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    Prep Sportswear

Prep Sportswear

Ratings On Other Platforms

Trustpilot
4.3 / 5
ResellerRatings
4.3 / 5
Better Business Bureau
4.4 / 5
Corporate Values

Overview

Prep Sportswear has a rating of 4.5 stars from 12,727 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prep Sportswear most frequently mention good quality, customer service, and timely manner. Prep Sportswear ranks 1st among Sportswear sites.

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Positive reviews (last 12 months): 88.7%
Positive
1,735
Neutral
106
Negative
114
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85,256 reviews

24
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How would you rate Prep Sportswear?
Top Positive Review

“Everything arrived on time and looks great!”

Jennifer P.
10/17/24

Everything arrived on time and looks great! We did have an issue with color bleeding from the royal blue t-shirt onto other clothing. So, plan to wash a few times before wearing. Hoping that's not a sign of poor quality as it wears.

Date of experience: 10/7/24
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Top Critical Review

“I ordered this hooded sweat shirt 1.5 size larger with...”

william g.
9/24/24

I ordered this hooded sweat shirt 1.5 size larger with the hopes of wearing extra layers under in colder weather. When I tried it on,with just a tee shirt, not only was the body extremely tight but the arms were so tight I could not slide my arms in without extreme pressure. Please tell me how to return this item!

Date of experience: 9/14/24
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Reviews (12,727)

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Reviews that mention popular keywords

customer service (472) shopping experience (112) quality product (184) quality material (70) delivery time (63) phone number (32) return policy (35) confirmation email (22) credit card (22)
Thumbnail of user jenniferp3400
Pennsylvania
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

Everything arrived on time and looks great! We did have an issue with color bleeding from the royal blue t-shirt onto other clothing. So, plan to wash a few times before wearing. Hoping that's not a sign of poor quality as it wears.

Date of experience: October 7, 2024

Thumbnail of user stacic91
Georgia
1 review
0 helpful votes
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December 19th, 2024
Verified purchase

Since our team isn't local, we can't buy any kind of fan gear in our area. Finding Prep Sportswear online has been a game changer for us. I order almost all of our collegiate football apparel from them and do not have any complaints!

Reason I chose this business:

We've always had success ordering from here. No complaints so far. We can't buy anything with our team's name on it locally, because we live out of town. I depend on other ways to get our fan gear, mostly online with Prep Sportswear.

Date of experience: December 9, 2024

Thumbnail of user terrencer127
Washington
1 review
0 helpful votes
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December 1st, 2024
Verified purchase
• Updated review

My previous experience was.a.good one product came on time I seen other reviews saying that it took a while for there order to arrive but I can say that was not the issue for me thanks prep sportswear,will be ordering more in the future

Date of experience: November 21, 2024

So far so good!
November 24th, 2024
Verified site experience
• Previous review
Reason I chose this business:

My sons school

Date of experience: November 14, 2024

Thumbnail of user marker
New Hampshire
1 review
0 helpful votes
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December 13th, 2024
Verified purchase

Vast selection… Picked a design and changed my mind. Cancellation was simple and easy. Refund showed up almost instantly without delay. I then reordered the design I liked better. Thank You Prep Sportswear.

Date of experience: December 3, 2024

Thumbnail of user williamg3686
Massachusetts
1 review
0 helpful votes
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September 24th, 2024
Verified purchase

I ordered this hooded sweat shirt 1.5 size larger with the hopes of wearing extra layers under in colder weather. When I tried it on,with just a tee shirt, not only was the body extremely tight but the arms were so tight I could not slide my arms in without extreme pressure. Please tell me how to return this item!

Your return policy does nothing to protect the consumer against totally shabby products.

Reason I chose this business:

Not this item

Service

Date of experience: September 14, 2024

Thumbnail of user doloress238
Florida
1 review
0 helpful votes
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September 19th, 2024

Beware! I emailed and asked to fix the order - still no response. I ordered black and it is in the description as black for the color to choose and they sent me light gray. I have been emailing for several days and the # on cc said mailbox full!
Quality is terrible too. This company is a scam!

Products used:
Hoodie- they are a scam Fraud

Service
Value
Shipping
Returns
Quality

Date of experience: September 9, 2024

Thumbnail of user deborahm1742
New York
1 review
0 helpful votes
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September 26th, 2024
Verified purchase
• Updated review

The website asked for a name on this order. The "name" personalized the shirt we were buying. My son, as a HS Senior will not wear a personalized school shirt. Unbeknownst to me at the time but figured out later, the site didn't give a choice for that particular shirt to be bought without a personalization and it's not fair. I want to return it but it may be too late as his name's on it now. What a waste of $$.

Reason I chose this business:

Maybe if they stop being too stringent with their merchandise not being exactly what you want and having to settle for second best.

