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ProSoccerUK has a rating of 4.0 stars from 74 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ProSoccerUK most frequently mention football kits, and new kit. ProSoccerUK ranks 4th among Soccer sites.
Staff are Friendly and helped me complete my purchase of kits as I didn't have a clue when purchasing my daughter's a new strips for her schools team that I had offered to replace as it was falling apart at the seams. The kit was great value and good quality and would definitely recommend to others
Sent a number of emails to the staff at ProSoccerUK with a few questions regarding kits and prices etc. Seemed very helpful at the time, but obvious now it was simply to guarantee themselves a sale. Ordered £400 worth of kits, was told they would arrive within 10-15 working days at worst. Been a month now and nothing. Tried to contact them numerous times but absolutely no reply at all. Avoid at all costs.
A bit of poo came out when i read the reviews after parting with £500... I should of read them before purchasing (schoolboy)... so i took the view and stance of being over nice to them as being aggressive or angry seemed to get the rest of these reviewers no where... everything i read, happened to me as well,, its not in the country, waiting for the socks, lost my previous email with printing instructions on... They just seem to delay as long as possible for some reason and make up stories to keep the delivery date pushing back. Maybe this happens sometimes but as i'd read what had happened to people before in seems too much of a coincidence. Think they must import the expensive kits from thailand when ordered and thats why the wait is so long... i can only speculate... I REALLY THOUGHT THEY WERE A BOGUS COMPANY, but after a 5 weeks i've received my kit and i have to say its very good quality and am very happy.
So if you don't mind waiting, alot of phone calls and worry, go for them as they are the cheapest... i think i'd been much happier if they'd just said its going to be 5 weeks and told me the truth,,, instead they promised me week after week that'll be there in a couple of days. Played with my emotions, i've gone gray... phew
Date of experience: June 16, 2011
I have just received my jackets and bags... thank you so much!
I am extremely happy with them, they are great quality and look very professional.
I will be ordering another 7 very soon as I want the rest of the team to look as smart as we do now!
Thanks for the great service!
Date of experience: April 14, 2013
Needed a kit quickly because I was let down at the last minute, the staff were really friendly and helpful and the kit arrived in time for our game and was excellent quality, will definitely recommend to others.
Date of experience: December 9, 2017
Everything was great. Also a very fast response time on my email.
This is certainly a store that I would recommend to my friends.
The amount of choice you have in the store of prosocceruk.co.uk is amazing.
Perfect service and perfect quality, perfect response time.
I would say good value for money
I will certainly come back to prosocceruk.co.uk if I want to buy a new kit...
Date of experience: April 3, 2011
Can not fault ProsoccerUK. The football kits were excellent value for money, the website is easy to use and there is a vast choice of kits and colours. The printing was to a high standard. The football kits were a little later arriving than we were told but this was not an issue and suppose only to be expected in the busy times. We would use ProsoccerUK again without question.
Date of experience: October 18, 2013
I organised a charity football match and was looking for some cheap kits, as it was a one off game. I went on the website and purchased some budget kits. Arrived in plenty of time for the game and the teams were amazed at the quality of the kits considering how much we paid. I have now recommended them to a work mate who helps run a football club
Date of experience: July 12, 2013
I have used this company at least 4 times now and can honestly say that the football kits, track suits etc have always arrived when they say they would and we have never been let down by the quality of the goods. When I have called the staff have always been helpful and friendly and this is why I keep going back. Would recommend.
Date of experience: July 9, 2013
The goods are of high quality and at moderately affordable prices, the staff is qualified, responsible and polite, which contributes to the influx for further close cooperation. On the advice of the attendant
The order staff was successfully matched to my requirements and size
Date of experience: September 19, 2022
Ordered a football kit for school. It arrived promptly in a sealed box. When I opened the box, everything was there apart from the goalkeepers top so I e-mailed the company and asked them to send it on. ProSoccer said they did not make any error at the warehouse and I would have to report the 'stolen' top to the police and get a crime number. The police say no crime has been committed as the box was sealed. ProScoccer are now saying too much time has elapsed so they are no longer going to be dealing with this issue. The matter is unresolved at present. We have paid in full and have no goalkeepers top. Very unhappy.
