• Bookmark

    Prep Sportswear

Prep Sportswear

Overview

Prep Sportswear has a rating of 4.5 stars from 12,921 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prep Sportswear most frequently mention good quality, customer service, and timely manner. Prep Sportswear ranks 1st among Sportswear sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 88.2%
Positive
1,697
Neutral
113
Negative
113
View ratings trends

Instant Feedback

85,481 reviews

24
See all photos
How would you rate Prep Sportswear?

Reviews (12,921)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (477) shopping experience (113) quality product (185) quality material (70) delivery time (63) phone number (34) return policy (36) confirmation email (22) credit card (22)
Thumbnail of user nancyl4215
New Jersey
1 review
0 helpful votes
  • Send Message
December 29th, 2024
Verified purchase

This was purchased as a gift for our son. He was pleased with the hoodie and it fit him. I was concerned about sizing as he is tall and muscular - so I thought that the hoodie would be too small but it easy. Sizing numbers chart would be helpful.

Reason I chose this business:

Recommendation by friend

Date of experience: January 12, 2025

Thumbnail of user stevene1773
Wisconsin
1 review
0 helpful votes
  • Send Message
December 22nd, 2024
Verified purchase

Good quality shirts with graphics that hold up. Customized order delivered very quickly. This is my second order from PS and I will be ordering from them again.

Reason I chose this business:

Past experience. Had the mascot I was looking for.

Date of experience: January 6, 2025

Thumbnail of user jackiea619
Ohio
1 review
0 helpful votes
  • Send Message
January 6th, 2025
Verified purchase

Not shipped in time advertised. While the company did refund my shipping cost, I would have cancelled, had that been given as an option. The quality of the sweatshirts are fine, but I'm displeased with the overall experience.

Service

Date of experience: December 27, 2024

Thumbnail of user christineb4327
New York
1 review
0 helpful votes
  • Send Message
January 7th, 2025
Verified purchase

I love your products and have ordered often, however, I find that products run small. In a most recent email I wrote to customer service regarding my concerns of an XL zip up. I was told to measure the sweatshirts dimensions and send reply with the findings. I'm uncertain why I was asked to do that. Being so close to Christmas I opted to give the zip-up to another person as a gift instead of the individual it was intended for as it would not have fit them.

Described above

Service

Date of experience: December 28, 2024

Thumbnail of user sheenab147
Massachusetts
1 review
0 helpful votes
  • Send Message
December 29th, 2024
Verified purchase

I've have ordered from Prep Sportswear four times now and have been pleased with the quality every time! Whenever me or my daughter wear the high school gear we get customized, we receive so many compliments and people always ask us where we got it! I have only had a mistake happen one time and when I emailed Customer Service, they responded quickly and fixed the problem for free!

Reason I chose this business:

Repeat customer- Christmas gift

Date of experience: December 19, 2024

Thumbnail of user wandab1010
Connecticut
1 review
0 helpful votes
  • Send Message
January 6th, 2025
Verified purchase

I ordered a sweat shirt for my grandson who lives in New York. The package arrived within a week. Oh Joy! He had it to open on Christmas morning. He loved the gift and was excited to get it. Thank you for being so easy to order from and so reliable in the delivery

Reason I chose this business:

Yes I would

Date of experience: December 27, 2024

Thumbnail of user whitneyp200
Washington
1 review
0 helpful votes
  • Send Message
December 30th, 2024
Verified purchase

I attend a smaller university and we don't have a lot of options for merchandise directly through our school, but I've been able to find great gifts for my family and myself, and it's so customizable! Everything I've bought from this website has come on time and been great quality. I will definitely purchase again in the future.

Reason I chose this business:

Prep Sportswear has the best merchandise options for Avila University.

