr765
New Jersey
1 review
0 helpful votes
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January 7th, 2022
Verified purchase

Ordered t-shirt for son. Quality and service excellent.

Date of experience: January 7, 2022

Thumbnail of user akilg2
Washington
1 review
0 helpful votes
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December 6th, 2022
Verified purchase

Great experience and it fits perfectly thr design is spot on

Date of experience: December 6, 2022

Thumbnail of user heatherh1268
Illinois
1 review
0 helpful votes
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January 8th, 2022
Verified purchase

Was ok. Need better messaging about some things taking longer.

They couldn't do anything.

Service

Date of experience: January 8, 2022

Thumbnail of user kirkp62
Colorado
1 review
0 helpful votes
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January 7th, 2022
Verified purchase

Awesome. Great Hanes Sweatshirt. Fast shipping. Highly recommend them.

Date of experience: January 7, 2022

Thumbnail of user julieh1508
Virginia
1 review
0 helpful votes
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January 8th, 2022
Verified purchase
• Updated review

User friendly website. Great prices. Wide variety of
Options.

Date of experience: January 8, 2022

User friendly website
December 4th, 2021
Verified site experience
• Previous review

User friendly website. High shipping costs

Date of experience: December 4, 2021

Thumbnail of user alissab38
Illinois
1 review
0 helpful votes
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January 5th, 2022
Verified purchase

Fast delivery and excellent quality. Super easy ordering platform.

Date of experience: January 5, 2022

Thumbnail of user carolineg287
Texas
1 review
0 helpful votes
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November 5th, 2022
Verified purchase

Easy to use, great product, hassle free ordering, had no issues

Reason I chose this business:

Because it sells Reagan gear

Date of experience: November 5, 2022

Thumbnail of user bethp357
Iowa
1 review
0 helpful votes
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January 6th, 2022
Verified purchase

It did not take too long and was very satisfied with the items I ordered.

Date of experience: January 6, 2022

Thumbnail of user nandih1
Georgia
1 review
0 helpful votes
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February 6th, 2022
Verified purchase

It takes a long time to receive my items from you.

I can't find the number. I had to send an email.

Service

Date of experience: January 7, 2022

Thumbnail of user carolyna323
Michigan
1 review
0 helpful votes
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January 5th, 2022
Verified purchase

Great! I'm happy with quality and service. Just as expected.

Date of experience: January 5, 2022

Thumbnail of user carolynm1140
Texas
1 review
0 helpful votes
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January 6th, 2022
Verified purchase

I got my order. Just in time for Christmas. Husband was pleased with his gifts.

Date of experience: January 6, 2022

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From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

Business History

Prep Sportswear® was launched in 2003 as the flagship brand of Sportswear Inc. Prep Sportswear is a consumer brand manufacturer and e-commerce leader in the school, college, youth sports, and active lifestyle markets.

Company Representative

Thumbnail of user christophera479
Chris A.
Typically does not respond to reviews

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