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    Prep Sportswear

Prep Sportswear

Ratings On Other Platforms

Trustpilot
4.3 / 5
ResellerRatings
4 / 5
Better Business Bureau
4.4 / 5
Corporate Values

Overview

Prep Sportswear has a rating of 4.5 stars from 12,859 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prep Sportswear most frequently mention good quality, customer service, and timely manner. Prep Sportswear ranks 1st among Sportswear sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 88.5%
Positive
1,655
Neutral
109
Negative
107
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85,411 reviews

24
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How would you rate Prep Sportswear?
Top Positive Review

“I love your products and have ordered often, however,...”

Christine B.
1/7/25

I love your products and have ordered often, however, I find that products run small. In a most recent email I wrote to customer service regarding my concerns of an XL zip up. I was told to measure the sweatshirts dimensions and send reply with the findings. I'm uncertain why I was asked to do that. Being so close to Christmas I opted to give the zip-up to another person as a gift instead of the individual it was intended for as it would not have fit them.

Date of experience: 12/28/24
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Top Critical Review

“I would have liked to see an example of what I ordered...”

Danielle W.
1/2/25

I would have liked to see an example of what I ordered with customized choices. As it turned out. I ordered my items personalized. They didn't come with my sons last name or number. So I was pretty disappointed. My husband ordered one for himself and it came with the personalization. So I'm kind of confused why mine did not.

Date of experience: 12/23/24
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Reviews (12,859)

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Reviews that mention popular keywords

customer service (476) shopping experience (113) quality product (185) quality material (70) delivery time (63) phone number (34) return policy (36) confirmation email (22) credit card (22)
Thumbnail of user gabrielley9
California
1 review
0 helpful votes
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November 8th, 2021
Verified purchase

Quick and easy! Looked exactly as i thought it would.

Reason I chose this business:

More detailed and personalized options than other websites

Date of experience: November 8, 2021

Thumbnail of user cck4
Ohio
1 review
0 helpful votes
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November 8th, 2021
Verified purchase

So easy and all the schools I want are available! Quick turn around on delivery!

Reason I chose this business:

Buying a present

Date of experience: November 8, 2021

Thumbnail of user cindys1295
Vermont
1 review
0 helpful votes
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May 20th, 2022
Verified purchase

Ordered 2 hooded sweatshirts, expensive not what I expected. Iron on lettering.

Date of experience: April 20, 2022

Thumbnail of user margor44
New York
1 review
0 helpful votes
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April 3rd, 2022
Verified purchase

It was good service. Little long delivery but not too bad

Date of experience: April 3, 2022

Thumbnail of user jessicag1501
Ohio
1 review
0 helpful votes
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November 21st, 2021
Verified purchase

Product is good but shipping took almost a month which was not expected.

Service

Date of experience: October 22, 2021

Thumbnail of user randym704
New Mexico
1 review
0 helpful votes
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March 30th, 2022
Verified purchase

Awesome... had a lot of people asked where I got it

Reason I chose this business:

Yes I want to make another order soon

Date of experience: March 30, 2022

Thumbnail of user derekt153
Texas
1 review
0 helpful votes
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March 31st, 2022
Verified purchase

Date of experience: March 31, 2022

Thumbnail of user rachelp500
Ohio
1 review
0 helpful votes
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October 20th, 2021
Verified purchase

Clothing was delivered on time and is true to size. We love it!

Reason I chose this business:

Great quality!

Date of experience: October 20, 2021

Thumbnail of user aaronr416
Indiana
1 review
0 helpful votes
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March 31st, 2022
Verified purchase

The Items arrived on time and were as described. No issues

Date of experience: March 31, 2022

Thumbnail of user sharonc1926
Pennsylvania
1 review
0 helpful votes
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March 31st, 2022
Verified purchase

Fast delivery and quality products. Names were spelled correctly. Exactly what I ordered.

Reason I chose this business:

Yes I would recommend this company.

Date of experience: March 31, 2022

Thumbnail of user to104
Minnesota
1 review
0 helpful votes
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November 19th, 2021
Verified purchase

Very long production time. Which would be fine with communication, but there was none.

No response at all.

Service

Date of experience: October 20, 2021

Thumbnail of user kristinas299
Pennsylvania
1 review
0 helpful votes
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October 10th, 2021
Verified purchase

Order was delivered, but processing took an extended time.

Date of experience: October 10, 2021

Thumbnail of user montezm2
Mississippi
1 review
0 helpful votes
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October 31st, 2021
Verified purchase

I think the processing time was longer than usual but overall not bad.

Reason I chose this business:

I would like to order more.

Date of experience: October 1, 2021

Thumbnail of user juliew875
Missouri
1 review
0 helpful votes
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September 30th, 2021
Verified purchase

It took a long time to get our order but it's very high quality.

Reason I chose this business:

Can’t wait to wear it!

Date of experience: September 30, 2021

Thumbnail of user mackenzies85
Georgia
1 review
0 helpful votes
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April 12th, 2022
Verified purchase

One shirt didn't really fit that well but over all everything else was good.

Date of experience: March 13, 2022

Thumbnail of user erics1670
New Jersey
2 reviews
0 helpful votes
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March 13th, 2022
Verified purchase

Seamless transaction. We will be ordering more. Thank you.

Reason I chose this business:

My kid plays for BCCY basketball with the Rochelle Park Sacred Heart Lady Eagles.

Date of experience: March 13, 2022

Thumbnail of user sharil118
California
1 review
0 helpful votes
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July 5th, 2022
Verified purchase

This is my 4th order from Prep Sportswear and have been happy with all items.

Date of experience: July 5, 2022

Thumbnail of user betsyw116
North Carolina
1 review
0 helpful votes
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July 6th, 2022
Verified purchase

Great, fast service
……………………………………………………………………………….,,

Date of experience: July 6, 2022

Thumbnail of user courtneyt165
Ohio
1 review
0 helpful votes
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February 12th, 2022
Verified purchase

Took too long and no response when emailing to ask status.

Never responded

Service

Date of experience: January 13, 2022

Thumbnail of user stephanies2313
Nebraska
1 review
0 helpful votes
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January 13th, 2022
Verified purchase

Great crew-neck, perfect for my 12 year old! He loved it.

Date of experience: January 13, 2022

Thumbnail of user monad52
Texas
1 review
0 helpful votes
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January 11th, 2022
Verified purchase

The package arrived before Christmas
My son may need to exchange gift.

Date of experience: January 11, 2022

Thumbnail of user steves2545
Indiana
0 reviews
0 helpful votes
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January 12th, 2022
Verified purchase

Excellent experience and a great sweat shirt for the price.

Date of experience: January 12, 2022

Thumbnail of user neeses
Delaware
0 reviews
0 helpful votes
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January 12th, 2022
Verified purchase

Send to a friend. Arrived on time and he was very pleased with his cap!

Date of experience: January 12, 2022

Thumbnail of user lucys265
Pennsylvania
1 review
0 helpful votes
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January 13th, 2022
Verified purchase

Date of experience: January 13, 2022

Thumbnail of user janicem1238
New Jersey
1 review
0 helpful votes
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January 13th, 2022
Verified purchase

Excellent shopping experience. My soon to college student loved the shirt

Date of experience: January 13, 2022

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From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

Business History

Prep Sportswear® was launched in 2003 as the flagship brand of Sportswear Inc. Prep Sportswear is a consumer brand manufacturer and e-commerce leader in the school, college, youth sports, and active lifestyle markets.

Company Representative

Thumbnail of user christophera479
Chris A.
Typically does not respond to reviews

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