• Promotion Pros

Promotion Pros

Write a Review

Overview

Promotion Pros has a rating of 4.5 stars from 249 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Promotion Pros most frequently mention customer service, cathie burton, and great job. Promotion Pros ranks 178th among Promotional Products sites.

Positive reviews (last 12 months): 100%
Positive
3
Neutral
0
Negative
0

Instant Feedback

409 reviews

8
See all photos
How would you rate Promotion Pros?
Top Positive Review

“Bought here a kimono robe”

ManLo L.
6/6/24

Shopped here apparel recently and remain delighted. Dat kimono robe that I ordered perfectly matches with my home design. It's very warm, when it's cold outside I can freely wear this robe at home and feel comfortable. Also I am thinking of buying her some waffle weave slippers, they will supplement my robe and I will really feel like I am a rich guy in the mansion, hahaha. It looks luxurious by the way and the price isn't big wahsteover. Highly recommend, guys!

Reviews (249)

Rating

Timeframe

Other

Thumbnail of user manlol
7 reviews
0 helpful votes
  • Send Message
June 6th, 2024

Shopped here apparel recently and remain delighted. Dat kimono robe that I ordered perfectly matches with my home design. It's very warm, when it's cold outside I can freely wear this robe at home and feel comfortable.
Also I am thinking of buying her some waffle weave slippers, they will supplement my robe and I will really feel like I am a rich guy in the mansion, hahaha.
It looks luxurious by the way and the price isn't big wahsteover. Highly recommend, guys!

Thumbnail of user michaelr6643
1 review
0 helpful votes
  • Send Message
January 5th, 2024
Verified purchase

Order 2 different color hats to select the color for a larger order of hats with our logo on them.
The hats were of excellent quality and were delivered quickly!
Fantastic customer service

Thumbnail of user alar3
Ala R.
1 review
0 helpful votes
  • Send Message
October 23rd, 2015
Verified purchase

I love having the option for screen print or embroidery! I believe both styles look amazing on various styles of shirts. This is my second order from promotion pros, and once again I've been very satisfied. I'll definitely continue to order from them in the future!

Thumbnail of user willc506
Will C.
18 reviews
0 helpful votes
  • Send Message
November 29th, 2017
Verified purchase

Very good experience. Your staff worked patiently with me to ensure that all artwork was set up perfectly. The final product was superb - print quality was great and the mug itself feels high-quality. Great job.

Thumbnail of user samanthab1504
Samantha B.
1 review
0 helpful votes
  • Send Message
November 7th, 2018
Verified purchase

I am very happy how the products turned out. Kind of wish there were pockets but they are still very nice. It did take a little long than I expected but once they made it to FedEx we received them very quickly.

Thumbnail of user billb2570
Bill B.
17 reviews
0 helpful votes
  • Send Message
September 1st, 2016
Verified purchase

First time customer, but long time in the promotion business. PromotionPros came through on a large order and exceeded my hopes and expectations in every aspect. Excellent company, excellent people, excellent product! I would highly recommend them for any of your promotional needs.

Thumbnail of user seem7
See M.
1 review
0 helpful votes
  • Send Message
June 13th, 2020
Verified purchase

I had been given a promotional pen and was impressed by how well it wrote. I called the company that had given me the pen and they gave me contact info for Promotion Pros. They were great to work with, made my ordering process very easy, and they are very nice. I look forward to doing business with them in the future.
Best of all they are located in the USA.

Thumbnail of user candacec366
Candace C.
1 review
0 helpful votes
  • Send Message
November 19th, 2019
Verified purchase

This has been a an amazing experience working with Promotion Pros. Being in Hawaii it is always hard to communicate with companies in the 48 States because of the time difference. Promotion Pros was so helpful and understood this and actually called me several times at 10PM their time. The order process went very smooth

Thumbnail of user cynthiak1544
Cynthia K.
1 review
0 helpful votes
  • Send Message
February 7th, 2020
Verified purchase

Cathie was very friendly and extremely helpful, and quick to do a mock up of the crystal vase. It was produced and delivered very quickly and looks beautiful. They also follow up to make sure the product was delivered, & I was satisfied. Excellent customer service. I would definitely recommend this company and will use them again in the future.

Thumbnail of user mariand157
Marian D.
2 reviews
0 helpful votes
  • Send Message
June 26th, 2020
Verified purchase

Alecia was very responsive and was answered all my questions promptly. Though we did not formally speak, I could read in her emails that she was very sincere. Made changes and right back to me. Enjoyed working with her.

Thumbnail of user rochellez18
Rochelle Z.
1 review
0 helpful votes
  • Send Message
June 14th, 2019
Verified purchase

I have been so happy with the customer service quality of Promotion Pros. Working with Cathie Burton has been a real pleasure! She has responded to my emails and concerns right away and gone above and beyond my expectations. I will definitely be doing business with Promotion Pros again!