Date of experience: December 20, 2024

Thumbnail of user christinem4735
Ohio
1 review
0 helpful votes
  • Send Message
January 4th, 2025
Verified purchase

I have & will often continue to order from Prep Sportswear. High quality & my kids, nieces, etc. get to wear gear that no one else has.
* Highlight of this year is that I got gear with my daughter's graduation year (2027). Wanted that option before & to my delight, Prep Sportswear made it happen!

Reason I chose this business:

A responding YES!

Date of experience: December 25, 2024

Thumbnail of user stacic91
Georgia
1 review
0 helpful votes
  • Send Message
December 19th, 2024
Verified purchase

Since our team isn't local, we can't buy any kind of fan gear in our area. Finding Prep Sportswear online has been a game changer for us. I order almost all of our collegiate football apparel from them and do not have any complaints!

Reason I chose this business:

We've always had success ordering from here. No complaints so far. We can't buy anything with our team's name on it locally, because we live out of town. I depend on other ways to get our fan gear, mostly online with Prep Sportswear.

Date of experience: December 9, 2024

Thumbnail of user jessicas5493
Nebraska
1 review
0 helpful votes
  • Send Message
January 3rd, 2025
Verified purchase

I believe this is the second time that I purchased from your company and overall I'm happy with the products that I received as well as the quickness that they were delivered. There was no problems whatsoever.

Reason I chose this business:

Yes, I would recommend prep sportswear to a friend

Date of experience: December 24, 2024

Thumbnail of user ronnieu31
North Carolina
1 review
0 helpful votes
  • Send Message
December 25th, 2024
Verified purchase

My previous purchase experience was very good. This time I am a little disappointed and disillusioned at the fact that I was encouraged to subscribe to your website and I would receive a 25% discount on my purchase which did not happen. I did make ia large purchase out of my own pocket for my wrestling team, and I would have really appreciated the discount as it was represented.

Reason I chose this business:

A quality product

Date of experience: December 15, 2024

Thumbnail of user raymondf1403
West Virginia
1 review
0 helpful votes
  • Send Message
December 27th, 2024
Verified purchase

Not the fault of the company, but this was a Christmas gift that the site said would be here Dec 24th and didn't arrive until January. The hoodies and shirt were exactly what I ordered and the recipient loved them.

Date of experience: January 1, 2025

Thumbnail of user marker
New Hampshire
1 review
0 helpful votes
  • Send Message
December 13th, 2024
Verified purchase

Vast selection… Picked a design and changed my mind. Cancellation was simple and easy. Refund showed up almost instantly without delay. I then reordered the design I liked better. Thank You Prep Sportswear.

Date of experience: December 3, 2024

Thumbnail of user andyd611
Connecticut
1 review
0 helpful votes
  • Send Message
December 27th, 2024
Verified purchase

Designed and ordered a t-shirt and hoodie for my son and his new high school wrestling team. Very easy to do online through this site. Product was shopped and received fairly quickly and was exactly what we needed. Colors, design, and fit were all as ordered and we were very satisfied with everything.

Reason I chose this business:

Yes, I would

Date of experience: December 17, 2024

Thumbnail of user laddc4
Maryland
1 review
0 helpful votes
  • Send Message
December 28th, 2024
Verified purchase

The weather and holidays delayed the delivery beyond expected date of arrival. Gift has not been opened for product evaluation.

Reason I chose this business:

Nice HBCU apparel choices.

Date of experience: January 12, 2025

Thumbnail of user micheller4454
Michigan
1 review
0 helpful votes
  • Send Message
January 6th, 2025
Verified purchase

Good quality items. They kept me updated on the process of the order, which came quickly. I bought these 2 sweatshirts for Christmas gifts and my family loved them. I would use them again.