Date of experience: September 16, 2024

There needs to be a search tool to get to items right...
October 23rd, 2021
Verified site experience
• Previous review

There needs to be a search tool to get to items right away without having to look through every single category to find what you're looking for.

Reason I chose this business:

Because my son asked for a short sleeve hoodie and I couldn't find one. Also we're looking for a specific long sleeve 1/4 zip that's school approved for the dress code - Iona Prep High School, New Rochelle, NY.

Date of experience: September 23, 2021

Thumbnail of user ilaniosuarez76
New Hampshire
1 review
0 helpful votes
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September 28th, 2024

I order a jersey, so I could support my kid on his football games, the website says all the orders will be ready in four business days. But they are busy with back to school and they prolong they production time to 6 to 10 business day. My order is already on day 20.12 business day and still in production don't even have shipping day available. I try to reach the company and always get the same answer we are busy and your order will be done soon. Until the last try I made and the person who's answer me was very rude and told me just like that:" I already have talk to you three times and told you we don't work weeks, and we are busy. Your order will be done soon." Never apologize or try to fix anything, seems like my order, for be o e shirt, is not important at all. Terrible experience. But I'm making sure people have knowledge of this before decide to do any business with this company.

Value
Shipping
Returns
Quality

Date of experience: September 18, 2024

Thumbnail of user jasminc87
Texas
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

There was a bit of a wait after the order was placed, but it was worth it. I ordered two shirts from Prep Sportswear for my five-year-old, and both shirts came out perfectly.
If you need a custom shirt made, in a timely matter, this company is great to order from.

Date of experience: September 6, 2024

Thumbnail of user hectorr649
Texas
1 review
0 helpful votes
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November 28th, 2024
Verified purchase

You need to improve customer service and the quality of your products. I had to submit the correction of my university's year of establishment twice to get it fixed. It took them a long time to fix it. I received my order fairly quickly. Now that I finally have my sweatshirt, after the first wash, it has already lost some of the impregnation. It is not fair to pay $54 for something of poor quality.

You need to improve customer service and the quality of your products. I had to submit the correction of my university's year of establishment twice to get it fixed.

Service

Date of experience: November 18, 2024

Thumbnail of user michellec3198
California
1 review
0 helpful votes
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December 1st, 2024
Verified purchase
• Updated review

I have ordered several times over several years. Always top notch Quality and I get compliments from other parents. For the glitter designs the pictures on the site do not do justice! So much prettier and bolder in person.

Reason I chose this business:

Returning customer. Another child started playing basketball. This is my third highschool/college baller that I have ordered for. One child playing park ball. I will be back!

Date of experience: November 21, 2024

Perfect product
April 3rd, 2024
Verified purchase
• Previous review

Perfect product. Great colors and variety. Child in sports. This is my go to for all custom school sports merch

Reason I chose this business:

Child in sports. This is my go to for all schiol sports merch

Date of experience: March 24, 2024

Very nice gear!
February 11th, 2023
Verified site experience
• Previous review

Very nice gear! Will continue to purchase

Reason I chose this business:

Purchased before. Great price, quality and design

Date of experience: February 11, 2023

Thumbnail of user davidp6699
Texas
2 reviews
0 helpful votes
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November 16th, 2024
Verified purchase

The site is easy to navigate. I was able to find our school easy. The options are endless. Great quality items from matching tops and bottoms, t-shirts to caps. They have it all and always a good, low price. I'm happy to have found a site that I can buy all my sports apparel from.

Reason I chose this business:

Yes, I would recommend a friend or anyone who asks for such apparel.

Date of experience: November 6, 2024

Thumbnail of user ronnieu31
North Carolina
1 review
0 helpful votes
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December 25th, 2024
Verified purchase

My previous purchase experience was very good. This time I am a little disappointed and disillusioned at the fact that I was encouraged to subscribe to your website and I would receive a 25% discount on my purchase which did not happen. I did make ia large purchase out of my own pocket for my wrestling team, and I would have really appreciated the discount as it was represented.

Reason I chose this business:

A quality product

Date of experience: December 15, 2024

Thumbnail of user dorist363
Virginia
1 review
0 helpful votes
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October 25th, 2024
Verified purchase
• Updated review

I really did not like the sweatshirt - I thought that it was completely too thin. I ended up giving it away to a family member. Unfortunate and disappointed, but I guess I need to read that the item I buy (if I do next time) - is indeed a thick/heavy one.

Date of experience: October 15, 2024

Great experience
September 28th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Son went there

Date of experience: September 18, 2024

Thumbnail of user meghanh163
Florida
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

I did finally receive my order. I would say that you guys need to work on communication better and customer service. I order this is the very beginning of August and just got it. I never once got an email from you guys or a tracking number and it was extremely hard trying to figure out where to look and how to find my order which never happened! I am thankful for finally getting it and great quality!

