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    Prep Sportswear

Prep Sportswear

Ratings On Other Platforms

Trustpilot
4.3 / 5
ResellerRatings
4 / 5
Better Business Bureau
4.4 / 5
Corporate Values

Overview

Prep Sportswear has a rating of 4.5 stars from 12,859 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prep Sportswear most frequently mention good quality, customer service, and timely manner. Prep Sportswear ranks 1st among Sportswear sites.

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Positive reviews (last 12 months): 88.5%
Positive
1,655
Neutral
109
Negative
107
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85,411 reviews

24
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How would you rate Prep Sportswear?
Top Positive Review

“I love your products and have ordered often, however,...”

Christine B.
1/7/25

I love your products and have ordered often, however, I find that products run small. In a most recent email I wrote to customer service regarding my concerns of an XL zip up. I was told to measure the sweatshirts dimensions and send reply with the findings. I'm uncertain why I was asked to do that. Being so close to Christmas I opted to give the zip-up to another person as a gift instead of the individual it was intended for as it would not have fit them.

Date of experience: 12/28/24
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Top Critical Review

“I would have liked to see an example of what I ordered...”

Danielle W.
1/2/25

I would have liked to see an example of what I ordered with customized choices. As it turned out. I ordered my items personalized. They didn't come with my sons last name or number. So I was pretty disappointed. My husband ordered one for himself and it came with the personalization. So I'm kind of confused why mine did not.

Date of experience: 12/23/24
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Reviews (12,859)

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Reviews that mention popular keywords

customer service (476) shopping experience (113) quality product (185) quality material (70) delivery time (63) phone number (34) return policy (36) confirmation email (22) credit card (22)
Thumbnail of user marker
New Hampshire
1 review
0 helpful votes
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December 13th, 2024
Verified purchase

Vast selection… Picked a design and changed my mind. Cancellation was simple and easy. Refund showed up almost instantly without delay. I then reordered the design I liked better. Thank You Prep Sportswear.

Date of experience: December 3, 2024

Thumbnail of user dimre1208
Canada
1 review
0 helpful votes
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December 21st, 2024

I placed my order Nov 15th, 2024 and still to this day Dec 11, my order shows, in production. No one will answer my messages or get back to me. Prep Sports wear your customer service sucks! What a scam.

Service

Date of experience: December 11, 2024

Thumbnail of user ronnieu31
North Carolina
1 review
0 helpful votes
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December 25th, 2024
Verified purchase

My previous purchase experience was very good. This time I am a little disappointed and disillusioned at the fact that I was encouraged to subscribe to your website and I would receive a 25% discount on my purchase which did not happen. I did make ia large purchase out of my own pocket for my wrestling team, and I would have really appreciated the discount as it was represented.

Reason I chose this business:

A quality product

Date of experience: December 15, 2024

Thumbnail of user jessicas5493
Nebraska
1 review
0 helpful votes
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January 3rd, 2025
Verified purchase

I believe this is the second time that I purchased from your company and overall I'm happy with the products that I received as well as the quickness that they were delivered. There was no problems whatsoever.

Reason I chose this business:

Yes, I would recommend prep sportswear to a friend

Date of experience: December 24, 2024

Thumbnail of user andreag2136
Virginia
1 review
0 helpful votes
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December 20th, 2024
Verified purchase

I would give zero stars if I could! I received an order with a typo on it and have spent weeks trying to get ahold of someone. Emails, phone calls, robot chat, etc. I am now having to eat $32 to buy another shirt without a typo on it. I would take business elsewhere, but I bought a very niche item that cannot be replicated.

Reason I chose this business:

Because there were no other options.

Date of experience: December 10, 2024

Thumbnail of user andyd611
Connecticut
1 review
0 helpful votes
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December 27th, 2024
Verified purchase

Designed and ordered a t-shirt and hoodie for my son and his new high school wrestling team. Very easy to do online through this site. Product was shopped and received fairly quickly and was exactly what we needed. Colors, design, and fit were all as ordered and we were very satisfied with everything.

