ProofPronto

During the past 4 years I've purchased 3 of the VP-78 recorder pens to use in my business. Initially the pens worked well. But now none of the pens is working. They fully charge, but do not record. I have contacted customer service, but I have not received any response. I'm simply looking for a possible technical solution so I can use these devices.

I sent 3 emails to this company to get clarification on the usage of the device. The instructions are written in Korean which I do not read or write and the English is ambiguous at best. Instead of answering each question, they referred me back to the instructions. I made one last attempt to communicate and they stopped responding. I got PayPal involved to get a refund. Btw, item had to be returned at my expense. AVOID this company at all costs.

The product is difficult to set up. The directions are impossible to understand. After literally reading the directions for days, I decided it wasn't worth it. I put everything back in the package exactly as it had come to get it returned. When I reached out to the company to return they said they don't take returns if the product's package has been opened. LOL. What a joke. I guess this is why I will stick with Amazon Prime for all of my online shopping. At least I know I can return products that I don't like.

I have tried to contact these people and have been unsuccessful. I have submitted questions 6 times and have yet to get an answer. I have called no less than 10 times and have been unsuccessful in getting to talk to someone. I would like to purchase some of their products but I would like to ask a few questions first. When I read their reviews I wonder if I really want to do business with the people. If I have any problems or questions after I spend my hard earned money will I be able to get in contact with them as I am having such a hard time contacting them before making a purchase.

Purchased an i-gotU GT120B and got it in a bubble wrap envelope without a purchase recipt. Attempted to contact seller repeatedly and got no response to either my phone calls od messages sent to them. Sunsequently learned that their return policy for the item was undesirble. A 20% restocking fee for unopened an unopend box and a 50% return fee if the box was opened. I will never urchase anything form this seller again.

I contacted customer service via email that somehow the quantity on one of my two orders should have been 1 rather than 2. I never received a response and so had to pay for two items rather than the one I intended to order. This is the reasoning for my ratings in your survey. The products are just fine but the extra unintended cost did affect my bottom line.

Purchasing was easy. Now to see if I do get it in the 2 days free shipping. Well did not receive the items in 2 days or 3, not even in 4 or 5 days. Item was ordered on 10/12/2015 and did not receive it until 10/19/2015. Item is exactly as described and appears o work fine but there shipping leaves a lot to be desired. I would consider paying more for the item from someone else if time is important on shipping.

So far, the only thing I would change about the product is the instructions. The English is a bit on the poor side and sometimes it is difficult to decipher what they are trying to explain. Thank you!

The product that I received did not work as intended. I could not get the micro sd card to read. I've sent a request to return and update my product, but have yet to receive confirmation of my ability to return. I will keep trying.

2nd purchase with Proof Pronto. They always describe their products very well. The voice activated recorder is overpriced, in my opinion. The on and off switch is very cumbersome and for the money I think they could design that differently.

I have not yet had the opportunity to test the product. ProofPronto shipped the product immediately but the delivery service took 7 days instead of 2 days. I will write more about my satisfaction with the product once I have had the opportunity to test it.

The product I purchased is not nearly as easily used (reading results) as advertised. The product (results) have left me more confused than ever.
Also, I placed the order online on Sunday and received it (in the same state as your company) on Friday... not exactly as soon as I had expected with 2nd day shipping.

Received the wrong USB stick, I ordered a android version and got an apple version. Customer support is virtually non-existent the only way is to email them and my email is not valid but is the same one used to order the USB stick. I have contacted one person which never answered, left a message with all my infor and still have not received any response. I will not purchase from this site again.

Ordering was a snap. Been using the Products i've purchased. Gave me plenty of insight on how my spouse thinks and that she is still pursing her love interested while "trying" to work things out in our marriage.

Easy checkout. I paid extra for faster shipping. Pen works great and was easy to figure out. USB i cant figure out how to get it running at all. I suspect it just doesnt work as i have followed all the instructions several times.

Purchased the ESonic MQ-L500 Digital Voice Recorder. Prince was great and could not be beat! Very happy with that. I tried the device to record a meeting on voice activated mode. Although continuous talking was going on, the recording stopped while the person was still speaking. It re-started right away, but still portions of the dialogue was missed. Not sure why that happened as the recorder was about 10 feet from the person and on a bench about 18" from the floor. Recording was not as crisp and I could not make out several words, so the jury is still out on whether this device will perform as advertised.

Product is great with clear recording if you are withinn 10 feet radius. The only problem is the distance it claims to record; 60 feet away. If you move more than 10 feet, it not as clear. Otherwise I like its size and how discrete it is.

I researched the internet for a GPS logger that was going to be easy to use yet capable of doing what i needed. After my research and reading customer reviews I chose the Tracker Key ll. I have already tested it out and so far I am very impressed! This is a no brainer for anyone looking for a easy to use GPS Logger that will give you loads of information. I highly Recommend the Tracker Key ll.

I don't believe that the camera I received is the same as the one I thought I ordered. Additionally, the owner's manual is absolutely ridiculous. It is obvious that the text was translated from something other than English and the translation is woefully inadequate. I am having to learn how to use this camera by trial and error rather than being able to translate what the manual says into English I can understand. The words are in English but it reads like pidgeon English. At this moment, the camera is charging and I will see how it works and if it indeed gets the 2 hour recording time per charge, which is THE reason I purchased this camera.

Delivery of the product was quick and easy, can't ask for better, but the digital recorder leaves a lot to be desired, poor quality, not easily navigated. I think I'd have done better at Radio Shack

First time customer. I cannot get my pen set for voice activation. It records the entire time which leaves a lot of dead air to forward through and around.

Robert Hall

I shopped around before buying, and proof pronto had the best prices. In addition to that, they offer free shipping and excellent customer service/tech support. Will be shopping again!

Everything went well with the purchase. Slightly disappointed with the product because it seems to do a lot of background noise amplification when there is no other dominant sounds being recorded.

The delivery took four days from when the order was placed. The instruction booklet that came with the item is not very detailed and you need to guess about several items.