Date of experience: July 20, 2017
I help run a minis football team and a friend recommended Prosocceruk for our football kits. The kits arrived last week and we are so pleased with the results. Our minis are overjoyed with their new kit and the adults are overjoyed with the price. We are now recommending Prosocceruk to other teams. Could not fault Prosocceruk and their customer service. Very helpful
Date of experience: July 29, 2013
Just a huge thank you for swift serviceand to say we are delighted with the printing ans tops/jackets purchased.
The kids love them! We will definatley be back for more!
Thank you again for all your hard work and fantastic customer service.
Date of experience: May 16, 2012
We recieved our kits and the quality was absolutely fantastic, they did a wonderful job. We'd all just like to say on behalf of Castlecroft Rangers and Balls To Cancer a very BIG thank you! The kit is fantastic and the service you provided was excellent. I'll certainly be plugging you guys to any club looking for a new kit!
Date of experience: February 2, 2012
This is the worst site ever!
I ordered the Kit and it took about 2 months to arrive.
The kit was far too large so I phoned up asking to return the items. I was told that when I ordered over the internet I was told there would be no return policy!
However when I pointed out that I ordered over the phone over the phone the manager Lionel SAUNDERS was abusive and told me that was too bad!
I pointed out that all I wanted to do was change the size of the shorts but he refused.
I look forward to seeing him in court!
Date of experience: August 10, 2012
Made an order for 14 full adidas kits from this site spoke to them told them the usual I need them ASAP told get them asap
Try to call to no joy ringing phone for hours on end then look up a review site try that number and some guy picks up tells me wrong number try again so I try the old number and a girl picks up told ill call you back... days... weeks pass no call
Still not got my kit! Our teams start on july so hope to have it by then!
DO NOT USE THIS LOT EVER! Even if your kits free you will still be upset
Date of experience: May 15, 2013
I ordered a kit from this joke of a company on the 19th August 2010, it is now the 14th September 2010. Let's not forget that on this companies website it says 'Available for quick delivery' underneath the kits, now i'm not and unfair person but quick delivery to me would mean 2 weeks, as you can see it's nealy a month now and they still haven't delivered. Best part is, I contacted these clowns and asked about my kit and they told me it would not be in stock for another 2 weeks, so I asked have you got another kit in the colours I needed in stock, Nicola said yes we do, so I said I'll have that one then, she then promised me I would have it the week after speaking with her, needless to say 2 weeks later, still no kit has arrived. If you need a kit in a hurry don't deal with these people, in fact if you want an easy order process and good company to deal stay well clear. I shall be taking further action if these people do not come back to me by the end of the week.
Date of experience: September 14, 2010
Our experience with ProSoccerUK.co.uk, was absolutely outstanding from the first minute to the last.
We made an order over the phone and although we had very specific requirements we were never left to feel like this was an issue. We had our kit fully printed and delivered in 24 hours. The service we recieved over the phone and via Email was second to none.
I have had many dealings with Kit Suppliers over the years and never without a problem. Until this time. Almost instantly we recommended ProSoccerUk to another club who have requested a quote and will be making an order very soon. I would strongly recommend ProSoccerUK to anyone.
I have stayed in contact with ProSoccerUK after the order and the after sales service has been personal and pleasant. It has been a privelage to deal with ProSoccerUK and we will deal with them again in the future. We will not be looking at another supplier. As we got all we wanted and more.
Date of experience: February 27, 2015
As everyone else has pointed out, this company are a bunch of Cowboys. Told me 7-10 days for delivery at the point of sale, finally got the kits delivered 8 weeks later. Everytime i phoned to chase the order they made a different excuse, lying through their grubby teeth. The woman on the phone has the manners of a sewer rat and was rude and aggressive when pushed on why the kits still hadnt arrived.
