Pro-Form has a rating of 2.4 stars from 154 reviews, indicating that most customers are generally dissatisfied with their purchases. Pro-Form ranks 12th among Fitness Equipment sites.
We are new to home gyms. We decided to jump right in, and buy a few different things from Pro-Form including a treadmill, a stationary bike, a workout bench, and a wall mount squat rack. All of them have been super great, and work as well or better than we thought. The only complaint is the treadmill had a small piece of cracked plastic, that I'm sure happened in shipment. None the less, everything works great, and we love it thus far.
I ordered an elliptical in January 2021, they said it would ship in early February. I call in late February asking what's going on, they tell me everything is back-ordered and it will ship in early April. I'm annoyed at the lack of communication about this, but I say okay thanks. I call back today (mid-April) to ask what the heck is going on, and the guy tells me that my order was cancelled during my last call. WHAT?! I spoke to someone in shipping - how would they cancel it? Why didn't I get any sort of confirmation email? I've been waiting 4 months for a machine that was never coming. Ridiculously unprofessional and a complete waste of time.
I was concern if the my order got delayed becasue of the pandemic. However, I received my treadmill within three weeks. Delivery was smooth. The customer service answered my questions and listened to my concerns patiently. They went beyond my expectations and won me over as a long lasting customer. Great job!
Products used:
ProForm Treadmill
I love this company. I am very happy with their customer service and willingness to help. I ran into an issue when I was trying to put it together and called them for the agent to assist me with my questions. I am very happy and would recommend anyone purchase from them. I received a product at a discounted rate for my honest review and I must say they did not disappoint.
I really wanted a treadmill, but was running out of space. That's when I found this amazing preform compact treadmill. It his small but, does the job and some more. I'm able to jog, sprint and walk on the treadmill while following classes or watching tv. This is great.
What a solid and sturdy bike! I can ride this hard and it doesn't wobble at all. The wheel is thin and cycles so smoothly. It's very quiet and allows me to watch tv, have others in the same room, or ride at night when the family is in bed because it doesn't wake anyone. I'm a beginner rider and I swapped out the seat for a wide saddle, but for an experienced rider, the seat it comes with is a good quality. It was easy to put together in about 30 minutes and came with all of the parts needed for assembly. I received my Pro-Form bike in exchange for my unbiased opinion of my experience using it.
I love this bike! Great quality plus the customer service at ProForm is wonderful! I am trying to get back into shape since I've been cooped up for so long! Easy to assemble and easy to use! The box was damaged but it was packed well with lots of styrofoam. I love the way my tablet communicates with the fitness classes! I was given this product for a reduced price in exchange for my honest and unbiased opinion.
ProForm has been a great company with good quality equipment. I purchased a treadmill recently and we love it. This company has good customer service and are quick at sending replacement parts. You can contact the by phone or facebook whichever is best for you.
I could t wait to received my ProForm elliptical. After using one in a gym and doing research I settled on the perfect one. I was so happy to see if arrived with everything individual wrapped and secured. Setting it up was super easy due to the easy manual and the QR code to additional instructions. We did contact and customer service was very helpful and took her time answering our questions. I received a discount in exchange for my honest and unbiased opinion.
Products used:
ProForm elliptical
I wanted a spin bike after my last child arrived so i could work out without leaving the house. I was very impressed how well made this bike is. The tablet holder console swivels 180 degrees if needed. I love the automatic resistance control so I don't have to mess with the resistance knob. The ride is so smooth and the LCD screen is very user friendl
I received discounted product in exchange for my honest feedback.
Products used:
Carbon CX exercise bike
I was very please with Pro Forms 500SPX bike. I had not purchased workout equipment prior and so I was very nervous about spending money. This product is well made, shipped very quickly, looks nice and was easy to use and set up. I received this item at a discounted rate for my honest review and feedback. Highly recommend.
Products used:
500SPX
This bike is a very comfortable ride that supports your lower back during a workout. We have very old and tired joints and the 400Ri has proven to be very gentle on them. The pedals are smooth and easy on the knees as well and don't cause your knees to lock during the ride. The seat is adjustable for multiple different heights. Above the display there is a ledge large enough to support a tablet/ipad but also can hold any cell phone for video or audio use. There is Bluetooth capabilities to connect your phone /tablet to the bike and an audio jack for listening. Overall the assembly was easy and able to be done in under an hour.
I received this product free of charge for sharing my unbiased opinion
Products used:
400Ri
Comfortable seat and great program for a motivating workout. The machine was easy to assemble since I had my husband do it. The box was a little beat up but the bike itself was package so well that nothing was bent or messed up. Great workout and very stable.
ProForm offers great exercise equipment for great prices. I have been wanting a spin bike for a while and decided to go with their performance bike and I'm so pleased with my decision. The bike was easy to assemble and move around. It is very user friendly and offers so many great options for any spinning experience. I can't wait to work my way up to the more difficult classes and rides. I received discounted product in exchange for my honest feedback.
