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PrinterPix UK Reviews Summary
PrinterPix UK has a rating of 2.5 stars from 205 reviews, indicating that most customers are generally dissatisfied with their purchases. PrinterPix UK ranks 43rd among Printing sites.
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Eddie was a delight to deal with today, polite, kind and professional. A real asset to your company!
I wish I could give zero stars!
Ordered 2nd December, they took the money straight away! It is now the 18th December and my items have not even been printed.
Cannot get any responses via any method, emails ignored, phones not answered over 2 hours on hold to live chat with 70 people in the queue and then cut off... this happens multiple times!
Generic covid excuses but other providers delivered why can't you?
Biggest bunch of cowboys! Avoid at all costs!
Este Libro es el QUINTO QUE HAGO CON UNTEDES.
Siempre tengo dificultad para iniciar los trabajos. A MI ENTENDER, la página Web no está suficientemente explicada. Debería tener un GUIÓN, detallado con los pasos a seguir, según la tienen confeccionada.
La atención del teléfono *******, en español, ahora no es tan eficaz como lo era el año pasado, con el señor Abraham que contestaba enseguida. Gracias a NATACHA he podido continuar mis trabajos..
Nancy was very helpful on the chat session. I had tried to get help before and was not getting response but she was able to help.
Purchased a groupon voucher for 5 calendars, wrongly assumed that it would send me 5 of the product, it didn't it only sent 1. But once mistake noticed rectified within 5 minutes by customer representive Jack. 4 more calendars now ordered. Thank you so much for your help
Helpfull, long wait on hold trying to get through. Had to call back 3 times for order to be sent. Helpfull once through
Patrick Jane went above and beyond for me and took me through the baby steps of what seemed the impossible - he even created the exact thing I wanted which I couldn't do due to the Printerpix website being very unpredictable.
Nancy was very helpful and understanding. I am a very satisfied customer. A lovely present for my mum.
I was very pleased with the customer service I received from Roger. After several things that needed addressing that both of us patiently went through to sort out. He was extremely helpful, polite, listened carefully to me as a customer and did all he could to help me, he was also calm and courteous throughout. Unfortunately due to a technical hitch we got cut off. Later that day he rang back which I was so grateful for him doing, it really showed me he and printerpix the company he represents really want to help their customers. We finished our conversation and he was able to sort out all my queries. I can't tell you what it meant for him to bother to ring me back - it meant so much. Thank you Roger, this company should be proud to have you as their employee.
I have to be honest though Printerpix needs to go free phone to improve customer services as very costly to call them but i've had some great products and will remain a devoted customer thanks to the hard working customer service personnel like Roger and his colleagues.
There was some logistics issues with my order, however finally I received great solution and support from Eddie one of Printerpix customers advisors.
Thanks
Andrea was extremely helpful and sorted out a very complicated matter with patience and professionalism.
Jack has been very helpful a lovely customer support worker. My previous emails I couldn't respond to because it wouldn't work when it says respond / write your reply above the grey line. I phoned today and Jack was lovely and clear on the phone and my problem has been sorted. Very happy customer.
Very helpful and obliging. Gentleman thank you. Got the job sorted for me. Very well spoken and lovely manners.
He tenido problemas con los envíos porque no tienen número de seguimiento y se han perdido. Nancy me los ha reenviado de nuevo, espero recibirlos pronto porque la verdad que son 3 pedidos y me llevó un tiempo realizarlos.
Gracias
Great customer service by Nancy. I had a faulty blanket (after ordering 3 others which were lovely) and issue was dealt with quickly and efficiently
Printerpix eventually got in touch with me. Excuses were made for the poor quality of the print I received. However it was blamed on me somehow. Nonetheless they decided as a one off they would allow me to have another print, which they talked me through how to re-order and they picked up the bill. This print is good and I am now able to use it for the gift it was intended for. Customer service on this occasion on line was pretty good
No customer service response from email I sent 2 days ago. Apparently "due to volume of queries" that in itself should ring alarm bells. Materials used are of acceptable standard but execution of my order is useless and cannot be used for the Christmas present I ordered it for. If they had taken the time to get back to me and resolve my issue. I would not have written this review. I would not recommend
Nancy è stata un valido aiuto e si è rivelata molto competente. Non mi aspettavo che mi aiutasse così perchè altri suoi colleghi non lo sono stati..
We found a fast and good solution. Nancy is a good service employee. It was an excellent service. Again and again gladly with Nancy
From the business
We want walls that do the talking, shelves that speak volumes, desks that smile back and mantelpieces that narrate a life's story. We want a future where in 50 years grandparents still dust out their photobooks and show the grandchildren the lives w...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members