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    Prep Sportswear

Prep Sportswear

Ratings On Other Platforms

Trustpilot
4.3 / 5
ResellerRatings
4 / 5
Better Business Bureau
4.4 / 5
Corporate Values

Overview

Prep Sportswear has a rating of 4.5 stars from 12,852 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prep Sportswear most frequently mention good quality, customer service, and timely manner. Prep Sportswear ranks 1st among Sportswear sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 88.5%
Positive
1,652
Neutral
108
Negative
106
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85,407 reviews

24
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How would you rate Prep Sportswear?
Top Positive Review

“I love your products and have ordered often, however,...”

Christine B.
1/7/25

I love your products and have ordered often, however, I find that products run small. In a most recent email I wrote to customer service regarding my concerns of an XL zip up. I was told to measure the sweatshirts dimensions and send reply with the findings. I'm uncertain why I was asked to do that. Being so close to Christmas I opted to give the zip-up to another person as a gift instead of the individual it was intended for as it would not have fit them.

Date of experience: 12/28/24
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Top Critical Review

“I would have liked to see an example of what I ordered...”

Danielle W.
1/2/25

I would have liked to see an example of what I ordered with customized choices. As it turned out. I ordered my items personalized. They didn't come with my sons last name or number. So I was pretty disappointed. My husband ordered one for himself and it came with the personalization. So I'm kind of confused why mine did not.

Date of experience: 12/23/24
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Reviews (12,852)

Rating

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Reviews that mention popular keywords

customer service (476) shopping experience (113) quality product (185) quality material (70) delivery time (63) phone number (34) return policy (36) confirmation email (22) credit card (22)
Thumbnail of user staceyr272
Maryland
1 review
0 helpful votes
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February 10th, 2022
Verified purchase

I do not like your return/exchange policy-or lack of one.

Date of experience: January 11, 2022

Thumbnail of user steveb2201
North Carolina
1 review
0 helpful votes
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January 10th, 2022
Verified purchase

Good quality item. Was as ordered. Quick delivery.

Date of experience: January 10, 2022

Thumbnail of user patriciat1646
Ohio
2 reviews
0 helpful votes
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July 3rd, 2022
Verified purchase

Overall experience was Great. Just not when it comes to returning something that doesn't fit.

Date of experience: July 3, 2022

Thumbnail of user ryanr874
Wisconsin
1 review
0 helpful votes
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July 1st, 2022
Verified purchase
Reason I chose this business:

Absolutely. No issues at all!

Date of experience: July 1, 2022

Thumbnail of user ninat138
Connecticut
1 review
0 helpful votes
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January 8th, 2022
Verified purchase

Great. The sweatshirts are very high quality! Love them!

Date of experience: January 8, 2022

Thumbnail of user johnh6281
South Carolina
1 review
0 helpful votes
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January 10th, 2022
Verified purchase

Great! The order was placed, and it came with no problems or delays.

Date of experience: January 10, 2022

Thumbnail of user mikeg1643
North Carolina
1 review
0 helpful votes
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January 8th, 2022
Verified purchase

Excellent service. Fast turn around and nice quality.

Date of experience: January 8, 2022

Thumbnail of user saraw595
Oregon
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

Quality was great. Much whiter than expected from looking at the pictures though.

Date of experience: July 4, 2022

Thumbnail of user crystalp327
California
1 review
0 helpful votes
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January 8th, 2022
Verified purchase

Was happy with all the merchandise. Good quality material.

Reason I chose this business:

Would definitely recommend and purchase from again.

Date of experience: January 8, 2022

Thumbnail of user kristinav66
New York
1 review
0 helpful votes
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January 10th, 2022
Verified purchase

Love the clothes! Easy online experience. Lots of different choices

Date of experience: January 10, 2022

Thumbnail of user cheryll861
Virginia
1 review
0 helpful votes
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January 10th, 2022
Verified purchase

Everything was great and the process went smoothly - thank you!