Reason I chose this business:

Yes, I would

Date of experience: December 17, 2024

Thumbnail of user terrencer127
Washington
1 review
0 helpful votes
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December 1st, 2024
Verified purchase
• Updated review

My previous experience was.a.good one product came on time I seen other reviews saying that it took a while for there order to arrive but I can say that was not the issue for me thanks prep sportswear,will be ordering more in the future

Date of experience: November 21, 2024

So far so good!
November 24th, 2024
Verified site experience
• Previous review
Reason I chose this business:

My sons school

Date of experience: November 14, 2024

Thumbnail of user lindao2681
Arkansas
1 review
0 helpful votes
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December 7th, 2024
Verified purchase

I am pleased with the hoodies. Took a long time to process and ship though. Over 2 weeks. I realize they make every one of them to order but I didn't have any special stuff put on. All in all 4/5 stars.

It was all automated. Didn't give me any information that I didn't already know.

Reason I chose this business:

I would if they have time to wait. Quality is good. Price was good. Just took long time to get and communication was not the best.

Service

Date of experience: November 27, 2024

Thumbnail of user terrij430
Kentucky
1 review
0 helpful votes
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December 12th, 2024
Verified purchase

Was a good experience but I am waiting to see the quality of your product. Hopefully it will be great! Now that Christmas is over, my 13ry old grandson did like his hoodie with his schools name, sport and his name personalized on the front and back. The Fruit of the loom brand ran smaller than I expected for a men's medium size but it appeared to work out for him. However for the price, and since no school made a profit on it I don't think it was worth the money. Next time I'll try to purchase from the school sales so they can make some money.

Reason I chose this business:

Looking for a personalized gift for my great grandson.

Date of experience: December 29, 2024

Thumbnail of user allisonk414
Pennsylvania
1 review
0 helpful votes
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December 12th, 2024
Verified purchase

It was very easy and efficient! I appreciated the quick shipping! Would definitely order from here again. My only complaint is the smaller than I expected number on the back so the sweatshirt looks alittle off but it works! It is a great gift!

Date of experience: December 2, 2024

Thumbnail of user michellec3198
California
1 review
0 helpful votes
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December 1st, 2024
Verified purchase
• Updated review

I have ordered several times over several years. Always top notch Quality and I get compliments from other parents. For the glitter designs the pictures on the site do not do justice! So much prettier and bolder in person.

Reason I chose this business:

Returning customer. Another child started playing basketball. This is my third highschool/college baller that I have ordered for. One child playing park ball. I will be back!

Date of experience: November 21, 2024

Perfect product
April 3rd, 2024
Verified purchase
• Previous review

Perfect product. Great colors and variety. Child in sports. This is my go to for all custom school sports merch

Reason I chose this business:

Child in sports. This is my go to for all schiol sports merch

Date of experience: March 24, 2024

Very nice gear!
February 11th, 2023
Verified site experience
• Previous review

Very nice gear! Will continue to purchase

Reason I chose this business:

Purchased before. Great price, quality and design

Date of experience: February 11, 2023

Thumbnail of user brandons2549
California
1 review
0 helpful votes
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December 27th, 2024
Verified purchase

Excellent customer service. Prep sports sent another sweatshirt after not receiving previous order in a timely fashion and were very polite and professional. Much appreciated!

Service

Date of experience: December 17, 2024

Thumbnail of user megana1155
Illinois
1 review
0 helpful votes
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December 2nd, 2024
Verified purchase

The website was easy to use, and the items shipped much faster than I expected. I bought some gear that would work for my children's school. It was so much cheaper than ordering through their school, so that was a huge plus for me.

Date of experience: November 22, 2024

Thumbnail of user jessicae2055
Texas
1 review
0 helpful votes
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December 24th, 2024
Verified purchase

The website was easy to navigate. It was more than helpful to see any color and design preview as I scrolled through. Delivery was quick. Overall a great site with many options!