Date of experience: December 27, 2024

Thumbnail of user terrencer127
Washington
1 review
0 helpful votes
  • Send Message
December 1st, 2024
Verified purchase
• Updated review

My previous experience was.a.good one product came on time I seen other reviews saying that it took a while for there order to arrive but I can say that was not the issue for me thanks prep sportswear,will be ordering more in the future

Date of experience: November 21, 2024

So far so good!
November 24th, 2024
Verified site experience
• Previous review
Reason I chose this business:

My sons school

Date of experience: November 14, 2024

Thumbnail of user allisonk414
Pennsylvania
1 review
0 helpful votes
  • Send Message
December 12th, 2024
Verified purchase

It was very easy and efficient! I appreciated the quick shipping! Would definitely order from here again. My only complaint is the smaller than I expected number on the back so the sweatshirt looks alittle off but it works! It is a great gift!

Date of experience: December 2, 2024

Thumbnail of user lisap5151
New York
1 review
0 helpful votes
  • Send Message
December 25th, 2024
Verified purchase

Great selection of college merchandise. Love customizing 🤩 it was a family gift and was LOVED. Four addition items already have been ordered

Reason I chose this business:

Recommended

Date of experience: January 8, 2025

Thumbnail of user brandons2549
California
1 review
0 helpful votes
  • Send Message
December 27th, 2024
Verified purchase

Excellent customer service. Prep sports sent another sweatshirt after not receiving previous order in a timely fashion and were very polite and professional. Much appreciated!

Service

Date of experience: December 17, 2024

Thumbnail of user michellec3198
California
1 review
0 helpful votes
  • Send Message
December 1st, 2024
Verified purchase
• Updated review

I have ordered several times over several years. Always top notch Quality and I get compliments from other parents. For the glitter designs the pictures on the site do not do justice! So much prettier and bolder in person.

Reason I chose this business:

Returning customer. Another child started playing basketball. This is my third highschool/college baller that I have ordered for. One child playing park ball. I will be back!

Date of experience: November 21, 2024

Perfect product
April 3rd, 2024
Verified purchase
• Previous review

Perfect product. Great colors and variety. Child in sports. This is my go to for all custom school sports merch

Reason I chose this business:

Child in sports. This is my go to for all schiol sports merch

Date of experience: March 24, 2024

Very nice gear!
February 11th, 2023
Verified site experience
• Previous review

Very nice gear! Will continue to purchase

Reason I chose this business:

Purchased before. Great price, quality and design

Date of experience: February 11, 2023

Thumbnail of user megana1155
Illinois
1 review
0 helpful votes
  • Send Message
December 2nd, 2024
Verified purchase

The website was easy to use, and the items shipped much faster than I expected. I bought some gear that would work for my children's school. It was so much cheaper than ordering through their school, so that was a huge plus for me.

Date of experience: November 22, 2024

Thumbnail of user steveb5687
Texas
1 review
0 helpful votes
  • Send Message
January 12th, 2025
Verified purchase

Delivered before Christmas,unexpected surprise. Grand son likes it. Green a bit brighter than school colors but he doesn't care. Didn't receive 25% discount.

Date of experience: January 2, 2025

Thumbnail of user cindys3032
Illinois
1 review
0 helpful votes
  • Send Message
January 4th, 2025
Verified purchase

I was concerned at first, my order was misplaced. But communication from Chandler was excellent, he hunted down my order, and everything turned out great.

Reason I chose this business:

Had great customer service with my first order.

Date of experience: December 25, 2024

Thumbnail of user stephenm4868
Washington
1 review
0 helpful votes
  • Send Message
December 12th, 2024
Verified purchase

Great product! I am excited to receive a sweatshirt with my high school that closed years ago! I also live i was able to personalize my sweatshirt. Thank you.

Reason I chose this business:

They had the product I was looking for.

Date of experience: December 21, 2024

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

Business History

Prep Sportswear® was launched in 2003 as the flagship brand of Sportswear Inc. Prep Sportswear is a consumer brand manufacturer and e-commerce leader in the school, college, youth sports, and active lifestyle markets.

Company Representative

Thumbnail of user christophera479
Chris A.
Typically does not respond to reviews

How do I know I can trust these reviews about Prep Sportswear?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Prep Sportswear?