They're clearly a bunch of monkeys who hold no stock whatsover and seem to be ordering everything in from the far east, hence the huge delivery times. I'd suggest spending your money somewhere else as this mob know nothing about customer sevice and just want to get their hands on your money and will spout nonesense lies in order to do so.
You've been warned.
AVOID AT ALL COSTS...!
Date of experience: January 26, 2013
Ok so i waited 4/5 weeks for my kit but when it arrived it was FANTASTIC! And well worth the wait... I purchased a cheap kit and had to wait for it to arrive but the quality was great for the cheap price i paid for it and the Team gave me greif over the weeks we waited but were over the moon when they saw it all printed and ready to wear for the match. Not sure us looking like pro's will make us play like pro's but thank you prosocceruk for your help with sorting out the logos for the kit and the speedy delivery once it had finally arrived to you.
Date of experience: September 14, 2011
Having ordered a youth football kit with numbers, club badge and sponsors logo, and paid in advance i am still waiting for the kit 8 weeks later. I have spoken to 5 different people and given my phone number each time with each person promising to phone me back. I am still waiting for that phone call!. I have e mailed them 3 times with no reply so i am obviously very angry, as is my sponsor. PLEASE DO NOT USE THIS COMPANY.
Date of experience: August 8, 2011
Absolute joke sold me stock they didn't have. Rang and rang promised to ring back never did. Said they would refund 2 months later no refund put in dispute with credit card. Warning do not use
Date of experience: October 21, 2013
This company has the worst customer service I have ever been provided. They ignore your requests on numerous occasions before delivering your parcel.
In addition to the poor service from the telephone customer service. Staff undertrained and lack of knowledge of systems. Unable to complete a simple task and answer queries. Due to calling numerous times there were many notes on my account however they missed this every single time. I am disappointed as I had to pay TWICE for a delivery that they messed up. They know how to take your money but will never deliver on time and give you an honest tracking of your order and the next process.
They have absolutely mocked me by paying TWICE FOR A DELIVERY.
DO NOT EVER USE THIS COMPANY.
Date of experience: February 1, 2019
NEVER EVER EVER USE THIS SITE!
I purchased bibs at the start of the month and immediately cancelled realising the size was wrong. They confirmed I would be refunded but three weeks later NO REFUND!
Impossible to get through by phone and I mean IMPOSSIBLE and email chasing my refund was ignored
I have had to fill in a Visa Dispute Form from my bank to try a retrieve my money
STAY AWAY!
Date of experience: September 21, 2012
I have fallen into the same trap i ordered a new kit £500 on the 25 AUG and guess what still no kit they told me it was adidas so i contacted them, they have no problems with there stock levels, i asked three weeks ago for a full refund and was told to wait 10 days as yet NO money and i can't get any answer on the phone, i have just contacted trading standards and watchdog as they are taking the mick!
Date of experience: November 10, 2010
Thank you Nicola
Order received, all present and correct. Many thanks for your excellent service!
We will be in touch for some rainjackets very soon!
Date of experience: April 14, 2013
I ordered £2,100 of kits from this website, and first of all they never sent an invoice, but took the money out my account, so I had no proof of purchase. Eventually they typed up an invoice in an email, but it was really unprofessional.
The kits took 3 months to arrive, WAY over their 21 day limit. I couldn't contact them (through email, phone or even lawyers letter), and I had no idea whether my kits ever came. When they came, 3 of my shirts had no numbers on them, despite the fact I paid for them all to be numbered, so I've had to pay to get them numbered.
The kits were decent quality, but the hassle and worry were not worth the product. ABSOLUTELY AVOID AT ALL COSTS!
Date of experience: November 15, 2010
Football Kits from only? 99.00
http://t.co/FmlgoqRo
