"I ordered a computer from them for Christmas on 12/13/15. Item was shipped and then they requested it be shipped back to them. I never received an email from them. Finally asked Rakuten for help and got money back 1/5/15, still with no explanation. I believe they miss priced the computer and wouldn't admit. I believe any reputable business would have sold me the item at the price I had already paid and admitted their mistake. Be careful. I would not deal with them. I don't believe they are honest. I wish I had read the other reviews first. Kept my grandson from getting a computer for Christmas."
Date of experience: January 17, 2016
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