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    Prep Sportswear

Prep Sportswear

Ratings On Other Platforms

Trustpilot
4.3 / 5
ResellerRatings
4 / 5
Better Business Bureau
4.4 / 5
Corporate Values

Overview

Prep Sportswear has a rating of 4.5 stars from 12,852 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prep Sportswear most frequently mention good quality, customer service, and timely manner. Prep Sportswear ranks 1st among Sportswear sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 88.5%
Positive
1,652
Neutral
108
Negative
106
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85,407 reviews

24
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How would you rate Prep Sportswear?
Top Positive Review

“I love your products and have ordered often, however,...”

Christine B.
1/7/25

I love your products and have ordered often, however, I find that products run small. In a most recent email I wrote to customer service regarding my concerns of an XL zip up. I was told to measure the sweatshirts dimensions and send reply with the findings. I'm uncertain why I was asked to do that. Being so close to Christmas I opted to give the zip-up to another person as a gift instead of the individual it was intended for as it would not have fit them.

Date of experience: 12/28/24
See positive reviews
Top Critical Review

“I would have liked to see an example of what I ordered...”

Danielle W.
1/2/25

I would have liked to see an example of what I ordered with customized choices. As it turned out. I ordered my items personalized. They didn't come with my sons last name or number. So I was pretty disappointed. My husband ordered one for himself and it came with the personalization. So I'm kind of confused why mine did not.

Date of experience: 12/23/24
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Reviews (12,852)

Rating

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Other

Reviews that mention popular keywords

customer service (476) shopping experience (113) quality product (185) quality material (70) delivery time (63) phone number (34) return policy (36) confirmation email (22) credit card (22)
Thumbnail of user dr466
Pennsylvania
1 review
0 helpful votes
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December 6th, 2022
Verified purchase

Well made shirts! Prompt delivery and answers to questions!

Prompt answers!

Service

Date of experience: December 6, 2022

Thumbnail of user michelleh2177
Virginia
1 review
0 helpful votes
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January 14th, 2022
Verified purchase

Quality product. Nice looking items. Fast delivery, even around the holiday season.

Date of experience: January 14, 2022

Thumbnail of user dianeb2564
Missouri
1 review
0 helpful votes
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December 6th, 2022
Verified purchase
Reason I chose this business:

Yes, would recommend

Date of experience: December 6, 2022

Thumbnail of user susanb4559
Pennsylvania
1 review
0 helpful votes
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July 9th, 2022
Verified purchase

Order went through without any issues and recipient was very satisfied with the purchase.

Date of experience: July 9, 2022

Thumbnail of user jeremys986
Oklahoma
1 review
0 helpful votes
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July 9th, 2022
Verified purchase

Very good experience. I would recommend prep sportswear.

Date of experience: July 9, 2022

Thumbnail of user sueg552
North Carolina
1 review
0 helpful votes
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December 12th, 2022
Verified purchase

Thank you for so many choices to customize the sweatshirt I wanted

Reason I chose this business:

Internet search

Date of experience: December 12, 2022

Thumbnail of user tiffanyj193
Mississippi
2 reviews
0 helpful votes
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December 6th, 2022
Verified purchase

Great experience. Nice and fast delivery. Everything was as ordered.

Date of experience: December 6, 2022

Thumbnail of user michelles2896
Minnesota
1 review
0 helpful votes
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January 15th, 2022
Verified purchase

Date of experience: January 15, 2022

Thumbnail of user alij142
California
1 review
0 helpful votes
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December 5th, 2022
Verified purchase

Look great, high prices for the quality received.
Nice selection of designs.

Date of experience: December 5, 2022

Thumbnail of user scottm2249
Missouri
2 reviews
0 helpful votes
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January 13th, 2022
Verified purchase

The order was correct and arrived before I expected. Great job!

Date of experience: January 13, 2022

Thumbnail of user maryv1487
North Carolina
1 review
0 helpful votes
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December 5th, 2022
Verified purchase

Took longer than I expected but love the sweatshirt! Great quality

Answered right away that it takes time to prepare my order. Courteous

Service

Date of experience: December 5, 2022

Thumbnail of user kellyk853
Wisconsin
1 review
0 helpful votes
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January 16th, 2022
Verified purchase

Easy ordering. Good quality! Items arrived when they were supposed to.

Date of experience: January 16, 2022

Thumbnail of user johnd6012
Maryland
1 review
0 helpful votes
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February 14th, 2022
Verified purchase

Satisfactory service and product quality. Now makin' it 50 characters.

Date of experience: January 15, 2022

Thumbnail of user joanb1130
Florida
1 review
0 helpful votes
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December 5th, 2022
Verified purchase

The product is very nice. It was received timely, great quality. Thank you.

Sent email to company to confirm my order was received. I had not saved order info when I placed order. Most companies send a confirmation notice to my email address after I place order. I believe they were just swamped. Order was placed at the time of college acceptance letter for relative. Pleased with t-shirt. No complaints.

Service

Date of experience: December 5, 2022

Thumbnail of user karent2116
Wisconsin
1 review
0 helpful votes
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December 5th, 2022
Verified purchase

Got ln timely manner am pleased with the product
I

Date of experience: December 5, 2022

Thumbnail of user peggip1
Pennsylvania
2 reviews
1 helpful vote
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December 5th, 2022
Verified purchase

Delightful and speedy. Item was exactly as ordered.

Date of experience: December 5, 2022

Thumbnail of user lauriev111
Virginia
1 review
0 helpful votes
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January 15th, 2022
Verified purchase

So many choices! Good quality, arrived on time, even with the holiday rush.

Date of experience: January 15, 2022

Thumbnail of user kathrynh468
Pennsylvania
1 review
0 helpful votes
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February 14th, 2022
Verified purchase

Very late of delivery even though it was stated that I would get order before Christmas.

Date of experience: January 15, 2022

Thumbnail of user mindyp66
Indiana
1 review
0 helpful votes
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January 13th, 2022
Verified purchase

Easy ordering and received quickly. My daughter loved the sweatshirt.

Date of experience: January 13, 2022

Thumbnail of user pauletter73
Canada
1 review
0 helpful votes
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December 5th, 2022
Verified purchase

Date of experience: December 5, 2022

Thumbnail of user sofiaf58
Canada
1 review
0 helpful votes
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Thumbnail of user billier87
Texas
1 review
0 helpful votes
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December 5th, 2022
Verified purchase
• Updated review

Easy to order and shipped promptly. Item was as described.

Date of experience: December 5, 2022

Web site easy to use
November 15th, 2022
Verified site experience
• Previous review

Date of experience: November 15, 2022

Thumbnail of user louisb489
Colorado
1 review
0 helpful votes
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December 5th, 2022
Verified purchase

Smooth ordering process. The site was easy to use.

Reason I chose this business:

I already have. Great store.

Date of experience: December 5, 2022

Thumbnail of user triciab180
Washington
1 review
0 helpful votes
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December 5th, 2022
Verified purchase

Good, easy and fast. I will use it again. Thank you!

Date of experience: December 5, 2022

Thumbnail of user joang656
Illinois
1 review
0 helpful votes
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December 5th, 2022
Verified purchase

The ordering process was straightforward and I received my shirt in a timely manner.
Thank you

Date of experience: December 5, 2022

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From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

Business History

Prep Sportswear® was launched in 2003 as the flagship brand of Sportswear Inc. Prep Sportswear is a consumer brand manufacturer and e-commerce leader in the school, college, youth sports, and active lifestyle markets.

Company Representative

Thumbnail of user christophera479
Chris A.
Typically does not respond to reviews

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