ProntoCharger

My story tells like the others.

I paid $25 for next day delivery, for a $40 charger and have received nothing.

The owner of this company is Fiyyaz Pirani. He can be found on facebook.

The location, there is two good leads. I am looking to make a visit and possibly confront them face to face.

Piranha holdings is the name that prontocharger is under.

My hope is for a refund. Seems like I would be lucky to get anything back.

Ordered a charger and waited and waited and waited some more. Tried to track it with the order number but received error message that there was no such number. Tried calling the 24/7 phone number which was never answered. Tried emailing customer service and never received an acknowledgment. Finally got a hold of them during "normal business hours". Was told they had emailed me to let me know of a back order(not true) and it "just got in today'. That was 2 weeks ago... still no charger. In total, I have waited for 4 weeks. Stay away, stay away, stay away!

The cord I bought from Pronto Charger didn't fit with my printer like they advertised it would. It completely ruined my $200.00 printer. When I called about the refund they would only process it if I returned the cord to them and paid the shipping. Bad business! The customer service reps just kept repeating the same thing and I never could get the supervisor to call me back. I had to hassle them in order to speak to her and she still only repeated the same things that the reps said. What a joke!

This company is the worst. I was charged for an out-of-stock product. Company now refuses to issue a refund. Totally unresponsive to requests.

Ordered the charger I needed at LESS then the Pronto Charger price. It arrived; this scumbag company is still refusing to make good on their charge.

Product not shipped until I filed a complaint with Paypal. I am sure it was a coincidence the product shipped the day after the complaint was filed. Product received and works. I recommend using paypal to pay and if product not received, then file a dispute with Paypal.

False advertising. Website promises free shipping - no caveats - then doesn't "deliver". Sorry for the pun. I sent the company proof of the free shipping offer, but they refused to honor it. First claimed they don't offer free shipping (patently false) and then claimed the offer applies to orders over $100, but couldn't direct me to where this was explained on the website.

Deceptive business practices and false advertising. I recommend avoiding this company.

I ordered a replacement charger for my brand new macbook pro (after my new puppy chewed the original). I received the charger quickly and it worked for about 6 weeks. After it quit working I called and they sent out another one. It worked for about 2 months. I called again and they now want $20 to make a warranty claim. They post that their products are under warranty for 2 years. I told them forget it and moved on to another supplier. What a waste of $50. Should have gone to apple from the start!

Ordered the product and it never came in the mail. I have been trying to contact them for 3 weeks now and they keep transferring me to someone's voicemail who never calls back. They stole my money and never sent the package. These people are THEIVES!

The owner of prontocharger is an professional artist cheating the customer, he doing business by cheating. He never send money to me, and also adapter also not sent me. This company should be disappearing in the world. Sulena and Fiyyaz are cheat couples.

Ordered high capacity batteries at a prermium price coz they said the were HP made batteries. I received CHEAP junk made in China. I followed their return policy to the 'T'... and was promised a fill refund. I got none. I called and they said they assigned it to a rep, that never contacted me anyway. I called and they said call again. By the way the same person, Trish" answers the phone if you press "new sales', current sales and customer service. Appears to be a shady basement run, DOT COM sham, "BUYER BEWARE" Go byy from an honest reputable place. Check the reviews first/ It would have avoided me all this headaches

On June 18th I called about a charger, I found out it was my battery for the computer. I mailed back the charger on June20th with a return receipt. It was signed by V. Gonzales. I payed $41.26. Still have not received the credit on my account. I wish I had like so many of saw the reviews about this company. Going to call the BBB in Texas and what can be done.
Lorraine NY

Not good... Charger was pictured to be an OEM charger. It was a cheap knockoff that is much bigger than the OEM one. Also computer doesn't show as charging and light on charger doesn't light up to indicate charging or not. Not good...

Total Misrepresentation. I ordered (what I thought to be) a DELL charger. See this site: http://www.prontocharger.com/dell-studio-xps-16-laptop-power-ac-adapter-charger/
The site states that it is a DELL charger. Not that it would work on a Dell laptop. It also states that it is originally $62.95 (the DELL website has it for $69.70 so I thought since the original price was that high, it would be genuine Dell)! It was important for us that we ordered a genuine DELL product. When it arrived I realized it is just a very cheap charger! NOT a DELL product. I ended up just purchasing from Dell directly. Prontocharger is a scam. It is false advertising and a misrepresentation of the product. The quality of the poduct, which arrived is very cheap and I would not trust to use it on my expensive laptop.