No one could help me because I didn’t have an order number. Again as I stated before you should be emailing people and contacting them!

Service

Date of experience: August 20, 2024

Thumbnail of user allisonk414
Pennsylvania
1 review
0 helpful votes
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December 12th, 2024
Verified purchase

It was very easy and efficient! I appreciated the quick shipping! Would definitely order from here again. My only complaint is the smaller than I expected number on the back so the sweatshirt looks alittle off but it works! It is a great gift!

Date of experience: December 2, 2024

Thumbnail of user lisaf3162
Illinois
1 review
0 helpful votes
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October 26th, 2024
Verified purchase

So far, so good. A lot better options than our school team shop.

Pay attention to the fabric. Some of the hoodies I ordered don't have much stretch, so if you want them oversized, maybe order up 1 size.

Reason I chose this business:

Options to make my own designs. The 30% off coupon and the different payment options makes this much more affordable and convenient than our school team shop.

Date of experience: October 16, 2024

Thumbnail of user megana1155
Illinois
1 review
0 helpful votes
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December 2nd, 2024
Verified purchase

The website was easy to use, and the items shipped much faster than I expected. I bought some gear that would work for my children's school. It was so much cheaper than ordering through their school, so that was a huge plus for me.

Date of experience: November 22, 2024

Thumbnail of user moanas2
New York
1 review
0 helpful votes
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October 30th, 2024
Verified purchase

I had a great experience shopping on this website! It was incredibly easy to navigate, making it simple to find exactly what I was looking for. They offer a wide variety of apparel selections, ensuring there's something for everyone. On top of that, the shipping was impressively fast—I received my order sooner than expected. Highly recommend for anyone looking for a seamless online shopping experience.

Reason I chose this business:

Spirit wear

Date of experience: October 20, 2024

Thumbnail of user tracye332
South Carolina
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

It was easy to select my design and make my purchase. I did not get an email to confirm my order at the time of purchase but I did receive an email once the order was processed and before shipping. My items arrived faster than expected.

Date of experience: October 10, 2024

Thumbnail of user kaylad966
Minnesota
1 review
0 helpful votes
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November 8th, 2024
Verified purchase

I love that this company has different logos that you can choose from along with different categories. If you want one for football they have that but if you want one for a teacher that teaches first grade, they have that too!

Reason I chose this business:

All the options!

Date of experience: October 29, 2024

Thumbnail of user kathyd1160
Illinois
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I was very pleased with the quick response to my request after my order arrived with a mistake in the spelling of the high school logo. Within two weeks I had a new sweatshirt with the correction made. We did not have any problems with this company as we resolved the problem. I have received many compliments on the vivid color of my sweatshirt and have been asked where I purchased it. I would recommend this company for spirit wear. Being a grandmother of a high schooler it is tough to know when the school spiritwear sites are open. This company allowed me to be ready to cheer on my grandchild for her season.

I was very satisfied with customer service. I used all of the available ways to contact them and I did get a quick response.

Reason I chose this business:

I would recommend Prep Sportswear to a friend for suref!

Service

Date of experience: October 4, 2024

Thumbnail of user shavonf10
New York
1 review
0 helpful votes
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October 16th, 2024
Verified purchase

My experience GREAT! Somehow after I placed my order. My confirmation of the shirt I design was all wrong. I immediately texted. The representative on the text line design the shirt exactly how I wanted it. It was sent back to showing the front and back. Prep Sportswear is all about satisfying you a customer! My shirts are AMAZING. Thank you Prep Sportswear and your Amazing Team!

Service

Date of experience: October 6, 2024

Thumbnail of user stephenm4868
Washington
1 review
0 helpful votes
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December 12th, 2024
Verified purchase

Great product! I am excited to receive a sweatshirt with my high school that closed years ago! I also live i was able to personalize my sweatshirt. Thank you.

Reason I chose this business:

They had the product I was looking for.

Date of experience: December 21, 2024

Thumbnail of user teaganc14
Maine
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

The site was easy to use and there were so many options for different sports, designs, and schools! Shipping was fast, all items were fairly priced, and the quality of the product exceeded my standards. Overall very pleased with the purchase :)

Reason I chose this business:

I would absolutely recommend Prep Sportswear to a friend!

Date of experience: August 5, 2024

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From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

Business History

Prep Sportswear® was launched in 2003 as the flagship brand of Sportswear Inc. Prep Sportswear is a consumer brand manufacturer and e-commerce leader in the school, college, youth sports, and active lifestyle markets.

Company Representative

Thumbnail of user christophera479
Chris A.
Typically does not respond to reviews

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