Date of experience: January 10, 2022

Thumbnail of user robertf641
New York
3 reviews
1 helpful vote
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February 9th, 2022
Verified purchase
• Updated review

Good store. Slow shipper. Site is confusing. Expensive

Reason I chose this business:

Not really. Site is difficult to navigate

Date of experience: January 10, 2022

Good store
December 5th, 2021
Verified site experience
• Previous review

Date of experience: December 5, 2021

Thumbnail of user erins654
Germany
1 review
0 helpful votes
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January 9th, 2022
Verified purchase

Very fast shipping and cool selection.
Really glad I ordered here :)

Date of experience: January 9, 2022

Thumbnail of user ginab508
Pennsylvania
1 review
0 helpful votes
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January 9th, 2022
Verified purchase

The items I ordered were great, but took longer than expected.

They were very helpful and assured me it would arrive in time for Christmas, and it did. Barely lol

Service

Date of experience: January 9, 2022

Thumbnail of user jennifero964
Minnesota
1 review
0 helpful votes
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January 9th, 2022
Verified purchase

Date of experience: January 9, 2022

Thumbnail of user katiem645
Michigan
1 review
0 helpful votes
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February 9th, 2022
Verified purchase

Your shipping prices are outrageous for single item purchases.

Reason I chose this business:

Desperation.

Date of experience: January 10, 2022

Thumbnail of user kennethb1102
Tennessee
1 review
0 helpful votes
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January 10th, 2022
Verified purchase

Good, have a number of shirts and jerseys that may be purchased in the future.

Date of experience: January 10, 2022

Thumbnail of user georgiag125
Wyoming
1 review
0 helpful votes
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December 5th, 2021
Verified purchase
Reason I chose this business:

You can't really find Casper College shirts in Casper.

Date of experience: December 5, 2021

Thumbnail of user lisab3791
New York
1 review
0 helpful votes
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May 21st, 2022
Verified purchase

A++++. Easy to shop. Ease of navigating website and size was available

Reason I chose this business:

Found what I was looking for

Date of experience: May 21, 2022

Thumbnail of user steved1561
California
1 review
0 helpful votes
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May 22nd, 2022
Verified purchase

Thanks good stuff lost my same hat off boat... v glad you still have similar.

Date of experience: May 22, 2022

Thumbnail of user amyb1901
New Jersey
1 review
0 helpful votes
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December 5th, 2021
Verified purchase

Good selection of sizes, styles, and fonts. Plus. Sale prices are enticing.

Reason I chose this business:

Better prices that school store.

Date of experience: December 5, 2021

Thumbnail of user adak28
Indiana
1 review
0 helpful votes
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December 5th, 2021
Verified purchase

Nowhere to enter promo code... so I gave it 4 stars.

Reason I chose this business:

Looking for womens joggers. Couldn't find them but found mens that I hope will work.

Date of experience: December 5, 2021

Thumbnail of user maryr2542
Wisconsin
1 review
0 helpful votes
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December 4th, 2021
Verified purchase

Two items were too large for grandson, very disappointed they could not be exchanged!

Reason I chose this business:

Get Christmas gifts for grandson

Service

Date of experience: December 4, 2021

Thumbnail of user patrickc1146
Kentucky
1 review
0 helpful votes
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June 19th, 2022
Verified purchase

I ordered a womens large t-shirt and it does not fit her.

Quality

Date of experience: May 20, 2022

Thumbnail of user landonb46
New York
2 reviews
0 helpful votes
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October 28th, 2022
Verified purchase

To many L/XL hats are sold out. Not enough choice on the flex fit.

Date of experience: September 28, 2022

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From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

Business History

Prep Sportswear® was launched in 2003 as the flagship brand of Sportswear Inc. Prep Sportswear is a consumer brand manufacturer and e-commerce leader in the school, college, youth sports, and active lifestyle markets.

Company Representative

Thumbnail of user christophera479
Chris A.
Typically does not respond to reviews

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