We ordered a charger from this place September 3rd and it now Sept 19th 2019. I tried looking for a phone number under "contact us" and imagine that no phone number. I did email them last week under the confirmation email and guess what? No reply from them.
DO NOT order nothing from this place! My order cost me 18.00- 18.00 of my money that they have and I do not!
I am reporting them!

BLUF: Overpriced, Poor-Quality, Misleading Advertisements.
I ordered an 8' AC Adapter/Charge for my Toshiba Satellite A660 laptop. The picture of the power cord on the prontocharger website appeared to be an OEM charger, which is what I was looking for. The price was double what some other places were selling cheap replacement power cords for, but I thought I was paying for a quality product. Wrong! The cord I received was not like on the picture. It was cheap and barely stays plugged into the laptop. I got gypped. My fault for not checking the reviews before buying. I would not recommend buying from this company.

They are not selling authentic macpro chargers. They show a picture of a mac charger, they say they sell original chargers that come in the original packing and that they are an authorized mac dealer. This is all a lie. The battery is about 40 percent larger than my original, is multicolored meaning has different whites showing the pieces they used to put it together and is certainly not original. They will let you return within 14 days but you have to pay for shipping and handling. They are a fraudulent company that is guilty of scamming people. They charge more than other companies that sell rebuilt or replacement mac stuff, so I was dumb and thought I was getting an actual Mac product.

Prontocharger advertises online that they sell apple macbook chargers by having a picture of an apple macbook charger next to the buying info, but to my surprise it was a fake, it wasn't an apple product at all! So i called and emailed them and they told me to send it back to them and they would reimburse me... it has been over a month now since I sent the product back and I still have not gotten my reimbursement! Every time I try to get ahold of them they give me the runaround...

Charged item ordered right away... few hours said it was no longer carried... would be refunded within 12-24 hours... TOOK almost 1 month and 10 emails to get refund... BEWARE!

BEFORE ATTEMPTING TO ORDER FROM THIS PRONTOCHARGER WEBSITE, READ THE REVIEWS.

SOMETHING IS SERIOUSLY WRONG HERE. VERY PROFESSIONAL IN APPEARANCE AS A WEBSITE, THEY COLLECT THEIR PAYMENTS LIKE ANY WEBSITE, BUT AFTER THAT THERE IS NO SERVICE OR COMPANY TO SPEAK OF.

USE CAUTION...

Deserves minus stars. Ordered a charger for laptop. It didn't fit so returned it in July 2014. I still have NOT heard from anyone from this company. Lousy service. NEVER again.

Horrible company! They sent me the incorrect chargers twice! Then they wanted me to do a Bios upgrade to use the foreign adaptors. How am I supposed to do that with a dead laptop? Horrible Customer service, now "Company Policy" they will not reimburse for returned shipping. Sent me an email with an address to return... how unprofessional - DO NOT BUY FROM THIS COMPANY!

Ordered a Dell-compatible charger. It just didn't work. When I called their supposedly 24/7 customer support number, it was down for maintenance/only open 9 to 5 Central time--not exactly 24/7.

Turn around right now and order from somewhere else! I picked this site because i wanted to order from a professional website instead of ordering from EBAY, but I was completely wrong. First, they boast same day shipping... that only means the process begins after you order and does not guarantee fast or 'pronto' delivery. In fact, shipping cost isn't even considered until the very last page of the form after you've already put in all your information. At that point the $18.00 you though you were spending turns into $25.00. Not that big a deal as long as you get a quality product and prompt service... BUT YOU WILL NOT!. I ordered a charger by entering my serial# from my laptop, after ten days I called and they said that in order to ship the product they needed that serial# plus the make and model of my laptop. Where the information went and why it could not be attained from there records will remain a mystery because they have no freaking clue how to run a quality business much less in pronto time and fashion. H O R R I B L E. If you could kill a website, I would murder prontocharger.com.