We are a residential general contracting firm and have been using Houzz Pro for lead generation for several years now, and find the quality of client to be excellent. The program allows us to respond to inquiries to indicate if we consider them to be a good lead, thus continually fine-tuning our prospects through this feedback loop. I would recommend the HOUZZ pro program to anyone looking to grow their business.
This website is a great to manage your business and get new clients through it. It has many tools to accommodate your startup as well as its own 3D rendering software. Which saves lots of money and makes the workflow more efficient. All in all this website is amazing and the people you work with are all great.
I have been working with my account representative Dan Davidson for 6 years. He's been great to assist me with 'learning the ropes' to so many of the Houzz Pro offerings. I've appreciated having the concierge screening process. All in all Houzz Pro has been worth the monthly fee for the opportunities I've been given.
We've received a steady flow of leads from Houzz Pro since joining the program. Our customer account manager is truly fantastic. She is readily available anytime we need her. She helps upload photos, create our profile video, and helps with all of the management of our page that it's hard to find time for as a busy firm. We truly appreciate her!
We have had a few reps during our time with houzz but Emily Draper our current client success manager has made all the difference in the world! She goes way beyond the call of duty! The main reason we stayed the last couple years because she has knocked it out of the park... she has given the attention we needed to get the leads we are experiencing now. Emily offered to re-worked our website... it looks great and the phone is ring off the hook. If it was not for Emily we would not be a houzz pro customer anymore however with the personal touch she gives to us and the concern for our success we are staying with the program!
Since signing up with Houzz Pro, My account Manager Jacob has been influential in getting us the leads that best fit our company in addition to a larger quantity of them. His consistent involvement has kept us on track to be able to maximize the potential of the site.
Houzz Pro has been an incredible help to my business. They send qualified leads, place me in front of thousands of people in my area seeking interior design help, assist in the running and management of my business with specialized software, and provide outstanding customer service support.
I signed up with Houzz to create my website and it has been the best thing i could have done for my business. Emily created my site and gave it the professionalism it needed for when clients ask to preview my work. She has made this process so easy and is always there to make changes and improve my site as we continue to grow and add new projects. She has also taught me how to navigate through the site and utilize all that houzz pro has to offer. I am excited about being able to do everything on one site and am learning as i go, so her patience is much appreciated. I love working with her and i am so glad that she is the one in charge of my account.
Houzz has great reports on trends, and loads of inspiration which allows me to easily search on a particular room, or style. My Client Rep, Haley, is the best and helps me navigate the offerings Houzz has to offer!
Love the educational tips for the pro's and their experiences.
We have a steady flow of prospective clients from Houzz and it is one of our reliable sources for new clients. It has been well worth working with them. Houzz presents ArcDesign on the site in a very professional way that raises client interest and reach for our services. Also, the reps are very helpful in answering questions and assisting in understanding and utilizing the many services they provide.
Answer: After being hounded for years by their persistent sales team we finally committed for a year of "Pro" service for our design company. This was very expensive and yielded no solid leads after one year. For comparison, Google gave us over 3,300 referrals in a year, Instagram almost 1,000. Houzz Pro? 35. In an entire year. Less than 3 click throughs a month for $400 a month. After a year they renewed us on a month to month basis for $400 a month with no fore warning or any follow up to see what we had thought of their "service". Our Houzz Pro "dashboard" contains no information on billing, renewal terms or renewal dates. To cancel your auto renewal you have to do it on the phone, 30 days in advance. Our sales rep. No longer answers emails and will not address this issue. We are disputing this with Visa and we keep getting charged. We block Houzz Pro and next month we get billed by Houzz Advertising. Truly a terrible, parasitic, dishonest company that provides zero value. Avoid, avoid, avoid.
Answer: Yes use it as you may---am part of the team. Keeping in touch with me would be the best of both worlds for me and the client.
Houzz Pro has a rating of 2.9 stars from 157 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Houzz Pro most frequently mention customer service, free trial and credit card. Houzz Pro ranks 4th among Home Remodeling sites.