Oh my gosh I love working out with my new bike! I received it in exchange for my honest feedback, and it has been a game changer for my workout! It's sturdy, fairly easy to set up (customer service was super helpful) and is durable enough to stand up to daily workouts. I actually look forward to starting my day with a bike ride! It is compatible with the iFIT app, which helps to keep my routines varied and interesting.
I had a great response from customer service when I had questions when we were putting our machine together. They were quick to answer and our machine works great. Shipping was on time, could have been handled a little better by the shipper but it was packaged great so our machine was fully protected.
Products used:
Elliptical
Proform workout machinery is top notch! What other machine can you work out as a 200 pound man but still be moved around with one hand by a petite woman? This company makes high quality get compact and light weight workout equipment. It's easy to use, the iFIT program is wonderful. I actually look forward to my morning workouts now. I was given discounted product for my honest feedback
Okay where to go first, for me it's the 22 inch digital HD touch screen, the compact solid frame, the free one year iFit subscription and let's not forget the 24 resistance levels. This bike is my new found toy. Best workout programs ever. Without a doubt yes I very much recommend this Pro C22. I received discounted product in exchange for my honest feedback.
Products used:
Pro-Form Pro C22
My friends elliptical was ProForm and I loved it so when I went looking for my treadmill I kinda leaned that way. Glad I did, customer service is great, I was never left on hold, and assembly was easy too. I was given a discount in exchange for sharing all my thoughts on this nifty treadmill, its almost as easy as plug and play, I'm thrilled. Its a comfortable walk or run on a machine that feels like if I treat it right it'll be around for a while.
Tip for consumers:
Good for you, doing your research! Keep it up.
Products used:
The cadence compact 300
I just recently got the ProForm Carbon CX with 30 day IFit coach membership. So far it is working great. IFit has some really cool workout sessions that are varied and interesting. I have never liked exercising but I think they have enough variety to keep me from getting bored and giving up. I did receive this in exchange for an honest & unbiased review.
I finally took the plunge and bought some home fitness equipment. I'm so glad I did. I was worried I wouldn't use it like I thought but I prove myself wrong. My item shipped really fast from the company and they provided a ton of tools and videos that made set up an installation a breeze. I love how much support they offer their customers. My machine was extremely well-built and sturdy. It also came with a free month of iFit Which I plan on renewing once my trial is over. Are use this as cardio equipment at home in addition to my gym workouts and I cannot wait to see the results. Great Company with equipment to match anybody's goals and financial statuses. I was given a piece of equipment at a discounted rate for my honest an unbiased review.
Products used:
Pro-form elliptical sport
When I got the chance to get the ProForm Carbon CX at a reduced rate for my unbias review I had to jump on it! I have been very happy with this new addition to my routine. I get a great workout out of this bike. I was very impressed by the fit and quality of the parts. I can ride with confidence and feel secure as this bike is very stable. The adjustments make is possible to fit many different body types. It is a good size and does not take up too much space.
Love the Proform bike. It makes workouts so much nicer. There are a variety of videos and workouts you can use to enhance how you train. When my Proform bike arrived, the box was a little damaged. Upon opening it, I realized I didn't need to be worried. They had packaged it so well there was zero damage to the machine. Reaching the company was easy and they were very easy to talk to and resolved my issues quickly.
For my honest feedback, I received this product at a discount.
Proform's equipment is excellent. Although heavy (which was expected), the equipment was easy to set up. After setup, it took a few minutes to get used to the buttons and settings but once I was familiar with it, I was ready to go. I've had my treadmill for about 2 weeks and I love it. It's super compact and my running on it does not bother my neighbor downstairs who is home all the time since Covid, which means I can run late at night or early in the morning without worries.
I received a discounted product for my honest feedback.
When covid had begun I halted exercising. Seeing the workouts with proform machines in advertisements drove me to need one of their machines for my home gym. I kept seeing advertisements on facebook and I was super captivated. The work outs advertised truly give me inspiration to keep attempting different things. Proform has changed my health. As someone prone to hereditary health issues using an elliptical has given me a way to keep myself healthy. It also has helped me stay accountable! I love my machine. It's truly changed my lifestyle. A marked down item was received in exchange for my impartial opinion.
My proform bike arrived and I was immediately excited to get started. I was able to unpack and assemble without any help. I reached out to the company via facebook and they were super responsive. I have always wanted a spin break and this is a reputable brand. This bike comes with one-year subscription to IFIT which provides interactive training, beginning to advanced training sessions and tracks your results. I love these features. I would definitely recommend this bike based on the quality and company customer service. I received this discounted product in exchange for my honest feedback.
Products used:
exercise equipment
I love my proform bike! I have nothing but good things to say about my whole experience with this company. Quick shipping, easy setup, and amazing quality! All of their equipment comes with a free family membership - (for a whole year!) to the Ifit app, which includes so many different workouts & things to keep you busy and interested. I would absolutely recommend this company to anyone. I received this product at a discounted rate, in exchange for my honest opinion.
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