Thumbnail of user mtkatzf
MTKatz F.
1 review
0 helpful votes
  • Send Message
May 9th, 2016
Verified purchase

Heather Zanon was so helpful and really knowledgeable and followed through with everything for us. We had a few people in the process on our end so it kept changing but she was great and so very patient! Made it stress free

Thumbnail of user fasta13
Fast a.
1 review
0 helpful votes
  • Send Message
March 22nd, 2017
Verified purchase

I rate my 1st time ordering experience with Promotionpros as 5 stars because it was fast and easy. In the beginning I had a few questions which were quickly answered by Yvonne. I then placed the order and we bounced back and forth for a couple of days with the logo approval. The order was placed and I received it ahead of schedule. I would not hesitate to order again from Promotionpros.

Regards,
Bob

Thumbnail of user terryy283
Terry Y.
15 reviews
0 helpful votes
  • Send Message
January 29th, 2020
Verified purchase

I found this company by accident and I am very glad I did. Their prices were great! I had trouble using my company credit card to complete the order. I called their company and they were more than helpful in assisting me with getting the order to go through. The credit card issue was on my end not theirs. Very friendly and helpful staff. My order arrived very quickly and everything was correct which in my experience is not the norm these days. I will be ordering from this company again for sure. Great job!

Thumbnail of user staffl1
Staff L.
1 review
0 helpful votes
  • Send Message
September 5th, 2017
Verified purchase

I highly recommend Promotion Pros. Your representative, Heather Zanon, was fabulous! She was helpful, friendly, funny and handled all of my concerns with such professionalism. Originally I wasn't sure what I wanted...she gave suggestions, send my ideas and even sent me info on items not seen online. She helped me to find the right gift for our staff back to school event. I received my large order in a timely manner and also received follow up from her. I will continue to use your company for all of our future needs.
Thank you!

Thumbnail of user sandyl446
1 review
0 helpful votes
  • Send Message
May 12th, 2023
Verified purchase

They really helped me get last minute product. And they know their stuff and timing of when it can be received.

Thumbnail of user kathyn583
Kathy N.
1 review
0 helpful votes
  • Send Message
July 28th, 2017
Verified purchase

I was in need of some promotional products for my company and Promotion Pros came to the rescue! From initial search to delivery of the products I was completely satisfied! Easy use website page, great prices and products, outstanding customer service, timely delivery, and great experience overall! Will be recommending Promotion Pros to ALL my friends!

Thumbnail of user cindid57
Cindi D.
2 reviews
0 helpful votes
  • Send Message
March 15th, 2020
Verified purchase

This was a wonderful company to deal with. Efficient, professional and detail oriented. We ordered a beautiful crystal bowl with detailed etching that turned out very beautiful, and the recipient was quite pleased. This is my go to company now for the future.

Thumbnail of user michaelh9307
Michael H.
1 review
0 helpful votes
  • Send Message
August 3rd, 2017
Verified purchase

My partner and I are being married next month and we were looking for a unique wedding guest "favor." I searched on-line and found PromotionPros.com and in doing so I found Hillary Danaher. This woman has the best customer service skills I have encountered in a long time. She is patient, interested in her customers and what they have to say, she goes the extra mile in suggesting creative things, she follows-up, she is overall amazing. She is why I am now a PromtionPros.com customer. If American businesses could find ways to clone Hillary Danaher, their profits would soar. I am always a bit leery of doing things on-line, especially if I am not 100% sure of what I am looking for, but Hillary made it a pleasure and she walked me through every step of the process. I cannot say enough positive things about my experience in working with her. 100% top rating!

Thumbnail of user greaters1
Greater S.
1 review
0 helpful votes
  • Send Message
February 25th, 2016
Verified purchase

I was very happy with my order and the professionalism from our service representative. She took very good care of our order to make sure it was what we wanted.The pens were absolutely beautiful. I'm sure our church members will love the pens and lighted key chains. I will definitely be ordering from Promotiopros again.

Thumbnail of user ja783
J A.
2 reviews
0 helpful votes
  • Send Message
April 4th, 2018
Verified purchase

As I noted, I was a bit confused by the imprint location/color section...this was my comment upon placing my order. Within one hour customer service had contacted me and confirmed the details of my order, and within the day had sent me the mock-up of the imprint. I could not be happier. I felt my small order was given the highest priority: you cant beat that.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Promotion Pros excellence is built on more than 90 years of combined industry experience and customer service excellence, plus a long history of retail and marketing experience. We know that instant-recognition brand awareness and solid customer loyalty are cornerstones of good business, and we're here to help you achieve them.

We are a family-owned business steeped in Midwestern values, and we're sensitive to the requests and expectations of our customers. We give as much attention to our local businesses and organizations as we do to the large corporations with whom we work.

Every product we offer comes with the Promotion Pros guarantee of excellence and quality, and everything we do is done with one goal: to ensure you get exactly what you need, when you need it. Every time. And yes, we do mean every time.

Company Representative

Thumbnail of user mikeh606
Mike H.
President
Happy, repeat customers are the bedrock of our business, so I believe in doing everything I can to satisfy our customers. I have a strong work ethic, initially taught to me by my father and strengthened over decades of running our 69-year-old family business. I also value being active in my community, and have volunteered with the National Ski Patrol for the last 46 years. I love traveling with my wife, a professional wildlife photographer, as well as skiing and spending time with my two golden retrievers.

How do I know I can trust these reviews about Promotion Pros?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Promotion Pros?