Date of experience: November 20, 2024

Thumbnail of user brians6888
Massachusetts
1 review
0 helpful votes
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December 31st, 2024
Verified purchase

Overall pretty good. Got my order in a week. Quality was good for the price. Just be aware the sweatshirts run a size small so order accordingly since it is all custom

Date of experience: December 21, 2024

Thumbnail of user jerrig56
Iowa
1 review
0 helpful votes
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December 12th, 2024
Verified purchase

Sweatshirt was missing back print, but was corrected right away. Unfortunately, when they replaced it, it was way too small. I have since reordered, and will do so again in the future..

Reason I chose this business:

Simpson College is included in their inventory!

Date of experience: December 2, 2024

Thumbnail of user jeromer234
Illinois
1 review
0 helpful votes
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December 23rd, 2024
Verified purchase
• Updated review

The last time that I purchased the baseball caps, there was an option for a cap with no velcro closure. The back expanded and looked much nicer than the CHEAP one size fits all version.

Date of experience: December 13, 2024

!
December 9th, 2024
Verified purchase
• Previous review

!XXXXXXXXXXXXXXXXXXXXXXXXXXXXX

Date of experience: November 29, 2024

Thumbnail of user cindys3032
Illinois
1 review
0 helpful votes
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January 4th, 2025
Verified purchase

I was concerned at first, my order was misplaced. But communication from Chandler was excellent, he hunted down my order, and everything turned out great.

Reason I chose this business:

Had great customer service with my first order.

Date of experience: December 25, 2024

Thumbnail of user loism721
New York
1 review
0 helpful votes
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December 20th, 2024
Verified purchase

It all looks good so far. It would have been helpful if I could have reviewed my customization before I submitted my order, but there was no option to do that. Hopefully, it is correct.

Reason I chose this business:

It came up on a Google search for the school I was interested in.

Date of experience: January 3, 2025

Thumbnail of user davidp6699
Texas
2 reviews
0 helpful votes
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November 16th, 2024
Verified purchase

The site is easy to navigate. I was able to find our school easy. The options are endless. Great quality items from matching tops and bottoms, t-shirts to caps. They have it all and always a good, low price. I'm happy to have found a site that I can buy all my sports apparel from.

Reason I chose this business:

Yes, I would recommend a friend or anyone who asks for such apparel.

Date of experience: November 6, 2024

Thumbnail of user rosieb220
Iowa
1 review
0 helpful votes
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December 16th, 2024
Verified purchase

Everything I have ordered has always been satisfactory to me both in quality & with delivery! Easy to place an order & appreciate the variety of styles & logos to choose from.

Date of experience: December 6, 2024

Thumbnail of user amym5188
Minnesota
1 review
0 helpful votes
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December 10th, 2024
Verified purchase

You get great quality apparel at a reasonable price. I even found some items from a school with our family name and some from my alma mater that closed over a decade ago.

Reason I chose this business:

Previous orders were exactly what I wanted

Date of experience: November 30, 2024

Thumbnail of user heatheru287
North Carolina
2 reviews
0 helpful votes
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December 24th, 2024
Verified purchase

Great quality but expensive. Sweatshirts and tshirt graphics wash very well and have not cracked or peeled and it's been two years of washing and drying.

Reason I chose this business:

Last minute gift

Date of experience: December 14, 2024

Thumbnail of user cp650
Minnesota
1 review
0 helpful votes
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December 22nd, 2024
Verified purchase

I am very happy with my purchase. I ordered 3 youth embroidered ball caps, and they were nice hats, and the embroidery was great, and as showin in the photos.

Date of experience: December 12, 2024

Thumbnail of user carrieh795
Wisconsin
1 review
0 helpful votes
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November 28th, 2024
Verified purchase

The items were great! I did order some sweatshirts that were previously embroidered and now they some screen printed which is a little disappointing, but overall satisfied with my purchase.

Date of experience: November 18, 2024

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From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

Business History

Prep Sportswear® was launched in 2003 as the flagship brand of Sportswear Inc. Prep Sportswear is a consumer brand manufacturer and e-commerce leader in the school, college, youth sports, and active lifestyle markets.

Company Representative

Thumbnail of user christophera479
Chris A.
Typically does not respond to reviews

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4.5
12,859 reviews
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